Newton Court Care Home

28 St Ann's Road, Middlewich CW10 9BJ
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9.7 50 Reviews
  • Newton Court Care Home, Middlewich
Care plans at Newton Court are carefully tailored to the needs of each individual and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to those requiring residential, nursing, dementia residential, palliative and Parkinson's care and to those who are just looking for a little respite and convalescence.

The home has a friendly and welcoming feel to ensure that residents feel at home. Within walking distance of Middlewich town centre, the location is perfect for residents who want to stay in touch with the community. All bedrooms have ensuite facilities and are comfortably furnished and each has a 24 call system for peace of mind. Residents have access to Wi-Fi, a nutritionist and an optician and they can also benefit from regular reminiscence sessions.

The meals at Newton Court are freshly produced by the on-site chef, and residents can choose to eat in the dining room or in their own rooms. During warm weather residents also have the chance to eat outside in the garden. As with all Bupa homes, a Night Bite menu is also available for late-night snacks and refreshments.

The home ensures there is a busy calendar of activities for residents to enjoy, including bingo, beauty therapy, reading sessions and film nights while every month a themed event welcomes friends and family to join in. Visiting entertainers and regular days out to places of local interest are popular events.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Newton Court Care Home' or pop in to the home for afternoon tea or join them for one of their regular events.
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Care Provided by Newton Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1085 – £1085
  • Self-Funded Residential Dementia Care: £1085 – £1085
  • Self-Funded Nursing Care: £1325 – £1325
  • RESPITE Self-Funded Residential Care: £1195 – £1195
  • RESPITE Self-Funded Residential Dementia Care: £1195 – £1195
  • RESPITE Self-Funded Nursing Care: £1460 – £1460

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Newton Court Care Home to find out the exact price for your requirements.

Contact Newton Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Newton Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Joanne Thackwell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Newton Court Care Home Reviews (50)

9.7

Newton Court Care Home has a Review Score of 9.7 (9.679) out of 10, based on 25 reviews in the last 2 years.
Over all time Newton Court Care Home has 50 reviews.

Overall Experience
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Reviewer Connection to Newton Court Care Home
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Review from Phil R (Son of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother receives good consistent care at Newton Court on a 24/7 basis from a Team who are clearly well-managed and motivated. Care of the elderly is at times challenging and not always rewarding but I am forever reassured that Newton Court delivers a professional approach to care on the difficult
days as well as on the good days! Activities are also regularly arranged for residents which provides variety, a different focus in the diary and very much encourages socialisation. Feedback from management is also provided on an ad hoc and need-to-know basis and when a periodic review of care is necessary then senior management accommodates such requests.
Reply from David Mclean, Customer Service Adviser at Newton Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care and we are glad to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care and please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from Susan V (Daughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident on the nursing floor at Newton Court now for 3 years. During this time the care she has received has been excellent. All the staff involved work tirelessly, they are helpful, approachable and professional, nothing is too much trouble, and all aspects of Mum’s care needs are met
with kindness and dignity. Mum knows the staff and responds well to them.
As relatives we are always welcomed by friendly staff and the atmosphere around the home is warm and inviting.
We are so grateful to have the peace of mind that Mum is well looked after and thank you to all the amazing staff that make this happen!
Reply from David Mclean, Customer Service Adviser at Newton Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care and that you all feel like part of our Newton Court family. It is always nice to hear words like "helpful, approachable and professional, nothing is too much trouble" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from Susan J (Daughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the staff very friendly and approachable. They always have time to listen to any questions I may have. The atmosphere is very warm and welcoming. I do not have any concerns. The food for my mum is pureed as she has a problem swallowing. My mum is made comfortable considering how poorly
she isn't.
Reply from Grace Langfield, Customer Service Adviser at Newton Court Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything else we can do to make her stay as comfortable as possible.

