The Links Care Home

We were kept informed as often as we wanted to be, the nurses particularly took the time to get to know us as a family and help us through every stage of the time mum was a resident. I can't thank them enough

Very friendly warm staff without exception, both night shift and especially day shift, encouraging me with smiles to start rebuilding leg and muscle strength with Zimmer-aided walks along the ground floor corridor and in the small sculpted garden. Food was plentiful, usually very tasty; some first choices ran out. It was my first time needing convalescence care in a home. I think I was the only short-break care patient and the experience was surprisingly pleasant. I enjoyed the Friday communal singing afternoon. My family rallied round to find me this care; I'd had 2 falls at home and was admitted to Hospital for an operation to repair tendon damage but also for further tests. I stayed for the first three and a half weeks after my operation (an intermediary CHS acting as a kind of 'speed dating bureau' between patients leaving hospital soon and homes local to the hospital having convalescent care vacancies the patient/ family are prepared to pay for, found me the room).

From the moment of my first visit I was impressed. I knew I had to transfer my brother here from a care home up north. The communication and assistance to complete this transfer was excellent. All the staff here are friendly, considerate, polite and mainly treat my brother as a human being worthy of dignity and care. Nothing is too much trouble. I am blown away with the level of care. Thank you everyone.

My stepfather's needs and daily nursing care is provided for at the highest level here at The Links thanks to their friendly, conscientious and approachable team of staff. You are all most gratefully appreciated; from the reception staff, caretakers, manager, catering, cleaners, carers and nursing staff. Thank you.

My friend is happy in The Links. Staff are amazing - food is great. Range of activities is wonderful.

The Links manager and staff have always been friendly, helpful and professional from the first visit, through wife's death and settling into home and finally David's death in Decemeber. Our wishes and requests were acted on quickly and sensitively. David settled well and was always grateful for such a nice place to live. Friends and family always felt welcomed for visits anytime. David was encouraged to join in with activities and had some fun times both in the home and on outings. Thank you all at The Links for everything you did.

My mother was a resident at the Bupa The Links Care Home for 3 years until her death. She received very good care, and the staff were all very caring and supportive during her final years. Mum truly appreciated the lovely staff, and felt safe and relaxed. The staff were also very supportive of our family. The staff have our gratitude.

It's 5 Stars from me!!!

Myself and our two daughters have attended Links at least five times a week and have when necessary brought her changing needs to their attention and which they have always responded to.

Everyone is so happy and helpful at The Links. My nan has been so happy and restful since she has been living at The Links and has settled in very well.

The staff, especially in reception, are kind and friendly. They always greet you with a smile and do their best to make our visits a very happy occasion.

Husband settled well into home environment. Staff have been very supportive to both of us. Very willing to listen and act upon any concerns we have.

We've always found all the staff extremely helpful and friendly and very supportive to my mums needs. Although my mum doesn't get involved, there are plenty of varied activities going on most days. The food menu provides plenty of choice and if there is nothing on the menu that my mum likes the chef can provide a variety of other options.

I would not hassitate to recommend this home to anyone.

My wife has alzheimers dementia and goes to The Links weekly for day care. All the staff including admin staff welcome her by name and she responds to them. She is always happy to be there and when I collect her in the evening she usually seems content.

My dad has been living at The Links for a year now and he has been very well cared for. Everyone at The Links has played their part in making him feel comfortable, settled and safe. He is always treated with dignity & patience. All staff take time to chat with him including housekeeping, maintenance and catering staff. He really enjoys the programme of social activities - there is always something happening each day, including music, entertainment. He really enjoys the keep fit sessions. Thanks to two members of staff in particular's efforts he has been able to go on some of the outings in the local area. A recent highlight was a boat trip and the harbour in a wheelchair friendly boat. Incredible was how he described it. Many thanks xxx

Photos go on their social media page so my sister, who lives far away, can be part of mum's life still

All I can say is exceptional in everything that they do.

I visited my husband for six months. All the staff were most kind, caring and helpful at all times. The nursing staff and carers treated him with the utmost respect and kindness. My family and I are most grateful for their every thoughtfulness and caring.

My husband had a 3 week respite stay while our daughter, who helps us, had a 3 week holiday in Australia and I had a break at home. He was reluctant at first as it was 'the unknown' but soon settled and was very well looked after by caring and professional staff. I was happy to know he was safe and would certainly call on them again if I needed to.