The Links Care Home

1 Golf Links Road, Broadstone BH18 8BE
Review Us
9.7 127 Reviews
  • The Links Care Home, Broadstone
This care home is proud to be able to display an Outstanding CQC rating (November 2023).

The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links offers residential, nursing, respite, post-operative, palliative and dementia care.

Pre-bookable short stays are also offered for people to rest, relax and recover, maybe post op or whilst family or a carer are on holiday. The Links also offers day care - please call for more details.

At The Links, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Staff are well trained and there is 24/7 nursing care on site.

The home also has an onsite café that is peaceful and offers a great place to relax with friends and family. This home also benefits from an onsite salon, with a full-time hairdresser on site offering a brilliant service to all the residents.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at The Links, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK The Links Care Home'.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Denise Arthur-Briskham (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (64)

The Links Care Home Reviews (127)

9.7

The Links Care Home has a Review Score of 9.7 (9.730) out of 10, based on 24 reviews in the last 2 years.
Over all time The Links Care Home has 127 reviews.

Overall Experience
  • 101
  • 24
  • 0
  • 2
  • 0
Date Published
  • 127
  • 5
  • 15
  • 24
  • 103
Reviewer Connection to The Links Care Home
  • 50
  • 14
  • 12
  • 9
  • 7
  • 7
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 127, showing 81-100
Review from S W (Sister of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since both my sisters have been in The Links they have always received good care and attention, are well fed, warm and happy.
Obviously, it has taken them a while to adjust to a new way of life.
My sister on the 2nd floor, I feel she needs to be more occupied, as she, in my opinion, seems frustrated
just sitting all the time.
Reply from Greta Narbutaityte, Customer Advisor at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Julie J (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was very poorly when he arrived after a 7hr car journey and already in poor health after being sent home from a 4-week stay in hospital without the correct care package being in place. After one week at The Links he is almost like his old self! Amazing recovery but purely down to the first
class care he receives. Huge thanks to The Links.
Reply from Josephine Gaupholm, Customer Adviser at The Links Care Home

Thank you for your review of he Links Care Home. We are pleased to hear about your positive experience at the home and appreciate your comments regarding the first class care your father receives. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Pamela C (Daughter of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent detailed review. Very pleased with all aspects of care.
Reply from Josephine Gaupholm, Customer Adviser at The Links Care Home

Thank you for your review of The Links Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding being pleased about all aspects of care. We will share your feedback with the home's manager. The Bupa Customer Care Team

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Review from Eileen D (Respite Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints at all. Everybody was very caring and very willing at all times. All staff were cheerful and happy without exception.


The activities were good and the food was enjoyable (and it was hot) very good.

Reply from Josephine Gaupholm, Customer Adviser at The Links Care Home

Thank you for your review of The Links Care Home. We are pleased to hear that you had a positive experience with the home and appreciate your comments regarding the staff being cheerful and caring. We will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from Wendy P (Daughter of Resident) published on 20 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Links since Spring 2016. She and my father had a wonderful year together living at The Links, but sadly my father passed away last July. Since then my mother has continued to receive care of the very best quality. My mind is at rest as I know she is being so well
looked after. Thank you to everyone for my mother's continuing care, I am so grateful.
Reply from Gabriella Mills, Customer Adviser at The Links Care Home

Thank you for you review of The Links Care Home, we are pleased to hear that your mother is being well cared for and is being supported through this difficult time. We appreciate your comments on the staff and will share this with the care home's manager. The Bupa Customer Care Team.

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Review from G J (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment mum arrived, she loved her room and the relaxed, calm feelings of her surroundings. The staff have been extremely kind and helpful; everyone has enabled mum to settle in quickly. The chef creates dishes to satisfy the residents differing needs and tastes, maintenance put up pictures
before mum arrived. The manageress has addressed every query positively, whilst the nurse and staff introduced themselves to us all and explained mum's individualised care plan.


