Brookview Care Home

Brook Lane, Alderley Edge SK9 7QG
Review Us
10 101 Reviews
  • Brookview Care Home, Alderley Edge
Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, residential and respite needs, and also offers early stages residential dementia, convalescence and palliative care.

Significant investment has made Brookview a luxury home, with luxurious fixtures and fittings including an ensuite in all bedrooms, stylish furniture and a brand new annex to the main building. There are day lounges on all floors and views of mature gardens, wooded areas and raised flower beds.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Anyone is welcome to pop in and join in, whether you’re a friend, relative or loved one.

If you are looking for respite care or a short break you couldn’t be in better hands; they have a dedicated team of nurses, carers and support staff to make your stay the most comfortable.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Brookview Care Home'.
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Care Provided by Brookview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1485
  • RESPITE Self-Funded Residential Dementia Care: from £1538
  • RESPITE Self-Funded Nursing Care: from £1760

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Brookview Care Home to find out the exact price for your requirements.

Contact Brookview Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brookview Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Basil Thottathil mathai (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (14)

Brookview Care Home Reviews (101)

10

Brookview Care Home has a Review Score of 10 (9.952) out of 10, based on 32 reviews in the last 2 years.
Over all time Brookview Care Home has 101 reviews.

Overall Experience
  • 86
  • 14
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Date Published
  • 101
  • 10
  • 14
  • 32
  • 69
Reviewer Connection to Brookview Care Home
  • 30
  • 19
  • 10
  • 9
  • 8
  • 6
  • 4
  • 3
  • 3
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  • 1
  • 1
  • 1
  • 1
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Total of 101, showing 1-20
Review from Caro J (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit a friend regularly and find everywhere fresh and clean. The staff are exellent - very friendly and helpful and willing to listen to any concerns
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home
We appreciate you sharing your experience with our home. Your comments are a testament to the dedication of everyone in the home. We are proud to have such a compassionate team and we're glad this has…read more
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Review from Amanda N (Sister of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been here for about 2 years. The staff look after her well. Everyone is always willing to help
The place is always clean and tidy.
The staff are all friendly and welcoming
It's in a lovely location. Lovely views from my sisters room
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home
Thank you for your lovely review. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. Thank you for your kind words about the facilities. We take great…read more
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Review from Pamela F (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been in Brookview Care Home a few weeks now and has settled in really well which is testament to the very kind and caring way he is being in my Dad's words "well looked after" by everyone (both day and night). One of the things that I feel is quite special about Brookview Care Home is that
it feels like a "home". It has a very warm and friendly feel and we noticed this from our first visit which is why we thought it would be very suitable for my Dad who really missed being in the home he has lived in previously for over 65 years! My elderly Mum visits frequently and everyone is so kind to her and she also feels at home at Brookview Care Home. The activities team are such good fun and the residents are often seen socialising and having fun. My Dad is also very happy with the food and everyone goes out of their way to accommodate his needs. When I talk to other residents and families they are all very positive about Brookview Care Home just like we are as a family too.
Reply from David Mclean, Customer Service Adviser at Brookview Care Home
Thank you for taking the time to leave your lovely review. It is wonderful to hear that your Dad has settled in comfortably with us and we hope that you all feel like a part of our Brookview family.…read more
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Review from Christine B (Widow Widower) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was a resident at Brookview for 13 months and since his passing I have continued to visit nearly every week as the Brookview Staff and residents became like family. There is so much care, love and laughter in the home, I look forward each week to going in and catching up with staff and residents,
even joining in some of the activities. The home is such a happy place and it is so lovely to still visit chatting and reminiscing with the residents in the lounge or in the beautiful garden. Because of the wonderful care my husband received we were able to make memories there and it will always have a special place in my heart. Our young Grandson can only ever remember his Granddad being in Brookview but he loved visiting him there. He called it Hadad's House (his name for his Granddad) He said that his Hadad lived in a big house with all his friends and that was very very true. Brookview is a very special place and I would highly recommend to anybody.
Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are happy to hear you feel like a part of our Brookview…read more
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Review from Andy B (Friend of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always made to feel welcome by the staff who go above and beyond ensuring the comfort and care for the residents and making visitors welcome. The residents always have plenty of activities to occupy them and get involved with events frequently.
Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your family member in our care. Please let us know if there is anything we can do to make your family member's stay…read more