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Review from J W (Daughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having just moved my mother to Newton Court at the beginning of this month. Could not have had a more warmer welcome. The care mother has had so far is excellent, Food housekeeping and every body working in the home are to very high standards.
Reply from Grace Langfield, Customer Service Adviser at Newton Court Care Home

Thank you for your review. We are really pleased to hear you've received such a hospitable and warm welcome from the home and hope your Mother is settling in well. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from Yvonne M (Daughter-in-law of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s great to know my father-in-law is well cared for and looked after he always looks clean and tidy when we visit and very happy. All the staff are lovely to him and ourselves. Love following the home on social media and seeing what he gets up to.
Reply from Fran Donno, Customer Service Adviser at Newton Court Care Home

We appreciate you taking the time to leave us your lovely review. We are very happy to hear you can feel at ease with your father-in-law in our care and we are very pleased to hear that you are impressed with the levels of care that your Father-In-Law receives at Newton Court. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from S W (Mother of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son came to Newton Court Care Home in February following a long hospital admission, the long term goal is eventually for him to go home and live independently. He has received excellent care by everyone at the home, I would recommend the home to others. All the staff are amazing, nothing is too much.
Reply from David Mclean, Customer Service Adviser at Newton Court Care Home

Thank you for your lovely review. We hope Newton Court Care Home did everything possible to make the transition as easy as possible after his long hospital admission. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your son's stay as comfortable as possible.

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Review from Peter H (Son of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father, who is ninety-three, has just completed one year in Newton Court. We were, as a family, all unsure of how things would turn out. I'm very satisfied to say we had no need to worry. My dad loves the staff and the atmosphere they create, by spending time to care for the person as well as the
body. Many thanks for making Dad's later life more comfortable and peaceful. Thank you.
Reply from Fran Donno, Customer Service Adviser at Newton Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time and we hope Newton Court Care Home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your Dad received the best possible care.

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Review from karen k (Daughter of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad spent 7 months at Newton Court after he was transferred there from Leighton Hospital following a series of falls and subsequent illnesses. The care provided throughout his stay was exemplary. As dad's physical and mental health declined, the staff at Newton Court were constantly patient and caring.
The care the team offered was holistic; they understood that although dad was their patient, my elderly mum and the extended family also needed their care and compassion. Little things like offering mum a cup of tea during her visits were simple gestures that meant a huge amount. The team at Newton Court held compassion central to their care for dad, ensuring he maintained his dignity for the last months of his life. I cannot praise or thank them enough.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your lovely review. It is so nice to hear you describe the care we provided as exemplary. We are glad that we were able to help support the whole family through this difficult time and hope that knowing how well your dad was cared for is comforting to you now.

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Review from Steve C (Son of Resident) published on 23 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father became a permanent resident of Newton Court 5 years ago after a brief period of respite care and I am happy to say that the care he received was excellent. The care team and current manager are excellent. The care was still of the highest quality even during the huge challenges of Covid. The
entire staff worked really hard to keep the spirits of the residents up in the most trying circumstances and did their utmost to keep the families and friends of the residents connected despite the strict protocols for Covid. No one could have asked for a more dedicated group of people to look after our Dad, keeping him happy and comfortable during his final illness. It is of great comfort to our entire family that Dad's final 5 years were so happy at Newton Court. I wish to thank the manager and his excellent staff for looking after our Dad so well and keeping him happy and content in his final years. I wouldn't hesitate to recommend Newton Court, under Charlie's management to anyone.
Reply from Amanda Barnes, Customer Service Adviser at Newton Court Care Home

We appreciate you taking the time to leave us your comments. We are sorry for your loss, please accept our condolences. It is nice to hear that you felt your father was cared for well in the years he was in our care home and that you felt he was kept comfortable and happy during his final illness. Hopefully, you will go away from this feeling like your Father received the best possible care.

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Review from D B (Son of Resident) published on 8 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Newton Court, initially on the ground floor, then as her needs changed she moved upstairs for Nursing Care. She received excellent care and the manager and staff showed endless patience, treated her with kindness and dignity and they were always there for her with smiles
and encouragement. During difficult times when we were not allowed to visit, the staff were her friends and family, organising treats and activities. The manager is approachable and was there to update and support us as a family when my mother became unwell or we needed advice. He is very much hands-on and makes time to get to know his residents. Based on my own experience I would recommend Newton Court.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your lovely review. We are so happy to hear that you feel the care your mum received from everyone at Newton Court was excellent. Thank you for your recommendation.

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Review from Sue N (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has received excellent care in very difficult circumstances. The accessibility to the management is much appreciated. The work done filters down to the staff in every department. Who mostly seem happy in their work and care about the residents well being and continued care. Thank you.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your kind words. We are glad to hear that you feel your Father is receiving excellent care from everyone at Newton Court. Thank you again for your review.

