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Brookview Care Home

Brook Lane, Alderley Edge, Cheshire SK9 7QG
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The meals looked appetising and were well presented. All the staff were very welcomingAnne F(Daughter of Resident/Service User)
Brookview Care Home, Alderley Edge
The staff here know everyone by name, go above and beyond all expectationsA H(Next of Kin)
Brookview Care Home, Alderley Edge
Brookview Care Home, Alderley Edge

**Brookview is proud to have been recognised as one of the Top 20 Care Homes in North West England 2026**

Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, residential and respite needs, and also offers early stages residential dementia, convalescence and palliative care.

Significant investment has made Brookview a luxury home, with luxurious fixtures and fittings including an ensuite in all bedrooms, stylish furniture and a brand...  

Care Provided by Brookview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,540
Residential Dementia CareFrom £1,450From £1,595
Nursing CareFrom £1,650From £1,815

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Brookview Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Basil Thottathil mathai(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (14)

Brookview Care Home Reviews (107)

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9.9

Brookview Care Home has a Review Score of 9.9 (9.889) out of 10, based on 25 reviews in the last 2 years. Over all time Brookview Care Home has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Val T (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience

My mum has been in Brookview for 4 years and the care and compassion that every single person that works there shows continuously every day & night is up and above anything I have ever known. The staff are so friendly and caring not just for Mum but me also which is needed at times during this stressfull time. I'm so happy Mum is in here perfect in every aspect. Highly valued care home, amenities and care is top class. Food excellent, entertainment is so amazing so much to keep everyone entertained & varied every week - Generally overall 100+%. Thanks to all.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home

Your words remind us why we do what we do. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Feedback like yours motivates us to keep striving to provide the highest standards of care.

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Review from C G (Daughter of Resident) published on 26 May 2026 Submitted via Website
Overall Experience

My mum has been a resident since July 2025. All the staff are kind and caring and the level of care is excellent. Nothing is too much trouble for them. Along with the day to day care, the residents are able to take part in a range of activities.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home

Thank you for taking the time to leave your review. We are delighted to hear how well your mother has settled in with us at Brookview. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We look forward to welcoming you back soon.

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Review from Alan J (Sister of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience
I have been visiting my Sister regularly in Brookview Care Home since she was diagnosed with Dementia in October 25. It has been a difficult few months for all the family and we are still adjusting to life without her at her home.
Brookview Care Home has provided a permanent home for her in a safe environment and security is excellent.

Management are very professional and the carers are very patient with the residents and aware of their individual needs. Residents are encouraged to partake in various activities and to spend time with other residents in the communal lounge and Dining area.

Reply from Basil Thottathil Mathai, Home Manager at Brookview Care Home

Thank you for your thoughtful review. We are delighted to know that your loved one feels safe, supported and well cared for at Brookview. Providing compassionate, person-centred care is at the heart of everything we do, and your feedback means a great deal to our whole team.

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Review from David R (Husband of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

We, Barbara's family and friends have been very pleased with the care and safety she has received at Brookview. So much so that when she was moved from short term to long term residential care that despite looking at many other care homes we all agreed she was in the best place.

Reply from Basil Thottathil Mathai, Home Manager at Brookview Care Home

Thank you for your kind feedback. We are delighted to hear that you feel Brookview is the right place and that the care and safety provided have met your expectations. Our team works hard to create a warm, supportive environment where residents feel safe, respected and well cared for. Your comments mean a great deal to us and will be shared with the team. Thank you again for your support.

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Review from P M (Friend of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience
I visit a friend regularly and have always found the staff to be kind, patient and caring. On many occasions I've also observed carers chatting to the residents, bringing much-needed conversation to their sheltered lives, as well as snacks and drinks outside of meal times.
The activity schedule is well thought out, and regular visits by "Bear", the care dog is a nice touch to bring contact with a pet, which so many residents will appreciate.

The single rooms are spacious and well-appointed if feeling rather functional.

Reply from Basil Thottathil Mathai, Home Manager at Brookview Care Home

Thank you for taking the time to share your lovely feedback about your visits to Brookview .It is wonderful to hear that you find our team kind ,patient and and caring ,and that friendly conversations and activities create such a positive atmosphere in the home .I am also pleased that you enjoy the...  

