The Links Care Home

1 Golf Links Road, Broadstone BH18 8BE
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9.7 136 Reviews
  • The Links Care Home, Broadstone
This care home is proud to be able to display an Outstanding CQC rating (November 2023).

The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links offers residential, nursing, respite, post-operative, palliative and dementia care.

Pre-bookable short stays are also offered for people to rest, relax and recover, maybe post op or whilst family or a carer are on holiday. The Links also offers day care - please call for more details.

At The Links, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Staff are well trained and there is 24/7 nursing care on site.

The home also has an onsite café that is peaceful and offers a great place to relax with friends and family. This home also benefits from an onsite salon, with a full-time hairdresser on site offering a brilliant service to all the residents.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at The Links, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK The Links Care Home'.
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Care Provided by The Links Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1375 – £1375
  • Self-Funded Residential Dementia Care: £1425 – £1425
  • Self-Funded Nursing Care: £1595 – £1595
  • Self-Funded Nursing Dementia Care: £1595 – £1595
  • RESPITE Self-Funded Residential Care: £1515 – £1515
  • RESPITE Self-Funded Residential Dementia Care: £1570 – £1570
  • RESPITE Self-Funded Nursing Care: £1755 – £1755
  • RESPITE Self-Funded Nursing Dementia Care: £1755 – £1755

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact The Links Care Home to find out the exact price for your requirements.

Contact The Links Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Links Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Denise Arthur-Briskham (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (64)

The Links Care Home Reviews (136)

9.7

The Links Care Home has a Review Score of 9.7 (9.697) out of 10, based on 29 reviews in the last 2 years.
Over all time The Links Care Home has 136 reviews.

