Brookview Care Home

Brook Lane, Alderley Edge SK9 7QG
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10 101 Reviews
  • Brookview Care Home, Alderley Edge
Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, residential and respite needs, and also offers early stages residential dementia, convalescence and palliative care.

Significant investment has made Brookview a luxury home, with luxurious fixtures and fittings including an ensuite in all bedrooms, stylish furniture and a brand new annex to the main building. There are day lounges on all floors and views of mature gardens, wooded areas and raised flower beds.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Anyone is welcome to pop in and join in, whether you’re a friend, relative or loved one.

If you are looking for respite care or a short break you couldn’t be in better hands; they have a dedicated team of nurses, carers and support staff to make your stay the most comfortable.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Brookview Care Home'.
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Care Provided by Brookview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1485
  • RESPITE Self-Funded Residential Dementia Care: from £1538
  • RESPITE Self-Funded Nursing Care: from £1760

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Brookview Care Home to find out the exact price for your requirements.

Contact Brookview Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brookview Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Basil Thottathil mathai (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (14)

Brookview Care Home Reviews (101)

10

Brookview Care Home has a Review Score of 10 (9.952) out of 10, based on 32 reviews in the last 2 years.
Over all time Brookview Care Home has 101 reviews.

Overall Experience
  • 86
  • 14
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Date Published
  • 101
  • 10
  • 14
  • 32
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Reviewer Connection to Brookview Care Home
  • 30
  • 19
  • 10
  • 9
  • 8
  • 6
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 101, showing 41-60
Review from J S (Daughter of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was only a resident at Brookview for a short time, but the care he received was exceptional. All the staff cared for him with compassion, patience and were very respectful. We appreciated the care and attention given to us as a family during his stay and we were fully informed at every stage.
We would like to thank all the staff for everything they did in the last few days of my father's life.
Reply from David Mclean, Customer Service Adviser at Brookview Care Home
Thank you for taking the time to leave your lovely review. It is always nice to hear from family members, feeling like their loved one is cared for and looked after and to hear words like…read more
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Review from A H (Respite Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing but kindness and courtesy at all times from the staff. A very well-run establishment. I certainly would feel safe and comfortable if I need to return. Not keen on processed bread (either brown or white). Suggestions to the manager - An accessible shaving mirror and one further grab rail/ towel
rail on the left side of room 44.
Reply from David Mclean, Customer Service Adviser at Brookview Care Home
Thank you for your lovely review. We are very happy to hear you felt at ease while in our care. We will certainly pass your comments on to the manager. We have taken them on board and are ordering…read more
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Review from G F (Son of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's always been a very pleasant experience visiting the home. The staff are very courteous. The home is kept clean and the rooms are bright and as homely as is possible.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home
Thank you for your kind words. We are glad to hear that visiting is always a pleasant experience., we look forward to seeing you again soon.
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Review from S J (Granddaughter of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing, friendly and very caring staff! Very clean and tidy room and communal area. Lots of updates on resident/ loved one and always available to talk to if needed! Excellent activities staff also.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home
Thank you for your lovely review, we really appreciate you taking the time to leave us your feedback.
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Review from Jessica P (Granddaughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, friendly care home. Grandma has found the staff so helpful. The activities involved are wonderful. Always met with smiles from the staff and dog friendly! (Our little dog loves being able to see her grandma!)
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home
Thank you for your kind words. We really appreciate you taking the time to leave us your feedback.
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Review from Terence J (Husband of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak highly enough about the care my wife has received during the three-plus years she has been in Brookview. She is 90, has dementia, and the staff have looked after her with kindness, respect and understanding. They understand what she likes, play the sort of music she enjoys and make great
efforts to keep her interested and motivated. Communications are good, and any problems are quickly reported and discussed. She was kept safe during the pandemic, and it is good now to have unrestricted visiting again. I couldn't wish for my wife to have been in any better place for her care.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home
Thank you for your lovely review. We are glad to hear that you are happy with the care your Wife is receiving at Brookview and that the staff keep her motivated and engaged. Thank you again for your…read more
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Review from C C (Respite Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a guest as a temporary measure before going home following a hospital stay.
I have received excellent care, both physical and mentally. The staff are so caring and the meals are generally good. Not to your taste? would you like an omelette, cheese on toast or something else?
My room is very comfortable
and is cleaned daily. The staff will find a few minutes for a quick chat whilst doing their work, which is nice for those who stay in their rooms.
My laundry is done for me too! we have a lovely hairdresser. The lifting of Covid restrictions will mean our families can visit and the communal activities can start up again.
Reply from Amanda Barnes, Customer Service Adviser at Brookview Care Home
We appreciate you taking the time to leave us your comments. It is lovely to hear that you are happy with the care that you are receiving in our home and feel that you are cared for not only…read more
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Review from B L (Daughter of Resident) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff of all grades were exceptional not just to my mother but also to me, my sisters and grandsons. We will never forget the kindness, respect, efficiency, sympathy and dignity shown to us all. We couldn't manage to care for our mother at home, she could not have been better cared for.
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Review from B P (Friend of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff at Brookview to be excellent. My friend arrived three years ago, in a very distressed state, objecting strongly to her admission. The staff have managed her emotional state very well, to the extent that, although she would rather be 'free', she has described herself on one occasion