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Review from S B (Friend of Resident) published on 3 March 2026 Submitted via Postal Card
Overall Experience
The residents are able to move about within the facility as they want. Perhaps more access to outside/garden when weather permits.

My friend is able to live her life as well as possible despite her dementia

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for your feedback. Please let us know if there is anything we can do to make Friend's stay as comfortable as possible.

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Review from Nicola K (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience
We have had a warm and honest welcome to Brookview and from a traumatic experience in her previous home to a nurturing, compassionate one. Thanks to ALL staff encompassing kitchin, maintenance, carers, nurses & admin/management.

No problem too small and even my mothers mood has lifted. Truly the greatest show!!

Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mother in our care. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We hope to continue providing your loved one with the best possible care.

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Review from E M (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card
Overall Experience
The level of care afforded to my mother over the past two years has been outstanding.
All members of staff display absolute professionalism in their work but always coupled with kindness and compassion. This has enabled my mother to settled into this new environment very comfortably and importantly at her own pace. She always speaks so highly of those looking after her.

The standards of all facilities and the efficiency with which they run cannot be faulted.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home

Thank you for your kind words. It is wonderful to hear that your mother has settled in comfortably with us. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Thank you for recognizing the care and dedication of our team. Please don't hesitate to reach out if there's anything more we can do.

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Review from Caro J (Friend of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

I visit a friend regularly and find everywhere fresh and clean. The staff are exellent - very friendly and helpful and willing to listen to any concerns

Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home

We appreciate you sharing your experience with our home. Your comments are a testament to the dedication of everyone in the home. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Hopefully you will go away from this feeling like your friend is receiving the best possible care.

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Review from Amanda N (Sister of Resident) published on 8 October 2025 Submitted via Website
Overall Experience
My sister has been here for about 2 years. The staff look after her well. Everyone is always willing to help
The place is always clean and tidy.
The staff are all friendly and welcoming

It's in a lovely location. Lovely views from my sisters room

Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home

Thank you for your lovely review. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We're committed to making every day as positive and comfortable as possible for your loved one.

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Review from Pamela F (Daughter of Resident) published on 7 October 2025 Submitted via Website
Overall Experience

My Dad has been in Brookview Care Home a few weeks now and has settled in really well which is testament to the very kind and caring way he is being in my Dad's words "well looked after" by everyone (both day and night). One of the things that I feel is quite special about Brookview Care Home is that it feels like a "home". It has a very warm and friendly feel and we noticed this from our first visit which is why we thought it would be very suitable for my Dad who really missed being in the home he has lived in previously for over 65 years! My elderly Mum visits frequently and everyone is so kind to her and she also feels at home at Brookview Care Home. The activities team are such good fun and the residents are often seen socialising and having fun. My Dad is also very happy with the food and everyone goes out of their way to accommodate his needs. When I talk to other residents and families they are all very positive about Brookview Care Home just like we are as a family too.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for taking the time to leave your lovely review. It is wonderful to hear that your Dad has settled in comfortably with us and we hope that you all feel like a part of our Brookview family. Knowing that you feel reassured about your loved one's care is the best feedback we can receive, we...  

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Review from Christine B (Widow / Widower) published on 1 July 2025 Submitted via Website
Overall Experience

My husband was a resident at Brookview for 13 months and since his passing I have continued to visit nearly every week as the Brookview Staff and residents became like family. There is so much care, love and laughter in the home, I look forward each week to going in and catching up with staff and residents, even joining in some of the activities. The home is such a happy place and it is so lovely to still visit chatting and reminiscing with the residents in the lounge or in the beautiful garden. Because of the wonderful care my husband received we were able to make memories there and it will always have a special place in my heart. Our young Grandson can only ever remember his Granddad being in Brookview but he loved visiting him there. He called it Hadad's House (his name for his Granddad) He said that his Hadad lived in a big house with all his friends and that was very very true. Brookview is a very special place and I would highly recommend to anybody.

Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are happy to hear you feel like a part of our Brookview family. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Andy B (Friend of Resident) published on 24 June 2025 Submitted via Website
Overall Experience

Always made to feel welcome by the staff who go above and beyond ensuring the comfort and care for the residents and making visitors welcome. The residents always have plenty of activities to occupy them and get involved with events frequently.

Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your family member in our care. Please let us know if there is anything we can do to make your family member's stay as comfortable as possible.

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Review from Angela K (Daughter of Resident) published on 24 June 2025 Submitted via Website
Overall Experience
The ladies and gents at Brookview are an absolute credit to the company and indeed to the Care industry.
I have seen my dad go from a bewildered man to a happy, settled and much healthier version of himself over the weeks since becoming a resident.

Everything is wonderful, and the amount of long term staff here gives me complete peace of mind that my dad is in the right place. He has a lovely room with a wonderful view, good food and staff that treat him with respect and kindness. If you are considering residential care for your loved one, I would wholeheartedly recommend Brookview.

Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care.

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Review from Gary S (Son of Resident) published on 19 June 2025 Submitted via Website
Overall Experience

My mother has been at Brookview for nearly a year now and I can't speak highly enough of the care that she has received over this time. I always knew that I had found the right place for her after meeting most of the staff that care for the residents. Mum has settled in very well and always says she is happy which is a great. Comfort . I have seen the care that the staff give first hand and I see how caring and professional they are, they show great patience and understanding to her needs. I would not hesitate in reccomending Brookview to anyone looking for the best care for their relative.

Reply from Fran Donno, Customer Service Adviser at Brookview Care Home

Thank you for your lovely comments. It is so wonderful to hear that your Mother has received such high standards of care and support during her stay at Brookview Care Home. We are so pleased that your Mother is safe, happy and comfortable and we hope to continue providing your loved one with the best possible care.

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Review from M O (Son of Resident) published on 10 June 2025 Submitted via Website
Overall Experience

I find the care home very well run , all the staff are so friendly carers do a great job plus the place is always clean couldn't be better any problems with the room sorted in no time any problems with my mum's health they are on top of it straight away the nurses are great

Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from P T (Daughter-in-law of Resident) published on 8 May 2025 Submitted via Website
Overall Experience
My Mother-in-Law was a resident at Brookview for a year and a half. The care and attention the care team gave her was excellent. We were always kept updated of any changes to her medical needs, which gave us peace of mind and were confident that she was in the right place for her complex needs.

The care team gave us the chance to enjoy this time with her as son and daughter-in-law rather than her carers and we really appreciated that time, so thank you very much.

Reply from Fran Donno, Customer Service Adviser at Brookview Care Home

Thank you for your lovely words. We are so pleased to hear that your Mother-In-Law received such high standards of care and support during her stay at Brookview Care Home. We are very happy to hear you felt at ease with your loved one in our care and hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from J H (Son of Resident) published on 25 April 2025 Submitted via Website
Overall Experience

My Mother was a resident at Brookview for a year and a half. She settled in really quickly and found the staff to be warm and sensitive to her needs. The medical care and support provided was able to cope with the number of challenges associated with Mother's later life. If I was in the position of having to decide on a care home for a parent today, I would not hesitate in choosing Brookview again. Thank you.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we hope Brookview care home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your mother received the best possible care.

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Review from S W (Daughter of Resident) published on 11 March 2025 Submitted via Website
Overall Experience

Mum has been at Brookview for the past 6 months and I would not want her anywhere else. The staff are beyond exceptional! Everyone always has a smile on their face and nothing is too much trouble. Mum thoroughly enjoys the food, is very well looked after and the nursing support has been invaluable.

Reply from Lisa Henderson, Customer Care Advisor at Brookview Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Brookview Care Home family. We hope to continue providing your Mum with the best possible care.

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Review from M H (Respite Resident) published on 7 March 2025 Submitted via Postal Card
Overall Experience

Excellent all round. Wonderful staff.

Reply from Fran Donno, Customer Service Adviser at Brookview Care Home

We appreciate you taking the time to leave us your kind words. It is always brilliant to hear words like "Wonderful" being used to describe our staff. Thank you for choosing Brookview Care Home for your stay.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 29 July 2026

All our rooms are en suite and brightly decorated. Outside are lovely gardens with mature trees, backing onto open fields. The home is ideally located close to all local amenities within a few minutes walk from Alderley Edge high street. Advance respite bookings available, please call us to find out more information.

