Church Farm Care Home

Church Farm Lane, East Wittering, Chichester PO20 8PT

Church Farm Care Home, Chichester, West Sussex
Church Farm Care Home, Chichester, West Sussex
Church Farm Care Home, Chichester, West Sussex

Church Farm offers a number of residential care support packages as well as day care facilities. The expertise of carers extends to looking after adults with Parkinson’s disease, with all residents having their own key carer to safeguard their well-being and assess developing needs, which includes respite, convalescence and palliative needs.

The home which is a converted farm house has its own sensory gardens, wooden gazebo and patio area. Comfortably furnished with homely qualities and pleasing aesthetics, this is a home for both relaxing and socialising.

Food menus are regularly assessed to make sure they suit preference and diet, prepared using fresh local produce, and even mark special occasions like birthdays.

Special events are organised every month, such as summer fetes and garden parties, and even trips to the seaside.

Group: Bupa Care Homes

Person in charge: Doreen Saunders (Home Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Parkinson's Disease

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Church Farm Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Church Farm Care Home has a Review Score of 9.7 (9.654)

The Review Score of 9.7 (maximum of 10) for Church Farm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Church Farm Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.737 for Church Farm Care Home is calculated as follows: ( (238 Excellents x 5) + (59 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 308 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.917 Points relating to the number of positive Reviews for Church Farm Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 11 Reviews ÷ 12 Target = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    21
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Church Farm Care Home?

  • Extremely LIKELY
    25
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Church Farm Care Home

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    6
  • Resident / Service User
    4
  • Sister of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • more

As soon as my mum arrived at Church Farm (23/12/13), the staff demonstrated a very welcoming and caring approach. This was consistent until mum passed away on 31/5/17 - I had tremendous peace of mind and trust in the care given.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer services administator at Church Farm Care Home responded to this review on 22 Jun 2017:

So sorry to hear of your loss. Please accept our condolences. Thank you for your review. So glad that while your Mum was with us you had peace of mind and trust in the care that she was receiving.

Very kind staff. Good attention and pleasant stay.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Jayne Duck, Customer Services Administrator at Church Farm Care Home responded to this review on 11 May 2017:

Thank you for your review. So glad you enjoyed your stay with us. The Bupa Customer Care Team.

Carers are attentive and helpful. Kitchen staff are very helpful and always willing to accommodate any wishes for meals and drinks. Other staff such as hairdresser, chiropodist are very professional.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Emily Wilson, Customer Service Administrator at Church Farm Care Home responded to this review on 04 Apr 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

The ambience of the care home is pleasant and relaxingly calm. I have not yet ventured out into the gardens but, from what I have seen from the windows, they look as though they will be very attractive when summer arrives.
This is my first long-term stay in a care home and would find it difficult to assess any competitive home. I could not imagine how Chapel Farm could be improved, given that, it must be operating discretely under financial restraint.
Staffing levels might cause some problems but there is no sign of these from this resident's view point. Likewise, catering and menu planning are not apparent. The problem area is time taken in serving meals. This could be eased by reducing the multiple choices on offer, or in serving those having personal choices after those who are accepting the preselected main items.
I suggest that more showering facilities be installed. There does, at present, seem to be insufficient for the demand.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

Emily Wilson, Customer Service Administrator at Church Farm Care Home responded to this review on 04 Apr 2017:

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

Church Farm is a very good care home my mother has been there three years and they look after her very well. The food they provide is excellent. Mum is very happy there. When I go to see mum they always bring us a cup of tea or coffee can not fault Church Farm Care Home.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jamie, National Development Manager at Church Farm Care Home responded to this review on 24 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

I have found Church Farm Care Home to be a very supportive care home, not only to my mother but to all of my family, having been through a very emotional time we all really needed the support. The staff are all very professional but so willing to talk whenever I visit which is most days. The home is so clean and there seems to be a great rapport between staff and residents, I cannot thank everyone there enough for looking after my mother and doing it all in such a warm and respectful way.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Emily Wilson, Customer Service Administrator at Church Farm Care Home responded to this review on 05 Apr 2017:

Thank you for your lovely review. I am so pleased that both you and your Mother have received the support that you need, and that you are impressed with the home and their staff. The Bupa Customer Care Team.

