Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN
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9.7 100 Reviews
  • Colonia Court Care Home, Colchester
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks to experience living here, an advanced booking if you/ your loved ones are planning a holiday or break, a month while recovering from an operation or a more long-term move. Whatever the reason, their doors are open.

Situated in a pleasant, leafy suburb, Colonia Court offers residents a modern and purpose-built home surrounded by beautiful landscaped gardens. Just a short bus ride away, the home is within easy access to Colchester. There are also shops nearby for residents to visit that are within walking distance.

It is important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnic groups. Soon after a resident arrives at Colonia Court, staff discuss their personal preferences and dietary needs with them.

There is a real sense of community at Colonia Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the home has a full social calendar.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Colonia Court Care Home.
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Care Provided by Colonia Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 123 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jiji George (General Manager)

Local Authority / Social Services

Admission Criteria

  • Many of our residents are aged 50+, but the age profile is younger on our specialist Huntington's unit. We are registered for under and over 65 years.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (123)

Visiting

  • We’re between the two roundabouts on St. Andrews Avenue, just outside of the city centre. If you’re travelling by train, the nearest stop is Hythe.

Parking

  • On-site parking available.

Colonia Court Care Home Reviews (100)

9.7

Colonia Court Care Home has a Review Score of 9.7 (9.700) out of 10, based on 28 reviews in the last 2 years.
Over all time Colonia Court Care Home has 100 reviews.

Overall Experience
  • 63
  • 32
  • 3
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Date Published
  • 100
  • 11
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  • 28
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Reviewer Connection to Colonia Court Care Home
  • 42
  • 13
  • 9
  • 8
  • 7
  • 4
  • 4
  • 3
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  • 1
  • 1
  • 1
  • 1
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Total of 100, showing 1-20
Review from John H (Father of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter was taken to Colonia Court from hospital and was treated with great respect and has settled in better than I thought. Wonderful staff. They told me everything that was happening to my daughter every step of the way and I was made to feel welcome.
Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your kind words. We are glad to help you and your family through such a difficult time and we hope Colonia Court care home did everything possible to make the transition as easy as possible. We are very happy to hear you can feel at ease with your daughter in our care. Thank you for choosing Colonia Court for thier stay.

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Review from R B (Friend of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not an easy form to complete.
I visit my friend twice weekly and find most staff very pleasant. I think they are getting to understand my friend now, being unable to move unassisted, she can get very frustrated and has been misunderstood in the past! However, 4 months later, all seems to be fine and
the staff dismiss that now and are really kind. I found the food/drink difficult as I have never seen the meal; she is on a S.A.L.T. diet.
Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like "Pleasant" and "Kind" being used to describe our Staff. Our resident's health and well being is an absolute priority. Please let us know if there is anything we can do to make Friends stay as comfortable as possible.

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Review from J F (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Colonia Court for an initial four-week stay, which has since been extended while her ongoing needs are assessed. From the start, the day staff have been wonderful - kind, caring, and respectful towards mum and also myself and my sister.
Even though she is only a temporary resident,
she has been encouraged to join in with activities including themed cultural days, playing bingo and board games and a Rock and roll themed party. She has also been taken to the café at Waitrose.
The attention and care she has received have made a noticeable difference to her health. Simple things like eating and drinking regularly and having her hair done have helped her feel brighter and become more engaged. She now spends her days interacting with other residents and participating in activities, which has improved her quality of life.
I am very happy with the care she is receiving and have peace of mind that she is in a safe and supportive environment.
Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your kind words. It is always nice to hear words like "Kind" and "Caring" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Colonia Court Care Home for your Mums stay.

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Review from Paul D (Brother of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited the care home on 20th August 2025 to take part in a small celebration for my sister's 90th birthday. Both my wife and I thought that the staff helped to make the occasion special. Guests attending the party were made to feel welcome and comfortable. Teas and coffees were made throughout the
event and help was on hand with passing round the sandwiches and cakes provided by my niece. Our experience on the day reflects the feeling we have had on a number of visits to Colonia Court that the staff provide an excellent level of care to my sister and to my brother-in-law who is also a resident, doing so with good humour, compassion and professionalism. Thank you.
Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Compassion" and "Professionalism" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Sister with the best possible care.

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Review from Rob M (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A big concern of ours when we made the hard decision that our dear mum needed proper permanent care. We could not have wished for a better place for her (Mumford House) the staff are great and so good with mum and she is well looked after. The food is also good and tasty and served at regular times.
Her room is comfortable and safe, and she is slowly settling in after a couple of months. It puts our minds at rest now knowing she is safe and well cared for every day.
Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "Great" being used to describe our Staff. We hope to continue providing your Mum with the best possible care.

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Review from Jo B (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After making the difficult decision, we hit the jackpot with Mumford House. Mum is so well cared for, all the carers are wonderful, it's so clean & they genuinely care. Thank you all so much.
Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.

