Colonia Court Care Home

Mum moved to Mumford House because he needs had changed and it was not safe for her to live at home. She was not happy in her own home either. The move has not been an easy one but the care Mum has received and the support we have been given as a family has been excellent.

A lovely atmosphere, very friendly and welcoming. There was a routine so residents were able to work out what would come next. Although it was flexible so individuals were able to do other things. On a negative note the TV in the main lounge was very intermittent, on the main channels, only worked with films. I had a problem which I mentioned to the management which was instantly solved, and addressed and put in action for my husband, the resident. I would recommend this home for friends and family.

The home is clean and well run. The staff are all very friendly and helpful, treat all residents with dignity and respect. My sister is well cared for and very happy there and has made it clear she would not wish to be anywhere else. She has made friends there and everyone appears to get along nicely together.

Cannot praise the staff enough at Mumford House, they truly are outstanding with their care towards mum. I always feel like they care about all the residents in the home. They do lots of activities and are always happy and considerate towards mum. Thank you.

An excellent care home, which we feel is person centered. The staff are professional, caring and respectful to the residents and one another.

Thank you for all you do.

Mum has been in Blomfield House for more than 5 years, all the staff and residents have now become her second family. It is a very happy place, and am so glad we chose here. There is always some form of entertainment going on, and trips out too.

I must thank the staff at Amber Lodge for the care and support they gave my husband for the six months he was in Amber Lodge. They looked after him so well with the dignity and respect he deserved. They also made sure I was ok to answer any queries or concerns I had. They are a truly dedicated team. Thank you.

Dad has been in Blomfield House approximately a month now and settled within a week. I can't thank the staff enough. From the super friendly helpful reception team, to the management team, who are always on hand if I have any questions, we could have asked for a better home from home for him and it has given me such peace of mind to leave him with them.

On the whole, this is an amazing care home. Since our mum has been a resident, she's actually 'bloomed'. The care is very good. Sometimes they are short staffed, which makes it hard for the other carers. Mum is in Mumford House, the care is incredible, even when they have difficult residents. The staff are good at outings, activities and making sure mum is washed and dressed. We would like to see more visits from therapy animals - like the other houses.

When a family member (in our case Dad) goes into care, you want it to be in a safe, clean, caring, well-run environment. Colonia Court meets all of those and more. The staff, from management, office, nursing, and carers could not have made Dad and the family any more welcome than they have. They have done all they can to support us and Dad at what has been a very difficult time. Having Dad in such a lovely environment puts our minds greatly at ease. We have access to the "Relative Gateway" (a web-based record of Dad's everyday care). All in all, there is nothing negative to say about Colonia Court. Dad is happy, the other residents seem content and we are at ease knowing Dad is here.

In recent months it has been difficult to have a conversation with relatives in the lounge area due to the increasing noise of residents who are clearly at different stages/possible stages of dementia. My relative does not like spending time in the lounge as it is sensory overload. It would be better if there was a quiet area residents could go to other than their bedrooms or consider if this is the right home for certain residents.

My wife has spent time here for respite care so I knew it was a good place to be. My sister has had her life really tidied up and improved after having spent a difficult time at home trying to be independent.

Just a business! My mum passed 6 weeks ago! I thought my Mum was liked and well respected by all the staff in Mumford House where she lived the last 8 months of her life. So I am shocked and so sad to learn that no condolences have been received by myself or my family and only invoices were to follow my Mum's passing.

My mum moved into Amber Lodge a few years ago after a battle to find a home which truly understands the complex need for people with Huntington’s Disease. Since being at the home, she has been given a second chance at life. All of the staff go above and beyond to ensure she is loved and cared for, as well as being able to manage this complex and debilitating disease. They do exactly the same for every other resident in the lodge and provide them all with experiences that they would not have had otherwise. From us, and all of the families at Amber Lodge, thank you for everything that you do.

I've not got a bad word to say about Amber Lodge. We discovered the place by arriving for rest and respite through the NHS and they made my brother feel so welcome. He now resides there permanently. The change I have seen in my brother is remarkable. The staff are so understanding of the disease too. I've never seen so many patients with this horrendous illness so happy. That is down to the dedication of the staff.

We were all made welcome when we came to visit our auntie. We had come from Wales and the staff were amazing and made all seven of us feel welcome. Thank you and keep up the good work, hope to see you all again soon.

I am very pleased that my mother-in-law is at Colonia Court and I am so pleased with the care that she is receiving.

Welcoming to visitors. Staff talk to you. Residents involved in what is going on and, if capable, taken out and about. Residents and family carers meet with staff to discuss future entertainment or improvements. Visiting without prior arrangement.

My mum is currently a resident here, the carers are lovely and always know how to make her smile. One staff member in particular provides different activities to keep them busy, the carers know everyone and remember who's visiting who.