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Knights' Grove Care Home

Thomas Road, North Baddesley, Southampton, Hampshire SO52 9EW
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lovely homely feel; the team is highly skilled, friendly and positive, and they really careKaren D(Daughter of Resident/Service User)
Knights' Grove Care Home, Southampton
Great care home, everyone I have met so far is so passionate about what they doMatt W(Grandson of Resident/Service User)
Knights' Grove Care Home, Southampton
can't fault this home at all. Staff are friendly and extremely helpful. Nothing is too much troubleJane J(Daughter of Resident/Service User)
Knights' Grove Care Home, Southampton

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a warm welcome to those in need of dementia residential and dementia nursing care including palliative care and also offer day care.

Situated in a quiet residential area of North Baddesley, close to local amenities, Knights Grove...  

Care Provided by Knights' Grove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,645From £1,810
Nursing Dementia CareFrom £1,815From £1,995

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Knights' Grove Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Clare Relf (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (56)
  • Single Rooms with ensuite Wet Room (7)

Knights' Grove Care Home Reviews (115)

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9.8

Knights' Grove Care Home has a Review Score of 9.8 (9.845) out of 10, based on 17 reviews in the last 2 years. Over all time Knights' Grove Care Home has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from Diane S (Niece of Resident) published on 14 June 2021 Submitted via Website
Overall Experience

The home always kept me informed of how my loved one was doing, very well cared for. Very helpful and lovely staff. I wanted to say thank you to the staff for all the lovely care given to my loved one, giving them a sweet treat and a thank you card to remind them of us.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Knights' Grove Care Home

We appreciate you taking the time to leave us your review. We are glad to hear you felt well informed of your loved ones' progress and that they were well cared for at Knights' Grove.

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Review from Adele S (Friend of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

This past year I have not seen my friend due to COVID and because my friend is blind and hard of hearing, it was not possible to be in touch. The carers have been great. Giving me time on the telephone to talk about my friend's well-being. I am satisfied that they have given excellent care and kept my friend safe.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Knights' Grove Care Home

Thank you for your kind words. It is good to hear that you have been kept up to date with your friend's well-being throughout what has been such a difficult time. We hope to welcome you back for a visit soon!

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Review from Jane J (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

I can't fault this home at all. Staff are friendly and extremely helpful. Nothing is too much trouble! Mum's room is bright and homely. The care given is excellent. Very happy with Knights Grove!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Knights' Grove Care Home

Thank you for your lovely review. It is always so nice to hear words like excellent being used to describe our care. Thank you for choosing us to look after your mum.

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Review from Beryl B (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

Always welcoming and helpful on arrival and the care staff are happy to answer questions about my Dad. The home smells fresh and clean throughout and I have never visited Dad without him being well presented despite his condition. Thank you for allowing me to see him today after so long.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Knights' Grove Care Home

Thank you for your review. We are so happy to be able to welcome you back in for visits!

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Review from Angela H (Daughter of Resident) published on 14 April 2021 Submitted via Website
Overall Experience

My mother has been a resident of Knightsgrove for over 6 years and although her condition has worsened, the continued care and kindness shown to her has been exceptional. Staff cannot be praised highly enough, always having the time to talk to residents relatives and to keep them informed of any relevant concerns. The covid pandemic has also highlighted the importance of keeping loved ones safe and well. I feel the home has done this exceedingly well with the safety of residents being paramount. I would highly recommend this care home to anybody looking for a safe and happy home for a loved one.

Reply from Penelope Kudelnitzky, Customer Service Adviser at Knights' Grove Care Home

Thank you for your feedback and praise for our staff at Knights Grove Care Home. We have a genuine regard for all of our residents. and thank you for understanding during these difficult times and the importance of keeping all our residents safe.

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Review from Rita S (Widow / Widower) published on 16 March 2021 Submitted via Website
Overall Experience
My husband was a resident for two and a half years with Alzheimer's. After I was asked to remove him from 2 other care homes I was very disillusioned with finding care for him. He had changed with the disease and was not always the easiest person to manage. As the months went on in Knights' Grove, my confidence grew and when we went into lockdown and I was unable to visit I had a weekly update from his nurse and was totally confident he was well looked after. Everyone knew him and I were polite, helpful and always a smile. I cannot stress enough the importance of placing a loved one with Alzheimer's in the care of a specialist care and nursing home and this one certainly has the experience.

