Colonia Court Care Home

My mum is in Amber Lodge and every single member of staff that works there is incredibly kind and caring. My mum really enjoys being there and there is so much going on for her to take part in, it melts my heart that she gets to do so much despite having Huntington’s disease. There are no barriers at Amber Lodge, they do everything they can to ensure the residents are happy and fulfilled. I tell everyone I know just how incredible Amber Lodge is.

The personal care here is excellent and the food had improved. Some of the facilities need improving, e.g. the sluice in the high end of Blomfield House needs replacing, as do the rechargeable batteries in the standing hoist. Apart from that, I am very happy here.

An extremely warm welcome from very knowledgeable staff, made me feel like I could ask for anything. Was very impressed by the whole building obviously purpose-built for care and becoming home to the clients. Care staff and office staff are so friendly, helpful and professional, have to be experienced to be believed.

My father-in-law has improved significantly in both mood and health since moving to Blomfield House. The staff are attentive and caring and it's lovely to see all the residents well cared for and happy. The admin staff are amazing and extremely knowledgeable and helpful - with a great sense of humour.

Suggestion - how about a small on-site convenience shop where residents (or their visitors) could purchase small items (newspapers, confectionery, stationery, batteries, etc.)?

My husband's needs couldn't be met by the care home so he is to be removed and re-homed after further assessment. This has been a very anxious time for me and I must say, the manager at Colonia Court Care Home has been straightforward, honest and professional at all times, giving me the support I needed and contacting appropriate agencies. My feeling is that the staff carry out their care duties well but I would have liked his personal needs - shaving and dressing - to have been given more care.

Have been very impressed with the standard of care for my mother during this time. The only criticism I have is that my mother has Macular Degeneration so she needs an eye examination for new glasses. Also a dental appointment.

We've been really impressed with the care my mum has received since being here. Prior to this, she was constantly in and out of the hospital. Her health and well-being have improved. Lovely caring staff and nothing is too much trouble.

So pleased with the care and concern my mother-in-law has received. She's improved so much since being here. The staff are so lovely and very caring, she's made some lovely friends.

Everything is excellent as the form has said.

My sister is/was staying here for a period of respite. I honestly can't find a single fault with how she has been treated and looked after. The staff always seem happy to see me and the other residents all seem to be happy. I hope if I need to be looked after I end up in a place like this.

Although one would not necessarily choose to end one's life in care, the kindness and care offered by all the staff was exceptional. My husband was treated with warmth and dignity and everything possible was done to make him feel comfortable. He was encouraged to join in the wide range of activities provided but he was never under any obligation to do so. The facilities for all residents were excellent and the setting, with the small gardens and range of houses, offered a sanctuary for everyone. When visiting I was always made to feel welcome and I was kept fully informed with regard to his care and needs. I would recommend Colonia Court Care Home without hesitation.

My mum has been a resident at Colonia Court Care Home since May 2022. The staff are fantastic and are kind and considerate of Mum's needs. My mum seems content and happy when we visit. Her room is light and airy and has just been refurbished along with the communal area which is bright and clean and always warm which is very comfortable for Mum who dislikes the cold. We are always encouraged to visit Mum and made welcome. Mum is encouraged to join in activities and the carers are very patient and kind. I am confident that Mum's needs are being met which is very reassuring and I would like to thank the staff for looking after the residents with such dedication.

Very happy with Colonia Court Care Home over the four years my mother has been a resident there.

Thank you to all of the staff for everything you do.

My mum has been a resident at Blomfield House since April 2007. If there have been issues at any point they have usually been addressed and sorted out once I have spoken with staff/management. However, my mum has been rather poorly recently and the home has done really well but the difficulty has been with the GP surgery! It has been extremely challenging and I have not found the GP surgery very supportive either to my mum or Colonia Court Care Home. I strongly feel that this is something that should be looked at in order for the home to look after their residents.

The staff are very caring and helpful, Mum really enjoys staying here, she loves all the staff. She says she is really comfortable there. She really enjoys the food, she loves tea and cake, it will be great when we can sit and have a cup of tea together, Mum often asks when we can have a drink together.

My mother recently passed away having spent a little over two years in a Mumford dementia bungalow. During that time, my mother was treated with care and dignity, right up to the end. I live abroad; however, whenever I contacted Colonia Court in order to arrange a visit or speak to my mother, the care home would bend over backwards to assist. Colonia Court was the family's first choice of care home for my mother, who was unable to choose herself due to having dementia, and we have no regrets!

There is a full laundry service with a seven-day cycle.

Staff very kind and helpful. Meals varied and adequate. I've settled down nicely and am with my brother which I wanted, so I couldn't complain about anything.