
lovely homely feel; the team is highly skilled, friendly and positive, and they really careKaren D(Daughter of Resident/Service User)

Great care home, everyone I have met so far is so passionate about what they doMatt W(Grandson of Resident/Service User)

can't fault this home at all. Staff are friendly and extremely helpful. Nothing is too much troubleJane J(Daughter of Resident/Service User)

lovely homely feel; the team is highly skilled, friendly and positive, and they really careKaren D(Daughter of Resident/Service User)

Great care home, everyone I have met so far is so passionate about what they doMatt W(Grandson of Resident/Service User)

can't fault this home at all. Staff are friendly and extremely helpful. Nothing is too much troubleJane J(Daughter of Resident/Service User)

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a warm welcome to those in need of dementia residential and dementia nursing care including palliative care and also offer day care.
Situated in a quiet residential area of North Baddesley, close to local amenities, Knights Grove...
Care Provided by Knights' Grove Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Knights' Grove Care Home for full pricing details and T&Cs.
Contact Knights' Grove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Clare Relf (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (7)
Knights' Grove Care Home Reviews (115)
Knights' Grove Care Home has a Review Score of 9.8 (9.845) out of 10, based on 17 reviews in the last 2 years.
Over all time Knights' Grove Care Home has 115 reviews.
My overall experience is very pleasing. I'm happy with the staff and the care being given.
Thank you for your kind words. We are pleased to hear that you are happy with the care that your Mother-In-Law receives and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Since Dad has been living there, I have witnessed their care first-hand. The staff are wonderful and really put Dad's needs first with their compassion and patience. I trust them completely to do right by Dad and also his family.
I am so grateful to everyone there, especially the home’s manager who helped me through a really emotional time.
The home itself is well-maintained and spotless and Dad's room is wonderful.
I would recommend the care home to families whose loved ones need specialist dementia support. They are experts and demonstrate that at every level.
Thank you for taking the time to leave your review. We are pleased to hear Knights Grove staff went above and beyond to help make such a difficult transition as smooth as possible for both yourself and your dad. We will certainly pass your comments on to the manager and hope to continue providing your loved one with the best possible care.
My husband has been a resident at Knights' Grove for the last twenty months. Although the first few months were very challenging my husband is now settled. The manager and staff have always shown him great kindness, understanding and have always been very patient with him. He loves them all, I am sure there would not be a better nursing home for him and I will be eternally grateful to everyone who has helped look after him.
Thank you for your kind words. We are glad to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope Knights' Grove Care Home did everything possible to make the transition as easy...
My mum has been at Knights Grove since February, it was a very difficult decision to put her in a care home but Knights Grove has been amazing. It really does feel like a family there, all the staff are so caring and look after her and the other residents so well. There are always lots of activities for Mum to join in with, entertainment, parties and singalongs and the food is excellent. We are always as a family made to feel very welcome when we visit and it is a pleasure to visit mum in such a caring environment. Any concerns regarding mum are immediately communicated to me and we work as a team to resolve any issues she might be having. Although mum has dementia she tells me regularly that she is well looked after and has thanked the staff herself for their care which is a testament to all the staff at Knights Grove.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care and we are glad to help you and your family through such a difficult time. We are happy to hear you feel like a part of our Knight's Grove family and that you are impressed with our staff and...
Our mother resided in Knights' Grove for seven years, during which time she was assisted through her dementia journey. At each stage staff showed great care, empathy and compassion, subtly changing the way they provided support and care as her condition slowly deteriorated. In early September, it seemed she was starting to slip away. The staff showed their customary compassion, ensuring that she was comfortable and warm, and that although she was unable to appreciate her surroundings or respond, she was seldom alone for any length of time. We have always been fully appraised of her situation; in her final stages we were there most of the time. While caring for Mum, the staff also provided great support for us, ensuring that we required nothing, including drinks and food when we stayed overnight. The staff managed Mum’s passing with sympathy and empathy, providing comfort for the whole family. We could not have wished for better surroundings or people with whom Mum spent her final days.
We appreciate you taking the time to leave us your comments. We are saddened to hear about your loss. We are glad to hear Knights' Grove made such an effort to keep your mother as comfortable as possible. We will certainly pass your comments on to the manager.
Dad spent the last eighteen months of his life at Knights' Grove Care Home. He was looked after beautifully with care, respect, dignity and love. My family and I couldn't have wished for kinder people to look after him. He was always clean, comfortable and content. We are forever grateful for the level of comfort Dad was in.
Thank you for taking the time to leave your review. We are saddened to hear about your loss. We were glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Never have any concern over my gran's wellbeing. Staff are always on hand if there are any issues or concerns we have.
We appreciate you taking the time to leave your review. It is so lovely to hear that your gran is benefitting from the high-quality care that we provide and that you are impressed with the facilities and cleanliness of our home. Please let us know if there is anything we can do to make Gran's stay as comfortable as possible.
My husband was sent to Knights' Grove Care Home by the discharge team on 12th January 2023 for six weeks assessment. On entering Knights' Grove, my daughter and I had a lovely welcome (which put us at ease straight away). I can also say I am very happy with Knights' Grove, the staff, nurses, carers, chef and reception staff are excellent and nothing is too much trouble for them, they are all very kind to my husband and patient.
Thank you for your kind words. We are pleased to hear that you were welcomed with such kindness and that you can feel at ease with your husband being in our care. We hope to continue providing your loved one with the best possible care.
My husband has been a resident of Knights' Grove Care Home for the last 16 months. He has advanced dementia and can only communicate at a minimal level but he is always treated with respect and compassion by all the staff who look after him. I am confident that the well-being of the residents is at the top of the agenda, supported by all staff, receptionists, care staff, hairdressers etc. I am really happy that he is in Knights' Grove Care Home- it's a home-from-home for both of us.