as 'content' and appreciates the comfort and care supplied. I can't praise the staff enough and am very grateful to them.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home
Thank you for taking the time to leave your review. We are glad to hear that your friend is now content in our care. after such a distressing start. Thank you again.
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Review from D N (Daughter of Resident) published on 14 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my family feel that all of the staff at Brookview have been very polite, friendly, caring and are looking after my mum extremely well. We can't fault them. They always keep me informed if there are any changes with mum.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home
Thank you for your feedback. We are glad to hear you feel your Mum is being cared for "extremely well" at Brookview. Thank you again.
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Review from L H (Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Better than I was expecting and the reason I decided to become a permanent resident.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home
Thank you for your review. We are glad to know Brookview was even better than you expected and that you will now be staying with us long-term.
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Review from Roxana G (Daughter of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank Brookview Care Home enough for all of the exceptional care they provide for my Father. From the very first day, he arrived each and every one of the staff has gone above and beyond to make him and all our family feel so welcome. I have two young children that love visiting their Grandad
and the staff have always interacted with them making each visit a comfortable and lovely one. I feel very lucky to have found a place at Brookview and I would highly recommend, they look after all the residents as if they were family.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home
Thank you for your lovely review. It is always so nice to hear words like exceptional used to describe our care! Thank you again for your recommendation.
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Review from P R (Respite Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff working on level 3 were very friendly and nothing was too much trouble. If I needed any respite then I would certainly apply here first.
Reply from Amanda Barnes, Customer Service Adviser at Brookview Care Home
We appreciate you taking the time to leave us your comments. It is lovely to hear you felt happy in our home. We are looking forward to seeing you again.
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Review from Manzar V (Daughter of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
They so very helpful and considerate of residents and visitors and I cannot stress how incredible their care and patience is, and it truly warms my heart to see how happy they make my mother! I appreciate them so much for all they have done! 10/10.
Reply from Melanie Cope, Customer Service Adviser at Brookview Care Home
Thank you so much for taking the time to leave such a thoughtful, lovely review. We are so pleased to hear mum is happy in our hands! If there is anything further we can do for you, please let us…read more
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Review from S G (Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I didn't realise until I had spent several weeks in this superb care home and how much it would help me recover from a rather upsetting episode in my life. I was definitely in need of professional help which was given to me in the kindest way. The patience and helpfulness have been without fault and
made her feel ready for life on my own again. Thank you.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Brookview Care Home
We really appreciate you taking the time to leave us your lovely feedback, thank you for your kind words. We are so pleased to hear that you were satisfied with the service we provided you. Please let…read more
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Review from E S (Daughter of Resident) published on 28 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident at Brookview. The care she receives is amazing, so friendly, supportive and caring.
During this present situation, Brookview has dealt with this superbly looking after my mother and keeping her safe and well.
Thank you to everyone involved.
Reply from Melanie Cope, Customer Service Adviser at Brookview Care Home
We are so happy to hear your mother feels supported and well cared for in our home, particularly in this present situation. Thank you for your kind words.
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Review from P J (Wife of Resident) published on 12 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident in Brookview Alderley Edge for 4 years and 3 months he suffers from Alzheimer's. Throughout his long stay there he was treated with the utmost kindness and dignity he passed away this December peacefully and gently having received wonderful nursing care all through these latter
years. The staff have been cheerful, friendly and courteous to us all as a family and we have valued their love and respect to the end.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Brookview Care Home
We are very happy to hear you are satisfied with the quality of our care. Thank you for your kind words.
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Review from Julie D (Daughter of Resident) published on 21 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum was resident in Brookview for almost 6 years until her death. She was cared for on the dementia floor and a nursing floor. Her care was always exemplary. She always felt safe and secure. All staff, from reception to housekeeping as well as carers treat residents and their families with dignity,
respect and good humour. All areas are kept clean and welcoming. The food is excellent.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Brookview Care Home
Thank you so much for your lovely words. We are so incredibly sorry for your loss. Thank you for taking the time to leave us this feedback.
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Review from I P (Son of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we were extremely satisfied with the care that was provided for my father. From the moment dad was admitted, the staff were there to greet us and help to settle him in. He was made comfortable and adapted to his new environment with the help of a caring team of staff.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Brookview Care Home
We are very happy to hear you can feel at ease with your father in our care. Thank you for the kind words.
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Review from A G (Respite Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very welcoming upon arrival. Very attentive during my stay. Nothing was too much trouble. A great team with great fun personalities.
The food was plentiful and amazing.
Thank you, Brookview.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Brookview Care Home
It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for the kind comments.
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Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for Brookview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.952 for Brookview Care Home is calculated as follows: ( (359 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 376 Ratings = 4.952
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brookview Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 06 Oct 2025

