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Brookview Care Home

Brook Lane, Alderley Edge, Cheshire SK9 7QG
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The meals looked appetising and were well presented. All the staff were very welcomingAnne F(Daughter of Resident/Service User)
Brookview Care Home, Alderley Edge
The staff here know everyone by name, go above and beyond all expectationsA H(Next of Kin)
Brookview Care Home, Alderley Edge
Brookview Care Home, Alderley Edge

**Brookview is proud to have been recognised as one of the Top 20 Care Homes in North West England 2026**

Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, residential and respite needs, and also offers early stages residential dementia, convalescence and palliative care.

Significant investment has made Brookview a luxury home, with luxurious fixtures and fittings including an ensuite in all bedrooms, stylish furniture and a brand...  

Care Provided by Brookview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,540
Residential Dementia CareFrom £1,450From £1,595
Nursing CareFrom £1,650From £1,815

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Brookview Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Basil Thottathil mathai(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (14)

Brookview Care Home Reviews (107)

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9.9

Brookview Care Home has a Review Score of 9.9 (9.889) out of 10, based on 25 reviews in the last 2 years. Over all time Brookview Care Home has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Erica B (Respite Resident) published on 4 July 2023 Submitted via Postal Card
Overall Experience

The staff and care received were wonderful. I was treated with kindness and dignity. Highly recommended.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for your lovely review. It is always nice to hear from residents feeling like they were cared for and looked after. Thank you for choosing Brookview Care Home for your stay.

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Review from A E (Respite Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

My room was very comfortable with a lovely view. The staff were very friendly and kind. I didn't need a great deal of care, but what I had was very good. My stay fulfilled what I needed after my operation. I didn't find the food very good as there was a lack of vegetables etc. The fruit salad was lovely.

Reply from Fran Donno, Customer Service Adviser at Brookview Care Home

Thank you for taking the time to leave your lovely review. We are glad to help you with your recovery after your operation and it is always lovely to hear words such as "friendly" and "kind" to describe our staff. We will certainly pass your comment regarding the meals on to the home manager. Thank you for choosing Brookview for your stay.

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Review from R T (Granddaughter of Resident) published on 26 January 2023 Submitted via Website
Overall Experience

My grandparents attended for respite between October and December 2022. The home were very attentive to our needs and accommodated the request of ensuring our grandparents could spend as much time together as possible, despite their varying needs. The stimulation provided through activities was very welcome and certainly enjoyed by our grandparents and our family. The food was lovely and we as a family enjoyed this on a number of occasions. On the whole, the few issues we did have were addressed quickly and with sincerity and we felt confident that the care provided was excellent. The manager is lovely and nothing seemed too much trouble. We would certainly recommend and wouldn't hesitate to come back if the need arises.

Reply from Grace Langfield, Customer Service Adviser at Brookview Care Home

Thank you for leaving your generous review. We are so glad to hear you felt so at ease knowing your grandparents were looked after so well in our care and the home were able to adapt to what they both needed so well. Thank you for choosing our Brookview care home for their stay.

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Review from Janet W (Respite Resident) published on 13 December 2022 Submitted via Postal Card
Overall Experience

Very caring and kind. Always ready to listen and talk to you. Very clean and excellent.

Reply from Grace Langfield, Customer Service Adviser at Brookview Care Home

Thank you for taking the time to leave your feedback. It is always nice to hear you can feel at ease when in our care. Thank you for choosing Brookview for your stay.

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Review from June M (Respite Resident) published on 2 December 2022 Submitted via Postal Card
Overall Experience

If i ever have to come into care, i would put you on my first choice. The care i've had was friendly, cheerful and gentle. I have nothing wrong to say at all, only thank you very much.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for your lovely review. We are very happy to hear you felt at ease in our care. We are happy to hear you felt like a part of our Brookview family. Thank you for choosing us for your stay and if you do have any questions about the future, please don't hesitate to contact us.

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Review from Juliet M (Wife of Resident) published on 24 November 2022 Submitted via Postal Card
Overall Experience

My husband has been in residential care at Brookview, Alderley Edge. The experience we had was 100%, support, respect and kindness to my husband and family. The manager and four other staff members, in particular, I can't thank enough.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your husband in our care. It is always nice to hear words like kindness and support being used to describe our care. Please let us know if there is anything we can do to make your husband's stay as comfortable as possible.

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Review from J S (Daughter of Resident) published on 14 November 2022 Submitted via Postal Card
Overall Experience

My father was only a resident at Brookview for a short time, but the care he received was exceptional. All the staff cared for him with compassion, patience and were very respectful. We appreciated the care and attention given to us as a family during his stay and we were fully informed at every stage. We would like to thank all the staff for everything they did in the last few days of my father's life.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members, feeling like their loved one is cared for and looked after and to hear words like 'compassion', being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care. Thank you for choosing Brookview, for your stay.

