Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN
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9.7 96 Reviews
  • Colonia Court Care Home, Colchester
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks to experience living here, an advanced booking if you/ your loved ones are planning a holiday or break, a month while recovering from an operation or a more long-term move. Whatever the reason, their doors are open.

Situated in a pleasant, leafy suburb, Colonia Court offers residents a modern and purpose-built home surrounded by beautiful landscaped gardens. Just a short bus ride away, the home is within easy access to Colchester. There are also shops nearby for residents to visit that are within walking distance.

It is important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnic groups. Soon after a resident arrives at Colonia Court, staff discuss their personal preferences and dietary needs with them.

There is a real sense of community at Colonia Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the home has a full social calendar.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Colonia Court Care Home.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 123 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jiji George (General Manager)

Local Authority / Social Services

Admission Criteria

  • Many of our residents are aged 50+, but the age profile is younger on our specialist Huntington's unit. We are registered for under and over 65 years.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (123)

Visiting

  • We’re between the two roundabouts on St. Andrews Avenue, just outside of the city centre. If you’re travelling by train, the nearest stop is Hythe.

Parking

  • On-site parking available.

Colonia Court Care Home Reviews (96)

Total of 96, showing 41-60
9.7

Colonia Court Care Home has a Review Score of 9.7 (9.724) out of 10, based on 26 reviews in the last 2 years. Over all time Colonia Court Care Home has 96 reviews.

Overall Experience

  • 60
  • 31
  • 3
  • 1
  • 1

Date Published

96
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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Colonia Court Care Home since May 2022. The staff are fantastic and are kind and considerate of Mum's needs. My mum seems content and happy when we visit. Her room is light and airy and has just been refurbished along with the communal area which is bright and clean and
always warm which is very comfortable for Mum who dislikes the cold. We are always encouraged to visit Mum and made welcome. Mum is encouraged to join in activities and the carers are very patient and kind. I am confident that Mum's needs are being met which is very reassuring and I would like to thank the staff for looking after the residents with such dedication.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and it is always nice to hear words like "kind" and "considerate" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with Colonia Court Care Home over the four years my mother has been a resident there.

Reply from Rebecca Kellegher, Customer Service Adviser at Colonia Court Care Home

Thank you for your review. We are glad to hear you are very happy with the care provided for your mother. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been resident in Amber Lodge, Colonia Court Care Home for three years. At all times he has been treated with respect and kindness by the wonderful, caring staff.
Visits are now able to be made at short notice and my husband is always clean and comfortable.
Amber Lodge specialises
in the care of those with Huntington's, a cruel disease which requires close supervision of all residents to ensure their complex medical needs are met. The staff are trained to anticipate possible difficulties and are always alert, quickly acting should emergencies occur.
Family members are always made welcome and are part of the community of Amber Lodge.
Thank you to all of the staff for everything you do.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your review. We are happy to hear you feel like a part of our Colonia Court family. It is so nice to hear the way you describe our staff and care provided. Thank you again for your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Blomfield House since April 2007. If there have been issues at any point they have usually been addressed and sorted out once I have spoken with staff/management. However, my mum has been rather poorly recently and the home has done really well but the difficulty has been
with the GP surgery! It has been extremely challenging and I have not found the GP surgery very supportive either to my mum or Colonia Court Care Home. I strongly feel that this is something that should be looked at in order for the home to look after their residents.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to leave us your feedback. We are aware of the issues you have experienced with the GP and our Management team is looking into this for you.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and helpful, Mum really enjoys staying here, she loves all the staff. She says she is really comfortable there. She really enjoys the food, she loves tea and cake, it will be great when we can sit and have a cup of tea together, Mum often asks when we can have a drink together.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your kind words. It is really good to hear how happy your mum is in our care. We look forward to being able to welcome you in for that cup of tea and chat soon. Thank you again for your review.

