The Links Care Home

1 Golf Links Road, Broadstone BH18 8BE
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9.7 127 Reviews
  • The Links Care Home, Broadstone
This care home is proud to be able to display an Outstanding CQC rating (November 2023).

The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links offers residential, nursing, respite, post-operative, palliative and dementia care.

Pre-bookable short stays are also offered for people to rest, relax and recover, maybe post op or whilst family or a carer are on holiday. The Links also offers day care - please call for more details.

At The Links, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Staff are well trained and there is 24/7 nursing care on site.

The home also has an onsite café that is peaceful and offers a great place to relax with friends and family. This home also benefits from an onsite salon, with a full-time hairdresser on site offering a brilliant service to all the residents.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at The Links, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK The Links Care Home'.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Denise Arthur-Briskham (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (64)

The Links Care Home Reviews (127)

Total of 127, showing 61-80
9.7

The Links Care Home has a Review Score of 9.7 (9.731) out of 10, based on 25 reviews in the last 2 years. Over all time The Links Care Home has 127 reviews.

Overall Experience

  • 101
  • 24
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  • 2
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Date Published

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102

Review from J P (Son of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a difficult decision when making the decision to put a parent into a care home. We are so pleased we settled on The Links.
From day one the care has been exemplary, staff are very caring and have the needs of the residents at the heart of all they do.
Thank you!

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for such a lovely review and for trusting us with your loved one’s care.

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Review from T S (Son of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been excellent and caring for Mum. The facilities are very good and management very understanding. We were very happy with the service for Mum.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything else we can do for your mum.

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Review from A F (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in well for her respite care after a stay in hospital and is now considering whether to become a resident.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your review. We are very happy to hear your mother is enjoying her stay with us. Please don't hesitate to let us know of there is anything else we can do for her or your family.

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Review from Maria S (Granddaughter of Resident) published on 9 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose The Links for respite care for my gran. She was extremely well cared for and looked after. All the staff are very friendly. Gran especially enjoyed the food which she said was excellent. We will definitely choose The Links again for respite care in the future.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your kind words. We are very happy to hear you could feel at ease with your grandmother in our care. We are looking forward to see you again.

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Review from Debbie C (Daughter of Resident) published on 2 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very welcoming and have helped my mum to settle well after the death of my father. They looked after him very well during the last few weeks of his life with dignity.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your kind words. We are saddened to hear about your loss. Hopefully, you can go away from this feeling like your father received the best possible care.

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Review from Gareth R (Son of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Links Care Home is a safe and secure environment which is essential for my mother whose needs mean she needs constant care and support. The staff are very supportive and although busy are always doing their best for her. As a family, we are confident that she is getting the best care she can.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team.

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Review from B C (Grandson of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always warm and welcoming staff, everything is kept clean and plenty of space with lounge and dining rooms.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team.

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Review from Teresa P (Daughter of Resident) published on 5 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely welcoming and helpful. It is very useful being able to talk to the nurses by phone if necessary.
Both Mum and Dad speak very highly of the treatment they receive from everyone, even when Dad (who can be difficult sometimes), shouts - the staff are very patient and will sit and
listen to him.
The home provides lovely food and a good entertainment programme.
I feel very settled that Mum and Dad are in a comfortable place, where they are happy and well cared for.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team.

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Review from Lyn B (Daughter of Resident) published on 1 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Links Care Home really is like family and look after mum so well that we have complete trust that mum is being looked after. Anyone considering The Links do not need to worry as I can honestly say that is like a family member looking after your loved one. One of the best care homes!

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team.

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Review from Janette S (Daughter of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care of my Mother is very good. Her needs are met at all times. If ever I have a concern or reason for something not being quite right, my comments are taken on board and the situation dealt with promptly. The Home is well maintained, always warm and clean and Mum is always well dressed and tidy.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team

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Review from Ali M (Daughter of Resident) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at The Links for 18 months now, over the time she has become happier and more settled than she ever was when she lived alone at her flat. She thrives on the company, and looks so well, enjoying every meal.
She has kept good health physically and also mentally.
Mum has not
ever said anything negative about any of the staff.
It has been a huge relief for me and my family to know mum is safe and happy.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from J C (Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with everything. Have found all staff so polite and helpful in every way possible. I am very satisfied with all the care.

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Review from Colin L (Son of Resident) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We as a family are exceedingly grateful for the care tendered towards our parents. We look forward to our visit.

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Review from Elizabeth H (Regular Volunteer) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit The Links regularly and always find the staff very friendly and helpful and in my opinion, the residents are extremely comfortable an well cared for.

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Review from Ian B (Friend of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the best care homes I have ever visited. Tries and succeeds to create home from home for residents. Staff very helpful and friendly. Clean, excellent and varied menu.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.

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Review from Jonathan P (Son of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother, aged 89 years, has been a full-time resident for past 14 months. The care has always been of a very high standard with staff that really care and this is obvious every time we visit. The record kept showing the details needed for my brother, who lives further afield and visits less often, to
understand all which has occurred including changes to food requirements. Reception staff are always friendly and sort out issues and questions quickly. We are very happy with all aspects of the care given.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.

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Review from Suzanne J (Daughter of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I first visited The Links when I was looking for a care home for my father as he was no longer able to live by himself and I wanted him to be closer to where I live. The whole family was impressed by the warm welcome and the atmosphere in the Home. The whole team at The Links are caring and are there
to support the resident as well as the family at a stressful time. My father has settled in well and receives excellent care from all at the Home. I have always been kept informed of my father's care and well-being from the nursing staff and I would recommend the care home to others who are looking for a friendly, caring and safe environment for loved ones.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and will share your comments with the home’s manager.


The Bupa Customer Care Team.

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Review from Doreen L (Respite Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's like being at home when I come here for respite. Everyone is very helpful and friendly. The place is immaculate, very clean which is the most important thing.

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Review from J F (Wife of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had a slight stroke and has been there since March. The entire staff are friendly, helpful, kind, cheerful and very caring.
Rooms are clean and comfortable with ensuite.
Food is good. Lots of activities and entertainment. I feel he is safe, well looked after and we are part of a caring
family at The Links.

Reply from Greta Narbutaityte, Customer Adviser at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Allison B (Daughter of Resident) published on 1 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The administration staff are excellent and very organised. Every member of the care staff I have met or had dealings with have been excellent. Very gentle and carer.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for The Links Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for The Links Care Home is calculated as follows: ( (246 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 297 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Links Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 30 Jul 2025

Spacious rooms available for short or long term residential, nursing or dementia care.Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere and come with a flat screen TV and en-suite shower room.

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Awards / Recognitions (8)

Meet the Team (1)

Sebastian

Sebastian Kijewski

Job Title: Head Chef

Joined: 2017

Sebastian grew up in Poland, where he qualified as a chef as well as in hotel and tourism management and worked in sales for his family business. He moved to Dorset in 2002 and worked in a number of hotels and restaurants, gaining catering skills to Rosette standard! Sebastian joined The Links in February 2017, with great experience in catering for functions and events as well as high numbers. Sebastian ensures all individual dietary wishes and needs are met, and that meals are high quality, nutritious and beautifully presented. He has a young family and has a keen interest in sports and scuba diving.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Links Care Home to verify any information. View our terms and conditions. The Links Care Home has an Enhanced Service - more info.