The Links Care Home

A beautiful en-suite room kept beautifully clean, an in-house hairdresser, chiropody and weekly minibus outings. Excellent choice of food every day, and the staff are really the very best. Cheerful, funny, polite, efficient and obliging. Would definitely use The Links again.

My father-in-law went into The Links for one week so we could have a break. I visited him on day 5 of his stay and he seemed very relaxed and at home. On day 6, his wife went in and had lunch with him and was made to feel welcome and on his last day, he didn't want to come home, which to me speaks volumes about how comfortable with everything he was. An overall good experience for all concerned.

I researched many care homes before choosing The Links. It ticked all the boxes, the staff and management are welcoming, caring and thoughtful. I wanted my mother to be happy and safe, and she looks forward to going there. She loves the lady who does her hair and nails every week! It is quite something when your mother tells you she looks forward to going there, it is a huge relief to hear that. At the moment she attends for day care and respite care but we know she will become a permanent resident eventually and to know she is in caring and safe hands is all you can ask.

The staff are all very helpful, caring and polite. Nothing is too much trouble, my mother has blossomed since being at The Links and is very happy.

Starting at reception- warm, friendly and professional staff. They pay great attention to detail when dealing with residents and their families. They are kind, patient, cheerful and they go out of their way to help solve problems. We all enjoy visiting, from teenagers to adults. We appreciate especially the musical visitors, also outside trips. Food is delicious and choices offered, service with a smile. Caring can be challenging, staff are compassionate and respect residents needs. Nobody would like to think parent would be in a care home, however The Links offers levels of care we simply could not provide. Mum has thrived there.

I found the staff from the management team right down to the cleaning staff are all friendly and supportive while being very professional. My sister is settling down, having been in The Links for 6 months, and undergoing the trauma of losing her husband after 2 and a half weeks and now suffering the ongoing burden of dementia. The care and treatment is second to none and I am completely satisfied with her placement in The Links and I feel that she is safe and cared for.

My mother was 90 years old with a heart condition and Type 1 Diabetic, etc. Mum's condition was becoming unmanageable at home. Mum went in the Links where she received very good care/nursing for the short time she was there. I was very impressed with the competence of the nurse who discussed my mum's deteriorating condition and treatment with me at every opportunity. All the staff were also very competent and up to speed with my mum's situation. There is a friendly, caring, and open culture in the Links many of the residents doors are open so the staff can constantly monitor the occupants. I visited my mum randomly at all times of the day and night and the care and nursing staff were only too pleased to see me. I felt they had nothing to hide. In the previous year I had viewed most of the local nursing homes with a view to my future needs for mum and I can honestly say the Links is a class above the majority of them, many are just battery hen systems for old people. Well done the Links.

A high standard in all departments. Staff are multi tasked and show great understanding and friendliness to all residents even the most difficult. The cooks are very good. There is a good range of activities. I would say the standard improves every week under the present staff.

Problems with vision and hearing makes it difficult but every effort is made. She is assessed regularly and we are kept informed about her and can discuss freely with staff who are always helpful and sympathetic. I am very very impressed with The Links particularly as I am a retired doctor who has visited patients in nursing care. I am more than satisfied with The Links.

Very warm welcome. Care and office staff are very pleasant and professional. Star facilities include hair dressing, foot care and manicures. Food nicely served and residents are encouraged to eat where appropriate. In house laundry facilities are excellent. House keeping is efficient and is done daily. Gardens are good for relaxing.

The "Links Team" has been exemplary in their care of mum. Individually and collectively they look after her in ever way with the utmost patience, attention to detail and mum's personal preferences. We are welcomed at any time and in any way and made to feel part of the Links family. This is so helpful for us in our case of mum and in sharing and mutually supporting other residents and their families. We know that mum shares our appreciation of all they are doing to care for her.

My experience of the links has been for my husband who has dementia on a day care basis and one short respite stay. The staff have been caring, supportive and helpful to both of us on every visit. I have no worried about him being well looked after and everyone makes a point of welcoming him by name and have become very familiar with his needs. I will be planning further respite stays for him.

My father is being cared for at The Links. Both he and I have been treated with the utmost care and respect by everyone from senior management to housekeeping. The nursing and care staff are gentle and kind and always consider his wishes when providing care. he is always clean and smart and the staff take time to talk to him and notice any changes in his physical condition and emotional state. I would not hesitate to recommend this home.

Overall the care home is a pleasant place with kind and helpful staff. It can be problematic when trying to contact my mum on a Saturday/Sunday by phone.

An excellent care home, friendly caring staff. The cleanliness of the home in all areas is of a very high standard.

The Links is an excellent care home in all aspects. The staff are friendly and helpful. They have the patients interest foremost at all times.

My mother has been a resident of The Links for the past 3 years. My mothers care has been excellent, meeting all my mothers needs. Communication between myself and The Links is also excellent. An amazing care home run by amazing staff.

I turn up at any time unannounced and they are always welcoming. Mum has Alzheimer's and has her ups and downs but quickly she seems much happier at The Link, than often struggling to maintain her 'independence' at home. Thank you!

My father has been in this home for nearly 2 years now, all the staff are warm, friendly and very caring. I feel that my father is safe and well cared for at this time, and that is so important as it is his most vulnerable time. The conditions are wonderful, it is always clean and smells clean, and almost promotes a home like feeling. The ladies in the front reception always make a point of saying 'hello' and 'goodbye' and 'how was your visit?' It's almost like old fashioned hospitality. I would like to end with Thank You.

My Aunt has now been a resident for 2 months and although there have been some routine issues which are being dealt with, overall the staff have always been kind, considerate and respectful to my Aunt and the family. Staff go out of their way to help or offer assistance. If asked they provide an immediate response. Staff are attentive. My Aunt is very happy at the Links, its a home from home and on some fronts its better than being at home. My Aunt always has someone to talk to, not only the residents but she likes to sit with the nursing staff who all enjoy her company, as well as the various activities.