Newton Court Care Home

My dad was only at Newton Court for five weeks. I'm upset he wasn't able to make the most of the activities available to the residents due to his poor health. But with this said, the staff's constant interaction with my dad was so reassuring. My dad was very poorly upon arriving and all the team went above and beyond to support my dad and myself. I lived 7 hours away and the team was always so happy to speak to me and aid in video calls. The care was so kind and personal, I loved the laughter, I dreaded dad going to a home but within five minutes, I really was happy with my dad's placement. They are a team. They really have a firm place in my heart because it's more than just a job, the staff care and each one is a special person.

My mother was in Newton Court for a week’s respite and had never been in a home before, so it was very important that she had a good experience. Our visit to the home prior to her stay really put our minds at rest. Since she returned home here with me, my mother has been full of praise about every aspect of her stay- she actually said there was nothing she could find fault with! Amazing! I am sure she will be returning for a stay in the not too distant future.

I feel I must write this review to thank the manager who has facilitated my mother's first garden visit/outing since March 20. All the staff and managers have been great organizing this special surprise outing. Mum really enjoyed the garden and thankfully the weather improved and the sun shone. Once again a big thank you.

The wonderful care manager always responds to emails and keeps us informed about the care homes position re restrictions and visits.

Thank you so much to all of you.

Keep safe and look forward to seeing you all when it is safe to do so.

My father was admitted into Newton Court in 2013. Ever since he arrived, he has received outstanding care from those working in the home across all the years he has been a resident. Newton Court seems to have an unusually stable staffing base, and the carers are fantastic - utterly professional, caring and friendly and who go the extra mile to ensure my father feels valued and cared for. I need never worry about his care and am just so grateful he is a resident at Newton Court. Well done to all the management and staff.

I have spent six weeks here after leaving hospital. The standard of care is excellent. All staff are pleasant and helpful. The food is first-class just like home-cooked. The evening meal is a little early for me but there is a light supper at 9.30 pm. The night staff assisted me to get walking again, being very patient while I tried to do things for myself. I have no hesitation in recommending Newton Court. More staff would help at busy periods for 'loo' duties. My thanks to everyone for taking care of me. It is much appreciated.

Well looked after, good meals and care. Have already booked a few days at Easter we were so pleased with the care home, staff and manager.

Thank you from us both.

Very happy with the care my Auntie is receiving. She is treated with dignity and respect and the carers are always very approachable and professional at all times. My Auntie is at end of life and this is extremely upsetting for us as a family but everyone has been so helpful and supportive.

Unfortunately, the receptionist on the front desk is not representative of the carers and nurses we deal with regularly and does not give a welcoming feel when approached. We are also not currently aware of who is the manager or deputy manager of the home. Our only criticism of the home would be that more carers and permanent, not agency, nurses are needed on each shift.

The atmosphere has improved as new management seem to be making a difference and seem to care about the residents. Staff always go above and beyond and are always willing to help.

Staff at Newton Court are friendly and helpful. They always try to help and support my nana. They could maybe do with a few more staff, but the staff that are there go above and beyond and always try their best.