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Review from A H (Respite Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

Nothing but kindness and courtesy at all times from the staff. A very well-run establishment. I certainly would feel safe and comfortable if I need to return. Not keen on processed bread (either brown or white). Suggestions to the manager - An accessible shaving mirror and one further grab rail/ towel rail on the left side of room 44.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for your lovely review. We are very happy to hear you felt at ease while in our care. We will certainly pass your comments on to the manager. We have taken them on board and are ordering some shaving mirrors on the back of your suggestion. Thank you for choosing Brookview for your stay.

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Review from G F (Son of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

It's always been a very pleasant experience visiting the home. The staff are very courteous. The home is kept clean and the rooms are bright and as homely as is possible.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for your kind words. We are glad to hear that visiting is always a pleasant experience., we look forward to seeing you again soon.

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Review from S J (Granddaughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

Amazing, friendly and very caring staff! Very clean and tidy room and communal area. Lots of updates on resident/ loved one and always available to talk to if needed! Excellent activities staff also.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for your lovely review, we really appreciate you taking the time to leave us your feedback.

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Review from Jessica P (Granddaughter of Resident) published on 20 June 2022 Submitted via Postal Card
Overall Experience

Lovely, friendly care home. Grandma has found the staff so helpful. The activities involved are wonderful. Always met with smiles from the staff and dog friendly! (Our little dog loves being able to see her grandma!)

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for your kind words. We really appreciate you taking the time to leave us your feedback.

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Review from Terence J (Husband of Resident) published on 7 June 2022 Submitted via Postal Card
Overall Experience

I can't speak highly enough about the care my wife has received during the three-plus years she has been in Brookview. She is 90, has dementia, and the staff have looked after her with kindness, respect and understanding. They understand what she likes, play the sort of music she enjoys and make great efforts to keep her interested and motivated. Communications are good, and any problems are quickly reported and discussed. She was kept safe during the pandemic, and it is good now to have unrestricted visiting again. I couldn't wish for my wife to have been in any better place for her care.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for your lovely review. We are glad to hear that you are happy with the care your Wife is receiving at Brookview and that the staff keep her motivated and engaged. Thank you again for your recommendation.

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Review from C C (Respite Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience
I am a guest as a temporary measure before going home following a hospital stay.
I have received excellent care, both physical and mentally. The staff are so caring and the meals are generally good. Not to your taste? would you like an omelette, cheese on toast or something else?
My room is very comfortable and is cleaned daily. The staff will find a few minutes for a quick chat whilst doing their work, which is nice for those who stay in their rooms.

My laundry is done for me too! we have a lovely hairdresser. The lifting of Covid restrictions will mean our families can visit and the communal activities can start up again.

Reply from Amanda Barnes, Customer Service Adviser at Brookview Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you are happy with the care that you are receiving in our home and feel that you are cared for not only physically but mentally too. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from B L (Daughter of Resident) published on 3 March 2022 Submitted via Postal Card
Overall Experience

The staff of all grades were exceptional not just to my mother but also to me, my sisters and grandsons. We will never forget the kindness, respect, efficiency, sympathy and dignity shown to us all. We couldn't manage to care for our mother at home, she could not have been better cared for.

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Review from B P (Friend of Resident) published on 10 December 2021 Submitted via Postal Card
Overall Experience

I have found the staff at Brookview to be excellent. My friend arrived three years ago, in a very distressed state, objecting strongly to her admission. The staff have managed her emotional state very well, to the extent that, although she would rather be 'free', she has described herself on one occasion as 'content' and appreciates the comfort and care supplied. I can't praise the staff enough and am very grateful to them.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for taking the time to leave your review. We are glad to hear that your friend is now content in our care. after such a distressing start. Thank you again.

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Review from D N (Daughter of Resident) published on 14 October 2021 Submitted via Postal Card
Overall Experience

Myself and my family feel that all of the staff at Brookview have been very polite, friendly, caring and are looking after my mum extremely well. We can't fault them. They always keep me informed if there are any changes with mum.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for your feedback. We are glad to hear you feel your Mum is being cared for "extremely well" at Brookview. Thank you again.

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Review from L H (Resident / Service User) published on 13 October 2021 Submitted via Postal Card
Overall Experience

Better than I was expecting and the reason I decided to become a permanent resident.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for your review. We are glad to know Brookview was even better than you expected and that you will now be staying with us long-term.

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Review from Roxana G (Daughter of Resident) published on 5 October 2021 Submitted via Website
Overall Experience

I can’t thank Brookview Care Home enough for all of the exceptional care they provide for my Father. From the very first day, he arrived each and every one of the staff has gone above and beyond to make him and all our family feel so welcome. I have two young children that love visiting their Grandad and the staff have always interacted with them making each visit a comfortable and lovely one. I feel very lucky to have found a place at Brookview and I would highly recommend, they look after all the residents as if they were family.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care Home

Thank you for your lovely review. It is always so nice to hear words like exceptional used to describe our care! Thank you again for your recommendation.