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Review from Angela K (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ladies and gents at Brookview are an absolute credit to the company and indeed to the Care industry.
I have seen my dad go from a bewildered man to a happy, settled and much healthier version of himself over the weeks since becoming a resident.
Everything is wonderful, and the amount of long term
staff here gives me complete peace of mind that my dad is in the right place. He has a lovely room with a wonderful view, good food and staff that treat him with respect and kindness. If you are considering residential care for your loved one, I would wholeheartedly recommend Brookview.
Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care.
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Review from Gary S (Son of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Brookview for nearly a year now and I can't speak highly enough of the care that she has received over this time. I always knew that I had found the right place for her after meeting most of the staff that care for the residents. Mum has settled in very well and always says she
is happy which is a great. Comfort . I have seen the care that the staff give first hand and I see how caring and professional they are, they show great patience and understanding to her needs. I would not hesitate in reccomending Brookview to anyone looking for the best care for their relative.
Reply from Fran Donno, Customer Service Adviser at Brookview Care Home
Thank you for your lovely comments. It is so wonderful to hear that your Mother has received such high standards of care and support during her stay at Brookview Care Home. We are so pleased that your…read more
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Review from M O (Son of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the care home very well run , all the staff are so friendly carers do a great job plus the place is always clean couldn't be better any problems with the room sorted in no time any problems with my mum's health they are on top of it straight away the nurses are great
Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best…read more
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Review from Val T (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing wonderful people that work att mums home they truly care about all the residents not just my mum.... the care mum receives is up and above all my expectations their patience and kindness shows through each day the support they show me is like having family around me all the time nothing is too
much trouble.....
I'm so pleased my mum is in here she is living proof of their care having been here for almost 4 years... thank you to you all nurses, carers,cleaners, chefs.. office staff, maintenance, entertainment team... everyone!!! You are all wonderful ....
Reply from Lisa Henderson, Customer Care Advisor at Brookview Care Home
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "Patience" and "Kindness"…read more
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Review from P T (Daughter-in-law of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-Law was a resident at Brookview for a year and a half. The care and attention the care team gave her was excellent. We were always kept updated of any changes to her medical needs, which gave us peace of mind and were confident that she was in the right place for her complex needs.
The
care team gave us the chance to enjoy this time with her as son and daughter-in-law rather than her carers and we really appreciated that time, so thank you very much.
Reply from Fran Donno, Customer Service Adviser at Brookview Care Home
Thank you for your lovely words. We are so pleased to hear that your Mother-In-Law received such high standards of care and support during her stay at Brookview Care Home. We are very happy to hear…read more
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Review from J H (Son of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was a resident at Brookview for a year and a half. She settled in really quickly and found the staff to be warm and sensitive to her needs. The medical care and support provided was able to cope with the number of challenges associated with Mother's later life. If I was in the position of
having to decide on a care home for a parent today, I would not hesitate in choosing Brookview again. Thank you.
Reply from David Mclean, Customer Service Adviser at Brookview Care Home
Thank you for your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we hope Brookview care home did everything possible to make the…read more
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Review from S W (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Brookview for the past 6 months and I would not want her anywhere else. The staff are beyond exceptional! Everyone always has a smile on their face and nothing is too much trouble. Mum thoroughly enjoys the food, is very well looked after and the nursing support has been invaluable.
Reply from Lisa Henderson, Customer Care Advisor at Brookview Care Home
Thank you for your lovely review. We are happy to hear you feel like a part of our Brookview Care Home family. We hope to continue providing your Mum with the best possible care.
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Review from M H (Respite Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round. Wonderful staff.
Reply from Fran Donno, Customer Service Adviser at Brookview Care Home
We appreciate you taking the time to leave us your kind words. It is always brilliant to hear words like "Wonderful" being used to describe our staff. Thank you for choosing Brookview Care Home for…read more
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Review from Jacqui C (Daughter-in-law of Resident) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at Brookview Care Home around twelve months and we cannot thank the home enough for all the amazing care and support everyone provides.
A few months ago, my mother-in-law was taken into hospital as she was unwell, she returned from the hospital a shadow of her former self,
