Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN
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9.7 96 Reviews
  • Colonia Court Care Home, Colchester
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks to experience living here, an advanced booking if you/ your loved ones are planning a holiday or break, a month while recovering from an operation or a more long-term move. Whatever the reason, their doors are open.

Situated in a pleasant, leafy suburb, Colonia Court offers residents a modern and purpose-built home surrounded by beautiful landscaped gardens. Just a short bus ride away, the home is within easy access to Colchester. There are also shops nearby for residents to visit that are within walking distance.

It is important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnic groups. Soon after a resident arrives at Colonia Court, staff discuss their personal preferences and dietary needs with them.

There is a real sense of community at Colonia Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the home has a full social calendar.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Colonia Court Care Home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 123 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jiji George (General Manager)

Local Authority / Social Services

Admission Criteria

  • Many of our residents are aged 50+, but the age profile is younger on our specialist Huntington's unit. We are registered for under and over 65 years.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (123)

Visiting

  • We’re between the two roundabouts on St. Andrews Avenue, just outside of the city centre. If you’re travelling by train, the nearest stop is Hythe.

Parking

  • On-site parking available.

Colonia Court Care Home Reviews (96)

Total of 96, showing 1-20
9.7

Colonia Court Care Home has a Review Score of 9.7 (9.724) out of 10, based on 26 reviews in the last 2 years. Over all time Colonia Court Care Home has 96 reviews.

Overall Experience

  • 60
  • 31
  • 3
  • 1
  • 1

Date Published

96
8
18
25
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Review from Rob M (Son of Resident) published on 22 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big concern of ours when we made the hard decision that our dear mum needed proper permanent care. We could not have wished for a better place for her (Mumford House) the staff are great and so good with mum and she is well looked after. The food is also good and tasty and served at regular times.
Her room is comfortable and safe, and she is slowly settling in after a couple of months. It puts our minds at rest now knowing she is safe and well cared for every day.

Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "Great" being used to describe our Staff. We hope to continue providing your Mum with the best possible care.

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Review from Jo B (Daughter of Resident) published on 2 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After making the difficult decision, we hit the jackpot with Mumford House. Mum is so well cared for, all the carers are wonderful, it's so clean & they genuinely care. Thank you all so much.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.

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Review from M R (Daughter of Resident) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care staff are great. Stretched at times, but not to detriment of residents. The unit (Mumford) looks tired + they need more sensory stimulation + activities in the garden. Garden needs work - uneven + pagoda rotten.
Biggest issue: laundry, lost/ruined clothes. (20 odd socks at last check!) trousers
shrunk, jumpers, etc stretched/unironed.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your feedback. We are pleased to hear that you are impressed with the care provided by our staff. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review from J T (Sister of Resident) published on 1 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I would like to express our gratitude for your excellent care and support in our sisters last days in Paxman House.Your amazing thoughtfulness was beyond anything we could have hoped for.
Every member of staff deserve a medal.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. We are very happy to hear you felt at ease with your Sister in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Kellie B (Niece of Resident) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie was admitted to Colonia Court Paxman House 4 weeks ago with terminal Cancer. I can not put into words the excellent care she received. The love shown to her each time the staff walked into her room was amazing she loved them all. All the family also received the same love and support always
making sure everyone was eating and drinking and taking rest whenever they could and even a hug when they could see it was needed. We as a family will be forever be gratefull for how they made the last 4 weeks of her life so much better. How do you thank them for that.

Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your feedback. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Love" and "Support" being used to describe our Staff. It is lovely to hear that the home supported all the family with making sure they were eating and drinking and especially the emotional support with hugs. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from A S (Granddaughter of Resident) published on 17 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love, love all staff members from cleaners to managers! Friendly, patient, approachable and always put above for all residents! Please, please continue to support your staff they all deserve recognition for all they do!

