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Knights' Grove Care Home

Thomas Road, North Baddesley, Southampton, Hampshire SO52 9EW
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lovely homely feel; the team is highly skilled, friendly and positive, and they really careKaren D(Daughter of Resident/Service User)
Knights' Grove Care Home, Southampton
Great care home, everyone I have met so far is so passionate about what they doMatt W(Grandson of Resident/Service User)
Knights' Grove Care Home, Southampton
can't fault this home at all. Staff are friendly and extremely helpful. Nothing is too much troubleJane J(Daughter of Resident/Service User)
Knights' Grove Care Home, Southampton

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a warm welcome to those in need of dementia residential and dementia nursing care including palliative care and also offer day care.

Situated in a quiet residential area of North Baddesley, close to local amenities, Knights Grove...  

Care Provided by Knights' Grove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,645From £1,810
Nursing Dementia CareFrom £1,815From £1,995

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Knights' Grove Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Clare Relf (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (56)
  • Single Rooms with ensuite Wet Room (7)

Knights' Grove Care Home Reviews (115)

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9.8

Knights' Grove Care Home has a Review Score of 9.8 (9.845) out of 10, based on 17 reviews in the last 2 years. Over all time Knights' Grove Care Home has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from Carol A (Daughter of Resident) published on 30 July 2026 Submitted via Website
Overall Experience

My Mother has been a resident of Knights Grove for nearly 4 years during which time she has been very happy and well looked after by the staff who greet her with a smile and her face lights up with pleasure at seeing them. They are genuinely pleased to see her and often sit with her to keep her company. They recognise that she used to like being dressed stylishly and although she can no longer recognise properly what she is wearing, they always try to achieve matching outfits complete with earrings and necklaces which, although she is not aware, we are very grateful. She is now bed chair bound but the staff are very compassionate and ensure that, where possible, she can participate in the many activities on offer and enjoy the local entertainment where she can participate. We are very grateful for the kind caring manner shown to our Mother and can relax between our visits knowing that she is receiving excellent care. Thank you Knights Grove.

Reply from Fran Donno, Customer Service Adviser at Knights' Grove Care Home

Thank you for your lovely review. We are so glad to hear that your Mother is happy and safe at Knight's Grove Care Home and knowing that you feel reassured about your loved one's care is the best feedback we can receive. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.

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Review from Yvonne G (Daughter of Resident) published on 30 July 2026 Submitted via Website
Overall Experience

My mother has been living at Knights' Grove for four years and she loves it, the staff are so caring nothing is to much trouble. You can tell by mums face when a member of staff comes into the room her face lights up. Mum always looks nice and she has her hair set every week, the food they serve is excellent, mum needs to be spoon fed and they take their time in feeding her to make sure she has enough,. Mum can get quite agitated sometimes and they came and sit with her; they also do a lot of social activities.

Reply from Fran Donno, Customer Service Adviser at Knights' Grove Care Home

We're so grateful that you've taken the time to share your thoughts. It is so wonderful to hear that your Mother is being well looked after and cared for. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're committed to continuing to support you and your family in every way we can.

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Review from Sharon B (Niece of Resident) published on 24 July 2026 Submitted via Website
Overall Experience

I can't recommend this care home enough. My aunt has been a resident for 18 months and has had the most fantastic care. Staff are all so wonderful. They are caring, friendly and professional not just to residents but their families too. I have just taken a 2wk holiday (something I haven't done for many years, having been caring for my aunt) because I felt confident she would be happy and cared for in my absence. Daily updates on social media have meant I can see her enjoying herself whilst I'm away. It really is a 2nd family.

Reply from Alessia Amato, Customer Service Adviser at Knights' Grove Care Home

Your review means a great deal to our team and we're so grateful you shared your experience. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. It's reassuring to hear that our approach to care has brought you and your family peace of mind. We will certainly pass your comments on to the manager.

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Review from William O (Son of Resident) published on 22 July 2026 Submitted via Website
Overall Experience
Excellent staff with a genuine interest in my mother's care.
Mum's room was fine and she received her daily paper, as had been her habit before taking up residence here.
Being brought into the community space was helpful.

Birthdays and other milestones, such as Remembrance Sunday and the like were celebrated

Reply from Alison Horridge, Customer Advisor on behalf of the team at Knights' Grove Care Home

We really appreciate you taking the time to leave us your review at this time. We are sorry for your loss but hope that knowing your Mum was well cared for with us At Knights Grove is of comfort to you now.