not communicating and generally traumatised. Since being back at Brookview, she is back to where she was and that is the dedication and compassion of this amazing team and that is everyone from carers to management. The manager has supported not only my mother-in-law but us, as a family, and, for that, we are truly forever grateful. We cannot thank Brookview enough.
Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and…read more
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Review from P L (Daughter of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents settled so well into Brookview Care Home. Enjoying all the activities on offer, which are varied, imaginative and plentiful. They are very much enjoying having the company of others in the home with many opportunities for social interaction. A warm, friendly, caring environment. All the staff
have been so welcoming and supportive of my parent and ourselves and have done everything they can to accommodate specific needs, with a good, insightful understanding of elderly care and associated challenges. Care staff have been respectful, attentive and caring. Food is very good, with a great range of meals and excellent portions. The building feels well looked after, clean and beautifully decorated. Visitors are made to feel very welcome. Managers and administrative staff have made a sincere effort to get to know us, understand and respond to our situation too.
Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home
Thank you for your kind words. It is always nice to hear words like "friendly" and "caring" being used to describe our care. We hope to continue providing your loved ones with the best possible care.
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Review from Ian W (Son of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very happy that my mum is being looked after with care and attention.
All the staff are great with Mum and the continuity of staff over the last two-plus years is a bonus.
Overall, I think we made an excellent choice of care home for Mum.
Reply from Rosie Smith, Customer Advisor at Brookview Care Home
Hello and thank you for taking the time to leave the staff at Brookview Care Home such a lovely review. We are thrilled to hear that your mum is being well looked after and that the staff are treating…read more
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Review from Hannah M (Granddaughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such lovely friendly staff, so clean and so well run. My grandma is so much happier since moving here and I feel she is truly in the best hands possible. I really recommend this care home and the services they provide!
Reply from David Mclean, Customer Service Adviser at Brookview Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your grandma in our care and hope you all feel like part of our Brookview care home family. Please let us know if…read more
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Review from Jane L (Niece of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was a resident at Brookview Care Home for over seven years. During this time, she received exceptional care from an exceedingly, warm, dedicated and professional team of carers and management staff who demonstrated a genuine affection for her. They always kept me fully informed about and involved
in her care. In addition, they always offered comfort and support to myself, particularly in the last days of my aunt's life. Myself and my family consider ourselves most fortunate that my aunt was able to live the last years of her life in such a lovely place.
Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home
Thank you for your kind words. It is always nice to hear words like "dedicated" and "genuine" being used to describe our care. Hopefully, you will go away from this feeling like your loved one…read more
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Review from Tricia B (Daughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Brookview for nearly a year now, he has settled so much better than I thought he would due to the dedication and genuine care shown by all the staff. I had a planned holiday in May and knew that I had left my dad in very capable and caring hands. I relaxed for the first time in as
long as I can remember knowing he was safe and loved. My friends have visited him while I’ve been away and they all report how well the staff know my dad, who is very quiet and doesn’t give much away! Thank you, Brookview!
Reply from Grace Langfield, Customer Service Adviser at Brookview Care Home
Thank you for taking the time to leave such kind comments. We are so glad to hear you could relax knowing your Dad is in such safe and caring hands with our staff. We hope to continue providing your…read more
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Review from Charlotte B (Daughter of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After the passing of my father in mid-2023 and despite providing multiple through-the-day in-home supports, it was clear our mum wasn’t able to stay at home. We (her 3 children) particularly my brother and sister made the “hard” decision to move her into a nursing home in March 2024. Having moved to
Australia 15 years ago, I visited her for the first time since she moved to the nursing home in April 2024, of course, my sister had kept me up to date with how well mum was settling in and how she was significantly more relaxed and happy in the home than she had been in the recent past. When I visited, I was struck by how friendly, engaging, caring and hands-on the staff are, we are so grateful for them. The physical environment is perfect, a beautiful well-kept building, clean spacious rooms and gorgeous surrounding green fields, no wonder she’s so happy and relaxed! What a relief for us, her children, to move her was the right decision.
Reply from Fran Donno, Customer Service Adviser at Brookview Care Home
Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is nice to hear that you can feel at ease with your…read more
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Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for Brookview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.952 for Brookview Care Home is calculated as follows: ( (359 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 376 Ratings = 4.952
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brookview Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 06 Oct 2025

