The Links Care Home

1 Golf Links Road, Broadstone BH18 8BE
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9.7 136 Reviews
  • The Links Care Home, Broadstone
This care home is proud to be able to display an Outstanding CQC rating (November 2023).

The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links offers residential, nursing, respite, post-operative, palliative and dementia care.

Pre-bookable short stays are also offered for people to rest, relax and recover, maybe post op or whilst family or a carer are on holiday. The Links also offers day care - please call for more details.

At The Links, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Staff are well trained and there is 24/7 nursing care on site.

The home also has an onsite café that is peaceful and offers a great place to relax with friends and family. This home also benefits from an onsite salon, with a full-time hairdresser on site offering a brilliant service to all the residents.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at The Links, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK The Links Care Home'.
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Care Provided by The Links Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1375 – £1375
  • Self-Funded Residential Dementia Care: £1425 – £1425
  • Self-Funded Nursing Care: £1595 – £1595
  • Self-Funded Nursing Dementia Care: £1595 – £1595
  • RESPITE Self-Funded Residential Care: £1515 – £1515
  • RESPITE Self-Funded Residential Dementia Care: £1570 – £1570
  • RESPITE Self-Funded Nursing Care: £1755 – £1755
  • RESPITE Self-Funded Nursing Dementia Care: £1755 – £1755

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact The Links Care Home to find out the exact price for your requirements.

Contact The Links Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Links Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Denise Arthur-Briskham (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (64)

The Links Care Home Reviews (136)

9.7

The Links Care Home has a Review Score of 9.7 (9.697) out of 10, based on 29 reviews in the last 2 years.
Over all time The Links Care Home has 136 reviews.