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Review from Tracy H (Daughter of Resident) published on 30 December 2025 Submitted via Website
Overall Experience

Mum has been very well looked after by staff. They have updated us and looked after my dad really well too. Nurses have been good as has manager of the home. Staff are gentle with my mother and trying to assist where possible to help her eat and drink.

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Review from Gabrielle P (Daughter of Resident) published on 29 December 2025 Submitted via Website
Overall Experience

My mother has been living at Knights Grove for almost 2 years, since moving in she has been looked after with the utmost kindness and respect. The nursing and care staff treat her with dignity and humour and the lovely activities ladies ensure that she is entertained and stimulated. There is a great range of activities to cater for all the residents needs, including day trips out. I live overseas and it was a huge decision to choose a home but I honestly could not be happier with my decision. I visit as often as distance allows and am always welcomed and I talk regularly to my mother who is happier than she has been for some time. The home is clean and well run with excellent meals. Knights Grove is a wonderful care home with incredible staff who show love and care towards the residents, I cannot recommend it highly enough.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Knights' Grove Care Home

Thank you for your kind words. Your review means a great deal to our team and we're so grateful you shared your experience. It is always a difficult process when deciding to find a care home for our loved ones but we are so glad to hear that your experience has been a positive one. Hearing that our...  

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Review from Maria B (Daughter-in-law of Resident) published on 22 December 2025 Submitted via Website
Overall Experience

The outpouring of care and compassion for my mum in law and ourselves as a family has been wonderful. She has been treated with dignity, assisted with eating, we have been listened too and the rooms are lovely, the home smells lovely and clean too. Wonderful calm setting following on from weeks in hospital environment.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Knights' Grove Care Home

Thank you for your comments. It is always nice to hear from family members that they have been reassured at such a difficult time. We are pleased to hear that your mother-in-law has settled in comfortably with us at Knight's Grove. Please don't hesitate to reach out if there is anything more we can do.

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Review from David C (Husband of Resident) published on 4 December 2025 Submitted via Website
Overall Experience

My wife was a resident at Knights Grove for the last months of her life. She had advanced stages of Parkinson's, When she moved into the home, she was particularly weak as she was recovering from being treated for Empyema in hospital.

The decision to move her to a care home was not easy, but a I am pleased that I chose Knights Grove. The kindness, care, compassion and encouragement that she was given by all of the staff was exceptional. After a few weeks she regained some strength and, with the homes help and encouragement, I was able to take her out for car trips to local gardens and to the coast.

I also fully appreciate the support that my family and I have been given by all of the staff, We were always well informed & met with a friendly greeting,

I am particularly grateful for the way that the home handled her passing. I will always remember the compassion & respect shown to my wife, myself and my family by all of the staff.

Thank you all at Knights Grove

Reply from Natasha Burns-Leigh, Customer Service Advisor at Knights' Grove Care Home

We appreciate you taking the time to write this during what must be a very difficult time. Feedback like yours inspires us to continue to provide the very best care. We're so glad that the warmth and kindness of our staff have come through in your experience. Please accept our sincere condolences for your loss. We will certainly pass your comments on to the manager.

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Review from Wendy B (Daughter of Resident) published on 29 August 2025 Submitted via Website
Overall Experience
Since my parents have moved into Knights Grove initially Mum followed recently by Dad. I cannot speak highly enough of our experience as a family. The care, patience and concern shown to myself as well as my parents by all the staff is priceless. Nothing is too much trouble . I am kept informed of relevant information regarding my parents .
I appreciate that all the staff know us by name and no matter how busy they are they always have a smile and time to check in on how we are.

I have been gifted a second chance to be my parents daughter not their exhausted carer.

Reply from David Mclean, Customer Service Adviser at Knights' Grove Care Home

Thank you for taking the time to leave your kind words. We are very happy to hear you can feel at ease with your parents in our care. We hope Knights Grove care home did everything possible to make the transition as easy as possible. It is always nice to hear words like "...all the staff are...  

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Review from R P (Son of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

The dedication, care and love shown by all the care staff over the last 3 years has been quite outstanding. As mum entered her final few months the care and love reached even higher levels, nothing was to much trouble. Every effort was made to make her passing as comfortable and peaceful as possible I am in total awe of these people.

