Brookview Care Home

My mum stayed in the home for just short of 3 weeks on respite care. The staff were exemplary supporting mum to improve her mobility and eating. They made sure she sat with residents who were inclusive at meal times. The staff in the home cared for all the residents and made an effort to talk to them all. There was a different activity for residents every day. They welcomed all of mums visitors too. The food was excellent but the meat even though was good was always sliced too thick for elderly people. There was always an alternative on offer if the options weren't wanted. The rooms were spotless and the laundry was done promptly. The room was a little small and dark but the residents take priority for the better rooms rightly so.

My mum has been in brookview for almost 5 years now and that in itself reflects the care love and respect she is receiving!! Excellent home with the most amazing staff that work there i cannot speak more highly of them all each and everyone plays an important role in the care of my mum ....... all loving and respectful to my lovely precious mum . Always recommend brookview when I speak to people about my mum and how she is..... thank you all from the bottom of my heart dedicated caring very special staff all of them xx

Without exception the efficient staff all showed kindness and compassion and were cheerful and ready to help. Nothing was too much trouble. The furnishings throughout were excellent and the home was more like a hotel - decor in excellent condition, light and airy with very pleasant lounges, dining room, reception, no unpleasant smells on entry. Food was varied, menus imaginative and plenty to eat with alternatives if requested. The only hiccup was my bathroom which had a toilet which was too low and there was no bedpan available. As someone in too much pain to get out of bed to the bathroom this was an initial problem but was eventually rectified. The room was slightly cramped and required staff to move the bed slightly to open the bathroom door fully.

My mum has been a resident since July 2025. All the staff are kind and caring and the level of care is excellent. Nothing is too much trouble for them. Along with the day to day care, the residents are able to take part in a range of activities.

Management are very professional and the carers are very patient with the residents and aware of their individual needs. Residents are encouraged to partake in various activities and to spend time with other residents in the communal lounge and Dining area.

We, Barbara's family and friends have been very pleased with the care and safety she has received at Brookview. So much so that when she was moved from short term to long term residential care that despite looking at many other care homes we all agreed she was in the best place.

The single rooms are spacious and well-appointed if feeling rather functional.

My friend is able to live her life as well as possible despite her dementia

No problem too small and even my mothers mood has lifted. Truly the greatest show!!

The standards of all facilities and the efficiency with which they run cannot be faulted.

I visit a friend regularly and find everywhere fresh and clean. The staff are exellent - very friendly and helpful and willing to listen to any concerns

It's in a lovely location. Lovely views from my sisters room

My Dad has been in Brookview Care Home a few weeks now and has settled in really well which is testament to the very kind and caring way he is being in my Dad's words "well looked after" by everyone (both day and night). One of the things that I feel is quite special about Brookview Care Home is that it feels like a "home". It has a very warm and friendly feel and we noticed this from our first visit which is why we thought it would be very suitable for my Dad who really missed being in the home he has lived in previously for over 65 years! My elderly Mum visits frequently and everyone is so kind to her and she also feels at home at Brookview Care Home. The activities team are such good fun and the residents are often seen socialising and having fun. My Dad is also very happy with the food and everyone goes out of their way to accommodate his needs. When I talk to other residents and families they are all very positive about Brookview Care Home just like we are as a family too.

My husband was a resident at Brookview for 13 months and since his passing I have continued to visit nearly every week as the Brookview Staff and residents became like family. There is so much care, love and laughter in the home, I look forward each week to going in and catching up with staff and residents, even joining in some of the activities. The home is such a happy place and it is so lovely to still visit chatting and reminiscing with the residents in the lounge or in the beautiful garden. Because of the wonderful care my husband received we were able to make memories there and it will always have a special place in my heart. Our young Grandson can only ever remember his Granddad being in Brookview but he loved visiting him there. He called it Hadad's House (his name for his Granddad) He said that his Hadad lived in a big house with all his friends and that was very very true. Brookview is a very special place and I would highly recommend to anybody.

Always made to feel welcome by the staff who go above and beyond ensuring the comfort and care for the residents and making visitors welcome. The residents always have plenty of activities to occupy them and get involved with events frequently.

Everything is wonderful, and the amount of long term staff here gives me complete peace of mind that my dad is in the right place. He has a lovely room with a wonderful view, good food and staff that treat him with respect and kindness. If you are considering residential care for your loved one, I would wholeheartedly recommend Brookview.

My mother has been at Brookview for nearly a year now and I can't speak highly enough of the care that she has received over this time. I always knew that I had found the right place for her after meeting most of the staff that care for the residents. Mum has settled in very well and always says she is happy which is a great. Comfort . I have seen the care that the staff give first hand and I see how caring and professional they are, they show great patience and understanding to her needs. I would not hesitate in reccomending Brookview to anyone looking for the best care for their relative.

I find the care home very well run , all the staff are so friendly carers do a great job plus the place is always clean couldn't be better any problems with the room sorted in no time any problems with my mum's health they are on top of it straight away the nurses are great

The care team gave us the chance to enjoy this time with her as son and daughter-in-law rather than her carers and we really appreciated that time, so thank you very much.

My Mother was a resident at Brookview for a year and a half. She settled in really quickly and found the staff to be warm and sensitive to her needs. The medical care and support provided was able to cope with the number of challenges associated with Mother's later life. If I was in the position of having to decide on a care home for a parent today, I would not hesitate in choosing Brookview again. Thank you.