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Overall Experience  Overall Experience 5.0 out of 5

My mother recently passed away having spent a little over two years in a Mumford dementia bungalow. During that time, my mother was treated with care and dignity, right up to the end. I live abroad; however, whenever I contacted Colonia Court in order to arrange a visit or speak to my mother, the care
home would bend over backwards to assist. Colonia Court was the family's first choice of care home for my mother, who was unable to choose herself due to having dementia, and we have no regrets!

Reply from Amanda Barnes, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. We are sorry for your loss, please accept our condolences. It is lovely to hear that you feel your mother was treated with care and dignity, and that you felt our home always assisted when you called. Hopefully, you will go away from this feeling like your Mother received the best possible care.

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Overall Experience  Overall Experience 5.0 out of 5

Colonia Court comprises a series of individual, long, modern, bungalow type, brick buildings in a green, traffic-free environment, with mature trees.
Blomfield House has well-kept lawns, garden areas, shrubs and trees. Accommodation comprises clean, well decorated, furnished rooms (although, some would
wish for more wardrobe space) private toilet room, washing area with basin, together with constant hot and cold water, mirror, tv point, double glazed window and central heating radiator.
Blomfield House has a comfortable, homely feel, with constant care provided by friendly, well-trained teams of dedicated carers. Various activities are provided by an energetic, imaginative activities coordinator.
Food is excellent with ample, well cooked, varied meals and alternative dishes available to individual choice.
The dining room comprises 4 seat tables, which provide flexible arrangements and long tables for main mealtimes and group activities, smaller arrangements for alternative uses.
The lounge has comfortable, although well-worn armchairs, a large terrestrial/digital tv with an online music system.
There is a full laundry service with a seven-day cycle.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your lovely review of our services at Colonia Court. I will certainly pass your comments regarding the worn chairs on to the manager. We are glad to hear that you enjoy the menu prepared by our chefs and the activities available. Thank you again for your kind words.

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Overall Experience  Overall Experience 3.0 out of 5

Staff very kind and helpful. Meals varied and adequate. I've settled down nicely and am with my brother which I wanted, so I couldn't complain about anything.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to leave us a review. We are glad to hear that you have already settled and are happy in our care. Thank you again.

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Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the staff in Mumford House. Good management. Very satisfied with the care provided to my wife.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to write your review. We are happy to hear you are very satisfied with everything at Colonia Court. Thank you again.

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Overall Experience  Overall Experience 5.0 out of 5

I was admitted to Colonia Court Care Home in 2019. At that time I was somewhat apprehensive and nervous about what lay ahead for me. I was entering an environment which was very unfamiliar to me and I well remember the feeling of anxiety from within me as the ambulance arrived at Colonia Court.
My
fears were soon dispelled though as, from my first day there to my last, every single member of the team made both myself and my family so welcome and I found it very easy to settle in to my new surroundings.
In Blomfield House, the unit manager and his magnificent team, without exception, treated me and my family with the highest levels of care, dignity and kindness at all times and for which I will never be able to repay them enough for everything they did for me.
A "clap for carers" seems such a small expression of my gratitude but, from me, they all deserve a "standing ovation".
Thank you Colonia Court.

Reply from Amanda Barnes, Customer Service Adviser at Colonia Court Care Home

Thank you for your lovely review, it is nice to hear that your apprehension and anxiety was lifted once you came into our home and you had a happy and comfortable stay. Thank you for choosing Colonia Court for your stay.

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Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Paxman house just over five years ago. All the staff have been very kind, considerate, caring, giving a high level of dignity. During her stay she was happy, enjoying and joining in with the entertainment provided. I would really praise all staff, nothing was too much trouble and their
caring attitude was fantastic. Towards the end, Mum, me and my brother were given the utmost attention to which we are extremely grateful. Thank you so much for caring for my mum in the last years of her life.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to leave your lovely review. We are sorry for your loss but are glad that we were able to be there to support you all through this difficult time.

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Overall Experience  Overall Experience 5.0 out of 5

Reception area was friendly and professional.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to leave us your review. We are glad to hear that you felt welcome when visiting us.