Thank you for your lovely review. We are so pleased to hear how happy you are with the care provided for your husband at Knight's Grove Care Home. It is always nice to hear positive feedback from residents loved ones and we hope to continue proving your husband with the best possible care.
My dad was admitted in December in a distressed state, and the staff immediately made him feel welcome. Fully recommend!
Thank you for your lovely review. We are glad to help you and your family through such a difficult time and hope Knights Grove Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like “caring” and “knowledgeable” being used to describe our care. We hope to continue providing your loved one with the best possible care.
My mother has been shown such kindness and exceptional care.
The staff have gone out of their way to make her feel welcome. They have shown such compassion, and nothing is too much trouble for them.
All the staff I have met so far have been extremely friendly and very professional.
My mother has recently had a chest infection, and the staff have been marvellous; they’ve been so attentive.
They come immediately when she calls them and has such a cheery disposition.
They’ve tempted her with a good choice of menu and have attempted to encourage her to eat.
The staff have helped her with personal hygiene. I always find her in freshly laundered clothes and in a clean bed.
The facilities are very good too. The place is always extremely clean and tidy.
I am delighted we found this care home and cannot fault the care in any way.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially hearing words like “compassion” and “attentive” being used to describe our care brings us so much joy. We will certainly pass your comments on to the manager and thank you for choosing Knights Grove for your stay.
Mum was at the home for a short time but was supported with dignity and respect. I was kept informed of any issues or concerns, so felt I was included in her care. Due to health issues, Mum passed at the home. The staff there at that time were very compassionate with Mum and with myself, giving me alone time to say goodbye, but supporting me if I needed it. Throughout Mum's stay, all management and staff have been uplifting and positive and I have felt Mum and I were important.
We appreciate you taking the time to leave us your comments and we send our sincere condolences to you and your family. Hopefully, you can take comfort from knowing your mum was cared for with dignity and respect.
The way the team at Knights Grove safely embraced my father with love, friendship and care for the last 14 months of his life was a delight for my family to witness, they truly restored his spirit in this time and he was very happy and contented at the home. In our experience, the care team are most deserving of their outstanding ratings.
Thank you for your kind words. Hopefully you are comforted by knowing that he received the very best care possible whilst with us at Knights Grove.
I would like to thank all the wonderful staff at Knights Grove. Everyone from the lovely ladies on reception through all the care staff to the cleaners and caterers give 110% for the residents. It was very comforting to know that my mum was in such safe hands. Thank you all so much.
Thank you for your kind words. Please accept our sincere condolences and thank you again for choosing us to care for your mum.
Excellent care home where staff care about their residents. They take the time to get to know residents and they look after the relatives too. Provided regular updates regarding my father's care and some exceptional staff who always go above and beyond. Would highly recommend and thank them all for looking after my dad.
Thank you, we really appreciate your review and recommendation.
My family and I are so very grateful for the care and attention 'Team Knights Grove' lavished upon my father whilst he was with them; all of the staff treated him with such respect, kindness and patience. They were also a great support to us as a family during this sad and challenging time. A massive thank you to you all!
Knights Grove has a lovely homely feel; the team is highly skilled, friendly and positive, and they really care. Very highly recommended!
We appreciate you taking the time to leave us your comments. We are sorry for your loss please accept our condolences. We are glad to have helped you and your family through such a difficult time, thank you for your recommendation and hopefully you will go away from this feeling like your loved one received the best possible care.
Excellent staff and the manager is the best we've had. One nurse, in particular, is very good, always has time for Mum. The home is very clean and Mum is very happy here. Very good rules during COVID and safety measures.
Thank you for your kind words. We are glad to hear that your mum is happy in our care at Knights Grove and that our pandemic safety measures have been reassuring for you.
Mum is really happy and being looked after by fantastic staff. The home is beautiful and they are very welcoming. Mum receives excellent care and carers are so patient with mum. A nurse and the manager are brilliant. The receptionist is so helpful and great. All carers are lovely and so good with mum.
We appreciate you taking the time to leave us your comments. It is so lovely to hear that you are happy with the care mum receives and that you feel welcome. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
Great care home, everyone I have met so far is so passionate about what they do and they provide a great service. It is a massive comfort to know your loved ones are in their care.
Thank you for your lovely review. We are glad to hear you are comforted by knowing that your loved one is being well looked after at Knights' Grove. Thank you again.
My Mum was at Knights' Grove for a very long time as she had complex care needs and early onset Dementia. Over the years I was visiting, firstly with my Dad, then on my own, I witnessed nothing but cheerful good humour, care and compassion towards my Mum. My Dad was on oxygen and himself very frail but they treated him with love, care and understanding as he was very distressed by Mum's condition. Over the past 18 months of the Pandemic, they risked their lives to look after and keep the residents safe. I am truly grateful and humble. Thank you.
Thank you for your kind words. We are glad to have been able to support you and your family throughout what has been a very challenging time. It is so lovely to hear that you were always treated with compassion and kindness by everyone. I will certainly pass on your thanks to the whole team. Thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 03 August 2026We provide dementia nursing and residential care. Please contact us for latest vacancies.
News (1) & Events (0)
- 08 Jul 2025
Residents at Knights' Grove Bupa Care Home were recently visited by a local group of Brownies. The local Brownies visited the specialist dementia care home to meet all the residents,...
There are no upcoming events for Knights' Grove Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 31 Jan 2024Recipient: Knights' Grove Care Home
Accreditations
There are no accreditations posted yet for Knights' Grove Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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