Mum has been a resident since May 2016, life at Church Farm really suits her she has re-invented herself since moving there. Having been widowed since 2010 with failing health she had become a recluse in her own home, and the isolation was dragging her downhill, very little interaction with people and not eating properly etc.
She is now first up and last to bed, looking after other residents (she used to be a nurse on a geriatric ward). The Home and staff are really brilliant, always greet her with a smile and a joke. there are activities every morning and afternoon on weekdays. Just like another review says they pulled out all of the stops for her 91st Birthday in January. Christmas was fantastic with a great "White Christmas" show. When visiting I am always greeted by friendly staff, who always offer me refreshments. The management team and seniors always make time to discuss mum or just have a chat.
I have every faith in my mum's safety and wellbeing at Church Farm.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jamie, National Development Manager at Church Farm Care Home responded to this review on 24 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

We have a long association with Church Farm Care Home, dating back to 1988. We felt that it was a "home away from home" for our sister since it offered beautiful accommodation in a setting reminiscent of our own home. The sitting and dining rooms and even the halls were full of warmth and nicely furnished and decorated and the bedroom offered all the amenities one could wish for, including private bathroom and individual access to the private walled garden in the back.

The staff coverage is excellent and available 24/7. They are all very professional but at the same time show compassion and caring for their residents, going out of their way to provide whatever is requested. Management really cares for the well-being of their residents and arranges many social activities and outings during the year. A small thing my sister really appreciates is her hot ovaltine and biscuits at bedtime every night! I can recommend Church Farm Residential Home very highly and most warmly indeed.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Emily Wilson, Customer Service Administrator at Church Farm Care Home responded to this review on 05 Apr 2017:

Thank you so much for sharing such a lovely review with us, we really appreciate your feedback. I am so pleased that you have had such positive experiences with this home and that you would recommend this home to other people. It is our duty to make all of our residents feel at home, and your review reflects that! I will pass on your kind words to the home's manager. The Bupa Customer Care Team.

My mother recently celebrated her 90th birthday and Church Farn went our of their way to make it special. We were given a room to hold the party in and served refreshments all day. Particular mention to the senior care assistant and care assistant who made sure everyone had a great time.
The meal at lunch was good and the birthday cake was delicious. Mum had a lovely day and I will have good memories of the day. She was made to feel like a Queen.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Emily Wilson, Customer Service Administrator at Church Farm Care Home responded to this review on 17 Mar 2017:

Thank you so much for sharing this with us. I am so pleased your Mother was able to enjoy her birthday with loved ones. It is our duty to make our residents feel at home, so it is amazing that the staff ensured to promote this on her special day. I will pass your lovely, kind words onto the home manager. Thank you again for sharing this with us, and I hope your Mother continues to enjoy her stay. Best wishes, The Bupa Customer Care Team.

Church Farm Care Home has been so supportive enabling my mother the respite care we both needed. The reassurance of having staff about 24/7 was what was needed. The staff were all very positive and friendly providing a lovely atmosphere. The room was very pleasant and well maintained. The catering was good and flexible encouraging my mother to regain her appetite.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Church Farm Care Home responded to this review on 12 Jan 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

We are delighted with Church Farm Care Home. The staff are wonderful and we really cannot fault it. Would thoroughly recommend it.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Church Farm Care Home responded to this review on 23 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Have found everyone kind, caring, understanding and extremely informative in dealing with myself and my brother and ultimately our mother who has come to stay. We feel very fortunate to have found such a place.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at Church Farm Care Home responded to this review on 03 Aug 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

As soon as I arrived I was treated with kindness, courtesy, and respect. Never did I see a cross face or hear an angry word. Always with kindness, everything was given particularly when I first arrived and really feeling ill. The attention and care given was phenomenal over and above the care of duty. From personal care to coaxing my appetite back with delicious nibbles. A home from home. Highly recommended and in the most delightful surroundings.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Church Farm Care Home responded to this review on 01 Jun 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