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Review from P R (Respite Resident) published on 21 July 2021 Submitted via Postal Card
Overall Experience

All the staff working on level 3 were very friendly and nothing was too much trouble. If I needed any respite then I would certainly apply here first.

Reply from Amanda Barnes, Customer Service Adviser at Brookview Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear you felt happy in our home. We are looking forward to seeing you again.

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Review from Manzar V (Daughter of Resident) published on 9 March 2021 Submitted via Website
Overall Experience

They so very helpful and considerate of residents and visitors and I cannot stress how incredible their care and patience is, and it truly warms my heart to see how happy they make my mother! I appreciate them so much for all they have done! 10/10.

Reply from Melanie Cope, Customer Service Adviser at Brookview Care Home

Thank you so much for taking the time to leave such a thoughtful, lovely review. We are so pleased to hear mum is happy in our hands! If there is anything further we can do for you, please let us know!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 29 July 2026

All our rooms are en suite and brightly decorated. Outside are lovely gardens with mature trees, backing onto open fields. The home is ideally located close to all local amenities within a few minutes walk from Alderley Edge high street. Advance respite bookings available, please call us to find out more information.

News (6) & Events (0)

News
  • 15 Apr 2026

    Brookview Bupa Care Home in Alderley Edge has been named one of the top 20 care homes in the North West for 2026 by the prestigious Carehome.co.uk Awards. The esteemed...

  • 19 Mar 2025

    Carers at Brookview Bupa Care Home in Alderley Edge are calling out to the local community to send 102 cards for Christina Roberts, a beloved resident who will celebrate her...

  • 25 Feb 2025

    Residents at Brookview Bupa Care Home celebrated 14th February together at the home’s annual Valentine’s Day party. Two residents, Margaret Beswick and Ann Wilshaw, toasted their friendship this Valentine’s Day...

Upcoming Events

There are no upcoming events for Brookview Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Brookview Care Home
  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Brookview Care Home.

Meet the Team (6)

Basil Thottathil Mathai
Basil Thottathil MathaiJob Title:Home ManagerJoined: 2022

I am a qualified nurse with over 16 years of experience in healthcare, including working in both the NHS and the care home sector in the UK. I joined Brookview Care Home in 2022 and feel proud to lead such a dedicated and compassionate team.

My passion is creating a warm, welcoming environment where residents feel respected, safe and truly at home. I believe great care comes from strong teamwork, kindness and building meaningful relationships with residents and their families.

Outside of work, I am a proud father of twin girls. I enjoy travelling, music and spending time with my family, which helps me bring warmth and positivity into the home every day.

Lisa Heaney
Lisa HeaneyJob Title:Deputy ManagerJoined: 2003

I have worked for Bupa for 21 years, and have been in this role for 11 of those years- previously I was a care assistant and senior carer.

My favourite thing about my job is caring for other people, and seeing them happy & content.

George Tomache
George TomacheJob Title:Unit ManagerJoined: 2022

I have been with Bupa for 2 years, and have recently started my journey as Unit Manager. Prior to this, I worked as a Peripatetic Nurse.

I graduated from nursing school in 2012 in Romania, and worked in ICU cardiovascular surgery for 3 years before I came to England. I enjoy working in care services as I love making a difference for residents every day, no matter how small it is.

In my spare time I enjoy hiking, anything nature related & video gaming.

Colette Mills
Colette MillsJob Title:Activities CoordinatorJoined: 2011

I started working at Bupa 13 years ago. I have been the activities coordinator for 6 years, prior to this I was a carer here.

I moved from Ireland to England in 2011, where I previously worked in home care within the Ireland community. I enjoy working in care services as I love meeting residents, caring for them, getting to learn about their past and what they'd like to do in the future.

I live locally to the home, in Wilmslow, and have three children; 2 daughters and 1 son. I am a grandmother to 5 grandsons and 1 granddaughter. In my spare time I enjoy spending it with family, walking and socialising with friends.

Joanne Hooper
Joanne HooperJob Title:Activities CoordinatorJoined: 2022

I started working in the care sector 27 years ago. I have also worked in housekeeping, hairdressing, and home help. I enjoy working in the care sector because making a difference to residents' lives is something I am so passionate about.

I am married with three grown-up children and two stepchildren. I have 6 grandchildren, 4 cats & 1 dog. In my spare time, I enjoy spending time with my family, walks with my dog, interior design and gardening. I only live a few miles away now, but I grew up in Alderley Edge and my heart will always be there!

Robert Hudson
Robert HudsonJob Title:Chef ManagerJoined: 2009

I have worked at Bupa for 15 years. My mother always worked in care, so it was a job I was interested in from an early age - I have worked in the hospitality sector since leaving school.

Getting to know the residents and providing a personal service is why I love my job.

I live local to the home, and in my spare time, I love listening to music, watching movies and reading.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brookview Care Home to verify any information. View our terms and conditions. Brookview Care Home has an Enhanced Service -more info.