A lovely care home, caring staff and entertainment team and reception ladies.S M(Daughter of Resident/Service User)
I am so glad we chose this home for MumJim T(Son of Resident/Service User)
I really like that I could make my room how I wanted it to be,Karen B(Resident / Service User)
A lovely care home, caring staff and entertainment team and reception ladies.S M(Daughter of Resident/Service User)
I am so glad we chose this home for MumJim T(Son of Resident/Service User)
I really like that I could make my room how I wanted it to be,Karen B(Resident / Service User)
The Maypole Care Home provides nursing and residential care. Their highly skilled nurses, carers and ancillary staff create a welcoming and homely environment, promoting independence and quality of life.
The home is purpose-built with spacious and comfortable lounges, enabling residents to relax and spend time with family and friends. Every bedroom has en suite facilities, a television, telephone point and Wi-Fi, while some offer views of the gardens. Residents are encouraged...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Maypole Care Home for full pricing details and T&Cs.
Contact Maypole Care Home to confirm what's included and get a personalised quote:
Maypole Care Home has a Review Score of 9.0 (9.047) out of 10, based on 21 reviews in the last 2 years.
Over all time Maypole Care Home has 81 reviews.
When you walk in you get a good sense of a welcoming environment. Every one is smiling and the place was totally clean. The staff are very helpful and they pointed me exactly where I needed to go to my friend there!
Thank you for your lovely review. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We are delighted to hear that our team have made a difference to your experience. We are looking forward to seeing you again.
I have had health problems during the past month which has been treated with speed and dignity and continues to improve. I was able to enjoy the summer Fete as well. Thanks to the nurses and the care team.
We appreciate you taking the time to leave us your comments. Hearing that our care has made a difference to you is truly rewarding, and we are glad that you was able to enjoy the fun elements of Maypole care home with the summer fete! Thank you for choosing Maypole for your stay.
Continual feeling of unease, never seem to get proper answers to my questions. Food has deteriorated with dry or undercooked potatoes. Never get what I ordered with answers that avoid the issue at both lunch and dinner. Breakfast is the only meal I can rely on and then I have to ask for correct cutlery to manage it . The equipment is always breaking down when I am in it therefore causing pain. I find it difficult on visits from family to talk to them as I don't want to upset them. I Feel uncomfortable and unsafe. I notice I am not the only one from reviewes. Nights are particularly tricky as carers act in a peculiar way, usually only manage 2/3 hours sleep.
We are sorry to hear about your concerns. Our management team are aware of this situation and are due to have a meeting with both yourself and your family to discuss this further as we do try to continually improve our service
I would be happier if all staff were instructed in the art of basic dressing. On several occasions, weekdays as well as weekends, I have arrived to find my husband with no socks on! Just slippers rubbing on his ingrown toenails! Also, a cardigan or jumper and no t-shirt! I understand all staff are very busy - but when he's unable to dress himself because of his condition, it's vital he's at least dressed properly.
Thank you for your feedback. We will discuss your concerns about your Husband not being dressed correctly with the home's manager to help them improve their service.
They give excellent service and good leadership from the management team. The home manager is also excellent and very polite. As we had visited one of our friends' relative and saw that they really have a good service team. Thank you
Thank you for your lovely feedback. We are delighted to hear that you found the care home staff to be welcoming and polite. The staff at Maypole work very hard together as a team in order to provide the best possible care to all residents. We look forward to welcoming you back in the future.
Some care ok - others not so caring.
We appreciate you taking the time to leave us your comments. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your stay as comfortable as possible.
The staff are very sympathetic to my situation and failings. They treat me with dignity and are helpful with my problems. The activities are very good but the staff responsible are sometimes under stress as their workload is increased. The carers appear to be stressed as rushing from one job to another, no time to chat etc. I feel safe and cared for. I am still waiting for chair.
Thank you for taking the time to leave your review. Thank you for recognizing the care and dedication of our team, we are pleased to hear that you feel cared for. We have a genuine regard for all our staff and residents. We will discuss your feedback with the home's manager to help them continually improve their service.
Difficulty to get into the home in the evenings.
Thank you for your feedback. We are sorry to hear that you have found the need to chase things up. We will discuss your comments with the home's manager to help them continually improve their service as our residents health and wellbeing is an absolute priority.
My experience with Maypole has been positive. The staff are attentive, compassionate and always take time to ensure resident (my father) are comfortable and cared for. My dad has vascular dementia and he's losing the ability to communicate. So it really depends on the care that Maypole provides. I always find my dad is fresh and clean, context and he seems to setting down here in Maypole well. The only downside is that the relative gateway stopped available to family since Nov 2024 so we cannot look at care note while I'm away from my dad. I used to look at the carer's note everyday, so I know what my dad has been done everyday.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home's manager regarding the Gateway app to help them continually improve their service.