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Review from Tracey P (Daughter of Resident) published on 19 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been looked after by the manager and his team for over two years now and through some difficult times. The manager has been great at keeping us updated and has helped my dad to visit mum, keeping them both happy. The staff is kind and helpful and the food is great. The manager and his team
helped us set up mum’s phone in her room during the repeated lockdowns and this was a lifesaver to allow dad to face time each day. I really liked popping in to see my mum when it wasn’t so hard and enjoyed chatting to the staff and seeing what they had done with displays and activities. I hope that day will come again when we can wander in as that’s when it felt like home, not a home. Thanks to all the hard-working team who look after our precious family members so well, one of these days to say you are a care worker will be held in high esteem, for now, accept our thanks and gratitude for all you do, as they say, we will all be old one day.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your lovely review. We are glad to have been able to help support you all through what has certainly been a very challenging time with the pandemic. Thank you again for your kind words.

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Review from Wendy L (Daughter of Resident) published on 19 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I wanted to submit a recent review of Newton Court to give extra recognition to the staff. My mother is a resident on the nursing floor and I am so very grateful to everyone involved in her care. Her dietary needs can be difficult to manage and the staff have really gone over and above in encouraging
her with snacks and drinks of her preference and the lady who looks after refreshments are superb and always offers friendly encouragement. I have seen some lovely photos of my mother participating in activities with staff. She has always had a scalp problem and a member of the care team communicated with me that she was finding it to be improving and gave a feeling that she genuinely cared, which is lovely. The lady in reception is extremely well organised and always helpful and polite and I feel the current management team have built a great team and also communicated well to family members.
Reply from Amanda Barnes, Customer Service Adviser at Newton Court Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear that you feel mum is still being looked after well. Thank you for choosing Newton Court for your mum's stay.

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Review from Tina H (Daughter of Resident) published on 19 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is well looked after at Newton Court. She is as happy as she can be at this time. The care cannot be better, the staff keeps me informed on how she is and this has been so important as we can't visit her because of covid.
Reply from Amanda Barnes, Customer Service Adviser at Newton Court Care Home

We appreciate you taking the time to leave us your comments, it is lovely to hear that you feel mum is well looked after and is happy. Please let us know if there is anything more we can do to make her stay more comfortable.

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Review from Angela L (Daughter of Resident) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't have wished for a better home for my Mum to be cared for, she really loves the management and staff and trusts them, making her feel relaxed and happy. The management and staff are so dedicated to the residents, showing respect, courtesy, and caring friendliness making everyone feel special
whilst being professional and efficient at the same time. The relatives are also treated with the same respect and caring nature, with regular communications regarding your loved one and any changes within the home, especially in these difficult times. When you walk into the home you feel the loving, warm, caring and friendly atmosphere, they are not just staff, they are like caring friends. When you depart, you leave with a warm piece of mind feeling inside knowing your loved one is in trusted, caring, and safe hands. I would recommend the home to anyone.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your lovely review. We are so happy to hear you have peace of mind knowing your Mum is being well cared for at Newton Court and that you can feel the warm loving atmosphere. Thank you again for your kind words.

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Review from Janet C (Cousin of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I can't praise the staff enough for all the help and support they have shown to my cousin in very difficult times, excellent staff. Would recommend the home to anyone who was looking for a well-run home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your feedback. We are glad to have been able to support you all through what has certainly been a very challenging time with the pandemic. Thank you for your recommendation.

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Review from Elizabeth C (Daughter of Resident) published on 8 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was only at Newton Court for five weeks. I'm upset he wasn't able to make the most of the activities available to the residents due to his poor health. But with this said, the staff's constant interaction with my dad was so reassuring. My dad was very poorly upon arriving and all the team went
above and beyond to support my dad and myself. I lived 7 hours away and the team was always so happy to speak to me and aid in video calls. The care was so kind and personal, I loved the laughter, I dreaded dad going to a home but within five minutes, I really was happy with my dad's placement. They are a team. They really have a firm place in my heart because it's more than just a job, the staff care and each one is a special person.
Reply from Amanda Barnes, Customer Service Adviser at Newton Court Care Home

We appreciate you taking the time to leave us your comments. We are sorry for your loss and please accept our condolences. We are glad to have helped you and your family through such a difficult time. Hopefully, you will go away from this feeling like your Dad received the best possible care.

