Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN
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9.7 96 Reviews
  • Colonia Court Care Home, Colchester
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks to experience living here, an advanced booking if you/ your loved ones are planning a holiday or break, a month while recovering from an operation or a more long-term move. Whatever the reason, their doors are open.

Situated in a pleasant, leafy suburb, Colonia Court offers residents a modern and purpose-built home surrounded by beautiful landscaped gardens. Just a short bus ride away, the home is within easy access to Colchester. There are also shops nearby for residents to visit that are within walking distance.

It is important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnic groups. Soon after a resident arrives at Colonia Court, staff discuss their personal preferences and dietary needs with them.

There is a real sense of community at Colonia Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the home has a full social calendar.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Colonia Court Care Home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 123 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jiji George (General Manager)

Local Authority / Social Services

Admission Criteria

  • Many of our residents are aged 50+, but the age profile is younger on our specialist Huntington's unit. We are registered for under and over 65 years.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (123)

Visiting

  • We’re between the two roundabouts on St. Andrews Avenue, just outside of the city centre. If you’re travelling by train, the nearest stop is Hythe.

Parking

  • On-site parking available.

Colonia Court Care Home Reviews (96)

Total of 96, showing 21-40
9.7

Colonia Court Care Home has a Review Score of 9.7 (9.724) out of 10, based on 26 reviews in the last 2 years. Over all time Colonia Court Care Home has 96 reviews.

Overall Experience

  • 60
  • 31
  • 3
  • 1
  • 1

Date Published

96
8
18
25
71

Review from L E (Brother of Resident) published on 5 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has spent time here for respite care so I knew it was a good place to be. My sister has had her life really tidied up and improved after having spent a difficult time at home trying to be independent.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your review. We hope Colonia Court Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Review from Suzanne M (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Just a business! My mum passed 6 weeks ago! I thought my Mum was liked and well respected by all the staff in Mumford House where she lived the last 8 months of her life. So I am shocked and so sad to learn that no condolences have been received by myself or my family and only invoices were to follow
my Mum's passing.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave us your comments. We are saddened to hear about your loss. We will discuss your feedback with the home’s manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.

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Review from A P (Daughter of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Amber Lodge a few years ago after a battle to find a home which truly understands the complex need for people with Huntington’s Disease. Since being at the home, she has been given a second chance at life. All of the staff go above and beyond to ensure she is loved and cared for, as
well as being able to manage this complex and debilitating disease. They do exactly the same for every other resident in the lodge and provide them all with experiences that they would not have had otherwise. From us, and all of the families at Amber Lodge, thank you for everything that you do.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope you all feel like a part of our Colonia Court family. We hope to continue providing your mother with the best possible care and we are looking forward to seeing you again soon.

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Review from Ayshea H (Sister of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've not got a bad word to say about Amber Lodge. We discovered the place by arriving for rest and respite through the NHS and they made my brother feel so welcome. He now resides there permanently. The change I have seen in my brother is remarkable. The staff are so understanding of the disease too.
I've never seen so many patients with this horrendous illness so happy. That is down to the dedication of the staff.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your brother in our care and we are glad to help you and your family through such a difficult time. We are so pleased to hear that you can see positive changes in your brother's well-being and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from N G (Niece of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were all made welcome when we came to visit our auntie. We had come from Wales and the staff were amazing and made all seven of us feel welcome. Thank you and keep up the good work, hope to see you all again soon.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

Thank you for your feedback. We are happy to hear all of you were made to feel like a part of our Colonia Court family. We are looking forward to seeing you again.

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Review from Alison N (Daughter-in-law of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother-in-law recently who has been a resident at this care home for almost three years. She is always appropriately dressed and is well cared for. She has become more frail during her time at the home and is now completely dependent on the staff. The staff always treat her with dignity
and respect and are very caring and friendly. The home has recently been refurbished and is bright and clean.
The staff have excellent communication skills and always advise me either by telephone or email of any changes to my mother-in-law’s condition or of any procedures they wish to carry out that need my permission.
Whilst I was there recently my mother-in-law was very sleepy. The staff were concerned that she wasn’t eating or drinking very much. A member of staff gently woke her and fed her with cake and ensured that she had a drink.
I am very pleased that my mother-in-law is at Colonia Court and I am so pleased with the care that she is receiving.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is so well cared for and looked after in our home. Thank you for choosing Colonia Court and if there is anything else we can do to make your Mother-in-Law's stay as comfortable as possible please let us know.

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Review from Alan M (Husband of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming to visitors. Staff talk to you. Residents involved in what is going on and, if capable, taken out and about. Residents and family carers meet with staff to discuss future entertainment or improvements. Visiting without prior arrangement.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care, especially as they are included and valued in their opinions in what they would like to do at the home. We hope to continue providing your loved one with the best possible care and thank you for choosing Colonia Court for your stay.

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Review from Rianne N (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently a resident here, the carers are lovely and always know how to make her smile. One staff member in particular provides different activities to keep them busy, the carers know everyone and remember who's visiting who.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We look forward to seeing you again soon and thank you for choosing Colonia Court for her stay.

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Review from Sophie W (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Amber Lodge and every single member of staff that works there is incredibly kind and caring. My mum really enjoys being there and there is so much going on for her to take part in, it melts my heart that she gets to do so much despite having Huntington’s disease. There are no barriers at
Amber Lodge, they do everything they can to ensure the residents are happy and fulfilled. I tell everyone I know just how incredible Amber Lodge is.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mum in our care and it is always nice to hear words like "incredibly kind" and "caring" being used to describe our care. We hope your mum feels like part of Colonia Court family. We hope to continue providing your mum with the best possible care.