Very friendly staff. Have only been here for three weeks but still waiting for the chiropodist to visit, my feet and toe nails need seeing to.
Thank you for your feedback. Our resident's health and well being is an absolute priority. We will discuss your feedback with the home's manager to help them continually improve their service.
Variety of entertainment
Thank you for taking the time to leave your review. It is lovely to hear that you are enjoying the activities at Maypole Care Home. Please let us know if there is anything we can do to make your stay as comfortable as possible.
Disgusting way to be treat family Bupa especially when you have lost a loved one ......
We are deeply sorry we fell below your expectations during such a difficult time and we sincerely apologise for the issues you faced in receiving your money back. We are glad that this has now been rectified. We always aim to provide the best quality care and experience for both our residents and...
I have just spent seven good days in respite care at Maypole Care Home, where my son is also a resident. Staff/ residents relationships are excellent - always a greeting by name, cheery would of encouragement and a willingness to help. A series of activities was sociable and creative, musical and memory testing ways. A choice of good food was always available.
Thank you for your lovely review. It is always nice to hear from family members and former residents feeling like they enjoyed their stay and that their loved one is cared for and looked after. We hope to continue providing your son with the best possible care and hank you for choosing Maypole for your stay.
All the staff are very caring and bring a happy energy to their clients . I really appreciate the fact that they are respectful around my brothers needs .When I am not able to visit him one of the carers takes a phone to him( because he is blind ) and this gives us a chance to catch up . He recently had a birthday and the staff all made it a special day -with a cake from the chef . These touches of kindness and consideration mean so much to him and me .Thanks to all the staff who look after him!
Thank you for your kind review. It is always wonderful to hear words like "Caring" and "Respectful" being used to describe our staff. It is lovely to hear that your Brother's birthday was so special and we are pleased to hear that you can feel at ease with him in our care. We hope to continue providing your loved one with the best possible care.
I would give the care home 40%. Carers are not very helpful. Take forever to answer the buzzer. I've had to change bedding as staff have been asked but they say will come back but don't. I've seen them walk by when the buzzer is going. I have had a chat with the manager but nothing has changed.
We appreciate you taking the time to leave us your comments. We have a genuine regard for all of our residents, so we will discuss your feedback with the home's manager and they will be in touch.
Great 1st impressions. Care is great. Food is good.
We appreciate you taking the time to leave us your lovely review. It is wonderful to hear that you had a great first impression of Maypole Care Home. We are pleased to know that you are impressed with the high standards of care provided at Maypole Care Home. Hopefully, you will go away from this feeling like your loved one received the best possible care.
The staff member was very warm and welcoming. He went to great lengths to make me comfortable. The room requires an update as does the bathroom. The shower is good but needs a seat in it. The carers are all excellent.
Thank you for your kind words. We are so pleased to hear that you felt welcomed and comfortable at Maypole Care Home. We hope Maypole Care Home did everything possible to make the transition as easy as possible. Our resident's health and well-being are an absolute priority, so we will discuss your...
My mother has enjoyed her respite stay at Maypole Care Home, despite the language barrier. All staff were very kind and helpful, lovely. The food was delicious! The activities were very good, even if the language barrier was a problem. Very good facilities too. Lovely and spacious room.
Thank you for taking the time to leave your lovely review. We are very happy to hear you felt at ease with your mother in our care. Hopefully you will go away from this feeling like your mother received the best possible care on her respite stay and thank you for choosing Maypole for their stay.
However, they all work incredibly hard and always try their best. The home is lean and tidy, but a little run down and outdated. Although, it's clear to see improvements happening all the time.
Thank you for taking the time to leave your review. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible, and we look forward to seeing you again soon.
Staff excellent. Really caring.
Hello and thank you for taking the time to leave us a review. It is lovely to hear the staff described as "excellent" and "caring". Best wishes!
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious ensuite w/c and wash basin rooms available for short or long term nursing or residential care for older people as well as young adults with physical disabilities. All rooms are decorated to a high standard and well-furnished to make all residents feel at home.
Maypole Bupa Care Home has thrown a celebratory party after being rated as ‘Good’ by the Care Quality Commission (CQC), following its latest inspection. Staff, residents and family members came...
Carers at Maypole Bupa Care Home recently arranged for one of their residents to attend a swimming session at Places Leisure Eastleigh. Resident Clare Cheesman, age 57, hadn’t been swimming...
There are no upcoming events for Maypole Care Home.
There are no accreditations posted yet for Maypole Care Home.
There are no Team Members posted yet.
Older Person Care is the registered (by the Care Quality Commission) category of Care.
There are 68 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
4.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maypole Care Home to verify any information. View our terms and conditions. Maypole Care Home has an Enhanced Service -more info.