All our rooms are en suite and brightly decorated. Outside are lovely gardens with mature trees, backing onto open fields. The home is ideally located close to all local amenities within a few minutes walk from Alderley Edge high street. Advance respite bookings available, please call us to find out more information.

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Awards / Recognitions (7)

Meet the Team (6)

Basil

Basil Thottathil Mathai

Job Title: Home Manager Joined: 2022

I have a degree in nursing and moved from India to the UK ten years ago. I have predominantly worked in the care home sector, but I also have NHS experience. Caring for and looking after our residents is so rewarding to me.


I have a wife and two girls. In my spare time, I love travelling and spending time with people I love, and I also love dancing & listening to music.

Lisa

Lisa Heaney

Job Title: Unit Manager Joined: 2003

I have worked for Bupa for 21 years, and have been in this role for 11 of those years- previous to this I was a care assistant and senior carer.


My favourite thing about my job is caring for other people, and seeing them happy & content.

George

George Tomache

Job Title: Unit Manager Joined: 2022

I have been with Bupa for 2 years, and have recently started my journey as Unit Manager. Prior to this, I worked as a Peripatetic Nurse.


I graduated from nursing school in 2012 in Romania, and worked in ICU cardiovascular surgery for 3 years before I came to England. I enjoy working in care services as I love making a difference for residents every day, no matter how small it is.


In my spare time I enjoy hiking, anything nature related & video gaming.

Colette

Colette Mills

Job Title: Activities Coordinator Joined: 2011

I started working at Bupa 13 years ago. I have been the activities coordinator for 6 years, prior to this I was a carer here.


I moved from Ireland to England in 2011, where I previously worked in home care within the Ireland community. I enjoy working in care services as I love meeting residents, caring for them, getting to learn about their past and what they'd like to do in the future.


I live locally to the home, in Wilmslow, and have three children; 2 daughters and 1 son. I am a grandmother to 5 grandsons and 1 granddaughter. In my spare time I enjoy spending it with family, walking and socialising with friends.

Joanne

Joanne Hooper

Job Title: Activities Coordinator Joined: 2022

I started working in the care sector 27 years ago. I have also worked in housekeeping, hairdressing, and home help. I enjoy working in the care sector because making a difference to residents' lives is something I am so passionate about.


I am married with three grown-up children and two stepchildren. I have 6 grandchildren, 4 cats & 1 dog. In my spare time, I enjoy spending time with my family, walks with my dog, interior design and gardening. I only live a few miles away now, but I grew up in Alderley Edge and my heart will always be there!

Robert

Robert Hudson

Job Title: Chef Manager Joined: 2009

I have worked at Bupa for 15 years. My mother always worked in care, so it was a job I was interested in from an early age - I have worked in the hospitality sector since leaving school.


Getting to know the residents and providing a personal service is why I love my job.


I live local to the home, and in my spare time, I love listening to music, watching movies and reading.

Frequently Asked Questions about Brookview Care Home

What types of Care is Brookview Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brookview Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Brookview Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brookview Care Home to the centre of Alderley Edge?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brookview Care Home to verify any information. View our terms and conditions. Brookview Care Home has an Enhanced Service - more info.