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Review from K R (Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The personal care here is excellent and the food had improved. Some of the facilities need improving, e.g. the sluice in the high end of Blomfield House needs replacing, as do the rechargeable batteries in the standing hoist. Apart from that, I am very happy here.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for your lovely review. It is always nice to hear from residents feeling like they are cared for and looked after. We will discuss your feedback with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from Lesley B (Wife of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An extremely warm welcome from very knowledgeable staff, made me feel like I could ask for anything. Was very impressed by the whole building obviously purpose-built for care and becoming home to the clients. Care staff and office staff are so friendly, helpful and professional, have to be experienced
to be believed.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. It is always nice to hear words like “friendly”, "helpful" and “professional” being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from C W (Daughter-in-law of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has improved significantly in both mood and health since moving to Blomfield House. The staff are attentive and caring and it's lovely to see all the residents well cared for and happy. The admin staff are amazing and extremely knowledgeable and helpful - with a great sense of humour.

Reply from Rebecca Kellegher, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are pleased to hear your father-in-law's health has improved and you are happy with the care our staff is providing in Blomfield House. If there is anything we can do to make your loved ones stay as comfortable as possible, please do let us know.

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Review from David R (Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a hip replacement (due to a fall) I was unable to look after myself at home after leaving hospital and booked a six-week convalescent stay at Colonia Court Care Home (from late January to early March). I have now completed that period and returned home.
Thanks to the superb attention of the
staff, I was able to walk out of the building at the conclusion of my stay with practically all of my mobility restored.
Suggestion - how about a small on-site convenience shop where residents (or their visitors) could purchase small items (newspapers, confectionery, stationery, batteries, etc.)?

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your lovely review. We hope Colonia Court Care Home did everything possible to make the transition as easy as possible. We will discuss your feedback with the home’s manager to help them continually improve their service. Thank you for choosing Colonia Court Care Home for your stay.

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Review from W F (Wife of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband's needs couldn't be met by the care home so he is to be removed and re-homed after further assessment. This has been a very anxious time for me and I must say, the manager at Colonia Court Care Home has been straightforward, honest and professional at all times, giving me the support I needed
and contacting appropriate agencies. My feeling is that the staff carry out their care duties well but I would have liked his personal needs - shaving and dressing - to have been given more care.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your review. We will certainly pass your comments on to the manager and glad that the manager was able to be straightforward, honest and professional as our resident’s health and well-being are an absolute priority.

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Review from Paul M (Son of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been very impressed with the standard of care for my mother during this time. The only criticism I have is that my mother has Macular Degeneration so she needs an eye examination for new glasses. Also a dental appointment.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

Thank you for leaving your review. We hope to continue providing your mother with an excellent standard of care, please let us know if there is anything else we can do to make her stay with us as comfortable as possible.

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Review from Wayne C (Son of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been really impressed with the care my mum has received since being here. Prior to this, she was constantly in and out of the hospital. Her health and well-being have improved. Lovely caring staff and nothing is too much trouble.

Reply from Rebecca Kellegher, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. We are pleased to hear you have been really impressed with the care your mum has received. If there is anything more we could do to help make her stay as comfortable as possible, please don't hesitate to let us know.

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Review from Paula C (Daughter-in-law of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with the care and concern my mother-in-law has received. She's improved so much since being here. The staff are so lovely and very caring, she's made some lovely friends.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your nice review. We are glad to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care.

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Review from S P (Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent as the form has said.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your kind review, we really appreciate your feedback.

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Review from Darren P (Brother of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is/was staying here for a period of respite. I honestly can't find a single fault with how she has been treated and looked after. The staff always seem happy to see me and the other residents all seem to be happy. I hope if I need to be looked after I end up in a place like this.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

We appreciate you taking the time to leave us your review. We are so glad to hear that you found your sister's care to be faultless and that our staff were welcoming when you visited. Thank you for choosing Colonia Court.

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Review from Stella S (Wife of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although one would not necessarily choose to end one's life in care, the kindness and care offered by all the staff was exceptional. My husband was treated with warmth and dignity and everything possible was done to make him feel comfortable. He was encouraged to join in the wide range of activities
provided but he was never under any obligation to do so. The facilities for all residents were excellent and the setting, with the small gardens and range of houses, offered a sanctuary for everyone. When visiting I was always made to feel welcome and I was kept fully informed with regard to his care and needs. I would recommend Colonia Court Care Home without hesitation.

Reply from Rebecca Kellegher, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave us your lovely comments in what must be a difficult time for you. We are so pleased Colonia Court were able to do everything possible in making your husband comfortable. We hope you will go away from this feeling like your loved one received the best possible care, thank you for choosing Colonia Court.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Colonia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.748 for Colonia Court Care Home is calculated as follows: ( (247 Excellents x 5) + (43 Goods x 4) + (13 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 305 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.976 Points relating to the number of positive Reviews for Colonia Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6. 24 Positive Reviews ÷ 24.6 = 0.976

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

At Colonia Court, there’s a real focus on helping people to feel at home. Our friendly community is split into five houses, each offering different types of residential and nursing care to anyone over the age of 18.

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Awards / Recognitions (7)

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