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Overall Experience  Overall Experience 5.0 out of 5

My step mum and Dad have been in respite for a few weeks, we are so happy as a family to know how well looked after they both are. My Dad can be challenging at times but their care and patience is second to none thank you everyone on Mumford.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your kind words. We are happy to hear that you feel they are both being well looked after by everyone at Colonia Court.

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Overall Experience  Overall Experience 5.0 out of 5

I would just like to say how welcoming Mumford House has been to my Dad who has just been given permanent residency following an initial 8-week stay after a period of ill health which has made living alone impossible. The staff have shown great care and respect and have been very supportive to our family
during a stressful and unsettling time. Dad always looks clean, well dressed and is enjoying the lovely meals. We especially enjoy seeing photos taken by the staff of him taking part in the numerous activities which will enable him to thrive and provide vital mental stimulation for him. We look forward to being more actively involved as restrictions are eased.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your kind words. We are glad to be have been able to help you and your family through such a difficult time. We also look forward to restrictions easing and being able to allow our families to come in more often.

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Overall Experience  Overall Experience 5.0 out of 5

I required some post-operative care following major surgery for cancer. My sister located Colonia Court for a three-week stay. The home was very good explaining the terms of referral and Covid requirements. They liaised very efficiently with the hospital to arrange my admission. The staff without exception
were very kind, diligent nursing care. A very comfortable and positive experience that helped my recovery.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

We appreciate you taking the time to leave us your review. It is lovely to hear our staff described as kind and diligent. Thank you for choosing us for your post operative care.

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Overall Experience  Overall Experience 2.0 out of 5

Our family’s experience here was very negative. We had to make formal complaints to both CQC and the ombudsman. Please check on your family member regularly if you choose to leave them here. We would not recommend this home to anyone looking for somewhere for their loved ones to stay.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Colonia Court Care Home

Our resident’s health and wellbeing are an absolute priority to us. Regrettably, there was an isolated incident last year that involved a member of your family that did cause distress and for that, we are sincerely sorry. Please know that have fully investigated the matter and dealt with those involved at the time so we will avoid any repeat occurrence and thankfully nothing such has happened again. We have always had a genuine regard for all of our residents and will continue to do going forward. However, we do appreciate and understand your concerns and if you do wish to discuss the matter any further please do not hesitate to contact Colonia Court to speak with the Manager.

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Overall Experience  Overall Experience 4.0 out of 5

My son has a smoking fixation. I was worried that this might be very stressful. I contacted a nurse, someone who over the years, with a doctor has been very helpful when looking after my son at home. She assured me that Bupa's staff were all trained to high standards and carer to a patient ratio. This
has put my mind at ease.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you, we are grateful that you trust us with your son's care.

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Overall Experience  Overall Experience 5.0 out of 5

What can I say, the home is so welcoming and the staff are lovely and my husband is so well looked after and content. We have been married 60 years and never been apart, so to see him like he is makes me feel better. Thank you Colonia Court keep up the good work, and also all the staff in all departments.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Although the home isn't a 'glamorous' home, the staff and facilities are amazing. I cannot thank the staff enough for the care and love they give to my mother.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you. We really appreciate your kind comments.

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Overall Experience  Overall Experience 5.0 out of 5

I find the home excellent. The staff are very good but so busy all the time but will help if asked. All very good. If not I would not let my wife be with you. The only worry is at night on their own as I love my wife very much.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Its always hard to trust your loved ones care with someone else, so we really appreciate the kind comments.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Colonia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.748 for Colonia Court Care Home is calculated as follows: ( (247 Excellents x 5) + (43 Goods x 4) + (13 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 305 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.976 Points relating to the number of positive Reviews for Colonia Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6. 24 Positive Reviews ÷ 24.6 = 0.976

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

At Colonia Court, there’s a real focus on helping people to feel at home. Our friendly community is split into five houses, each offering different types of residential and nursing care to anyone over the age of 18.

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Awards / Recognitions (7)

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