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Review from Kim G (Daughter of Resident) published on 13 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Newton Court for a week’s respite and had never been in a home before, so it was very important that she had a good experience. Our visit to the home prior to her stay really put our minds at rest. Since she returned home here with me, my mother has been full of praise about every aspect
of her stay- she actually said there was nothing she could find fault with! Amazing! I am sure she will be returning for a stay in the not too distant future.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for your lovely review. We are glad to hear that your Mum has been full of praise after her stay with us. Please let us know if we can help again in future.

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Review from Nigel H (Son of Resident) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I feel I must write this review to thank the manager who has facilitated my mother's first garden visit/outing since March 20. All the staff and managers have been great organizing this special surprise outing. Mum really enjoyed the garden and thankfully the weather improved and the sun shone. Once
again a big thank you.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Newton Court Care Home

Thank you for taking the time to leave us your thanks. We are so happy to be able to arrange these visits for our residents after such a long and difficult year.

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Review from Stella B (Daughter of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely 97 year old mother had a fall at home in October 2020. Following a stay in hospital it was decided by professionals and family that Mum required full-time care. Mum’s dementia has advanced over the last year.
I am thankful I had visited Newton Court earlier last year and thought it would
be a lovely care home for Mum if required.
Due to the pandemic, everything was out of our hands. In normal circumstances, I would have taken Mum from the hospital to Newton Court. Obviously, this was not possible.
Thanks to the wonderful carers and management at the home Mum has settled in very well.
The staff at Newton Court are always lovely and cheery when we phone. The nurse is always available to chat about Mum, as due to restrictions set by the government we are unable to visit, we are delighted she is looking after Mum, she is lovely.
The wonderful care manager always responds to emails and keeps us informed about the care homes position re restrictions and visits.
Reply from Melanie Cope, Customer Service Adviser at Newton Court Care Home

We are so glad to hear in this difficult time you feel you are still kept well informed and involved in Mum's care! We are doing absolutely everything we can in our homes to ensure loved ones feel as connected as possible, and it is fantastic to have it noticed! We will certainly pass your lovely words on to the staff at Newton court. Thank you!

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Current Review Score: 9.7 (9.679)

Overview of Review Score

The Review Score of 9.7 (9.679) out of 10 for Newton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.679 for Newton Court Care Home is calculated as follows: ( (218 Excellents x 5) + (68 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 299 Ratings = 4.679
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newton Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 06 Oct 2025

Purpose built spacious home with furnished bedrooms and en-suite toilet, some overlooking the gardens.

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Awards / Recognitions (7)

Meet the Team (5)

Joanne

Joanne Thackwell

Job Title: Home Manager Joined: 2020

My career in the care sector dates back more than twenty years. It started in the NHS before my passion for occupational health drew me into CIPD in management, and eventually to a role with Bupa clinics. Overall, I've been with Bupa for 15 years.


My role blends all the different skills I've learned in my career to date, from compliance to care and empathy. Every day is different, though, and I ultimately have overall responsibility for everything, from the health and safety of the team to the happiness and well-being of the people that live here.


I'm surrounded by a really established team, almost like a family, and I think that in itself makes sure that Newton Court feels like a home first and foremost. It gives me great pride and motivation knowing that the team are in a position to make someone's life the best it could possibly be.

Renee

Renee Davey

Job Title: Financial Administrator Joined: 2020

I joined Bupa in 2020. I am originally from Africa and have lived in England for 25 years.

Ben

Ben Allpress

Job Title: Chef Manager Joined: 2022

I had previous experience as a private chef in London before I joined the team here at Newton Court. I enjoy making healthy and nutritious meals for residents.

Louise

Louise Lee

Job Title: Activity Coordinator Joined: 2020

I've worked at Newton Court for 5 years. I first started as a residential care worker, then I moved onto activities, where I found my forever job. I just love making residents happy with different activities - from their favourite games, organising a variety of events and entertainment, to one-to-one conversations with a cup of tea. It really makes my day when residents tell me how much they enjoy our activities.

Kieran

Kieran Entwistle

Job Title: Maintenance Operative Joined: 2021

I joined Bupa 4 years ago as a Senior Carer before moving into the Maintenance Operative role, which I love.


I enjoy maintaining Newton Court to help improve the home for our residents to live in comfort.

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