I cannot recommend The Links highly enough, attention to detail and first class care are paramount. The Links is everything we've been looking for, a veritable home from home with benefits.


It's a light, airy, relaxing, friendly, cheerful and very caring place.

Reply from Gabriella Mills, Customer Adviser at The Links Care Home

Thank you for your review of The Links Care Home. We are pleased to hear that your mum has settled in well and enjoys the meals created for the residents. We appreciate your comments on the home and the staff working there and will share this with the care home's manager. The Bupa Customer Care Team.

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Review from Brenda P (Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most enjoyable, would enjoy doing more.
Most enjoyable food is given to us all.
Enjoyed staff and residents friendship.
Reply from Gabriella Mills, Customer Adviser at The Links Care Home

Thank you for your review, we are pleased to hear that you are enjoying your stay and the food there. We appreciate your feedback and will share this with the care home's manager. The Bupa Customer Care Team.

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Review from Halina D (Friend of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Received a very warm welcome.
Impressed with layout, cleanliness and decor.
Staff very friendly and professional, also attentive.
It was more like a hotel rather than a care home.
Reply from Gabriella Mills, Customer Adviser at The Links Care Home

Thank you for your review of The Links, we are pleased to hear that you are enjoying the care home and we appreciate your comments on the staff who work there. We will share your review of the home with the care home's manager. The Bupa Customer Care Team.

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Review from Wendy V (Regular Volunteer) published on 24 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After the loss of my husband I had a lot of time on my hands, my daughter suggested volunteering and I thought that would be a good idea so I called local care homes and The Links were so kind when I called that I had to visit the same day and from that day I have never looked back. I volunteer 3 mornings
a week, making cups of tea and talking with the residents.
Everyone from the staff to the resident and even their family are lovely, the staff are dedicated to their jobs and give the residents utmost respect and dignity, it’s certainly person-centred care, the facilities are excellent and has a hotel feel but at the same time is catered for people living with dementia. All in all The Links is an outstanding place and I’m so glad that I found it.
Reply from Gabriella Mills, Customer Advisor at The Links Care Home

Thank you for your review. We are pleased to hear that you have been enjoying your voluntary work at The Links. We appreciate your comments of our home and will share them with the home's manager. The Bupa Customer Care Team

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Review from Bill K (Respite Resident) published on 22 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have always been very kind and treated me with dignity throughout my stay. The food is always lovely and there is a good choice to choose from. I would recommend the links to any of my friends and family who may need to receive care and support in the future.
Reply from Holly McGough, Customer Advisor at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and that you would recommend The Links to your loved ones. We appreciate your comments of the home and will share these with the home's manager. The Bupa Customer Care Team.

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Review from Sarah H (Wife of Resident) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been resident for nearly two years once he could not be looked after safely at home. Over that time, his needs have changed as his illness has progressed and I am impressed by how the home adjusts his care according to his ever-changing needs.
Care is always personal - I am involved
in all decisions - and I feel he could not be looked after any better. It is always really hard to take the decision to place someone in care but the fact that I can walk in at any time helps.
I cannot see how he could be looked after any better.
Reply from Gabriella Mills, Customer Advisor at The Links Care Home

Thank you for your review. We are pleased to hear that your husband is being looked after well and that you are feeling involved with the process. We appreciate your positive comments on the home and will share them with the home's manager. The Bupa Customer Care Team.

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Review from David D (Respite Resident) assisted by family/friend published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care was excellent except for one-night shift worker. When I reported my "air" mattress was deflating and I was in extreme discomfort, her reply was "you're only here for 2 weeks, you'll get used to it".
It transpires there was a problem with the mattress and it had to be changed the following day.
Overall,
however, I had a very positive, welcoming stay and would highly recommend The Links.
Reply from Gabriella Mills, Customer Adviser at The Links Care Home

Thank you for your review. Your comments are extremely important to us and we are pleased to hear that overall, your experience was positive. We are disappointed to hear about the incident with your bed and thank you for bringing it to our attention. We will discuss your feedback with the home's manager to help them continually improve their service. The Bupa Customer Care Team.