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are so pleased to hear that you are impressed with the high standards of care and support provided by our staff at Colonia Court Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from David R (Husband of Resident) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is warm, welcoming, and well-maintained. Staff are friendly and helpful, though a notice board listing staff roles would improve communication. The home is consistently clean, with an outstanding laundry service. Meals are served warm with a good variety, catering well to different dietary
needs.
We appreciate that my wife is regularly offered a bath, which greatly improves her comfort. She can also enjoy hair, nail, and foot treatments for an extra fee, which helps her feel her best. Entertainment is varied and enjoyable.
One improvement would be better communication about medical visits, as it can be frustrating not knowing when the doctor or physiotherapist is due. Overall, we are very happy with the care provided, and it's reassuring to know my wife is in a safe and supportive environment.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback regarding the areas that could be improved with the home's manager to help them continually improve their service

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Review from J D (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Mumford House because he needs had changed and it was not safe for her to live at home. She was not happy in her own home either. The move has not been an easy one but the care Mum has received and the support we have been given as a family has been excellent.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time and we hope Colonia Court Care Home did everything possible to make the transition as easy as possible. We are very pleased to hear that your Mum has received such high standards of care and support during her stay at Colonia Court. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from D J (Wife of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely atmosphere, very friendly and welcoming. There was a routine so residents were able to work out what would come next. Although it was flexible so individuals were able to do other things. On a negative note the TV in the main lounge was very intermittent, on the main channels, only worked with
films. I had a problem which I mentioned to the management which was instantly solved, and addressed and put in action for my husband, the resident. I would recommend this home for friends and family.

Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear you would recommend Colonia Court to friends and family. We hope to continue providing your loved one with the best possible care.

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Review from Eric M (Brother of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and well run. The staff are all very friendly and helpful, treat all residents with dignity and respect. My sister is well cared for and very happy there and has made it clear she would not wish to be anywhere else. She has made friends there and everyone appears to get along nicely
together.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your kind words. It is always nice to hear words like dignity and respect being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from L B (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the staff enough at Mumford House, they truly are outstanding with their care towards mum. I always feel like they care about all the residents in the home. They do lots of activities and are always happy and considerate towards mum. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your lovely review. It is always nice to hear words like happy and considerate being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from Stephanie Y (Stepdaughter of Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home, which we feel is person centered. The staff are professional, caring and respectful to the residents and one another.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.

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Review from Kelly H (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding support for my father, beautiful surroundings, excellent food, couldn't wish for a better place for him.
Very helpful, kind but professional staff.
Thank you for all you do.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your kind words. We hope Colonia Court care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your Father's stay as comfortable as possible.

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Review from Janine J (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Blomfield House for more than 5 years, all the staff and residents have now become her second family. It is a very happy place, and am so glad we chose here. There is always some form of entertainment going on, and trips out too.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. It is so wonderful to hear that your mum feels like a part of our Colonia Court family and that you can feel at ease with your mum in our care. We are pleased to hear that you are impressed with the variety of activities and trips out that are available to our residents and that your mum is happy and she is enjoying her stay with us at Colonia Court. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.

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Review from Janet G (Wife of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must thank the staff at Amber Lodge for the care and support they gave my husband for the six months he was in Amber Lodge. They looked after him so well with the dignity and respect he deserved. They also made sure I was ok to answer any queries or concerns I had. They are a truly dedicated team.
Thank you.

Reply from Rosie Smith, Customer Advisor at Colonia Court Care Home

Thank you for leaving such a lovely review for the staff at Colonia Court Care Home. It is always wonderful to hear such kind words about our staff. Thank you for writing to us and best wishes!

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Review from Joanne D (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Blomfield House approximately a month now and settled within a week. I can't thank the staff enough. From the super friendly helpful reception team, to the management team, who are always on hand if I have any questions, we could have asked for a better home from home for him and it
has given me such peace of mind to leave him with them.

Reply from Rosie Smith, Customer Advisor at Colonia Court Care Home

Thank you for taking the time to leave such a lovely review for Colonia Court Care Home. We are thrilled to hear dad has settled in so quickly. It makes us very happy to hear you have peace of mind and know dad will be taken care of when you leave him in the care of the home.