Reply from Lisa Henderson, Customer Care Advisor at Knights' Grove Care Home

Thank you for your kind words. We are saddened to hear about your loss and we are glad that the home helped you and your family through such a difficult time. It is always nice to hear words like "Dedication" and "Love" being used to describe our Staff. Hopefully you will go away from this feeling like your Mum received the best possible care.

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Review from Donna G (Daughter of Resident) published on 3 January 2025 Submitted via Website
Overall Experience

My dad has been in this home for about 8 years. He has Lewy Bodies dementia and we did not expect him to still be with us after this length of time. Thanks to the wonderful staff at Knights' Grove Care Home, not only are we lucky enough to still have him in our lives but he is in wonderful health despite the dementia and is very happy. We can never thank the staff enough for their dutiful and caring work. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Knights' Grove Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Sarah W (Daughter of Resident) published on 20 December 2024 Submitted via Website
Overall Experience
My mother was a resident at Knights Grove for 4 years until she died in October. She was admitted during covid so we didn't have a choice in care home.
We all agreed once the Covid restrictions were lifted that we didn't want to move her closer to home.
My mother had advanced dementia, and the care she received was excellent at all times. The staff were kind, caring, compassionate, and also sensitive to us as a family.

Thank you to all the staff involved in her care, you are all amazing.

Reply from Rosie Smith, Customer Advisor at Knights' Grove Care Home

Thank you for taking the time to leave us a review. We would like to offer our condolences for the passing of your mother and send best wishes to you during this difficult time. We are pleased to hear that the care she received was excellent and that the staff were so kind and caring.

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Review from Diane K (Mother of Resident) published on 11 December 2024 Submitted via Website
Overall Experience

My son was moved to Knight's Grove from a care home in Wales earlier this year and the change in him is amazing! He is much happier and more settled than I could have hoped. His room is comfortable and clean, (despite his clutter, he's his mother's son!) He is surrounded by familiar things and really feels at home. Thank you to all the wonderful staff who look after him and all the other residents, always cheerful and friendly! You do them all proud!

Reply from Grace Langfield, Customer Service Adviser at Knights' Grove Care Home

Thank you for your lovely review. We are pleased to hear you've seen such a positive change in your Son due to the dedication and attentive nature of our care home staff. We hope to continue providing your loved one with the best possible care and please do let us know if there is anything else we can do to make his stay as comfortable as possible.

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Review from Paula G (Daughter of Resident) published on 29 November 2024 Submitted via Website
Overall Experience

From first contacting one staff, then being looked after by another, this experience has exceeded my expectations. Organising my mum's care from abroad was a task made so much simpler by the care and attention of all at Knight's Grove. From landing in the UK on Thursday, paperwork and introduction on Friday to Mum's stay starting on Monday, the move was seamless. I cannot thank the staff enough for their attention to detail and to the care of my mum. Mum, is so happy, she settled in straight away with the care, love and attention she received from everyone, the meals are amazing and she especially loves the homemade cakes and biscuits! They have live music performers and all the residents enjoy a varied activities calendar. As a personal note, it was my birthday on my mum's second day, the staff organised a birthday cake, a special tea, and a card from my mum, truly thoughtful and brought me to tears as my mum was so happy at this. It is this thought of detail that makes this care home stand above others.

Reply from Rosie Smith, Customer Advisor at Knights' Grove Care Home

Hello and thank you for leaving such a positive review for the staff at Knight's Grove Care Home. We are thrilled to hear the experience has exceeded your expectations and that the home went above and beyond to make it seamless. We are so pleased that Mum is now settled within the home and that she...  

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Review from Alan G (Husband of Resident) published on 27 November 2024 Submitted via Website
Overall Experience
My wife has Alzheimer's disease and I have been her carer at home for the last four years. Over the last six months, her condition has greatly deteriorated and I am now not able to give her adequate care.
Residential care homes would not accept her because of her lack of mobility. I contacted and visited Knights Grove and was impressed by the cleanliness, lightness, and friendliness of the home and the efficiency of the staff.
My wife moved in and has been well looked after and is comfortable and safe.
This has taken the worry and strain from my life and I am now able to visit her as her husband, not her carer.
They are well equipped and trained to deal with dementia patients and I recommend them.

Thank you, KG.

Reply from Maria Ricketts, Customer Care Adviser at Knights' Grove Care Home

Thank you for your kind words. It is always nice to hear words like "friendliness" and "efficiency" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from Edward G (Brother of Resident) published on 7 November 2024 Submitted via Website
Overall Experience

After a very poor experience in a care home in Chandlers Ford, a subsequent stay in hospital in Winchester, my brother and I moved our elderly sister who has dementia, to Knights Grove. After a week, we knew she was in good hands. The rooms are spacious and modern and the staff are all dementia-trained. Even more importantly, they are genuinely caring. We visit her on a regular basis but know she is well cared for when we are away. Thank you KG.