Overall Experience
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  • 27
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Date Published
  • 136
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Reviewer Connection to The Links Care Home
  • 50
  • 18
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  • 10
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  • 4
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Total of 136, showing 21-40
Review from N P (Son-in-law of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been a challenging time for my mother-in-law over the last 6 months, and I am completely confident that The Links are providing the kindest and most comprehensive care for her. The support from the staff for my mother-in-law is outstanding, and I particularly want to thank them for the tireless
way they support our family alongside our journey together. I especially want to thank the Manager for her very committed approach, taking time on a very regular basis to discuss everything with my wife, (resident's daughter), and also the nursing staff and carers, some of whom go over and above what could ever be expected of staff in a large care home. The Links is a happy place, residents are often willing to chat and welcome resident's loved ones into their "home family," and we have had many lovely conversations with them, which helps our Mum to feel at home too. The Links should take pride in being able to respond very much to their individual resident's needs. Thank you.
Reply from Maria Ricketts, Customer Care Adviser at The Links Care HomeThank you for your lovely review. We are happy to hear your mother-in-law feels like a part of our Links family. Please let us know if there is anything we can do to make your mother-in-law's stay as comfortable as possible.
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Review from J W (Daughter of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home with such helpful, friendly staff. I love visiting The Links, a wonderful family atmosphere and always someone around to answer any queries that may arise. My family and I have complete peace of mind knowing that Dad is being so well cared for - couldn't imagine him being anywhere
else. Thank you so much to all the staff for your care, patience and kindness.
Reply from Maria Ricketts, Customer Care Adviser at The Links Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your Dad in our care. We hope to continue providing your loved one with the best possible care.
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Review from C J (Daughter of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father suddenly needed to go into a care home this New Year and since he has been at The Links I have been very happy with the quality of his care.
The staff have always been very friendly and helpful and I would have no hesitation in recommending The Links to anyone looking for a care home.
Reply from Fran Donno, Customer Service Adviser at The Links Care HomeThank you for your lovely review. It is great to know that your father is receiving such high quality care at The Links Care Home. We are pleased to hear that you would have no hesitation in recommending our care home and it is always nice to hear words like "Friendly" and "Helpful" being used to describe our staff. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from J C (Friend of Resident) published on 24 October 2024 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Have visited a neighbour who is on the 2nd floor and unable to get out of bed. He appears to be left in bed 24 hours per day. My wife unable to get out of bed at a different care home is craned daily into a superb chair and taken to the lounge and to events. I also visit two other persons at The Links
- they are both mobile.
Be sure you make every effort to address this problem of moving immobile people - to stimulate them.
Reply from Maria Ricketts, Customer Care Adviser at The Links Care HomeWe appreciate you taking the time to leave us your comments. Our resident's health and well being is an absolute priority. We will discuss your feedback with the home's manager to help them continually improve their service.
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Review from C P (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a couple of periods of respite, my Mum decided she would like to become a permanent resident because she found the other people so friendly and welcoming, and really appreciated the care from the staff.
I have the utmost praise for every single member of staff and their exceptional care for her
wellbeing.
They have an immense understanding of complex needs, especially in emotional and mental health, and all the residents seem to enjoy the food, ambience and entertainment.
I would absolutely recommend The Links as a residential home for your loved one.
Reply from Fran Donno, Customer Service Adviser at The Links Care HomeThank you for your lovely review. It is wonderful to hear that your Mum has decided to live with us permanently due to having such a brilliant previous experience at the Links Care Home. It is always nice to hear words like "Exceptional" being used to describe our care and we are pleased to hear that you are impressed with the delicious meals, ambience and entertainment provided at The Links Care Home. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.
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Review from H W (Wife of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Links is an outstanding care home in every way. There are plenty of staff, who are always accessible and happy to help. My husband has been looked after so well, with attention to every detail; I have no hesitation in recommending this care home.
Reply from Rosie Smith, Customer Advisor at The Links Care HomeHello and thank you for taking the time to leave the staff at The Links Care Home such a lovely review. We are absolutely thrilled to hear that your husband has been so well looked after within the home. We will pass on your amazing feedback to the team! Best wishes.
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Review from Jacqueline M (Wife of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was lucky enough to get a place at The Links. It's been a massive bonus for him. He is more aware, happier and active. The staff are brilliant, calm, caring and friendly. The opening afternoon for the garden was a total success. Such a pleasant time with the singer and buffet.
Reply from Fran Donno, Customer Service Adviser at The Links Care HomeWe appreciate you taking the time to leave us your comments. It is so lovely to hear that your Husband is having such a pleasant and happy time at The Links Care Home. It is always amazing to hear words like "Calm" and "Friendly" being used to describe our staff. We hope to continue providing your loved one with the best possible care.
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Review from J L (Daughter of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
Very poor at keeping me informed. Unable to clarify when my mother lost her dentures or glasses as they did not record this. Mother seems happy enough there but I keep sending emails for example requesting a copy of her care plan that I've never seen and get no reply. Now looking to remove her to another
home. Perhaps posting this review will get a reply to my email.
Reply from David Mclean, Customer Service Adviser at The Links Care HomeWe appreciate you taking the time to leave us a review. We understand the importance of communication and we will discuss your feedback with the home's manager. We strive to continually improve our service and take all comments on board. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.
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Review from Alison B (Respite Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I absolutely love coming to this care home. Everybody is lovely, caring and compassionate. It’s the best care home I have ever been in. It is so homely. The staff would go to the end of the earth to accommodate your needs. I think all staff deserve a pay raise for all the hard work.
Reply from Grace Langfield, Customer Service Adviser at The Links Care HomeThank you for your lovely comments. We are so pleased to hear how happy you feel being a part of our The Links family. We will certainly pass your comments on to the manager.
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Review from Joyce W (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent! Staff were all very friendly and caring and they always had time to care for my mum's needs. I was kept informed on how she was getting on and most times I rang, I was able to speak directly to my mum. The care home generously provided me with accommodation when I needed to stay over and
they equally looked after me so well. The management and staff were all very approachable and excellent professionals.
