Queensmount Care Home

In my job that was I have been in a lot of care homes Queensmount is by far the best.

Queensmount is a very warm and friendly environment. The staff are friendly, trained, and always helpful. My mother-in-law loves Queensmount.

My friend is a resident there & she is looked after very well, staff & food , entertainment 100% a lovely home with access for friends / relatives to help themselves to hot / cold drinks .set in a lovely area with a golf club park opposite,,

I have been visiting an old friend of mine, who has been in the care home for a few months. What a beautiful home. The staff are wonderful. The home is beautiful. I rate this home 100%. I cannot find a single fault. Well done to all the staff.

My seventh stay here, this time for respite and once again very well looked after. I am sure there will be an eighth time, and get my usual welcome back.

I feel very secure here, having lived alone for some years, I am very happy to have so much company each day

Caring friendly Staff Very Welcoming

My mother was a resident for over 4 years. This is an excellent, well-run home with friendly, capable and efficient staff throughout who always seemed to be happy to go the extra mile for the residents' benefit. However, the one negative was the massive fee increases. In 4 years, the fees increased by 50%. I realise there has been inflation and costs rise, these rises seem excessive and had my mother lived longer, she may have had to move as this was draining her savings rapidly.

Words cannot be found to say. Thank you everyone, for their help and encouragement.

Just celebrated my Mums 101st Birthday at Queensmount. The staff are all so kind and once again went out of their way to make mums day special and memorable for us all. We really appreciate all that they do for mum all year around and for us the family on such fantastic occasions as these.

The staff on reception are always warm + welcoming, happy to help when needed. I have found both nursing + care staff caring and conscientious and always ready to meet her needs. Also if she has a medical problem action is taken to address the issue and she is given the relevant treatment. The activities staff are excellent and do their best to meeting mums needs and stimulate her with thought-provoking games and fun activities. They are very attuned to the needs of the residents and go out of their way to keep them happy. Mum is happy eating snack and the restaurant staff have got used to this and are always kind and courteous. Mum and I find the laundry staff extremely helpful + cheerful. They light up the room whenever we see them.

Queensmount Care Home is an excellent place that makes all residents feel prioritised, and well-looked after. Personal needs are met extremely responsively and dealt with great care. I would personally highly recommend this place.

My dear friend was a resident at the care home for about a year. During his time there, he received excellent care, and was always made to feel part of the family. The staff were so nice and friendly towards us when we used to visit, so high praise to all the staff. It was so nice that after his funeral, family and friends were invited back to remember him.

Had my late uncle's wake at Queensmount after his funeral. It was lovely to see some of the staff attend the funeral. He really did have a nice stay at the care home for his last year of his life and made some lovely friends, some residents and some staff.

I am a friend of a former resident, my husband was his friend for 55 years. The wake of my friend was there at Queensmount Care Home. I thought it was very well done. All the friends and family were greeted and shown where to be seated. The staff were very good, courteous and helpful. Beautiful and exclusive place, the food laid out for everyone and drinks were wonderful. It was a happy atmosphere as many people knew one another and I enjoyed the video of my friend racing at Goodwood.

Queensmount is such a special place. The staff are so caring and friendly, not just to the residents but their families too. There's always something fun for the residents to enjoy daily and the staff go out of their way to ensure that all residents are treated with dignity and respect. I couldn't recommend it enough to anyone considering moving into care.

Whenever I visit I am always welcome and it feels like a home from home. My mother is very happy at Queensmount and this is down to all the lovely staff.

I never do reviews but these guys were so good, I just need to say how excellent the care they gave mum, all such friendly staff nothing was too much trouble, our only regret was we didn't move mum in sooner.

Mum has always been a quiet person but the staff encouraged her to participate in the various activities, she particularly loved it when animals came into the home and we have some lovely memories of her stroking the Easter chicks. All the staff are so kind and thoughtful not just to mum but to the whole family. She was extremely well cared for and I am grateful to the staff for making her last days as comfortable as possible. The home certainly lived up to recommendations from friends and our overall expectations. Thank you.

I recently attended a memorial service at Queensmount, held for the families of residents who had passed away in the previous 12 months. It was a lovely service, so nice to once again see the staff who had been so kind and caring towards my father and to us, his family, at the end of his life. My father first stayed on the residential floor, but as his needs increased he was able to receive nursing care, the nurses are on duty day and night, the care was excellent, very professional. Staff turnover appears to be low, my father appreciated having help from people he had become familiar with, and come to see as friends - cleaners, kitchen staff, entertainment staff, carers and nurses all contributed to his well being. A big thank to everyone.