Newton Court Care Home

28 St Ann's Road, Middlewich CW10 9BJ
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9.7 49 Reviews
  • Newton Court Care Home, Middlewich
Care plans at Newton Court are carefully tailored to the needs of each individual and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to those requiring residential, nursing, dementia residential, palliative and Parkinson's care and to those who are just looking for a little respite and convalescence.

The home has a friendly and welcoming feel to ensure that residents feel at home. Within walking distance of Middlewich town centre, the location is perfect for residents who want to stay in touch with the community. All bedrooms have ensuite facilities and are comfortably furnished and each has a 24 call system for peace of mind. Residents have access to Wi-Fi, a nutritionist and an optician and they can also benefit from regular reminiscence sessions.

The meals at Newton Court are freshly produced by the on-site chef, and residents can choose to eat in the dining room or in their own rooms. During warm weather residents also have the chance to eat outside in the garden. As with all Bupa homes, a Night Bite menu is also available for late-night snacks and refreshments.

The home ensures there is a busy calendar of activities for residents to enjoy, including bingo, beauty therapy, reading sessions and film nights while every month a themed event welcomes friends and family to join in. Visiting entertainers and regular days out to places of local interest are popular events.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Newton Court Care Home' or pop in to the home for afternoon tea or join them for one of their regular events.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanne Thackwell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Newton Court Care Home Reviews (49)

Total of 49, showing 41-49
9.7

Newton Court Care Home has a Review Score of 9.7 (9.667) out of 10, based on 24 reviews in the last 2 years. Over all time Newton Court Care Home has 49 reviews.

Overall Experience

  • 35
  • 14
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Date Published

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Review from Liz C (Daughter of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Newton Court for 2 years requiring round the clock nursing due to her dementia.
The care staff have been excellent in her care, treating her with dignity and respect and understanding her ever-changing demeanour.
Although communication within the home, regarding updating care plans
and consistency of communication with the family has been in question, since the new manager has been in charge communication has been excellent.
Thank you, everyone, for looking after Mum, especially during these challenging and ever-changing times.
Keep safe and look forward to seeing you all when it is safe to do so.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Newton Court Care Home

We really appreciate you taking the time to leave us such lovely comments. We are very happy to hear you can feel at ease with your Mum in our care. Kind regards.

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Review from Jane W (Daughter of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted into Newton Court in 2013. Ever since he arrived, he has received outstanding care from those working in the home across all the years he has been a resident. Newton Court seems to have an unusually stable staffing base, and the carers are fantastic - utterly professional, caring
and friendly and who go the extra mile to ensure my father feels valued and cared for. I need never worry about his care and am just so grateful he is a resident at Newton Court. Well done to all the management and staff.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your praise. We are very happy to hear you can feel at ease with your father in our care.

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Review from Doreen P (Respite Resident) published on 13 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent six weeks here after leaving hospital. The standard of care is excellent. All staff are pleasant and helpful. The food is first-class just like home-cooked. The evening meal is a little early for me but there is a light supper at 9.30 pm. The night staff assisted me to get walking again,
being very patient while I tried to do things for myself. I have no hesitation in recommending Newton Court. More staff would help at busy periods for 'loo' duties. My thanks to everyone for taking care of me. It is much appreciated.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your kind words. We are very happy to hear you were satisfied with the quality of our care.

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Review from Trevor S (Respite Resident) published on 26 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time my wife has used Newton Court for one week respite (for me).
Well looked after, good meals and care. Have already booked a few days at Easter we were so pleased with the care home, staff and manager.

Reply from Greta Narbutaityte, Customer Adviser at Newton Court Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team

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Review from Jose A (Resident) assisted by family/friend published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are professional and friendly.
Home from home.
My treatment has been superb and all your staff have a special place in my heart.
Thank you from us both.

Reply from Greta Narbutaityte, Customer Adviser at Newton Court Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments on our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team.

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Review from Caroline B (Niece of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my Auntie is receiving. She is treated with dignity and respect and the carers are always very approachable and professional at all times. My Auntie is at end of life and this is extremely upsetting for us as a family but everyone has been so helpful and supportive.

Reply from Gabriella Mills, Customer Adviser at Newton Court Care Home

Thank you for your review. We are pleased to hear that your Auntie is having a positive experience whilst staying in our home. We appreciate your comments of our staff and glad that you are being well supported. We will share your feedback with the home's manager. The Bupa Customer Care Team.

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Review from Helen Y (Daughter of Resident) published on 11 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very hard working and kind, however in the last two years since my mum has been a resident the number of nurses and carers on each shift has reduced noticeably. This results in residents having less time given to them by individual staff and residents having to ‘fit’ into the set routine
rather than the care being individualised.
Unfortunately, the receptionist on the front desk is not representative of the carers and nurses we deal with regularly and does not give a welcoming feel when approached. We are also not currently aware of who is the manager or deputy manager of the home. Our only criticism of the home would be that more carers and permanent, not agency, nurses are needed on each shift.

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Review from C A (Friend of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere has improved as new management seem to be making a difference and seem to care about the residents. Staff always go above and beyond and are always willing to help.

Reply from Jayne Duck, Customer Services Administrator at Newton Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.

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Review from Alice Y (Granddaughter of Resident) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Newton Court are friendly and helpful. They always try to help and support my nana. They could maybe do with a few more staff, but the staff that are there go above and beyond and always try their best.

Reply from Jayne Duck, Customer services administrator at Newton Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Newton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Newton Court Care Home is calculated as follows: ( (207 Excellents x 5) + (68 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 288 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newton Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

Purpose built spacious home with furnished bedrooms and en-suite toilet, some overlooking the gardens.

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Awards / Recognitions (7)

Meet the Team (4)

Renee

Renee Davey

Job Title: Financial Administrator

Joined: 2020

I joined Bupa in 2020. I am originally from Africa and have lived in England for 25 years.

Ben

Ben Allpress

Job Title: Chef Manager

Joined: 2022

I had previous experience as a private chef in London before I joined the team here at Newton Court. I enjoy making healthy and nutritious meals for residents.

Louise

Louise Lee

Job Title: Activity Coordinator

Joined: 2020

I've worked at Newton Court for 5 years. I first started as a residential care worker, then I moved onto activities, where I found my forever job. I just love making residents happy with different activities - from their favourite games, organising a variety of events and entertainment, to one-to-one conversations with a cup of tea. It really makes my day when residents tell me how much they enjoy our activities.

Kieran

Kieran Entwistle

Job Title: Maintenance Operative

Joined: 2021

I joined Bupa 4 years ago as a Senior Carer before moving into the Maintenance Operative role, which I love.


I enjoy maintaining Newton Court to help improve the home for our residents to live in comfort.

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