Reply from Fran Donno, Customer Service Adviser at The Links Care HomeThank you for your lovely review. It is always nice to hear words like “friendly” and “caring” being used to describe our staff. We are happy to hear you felt like a part of our The Links family and that you were kept well informed with everything going on in our care home. We are very happy to hear you felt at ease with your Mum in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from Christine F (Sister-in-law of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care is given to all residents. Very caring staff, nothing is too much trouble. They all go over and above the basics, with each staff member joining in all the activities and making the residents feel special.
I have visited during musical events and watched staff interact with residents.
They have animal visits, and each resident is given time to interact with the different species of birds and mammals.
Each person is treated with respect and dignity.
Reply from Eden Tomlinson, Customer Service Adviser at The Links Care HomeThank you for your kind words. It is always nice to hear from family members who feel like their loved one is cared for and looked after. Please let us know if there is anything we can do to make their stay as comfortable as possible.
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Review from S H (Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love you all
Reply from David Mclean, Customer Service Adviser at The Links Care HomeThank you for your kind words. We hope to continue providing you with the best possible care and thank you for choosing The Links for your stay.
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Review from K B (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The reception area is welcoming and staff are friendly.
Nursing and Caring staff work hard to meet needs of residents.
The staff are always busy.
Dad has 24/7 care and is well looked after.
Thanks to everyone who keep him comfortable and pain-free.
Reply from Fran Donno, Customer Service Adviser at The Links Care HomeThank you for your lovely review. We are so pleased to hear that your dad is well looked after and is comfortable. We are very happy to hear you can feel at ease with your dad in our care and we hope to continue providing your loved one with the best possible care.
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Review from S B (Brother-in-law of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well-run care home with excellent, caring staff and frequent activities.
Reply from David Mclean, Customer Service Adviser at The Links Care HomeThank you for your kind words. It is always nice to hear words like “excellent” and “caring” being used to describe our care. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
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Review from Ian J (Son of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Six weeks ago my mother was frail and frightened, just out of hospital after falling down stairs. Six weeks later, the difference and improvement in her physical and mental well-being are incredible. She describes everyone as very kind and patient. She is fiercely independent but through that kind and
caring attitude, the team have won her trust. What a special group of people working here. Thank you.
Reply from David Mclean, Customer Service Adviser at The Links Care HomeThank you for taking the time to leave your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear words like "very kind” and “patient” being used to describe our care. We hope to continue providing your mother with the best possible care and we look forward to seeing you again soon.
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Review from Graham M (Respite Resident) published on 8 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came in for respite care for a week following knee surgery. I was well looked after by all the staff who were all aware of my needs and could not have been more helpful.
Thank you all very much for what you do.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Links Care HomeThank you for your feedback. We are happy that we were able to offer the care and support you required post-surgery.
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Review from Frank T (Husband of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When researching residential care for my wife, my son and I received a very warm welcome and were shown around the total building and they were very receptive to any questions we asked and we were allowed all the time we required in order to make our decision. Following our visit, we decided The Links
seemed exactly what we were looking for. My wife entered The Links on the 29th of December 2022 and has received all the care and attention that one could have asked for, all the staff we have encountered so far have all been extremely helpful and my wife is happy in the surroundings. It seems we could not have made a better choice.
Reply from Grace Langfield, Customer Service Adviser at The Links Care HomeWe appreciate you taking the time to leave us your comments. We are so glad to hear The Links Care Home made the transition into care as easy as possible for your family and your wife. We will certainly pass your comments on to the manager.
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Review from June E (Wife of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Links Care Home provide a lovely atmosphere in the home. The staff are very friendly and helpful and always ready to help.
My husband was in for a couple of weeks respite and was happy with the stay. Thank you.
Reply from David Mclean, Customer Service Adviser at The Links Care HomeThank you for your lovely review. It is always nice to hear words like "friendly" and "helpful" being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care and thank you for choosing The Links for your stay.
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Review from Rebecca T (Daughter of Resident) published on 11 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Links provide a good array of activities for the residents, with daily activities scheduled. Staff are caring and considerate of residents' needs. Facilities seem well looked after. Food seems healthy and varied. Overall, I have been very happy. Their compassion and care for my mother provide comfort
to myself and the family.
Reply from David Mclean, Customer Service Adviser at The Links Care HomeThank you for your kind words. It is always nice to hear words like "caring" and "considerate" being used to describe our care. We hope to continue providing your loved one with the best possible care. Thank you for choosing The Links for your mother's stay.
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Review from Sandra W (Daughter of Resident) published on 10 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to The Links in November 2021, and the care he has received is amazing. When he sees a member of staff, his face lights up. He loves it here, and as a family, we couldn't wish for more for our lovely dad.
Reply from Rebecca Kellegher, Customer Service Adviser at The Links Care HomeThank you for your lovely review. It is really pleasing to hear how happy your Dad is at The Links. We hope to continue providing a high level of care for him.
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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for The Links Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.697 for The Links Care Home is calculated as follows: ( (270 Excellents x 5) + (53 Goods x 4) + (11 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 343 Ratings = 4.697
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Links Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 Jan 2026

Spacious rooms available for short or long term residential, nursing or dementia care.Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere and come with a flat screen TV and en-suite shower room.

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Awards / Recognitions (8)

Meet the Team (1)

Sebastian

Sebastian Kijewski

Job Title: Head Chef Joined: 2017

Sebastian grew up in Poland, where he qualified as a chef as well as in hotel and tourism management and worked in sales for his family business. He moved to Dorset in 2002 and worked in a number of hotels and restaurants, gaining catering skills to Rosette standard! Sebastian joined The Links in February 2017, with great experience in catering for functions and events as well as high numbers. Sebastian ensures all individual dietary wishes and needs are met, and that meals are high quality, nutritious and beautifully presented. He has a young family and has a keen interest in sports and scuba diving.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Links Care Home to verify any information. View our terms and conditions. The Links Care Home has an Enhanced Service - more info.