Reply from Fran Donno, Customer Service Adviser at Knights' Grove Care Home

We appreciate you taking the time to leave us your lovely comments. We hope Knight's Grove Care Home did everything possible to make the transition as easy as possible. It is great to hear that you are impressed with the comfortable rooms and high standards of care provided by our highly trained...  

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Review from Lisa G (Daughter of Resident) published on 11 September 2024 Submitted via Website
Overall Experience
I was very worried about moving my father to a new care home, I was concerned he would be unsettled and confused. The whole team put us at ease before the move and were genuinely looking forward to welcoming him with open arms.
Since my father has moved, he has gone from strength to strength. He is so much happier, involves himself in every activity and above all else looks so much healthier.
Dad's personal space has been made very comfortable for him, with all his belongings and personal touches he feels very at home. The home is always very flexible with how we can make changes and work together for Dad's comfort.
The staff are all angels, they are so accommodating and work so hard for all of their resident's care. They are not just support for the residents but go the extra mile to support the family too.

I get lost for words of how much I am grateful for the team. Just thank you, Knights Grove, you have made a difference that I never thought was possible.

Reply from Fran Donno, Customer Service Adviser at Knights' Grove Care Home

Thank you for taking the time to leave us your lovely review. We are glad to help you and your family through such a difficult time and it is wonderful to hear that you can feel at ease, knowing that your father is receiving high-quality care. We are pleased to hear that your father feels like part...  

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Review from R G (Brother of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience
I was very worried that my sister would not settle in a care home, but today. She said, "I am happy here, everyone is nice and looking after me so well."

I also give my thanks to everyone at Knights' Grove for making her welcome.

Reply from Grace Langfield, Customer Service Adviser at Knights' Grove Care Home

Thank you for your feedback. We are pleased to hear that the staff at Knights' Grove Care Home did everything possible to help your sister transition into our home with ease, and hope you can be comforted knowing she is receiving the best possible care. Please let us know if there is anything else we can do to make her stay as comfortable as possible.

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Review from M S (Wife of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience
Knights' Grove Care Home has been excellent at keeping me informed and included with regard to all aspects of my husband's care.
He has resided here for over four years and I have been welcomed and supported, as a family member, throughout this journey.
I would like to add, the carers are outstanding.
I would recommend Knights' Grove to any person facing and dealing with dementia.

Thank you Knights' Grove.

Reply from Grace Langfield, Customer Service Adviser at Knights' Grove Care Home

Thank you for your kind words. We are so happy to hear you feel like a part of our Knights' Grove family and we hope to continue providing your husband with the best possible care. We will certainly pass on your comments to the home's manager.

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Review from Phil S (Son of Resident) published on 11 April 2024 Submitted via Website
Overall Experience
My father moved into Knights' Grove Care Home the end of October 2023, he had previously been a resident in another nursing home but they were unable to cope with his dementia, despite saying they could. The home provides specialist care for residents with dementia. From our first visit to the home, we knew it was right for Dad.
It is a modern, purpose-built home with nice, light rooms in a quiet location.
The staff are all absolutely amazing, so caring, patient and understanding of the needs and care of the resident.

I would thoroughly recommend Knights' Grove Care Home if you are looking for residential dementia care for your loved one.

Reply from Fran Donno, Customer Service Adviser at Knights' Grove Care Home

Thank you for your lovely review. It is always nice to hear words like caring and patient being used to describe our staff and we hope Knights' Grove Care Home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 August 2026

We provide dementia nursing and residential care. Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 08 Jul 2025

    Residents at Knights' Grove Bupa Care Home were recently visited by a local group of Brownies. The local Brownies visited the specialist dementia care home to meet all the residents,...

Upcoming Events

There are no upcoming events for Knights' Grove Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Knights' Grove Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Knights' Grove Care Home

What types of Care is Knights' Grove Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Knights' Grove Care Home have?

There are 56 Single Rooms.

What are the Facilities & Services at Knights' Grove Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Knights' Grove Care Home to the centre of Southampton?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knights' Grove Care Home to verify any information. View our terms and conditions. Knights' Grove Care Home has an Enhanced Service -more info.