All our rooms are en suite and brightly decorated. Outside are lovely gardens with mature trees, backing onto open fields. The home is ideally located close to all local amenities within a few minutes walk from Alderley Edge high street. Advance respite bookings available, please call us to find out more information.

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Awards / Recognitions (7)

Meet the Team (6)

Basil

Basil Thottathil Mathai

Job Title: Home Manager Joined: 2022

I have a degree in nursing and moved from India to the UK ten years ago. I have predominantly worked in the care home sector, but I also have NHS experience. Caring for and looking after our residents is so rewarding to me.


I have a wife and two girls. In my spare time, I love travelling and spending time with people I love, and I also love dancing & listening to music.

Lisa

Lisa Heaney

Job Title: Unit Manager Joined: 2003

I have worked for Bupa for 21 years, and have been in this role for 11 of those years- previous to this I was a care assistant and senior carer.


My favourite thing about my job is caring for other people, and seeing them happy & content.

George

George Tomache

Job Title: Unit Manager Joined: 2022

I have been with Bupa for 2 years, and have recently started my journey as Unit Manager. Prior to this, I worked as a Peripatetic Nurse.


I graduated from nursing school in 2012 in Romania, and worked in ICU cardiovascular surgery for 3 years before I came to England. I enjoy working in care services as I love making a difference for residents every day, no matter how small it is.


In my spare time I enjoy hiking, anything nature related & video gaming.

Colette

Colette Mills

Job Title: Activities Coordinator Joined: 2011

I started working at Bupa 13 years ago. I have been the activities coordinator for 6 years, prior to this I was a carer here.


I moved from Ireland to England in 2011, where I previously worked in home care within the Ireland community. I enjoy working in care services as I love meeting residents, caring for them, getting to learn about their past and what they'd like to do in the future.


I live locally to the home, in Wilmslow, and have three children; 2 daughters and 1 son. I am a grandmother to 5 grandsons and 1 granddaughter. In my spare time I enjoy spending it with family, walking and socialising with friends.

Joanne

Joanne Hooper

Job Title: Activities Coordinator Joined: 2022

I started working in the care sector 27 years ago. I have also worked in housekeeping, hairdressing, and home help. I enjoy working in the care sector because making a difference to residents' lives is something I am so passionate about.


I am married with three grown-up children and two stepchildren. I have 6 grandchildren, 4 cats & 1 dog. In my spare time, I enjoy spending time with my family, walks with my dog, interior design and gardening. I only live a few miles away now, but I grew up in Alderley Edge and my heart will always be there!

Robert

Robert Hudson

Job Title: Chef Manager Joined: 2009

I have worked at Bupa for 15 years. My mother always worked in care, so it was a job I was interested in from an early age - I have worked in the hospitality sector since leaving school.


Getting to know the residents and providing a personal service is why I love my job.


I live local to the home, and in my spare time, I love listening to music, watching movies and reading.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brookview Care Home to verify any information. View our terms and conditions. Brookview Care Home has an Enhanced Service - more info.