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Review from M R (Daughter of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff are great. Stretched at times, but not to detriment of residents. The unit (Mumford) looks tired + they need more sensory stimulation + activities in the garden. Garden needs work - uneven + pagoda rotten.
Biggest issue: laundry, lost/ruined clothes. (20 odd socks at last check!) trousers
shrunk, jumpers, etc stretched/unironed.
Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your feedback. We are pleased to hear that you are impressed with the care provided by our staff. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review from J T (Sister of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I would like to express our gratitude for your excellent care and support in our sisters last days in Paxman House.Your amazing thoughtfulness was beyond anything we could have hoped for.
Every member of staff deserve a medal.
Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. We are very happy to hear you felt at ease with your Sister in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Kellie B (Niece of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Auntie was admitted to Colonia Court Paxman House 4 weeks ago with terminal Cancer. I can not put into words the excellent care she received. The love shown to her each time the staff walked into her room was amazing she loved them all. All the family also received the same love and support always
making sure everyone was eating and drinking and taking rest whenever they could and even a hug when they could see it was needed. We as a family will be forever be gratefull for how they made the last 4 weeks of her life so much better. How do you thank them for that.
Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your feedback. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Love" and "Support" being used to describe our Staff. It is lovely to hear that the home supported all the family with making sure they were eating and drinking and especially the emotional support with hugs. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from A S (Granddaughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love, love all staff members from cleaners to managers! Friendly, patient, approachable and always put above for all residents! Please, please continue to support your staff they all deserve recognition for all they do!
Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are so pleased to hear that you are impressed with the high standards of care and support provided by our staff at Colonia Court Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from David R (Husband of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care home is warm, welcoming, and well-maintained. Staff are friendly and helpful, though a notice board listing staff roles would improve communication. The home is consistently clean, with an outstanding laundry service. Meals are served warm with a good variety, catering well to different dietary
needs.
We appreciate that my wife is regularly offered a bath, which greatly improves her comfort. She can also enjoy hair, nail, and foot treatments for an extra fee, which helps her feel her best. Entertainment is varied and enjoyable.
One improvement would be better communication about medical visits, as it can be frustrating not knowing when the doctor or physiotherapist is due. Overall, we are very happy with the care provided, and it's reassuring to know my wife is in a safe and supportive environment.
Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback regarding the areas that could be improved with the home's manager to help them continually improve their service

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Review from J D (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Mumford House because he needs had changed and it was not safe for her to live at home. She was not happy in her own home either. The move has not been an easy one but the care Mum has received and the support we have been given as a family has been excellent.
Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time and we hope Colonia Court Care Home did everything possible to make the transition as easy as possible. We are very pleased to hear that your Mum has received such high standards of care and support during her stay at Colonia Court. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from D J (Wife of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely atmosphere, very friendly and welcoming. There was a routine so residents were able to work out what would come next. Although it was flexible so individuals were able to do other things. On a negative note the TV in the main lounge was very intermittent, on the main channels, only worked with
films. I had a problem which I mentioned to the management which was instantly solved, and addressed and put in action for my husband, the resident. I would recommend this home for friends and family.
Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear you would recommend Colonia Court to friends and family. We hope to continue providing your loved one with the best possible care.

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Review from Eric M (Brother of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and well run. The staff are all very friendly and helpful, treat all residents with dignity and respect. My sister is well cared for and very happy there and has made it clear she would not wish to be anywhere else. She has made friends there and everyone appears to get along nicely
together.
Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your kind words. It is always nice to hear words like dignity and respect being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from L B (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot praise the staff enough at Mumford House, they truly are outstanding with their care towards mum. I always feel like they care about all the residents in the home. They do lots of activities and are always happy and considerate towards mum. Thank you.
Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your lovely review. It is always nice to hear words like happy and considerate being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from Stephanie Y (Stepdaughter of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home, which we feel is person centered. The staff are professional, caring and respectful to the residents and one another.
Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.

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Review from Kelly H (Daughter of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding support for my father, beautiful surroundings, excellent food, couldn't wish for a better place for him.
Very helpful, kind but professional staff.
Thank you for all you do.
Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your kind words. We hope Colonia Court care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your Father's stay as comfortable as possible.

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Review from Janine J (Daughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Blomfield House for more than 5 years, all the staff and residents have now become her second family. It is a very happy place, and am so glad we chose here. There is always some form of entertainment going on, and trips out too.
Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. It is so wonderful to hear that your mum feels like a part of our Colonia Court family and that you can feel at ease with your mum in our care. We are pleased to hear that you are impressed with the variety of activities and trips out that are available to our residents and that your mum is happy and she is enjoying her stay with us at Colonia Court. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.

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Review from Janet G (Wife of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must thank the staff at Amber Lodge for the care and support they gave my husband for the six months he was in Amber Lodge. They looked after him so well with the dignity and respect he deserved. They also made sure I was ok to answer any queries or concerns I had. They are a truly dedicated team.
Thank you.
Reply from Rosie Smith, Customer Advisor at Colonia Court Care Home

Thank you for leaving such a lovely review for the staff at Colonia Court Care Home. It is always wonderful to hear such kind words about our staff. Thank you for writing to us and best wishes!

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Review from Joanne D (Daughter of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Blomfield House approximately a month now and settled within a week. I can't thank the staff enough. From the super friendly helpful reception team, to the management team, who are always on hand if I have any questions, we could have asked for a better home from home for him and it
has given me such peace of mind to leave him with them.
Reply from Rosie Smith, Customer Advisor at Colonia Court Care Home

Thank you for taking the time to leave such a lovely review for Colonia Court Care Home. We are thrilled to hear dad has settled in so quickly. It makes us very happy to hear you have peace of mind and know dad will be taken care of when you leave him in the care of the home.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Colonia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.700 for Colonia Court Care Home is calculated as follows: ( (250 Excellents x 5) + (60 Goods x 4) + (15 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 327 Ratings = 4.7
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Colonia Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 Sep 2025

At Colonia Court, there’s a real focus on helping people to feel at home. Our friendly community is split into five houses, each offering different types of residential and nursing care to anyone over the age of 18.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Colonia Court Care Home

What types of Care is Colonia Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Colonia Court Care Home have?

There are 123 Single Rooms.

What are the Facilities & Services at Colonia Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Colonia Court Care Home to the centre of Colchester?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Colonia Court Care Home to verify any information. View our terms and conditions. Colonia Court Care Home has an Enhanced Service - more info.