When his condition changed I was called in given a Covid test and wearing PPE I was able to say my goodbyes in a calm and lovely room with all the support I needed. I thank them.

Reply from Melanie Cope, Customer Service Adviser at Knights' Grove Care Home

Thank you so much for taking the time to leave such a touching and wonderful review. We feel that our team at Knight's Grove is made up of some exceptionally amazing people, and we are so glad to hear you were happy with the specialist dementia care we provide. We are so sorry for your loss - we...  

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Review from Stephanie B (Daughter of Resident) published on 11 March 2021 Submitted via Website
Overall Experience

My mother was a resident at Knights Grove from October 2019 until she passed away in January 2021. Throughout her stay, she received the highest level of care from all the staff, not only managing her vascular dementia with skill and diplomacy but also meeting her complicated medical care too. The same team looked after her throughout her stay meaning she had continuity of care and she had a wonderful relationship with her carers. She told me often how well she was looked after and she felt safe in their care which was very important to me. There is a lovely family-like atmosphere within the home. During visiting restrictions required by covid 19, the staff organised regular video calls and communication regarding my mother's care and condition were first class. At all times I knew my mother was being treated with care and dignity and have no hesitation in recommending this wonderful care home to others needing residential care for their loved ones.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Knights' Grove Care Home

Thank you so much for your incredibly thoughtful comments, we are so grateful to receive your lovely feedback. We are so sorry for your loss, please accept our condolences during this incredibly difficult time. We are so pleased that you were happy with the care and attention we provided for your mother. Please let us know if there is anything we can do for you and your family.

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Review from Lynda C (Daughter of Resident) published on 12 February 2021 Submitted via Website
Overall Experience
My dear father has been a resident at Knights Grove for more than six years now.
He resides on the ground floor which is residential. Despite his advancing dementia and other health issues, he has been cared for by some of the kindest, most professional and caring staff who go above and beyond to make sure he has everything he needs.
During the pandemic, they have made sure to keep me up to date on Dad's day to day health, and always make time to chat with me if I call to enquire after his wellbeing. Nothing is too much trouble. My anxieties regarding not being able to physically visit are always addressed and I feel more than confident that dad is getting the very best attention.
All of the staff in every department treat Dad as a dear friend. They will take time to encourage him to do things and never force him to do something he doesn't want to do.

A new manager has brought vibrancy and direction to the home. All in all, I am extremely happy to recommend Knights Grove!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Knights' Grove Care Home

We appreciate you taking the time to leave us your comments about Knights Grove. It is always nice to hear that families feel that their loved ones are being so well looked after. We hope to continue providing your loved one with the best possible care.

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Review from Andrew S (Son of Resident) published on 21 December 2020 Submitted via Website
Overall Experience

Had a really special visit to Knights Grove Care Home today. After passing a Covid test, I was able to go into visit my mum in her room! I can't praise the staff enough for how well they handle the whole process. All PPE, social distanced, one way systems etc in place to make sure everything is as safe as possible. The test procedure was quick, and the result only takes 30 minutes, and then I was able to visit mum, still with a face mask, but it was really lovely too, at last, to be in the same room. It was fantastic to see her being so well cared for. Thanks to all involved.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Knights' Grove Care Home

Thank you so much for your kind words. We are so pleased to hear this feedback; thank you for taking the time to write this lovely review for us.

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Review from Diane S (Granddaughter of Resident) published on 22 June 2020 Submitted via Website
Overall Experience

Lovely friendly staff, very happy with the care my grandfather is receiving and how they are communicating with the family during this lockdown period. My grandfather seems very happy there. Fantastic care home.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

We are very delighted to hear your grandfather feels happy in our care. Thank you for your kind words.