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Review from F N (Daughter of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, this is an amazing care home. Since our mum has been a resident, she's actually 'bloomed'. The care is very good. Sometimes they are short staffed, which makes it hard for the other carers. Mum is in Mumford House, the care is incredible, even when they have difficult residents. The staff
are good at outings, activities and making sure mum is washed and dressed. We would like to see more visits from therapy animals - like the other houses.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave us your review. It is so wonderful to hear that your Mum has really benefitted from her time with us at Colonia Court Care Home. It is always lovely to hear words like "Incredible" being used to describe our care and we are pleased to hear that you are impressed with the outings and activities provided at Colonia Court Care Home. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review from Steve T (Son of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When a family member (in our case Dad) goes into care, you want it to be in a safe, clean, caring, well-run environment. Colonia Court meets all of those and more. The staff, from management, office, nursing, and carers could not have made Dad and the family any more welcome than they have. They have
done all they can to support us and Dad at what has been a very difficult time. Having Dad in such a lovely environment puts our minds greatly at ease. We have access to the "Relative Gateway" (a web-based record of Dad's everyday care). All in all, there is nothing negative to say about Colonia Court. Dad is happy, the other residents seem content and we are at ease knowing Dad is here.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for your lovely review. We hope Colonia Court Care Home did everything possible to make the transition as easy as possible and we are glad to help you and your family through such a difficult time.. We are very happy to hear you can feel at ease with your dad in our care. It is always nice to hear words like "safe, clean, caring, well-run" being used to describe our care. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible, and we look forward to seeing you again soon

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Review from Dennis O (Father of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been a resident of Colonia Court since June 2023 and we can say in total honesty that she has received wonderful care from every single member of staff, who never lose their patience despite at times facing challenging situations. All the resident's dietary and medication needs are
fully catered for by trained staff. The food and drinks are of good quality and tailored to each resident's needs. Each resident has a private room with specialist beds to suit their particular needs. All rooms are in a suite with panic buttons fitted as standard. When you visit you have a choice of spending your time in the main lounge which has a nice conservatory attached or sitting in the private family room. The unit has a 'quiet room' where the staff can take any resident who gets upset. Once calmed down they are returned to the day room, or their room, depending on their wishes. Everyone from the unit manager down, does a wonderful job caring for our daughter.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your lovely comments. We are very happy to hear you can feel at such ease with your daughter in our care, knowing she is comforted and so well attended to for her every need. We will certainly pass your comments on to the manager and thank you for choosing Colonia Court for her stay.

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Review from C P (Relative of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

In recent months it has been difficult to have a conversation with relatives in the lounge area due to the increasing noise of residents who are clearly at different stages/possible stages of dementia. My relative does not like spending time in the lounge as it is sensory overload. It would be better
if there was a quiet area residents could go to other than their bedrooms or consider if this is the right home for certain residents.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your taking the time to leave your review. We will discuss your feedback with the home manager to help them continually improve their services. Please let us know if there is anything we can do to make your relatives stay as comfortable as possible.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Colonia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.748 for Colonia Court Care Home is calculated as follows: ( (247 Excellents x 5) + (43 Goods x 4) + (13 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 305 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.976 Points relating to the number of positive Reviews for Colonia Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6. 24 Positive Reviews ÷ 24.6 = 0.976

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

At Colonia Court, there’s a real focus on helping people to feel at home. Our friendly community is split into five houses, each offering different types of residential and nursing care to anyone over the age of 18.

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Awards / Recognitions (7)

Meet the Team (0)

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Frequently Asked Questions about Colonia Court Care Home

What types of Care is Colonia Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Colonia Court Care Home have?

There are 123 Single Rooms.

What are the Facilities & Services at Colonia Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Colonia Court Care Home to the centre of Colchester?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Colonia Court Care Home to verify any information. View our terms and conditions. Colonia Court Care Home has an Enhanced Service - more info.