News (6) & Events (0)

News
  • 15 Apr 2026

    Brookview Bupa Care Home in Alderley Edge has been named one of the top 20 care homes in the North West for 2026 by the prestigious Carehome.co.uk Awards. The esteemed...

  • 19 Mar 2025

    Carers at Brookview Bupa Care Home in Alderley Edge are calling out to the local community to send 102 cards for Christina Roberts, a beloved resident who will celebrate her...

  • 25 Feb 2025

    Residents at Brookview Bupa Care Home celebrated 14th February together at the home’s annual Valentine’s Day party. Two residents, Margaret Beswick and Ann Wilshaw, toasted their friendship this Valentine’s Day...

Upcoming Events

There are no upcoming events for Brookview Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Brookview Care Home
  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Brookview Care Home.

Meet the Team (6)

Basil Thottathil Mathai
Basil Thottathil MathaiJob Title:Home ManagerJoined: 2022

I am a qualified nurse with over 16 years of experience in healthcare, including working in both the NHS and the care home sector in the UK. I joined Brookview Care Home in 2022 and feel proud to lead such a dedicated and compassionate team.

My passion is creating a warm, welcoming environment where residents feel respected, safe and truly at home. I believe great care comes from strong teamwork, kindness and building meaningful relationships with residents and their families.

Outside of work, I am a proud father of twin girls. I enjoy travelling, music and spending time with my family, which helps me bring warmth and positivity into the home every day.

Lisa Heaney
Lisa HeaneyJob Title:Deputy ManagerJoined: 2003

I have worked for Bupa for 21 years, and have been in this role for 11 of those years- previously I was a care assistant and senior carer.

My favourite thing about my job is caring for other people, and seeing them happy & content.

George Tomache
George TomacheJob Title:Unit ManagerJoined: 2022

I have been with Bupa for 2 years, and have recently started my journey as Unit Manager. Prior to this, I worked as a Peripatetic Nurse.

I graduated from nursing school in 2012 in Romania, and worked in ICU cardiovascular surgery for 3 years before I came to England. I enjoy working in care services as I love making a difference for residents every day, no matter how small it is.

In my spare time I enjoy hiking, anything nature related & video gaming.

Colette Mills
Colette MillsJob Title:Activities CoordinatorJoined: 2011

I started working at Bupa 13 years ago. I have been the activities coordinator for 6 years, prior to this I was a carer here.

I moved from Ireland to England in 2011, where I previously worked in home care within the Ireland community. I enjoy working in care services as I love meeting residents, caring for them, getting to learn about their past and what they'd like to do in the future.

I live locally to the home, in Wilmslow, and have three children; 2 daughters and 1 son. I am a grandmother to 5 grandsons and 1 granddaughter. In my spare time I enjoy spending it with family, walking and socialising with friends.

Joanne Hooper
Joanne HooperJob Title:Activities CoordinatorJoined: 2022

I started working in the care sector 27 years ago. I have also worked in housekeeping, hairdressing, and home help. I enjoy working in the care sector because making a difference to residents' lives is something I am so passionate about.

I am married with three grown-up children and two stepchildren. I have 6 grandchildren, 4 cats & 1 dog. In my spare time, I enjoy spending time with my family, walks with my dog, interior design and gardening. I only live a few miles away now, but I grew up in Alderley Edge and my heart will always be there!

Robert Hudson
Robert HudsonJob Title:Chef ManagerJoined: 2009

I have worked at Bupa for 15 years. My mother always worked in care, so it was a job I was interested in from an early age - I have worked in the hospitality sector since leaving school.

Getting to know the residents and providing a personal service is why I love my job.

I live local to the home, and in my spare time, I love listening to music, watching movies and reading.

Frequently Asked Questions about Brookview Care Home

What types of Care is Brookview Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brookview Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Brookview Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Brookview Care Home to the centre of Alderley Edge?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brookview Care Home to verify any information. View our terms and conditions. Brookview Care Home has an Enhanced Service -more info.