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Review from Colin D (Son of Resident) published on 3 June 2020 Submitted via Website
Overall Experience

My mother would appear to have received superb care (given her severe confusion due to her Alzheimer's). During this extremely worrying lockdown period, staff have kept me fully informed, supplied images and it would seem Mum has received the sympathetic one-to-one care that she requires. I cannot speak highly enough of one member of staff in particular. His regular updates and kind reassurance is very well received. My overall rating is excellent. Thank you.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

Thank you for trusting us with your mother's care. We deeply appreciate your kind words.

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Review from J T (Daughter of Resident) published on 21 February 2020 Submitted via Postal Card
Overall Experience

The staff are generally kind, caring and helpful. The building itself is modern and well decorated. My father's room is a little cramped and sometimes not as clean as I would wish. Sometimes gloves, aprons etc left on the floor, surfaces sticky and toilet seat stained. Generally happy with the overall care he receives at Knight's Grove and on the whole, I would recommend it.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

Thank you for the praise. We will discuss your feedback with the home’s manager to help us continually improve our service.

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Review from K B (Granddaughter of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience

My nan seems to have settled here nicely and is very happy. The staff are very friendly and welcoming.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

We are very glad to hear your nan feels well settled and happy with our care, thank you for the lovely feedback.

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Review from L M (Daughter of Resident) published on 24 January 2020 Submitted via Postal Card
Overall Experience

My mother is treated with great kindness. The staff are friendly towards me. There is an excellent range of activities.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for your feedback.

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Review from S T (Daughter of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience

The staff have been very caring towards my mother especially as her behaviour, due to dementia, is declining. I feel that she is in very good hands and even though it is sad to see her like this, I know the staff are doing all they can to provide her with a quality of life.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

Thank you for your kind words. We are very sorry to hear about your mothers decline. Please don't hesitate to tell us if there is anything else we can do to help.

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Review from C B (Sister-in-law of Resident) published on 8 January 2020 Submitted via Postal Card
Overall Experience

My relation is treated with care and dignity. The staff keep me informed of her progress if she is ill. The rooms are bright and cheerful and the staff are friendly.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

We are very happy to hear you can feel at ease with your loved one in our care and thank you for the kind words.

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Review from Bernard B (Husband of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience
From first arrival, the place has been first class. In fact, my wife said it was like home but not quite the same.

Well done.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

Thank you for your praise. We hope the staff did everything to make the transition as easy as possible.

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Review from Karen R (Daughter of Resident) published on 19 September 2019 Submitted via Website
Overall Experience

My father was until recently a resident at Knights' Grove on transfer from hospital. The care home and its staff are excellent. The staff are highly professional, compassionate and above all, caring. The nursing care was exemplary, the nurses took the time to coherently explain everything to do with my dad's care and treatment. I would have no hesitation in strongly recommending Knights' Grove to anyone requiring excellent and compassionate nursing and dementia care.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

Thank you for your kind words. We are very happy to hear you feel that your father is well looked after and we really appreciate you taking the time to leave such lovely comments.

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Review from Rosemary B (Wife of Resident) published on 16 August 2019 Submitted via Postal Card
Overall Experience

I am very pleased with the care my husband is receiving. The carers are brilliant and do all they can to make the residents as happy and comfortable as possible. The cost is high and this year's price rise was a lot but I suppose it is expensive to look after someone with dementia 24/7.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

Thank you for your review, Rosemary. We will certainly pass your comments on to the manager.

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Review from Susan V (Daughter of Resident) published on 10 July 2019 Submitted via Postal Card
Overall Experience
My mother has been a resident of Knights' Grove for 8 years and has been very well looked after. I like the fact that many of the carers have been at the home for many years too.

They are all very kind, treat my mother and myself with respect and they are tuned into my mother's needs. The staff on reception are to be commended too.

Reply from Greta Narbutaityte, Customer Adviser at Knights' Grove Care Home

Thank you for your kind words. We are very happy to hear you and your mother feel like a part of our Knights' Grove family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 August 2026

We provide dementia nursing and residential care. Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 08 Jul 2025

    Residents at Knights' Grove Bupa Care Home were recently visited by a local group of Brownies. The local Brownies visited the specialist dementia care home to meet all the residents,...

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There are no upcoming events for Knights' Grove Care Home.

Awards / Recognitions (9)

Accreditations

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