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Review from Jacky N (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff on 1st floor are extremely caring, have done everything they can to keep my father comfortable and happy.
The nursing staff are excellent and constantly re-assess his needs. There is a daily handover to staff on residents which ensures all his needs are met. I cannot praise the staff
enough and feel we couldn't ask them to do more.
Reply from Natalie Krisman, Customer Service Adviser at The Links Care Home

Thank you for your kinds words and I'm pleased that you have had a positive experience with our home.

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Review from R D (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a huge decision to put mum into residential care. It took a year to find The Links. That was back in 2015. Now my mum calls The links her home and she is very fond of the team that takes care of her needs. I have found over the past year that the staff are compassionate, caring and have a loving
bond with my mum, making her feel safe and happy.
Reply from Stephen Rondel, Customer Adviser at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and pleased about the compassionate bond the home staff have created with your mother.

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Review from F S (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and capable. Do not seem to mind what they do for residents. Could always do with more staff as some residents seem a little lonely and could possibly fair better with some company to keep their brain stimulated.
Reply from Jayne Duck, Customer Service Administrator at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.

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Review from J L (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is doing well in the care of the Links Broadstone. The food is very good and mum has put on weight which we are pleased about. It's always lovely and warm. The staff are very kind, she is always clean. Her eyesight is very poor but they always make sure her clothes match and that she has her lipstick
and perfume is on which she loves. We always get a warm welcome when we arrive from office staff, carers, laundry staff and cleaners.
Reply from Jayne Duck, Customer Service Administrator at The Links Care Home

Thank you for your review. I'm so please to hear that your mum is doing well. It is the little things like making sure she has her lip[stick that makes all the difference and makes it more like a family.

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Review from Barbara H (Wife of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My visits are mostly 4 times per week, at different times during the day. The staff are always available to speak to, and my husband, on the whole, appears contented. I always look forward to visiting him, and I appreciate all that is done for him.
Reply from Natalie Krisman, Customer Service Adviser at The Links Care Home

Thank you so much for sharing this and I'm pleased to hear that your husband seems content at The Links.

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Review from Bill D (Husband of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No complaints. Have found the staff helpful and efficient. A friendly atmosphere exists in the home which is a help to my wife's relatives.
Reply from Jayne Duck, Customer Services Administrator at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.

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Review from J V (Daughter of Resident) published on 2 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with this care home. My mother has complex needs which the staff are able to meet. The focus is on individualised care and my mother has a renewed quality of life with so much going on in the home that she can participate in. She also has a lovely room filled with many of her personal
possessions.
Reply from Jayne Duck, Customer Services Administrator at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Betty H (Wife of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff competent and caring.
Reply from Jayne Duck, Customer Services Administrator at The Links Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for The Links Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.730 for The Links Care Home is calculated as follows: ( (237 Excellents x 5) + (30 Goods x 4) + (9 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 285 Ratings = 4.73
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Links Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 11 Sep 2025

Spacious rooms available for short or long term residential, nursing or dementia care.Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere and come with a flat screen TV and en-suite shower room.

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Awards / Recognitions (8)

Meet the Team (1)

Sebastian

Sebastian Kijewski

Job Title: Head Chef Joined: 2017

Sebastian grew up in Poland, where he qualified as a chef as well as in hotel and tourism management and worked in sales for his family business. He moved to Dorset in 2002 and worked in a number of hotels and restaurants, gaining catering skills to Rosette standard! Sebastian joined The Links in February 2017, with great experience in catering for functions and events as well as high numbers. Sebastian ensures all individual dietary wishes and needs are met, and that meals are high quality, nutritious and beautifully presented. He has a young family and has a keen interest in sports and scuba diving.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Links Care Home to verify any information. View our terms and conditions. The Links Care Home has an Enhanced Service - more info.