After meeting the manager and the Church Farm team back in January I knew I'd found the perfect place for Mum. I'd visited several other homes in the area but knew after being there for just 30 mins that this was "the one". It exceeded all expectation in as much as they not only cared superbly for Mum but they made my life so easier purely by having the assurance that they had everything in hand.
Unfortunately Mum's care and mental needs have changed considerably over the past few months so were currently in the process of trying to somewhere suitable, the trouble is there aren't many out there that have the same welcoming feeling as Church Farm. It's just a shame Mum couldn't enjoy life there a bit longer because you couldn't wish for somewhere better to look after your loved one that's for sure.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Lydia Waller, Customer Service Administrator at Church Farm Care Home responded to this review on 03 May 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Following an operation I was unable to care for myself and my husband who has dementia. We went into Church Farm for respite care and was there for three weeks. It was first what I needed to recuperate and regain my strength. We were extremely well looked after. The food was always very good. The staff very attentive and many entertainments were organised.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Rachel Elliott, Customer Service Administrator at Church Farm Care Home responded to this review on 29 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Mums very happy in here and pleased with the room move.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at Church Farm Care Home responded to this review on 29 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

I cannot praise Church Farm enough. Its always hard to see a loved one/friend having to go into care but the nurses, carers and all else involved have been so supportive to my lovely lady since being here. Such a comforting feeling knowing she is being looked after and cared for the way she is. They cater for the way she is. They cater for the individual needs which again is comforting to know. Happy friendly smiley faces and seeing my dear friend is content is the main aim. So thank you all. x

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lydia Waller, Customer Service Administrator at Church Farm Care Home responded to this review on 03 May 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My Aunt and Uncle moved to Church Farm when they found they were unable to cope without care support. They were very happy in their new home, particularly as they were able to share a double room and not be parted. Following my uncle's death and my Aunt's deterioration in mental health to the point where she was largely unresponsive, the team worked hard to give her a life of dignity, love and security.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Church Farm Care Home responded to this review on 20 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Also please accept our condolences . The Bupa Customer Care Team

Mum has been a resident at Church Farm for over three years and is very happy and comfortable in the home, she has a lovely sunny room which overlooks the garden. Mum likes to join in with activities and enjoys the regular entertainment. 'Elvis' entertained at Easter, getting everyone singing along, their toes tapping and even some dancing. Mum enjoys the choice of freshly cooked meals and she is especially fond of all the staff who are very caring and look after her so well.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Church Farm Care Home responded to this review on 20 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

As a temporary resident, while I had a two week holiday, my husband settled in well, was well fed and cared for. He enjoyed the entertainment but also the privacy of his own room when he required it, such as being able to watch the television as he would if at home. He had his birthday whilst there and the home very kindly made a birthday cake for him which he appreciated.

How likely would you be to recommend Church Farm Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Church Farm Care Home responded to this review on 20 Apr 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

We needed a care home to provide respite care at short notice. Church Farm were able to provide a room and dealt with the process, efficiently and compassionately.
My mother settled in very quickly and the staff have all been very kind and considerate. Mum quickly decided she wanted to become a long stay resident and is very happy for Church Farm to become her permanent home. We are all delighted with the care provided by Church Farm and by consideration shown by all staff.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at Church Farm Care Home responded to this review on 28 Mar 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

Excellent care home, helpful attentive staff. Nothing is too much trouble. Lovely room for clients and nice views out onto gardens. Everyone works hard to create a happy, relaxed atmosphere every care is taken to ensure clients are safe and comfortable.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at Church Farm Care Home responded to this review on 22 Mar 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your views of our home and will share your comments with the home manager. The Bupa Customer Care Team.

My sister has received great care here for more than 15 years. She regards the staff are her friends and many of them seem truly fond of her.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

My mother has been at Church Farm over three years. It is a lovely friendly residential home. The staff are caring, professional and efficient. Residents really feel it is their home. The manager and deputy are always available to talk to, for formal meetings or informal chats.

The home is excellently managed and the residents are looked after with compassion and dignity.

The residents are provided with regular group activities, bingo, movement to music, craft work and one to one activities with members of the staff.

The food is excellent and the kitchen staff strive to provide subtle changes, so that the meals remain interesting and appetizing.

I thoroughly recommend Church Farm.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always happy with the service and quality. Carers always helpful and so efficient mum feels at home. Special little touches due to "extras" which are not expected. Quality and variety of food excellent and visitors feel welcome to share mealtimes with their loved ones.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I always look forward to visiting my mother at Church Farm Residential care home, not only because the setting is so peaceful and pretty, but because I enjoy seeing and having a chat with all the vibrant, friendly and wonderful staff. I am always confident that my mother is well cared for, as well as respected and treated as an equal in intelligence and all aspects of her daily life. Fantastic stimulating yet comforting activities. There is a wide choice of menus.

How likely would you be to recommend Church Farm Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Church Farm Care Home