Overall Experience
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Date Published
  • 136
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Reviewer Connection to The Links Care Home
  • 50
  • 18
  • 13
  • 10
  • 8
  • 7
  • 6
  • 4
  • 3
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  • 2
  • 2
  • 2
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Total of 136, showing 101-120
Review from David D (Respite Resident) assisted by family/friend published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care was excellent except for one-night shift worker. When I reported my "air" mattress was deflating and I was in extreme discomfort, her reply was "you're only here for 2 weeks, you'll get used to it".
It transpires there was a problem with the mattress and it had to be changed the following day.
Overall,
however, I had a very positive, welcoming stay and would highly recommend The Links.
Reply from Gabriella Mills, Customer Adviser at The Links Care HomeThank you for your review. Your comments are extremely important to us and we are pleased to hear that overall, your experience was positive. We are disappointed to hear about the incident with your bed and thank you for bringing it to our attention. We will discuss your feedback with the home's manager to help them continually improve their service. The Bupa Customer Care Team.
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Review from Jacky N (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff on 1st floor are extremely caring, have done everything they can to keep my father comfortable and happy.
The nursing staff are excellent and constantly re-assess his needs. There is a daily handover to staff on residents which ensures all his needs are met. I cannot praise the staff
enough and feel we couldn't ask them to do more.
Reply from Natalie Krisman, Customer Service Adviser at The Links Care HomeThank you for your kinds words and I'm pleased that you have had a positive experience with our home.
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Review from R D (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a huge decision to put mum into residential care. It took a year to find The Links. That was back in 2015. Now my mum calls The links her home and she is very fond of the team that takes care of her needs. I have found over the past year that the staff are compassionate, caring and have a loving
bond with my mum, making her feel safe and happy.
Reply from Stephen Rondel, Customer Adviser at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and pleased about the compassionate bond the home staff have created with your mother.
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Review from F S (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and capable. Do not seem to mind what they do for residents. Could always do with more staff as some residents seem a little lonely and could possibly fair better with some company to keep their brain stimulated.
Reply from Jayne Duck, Customer Service Administrator at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
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Review from J L (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is doing well in the care of the Links Broadstone. The food is very good and mum has put on weight which we are pleased about. It's always lovely and warm. The staff are very kind, she is always clean. Her eyesight is very poor but they always make sure her clothes match and that she has her lipstick
and perfume is on which she loves. We always get a warm welcome when we arrive from office staff, carers, laundry staff and cleaners.
Reply from Jayne Duck, Customer Service Administrator at The Links Care HomeThank you for your review. I'm so please to hear that your mum is doing well. It is the little things like making sure she has her lip[stick that makes all the difference and makes it more like a family.
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Review from Barbara H (Wife of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My visits are mostly 4 times per week, at different times during the day. The staff are always available to speak to, and my husband, on the whole, appears contented. I always look forward to visiting him, and I appreciate all that is done for him.
Reply from Natalie Krisman, Customer Service Adviser at The Links Care HomeThank you so much for sharing this and I'm pleased to hear that your husband seems content at The Links.
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Review from Bill D (Husband of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No complaints. Have found the staff helpful and efficient. A friendly atmosphere exists in the home which is a help to my wife's relatives.
Reply from Jayne Duck, Customer Services Administrator at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
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Review from J V (Daughter of Resident) published on 2 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with this care home. My mother has complex needs which the staff are able to meet. The focus is on individualised care and my mother has a renewed quality of life with so much going on in the home that she can participate in. She also has a lovely room filled with many of her personal
possessions.
Reply from Jayne Duck, Customer Services Administrator at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from Betty H (Wife of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff competent and caring.
Reply from Jayne Duck, Customer Services Administrator at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
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Review from J R (Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience is fairly good, on the whole, you get quite food service.
Reply from Jayne Duck, Customer Services Administrator at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from Charles B (Nephew of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I helped my aunt through a difficult last 18 months. There is no doubt that from November 2016, she had some happiness in a first class rest home. She said to me on one occasion that the staff always go that extra mile.
Reply from Simone Berkeley, Customer Service Advisor at The Links Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about support and assistance given by staff and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.
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Review from Donald G (Husband of Resident) published on 31 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and thoughtful if any problems arise they are dealt with immediately. I feel very comfortable with my wife being here, and I would not willingly move her to anywhere else. The musical activities are very good. There is a nurse on each floor that is well qualified and keeps
the residents safe and is here to help throughout the day/night. I have been happily married for 65 years, and I come to visit her every day.
Reply from Jamie Barrett, National Development Manager at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from Suzanne M (Daughter of Resident) published on 30 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is just the most wonderful Home and the care is outstanding in every area. My Father lived the last few weeks of his life here and had the most amazing and professional care until he passed away in September 2016. The Links has been home for my Mum since August 2016 and it means the world to our
family that she is somewhere where we know she is so well looked after and so loved. I love that The Links truly cares for every resident and also for those of us who are relatives.
I love The Links, the management and the staff are all so hard working and so caring. They have all made the journey of placing our very much loved Mum, into care, so very much easier.
I would highly recommend this Home to anyone who may be in the process of looking for care for their loved ones.
Reply from Jamie, National Development Manager at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
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Review from Prunella G (Wife of Resident) published on 30 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely likely to recommend this care home. I have been coming since the home opened and my husband has day care and respite care. It is like coming home, when we come to The Links, as we are made so welcome, and everyone genuinely cares here.
Reply from Jamie, National Development Manager at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from Maureen P (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father has been staying at The Links, he has been well looked after with the highest care possible. Years ago, I was a care assistant myself and up until recently, I have been caring for my father with my mother. We have found the staff on all levels, very caring, helpful and friendly and my
dad has been made very comfortable here for the remaining time of his life. This is a great comfort and a relief to us as a family as of course we love and want the best for him.
Reply from Emily Wilson, Customer Service Administrator at The Links Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from C B (Daughter of Resident) published on 9 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad came to The Links at the beginning of December 2016. We have been overwhelmed by the care and support that has been shown to him. He is truly part of " The Links" family. He is thriving and enjoying his life more than he has done for a very long time.
Reply from Jayne Duck, Customer servicies administrator at The Links Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from C F (Daughter of Resident) published on 27 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 93-year old mother entered The Links in October following an operation for a fractured femur caused by a fall. After 4 weeks in hospital and re-hab she needed an oasis to regain her strength. In The Links, she found everything she needed, a wonderful atmosphere - more like a hotel than a rest home.
A beautiful en-suite room kept beautifully clean, an in-house hairdresser, chiropody and weekly minibus outings. Excellent choice of food every day, and the staff are really the very best. Cheerful, funny, polite, efficient and obliging. Would definitely use The Links again.
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Review from Jo L (Daughter-in-law of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law went into The Links for one week so we could have a break. I visited him on day 5 of his stay and he seemed very relaxed and at home. On day 6, his wife went in and had lunch with him and was made to feel welcome and on his last day, he didn't want to come home, which to me speaks volumes
about how comfortable with everything he was. An overall good experience for all concerned.
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Review from Nicola W (Daughter of Resident) published on 12 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I researched many care homes before choosing The Links. It ticked all the boxes, the staff and management are welcoming, caring and thoughtful. I wanted my mother to be happy and safe, and she looks forward to going there. She loves the lady who does her hair and nails every week! It is quite something
when your mother tells you she looks forward to going there, it is a huge relief to hear that. At the moment she attends for day care and respite care but we know she will become a permanent resident eventually and to know she is in caring and safe hands is all you can ask.
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Review from J H (Daughter of Resident) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very helpful, caring and polite. Nothing is too much trouble, my mother has blossomed since being at The Links and is very happy.
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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for The Links Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.697 for The Links Care Home is calculated as follows: ( (270 Excellents x 5) + (53 Goods x 4) + (11 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 343 Ratings = 4.697
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Links Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 Jan 2026

Spacious rooms available for short or long term residential, nursing or dementia care.Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere and come with a flat screen TV and en-suite shower room.

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Awards / Recognitions (8)

Meet the Team (1)

Sebastian

Sebastian Kijewski

Job Title: Head Chef Joined: 2017

Sebastian grew up in Poland, where he qualified as a chef as well as in hotel and tourism management and worked in sales for his family business. He moved to Dorset in 2002 and worked in a number of hotels and restaurants, gaining catering skills to Rosette standard! Sebastian joined The Links in February 2017, with great experience in catering for functions and events as well as high numbers. Sebastian ensures all individual dietary wishes and needs are met, and that meals are high quality, nutritious and beautifully presented. He has a young family and has a keen interest in sports and scuba diving.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Links Care Home to verify any information. View our terms and conditions. The Links Care Home has an Enhanced Service - more info.