
lovely homely feel; the team is highly skilled, friendly and positive, and they really careKaren D(Daughter of Resident/Service User)

Great care home, everyone I have met so far is so passionate about what they doMatt W(Grandson of Resident/Service User)

can't fault this home at all. Staff are friendly and extremely helpful. Nothing is too much troubleJane J(Daughter of Resident/Service User)

lovely homely feel; the team is highly skilled, friendly and positive, and they really careKaren D(Daughter of Resident/Service User)

Great care home, everyone I have met so far is so passionate about what they doMatt W(Grandson of Resident/Service User)

can't fault this home at all. Staff are friendly and extremely helpful. Nothing is too much troubleJane J(Daughter of Resident/Service User)

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a warm welcome to those in need of dementia residential and dementia nursing care including palliative care and also offer day care.
Situated in a quiet residential area of North Baddesley, close to local amenities, Knights Grove...
Care Provided by Knights' Grove Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Knights' Grove Care Home for full pricing details and T&Cs.
Contact Knights' Grove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Clare Relf (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (7)
Knights' Grove Care Home Reviews (115)
Knights' Grove Care Home has a Review Score of 9.8 (9.845) out of 10, based on 17 reviews in the last 2 years.
Over all time Knights' Grove Care Home has 115 reviews.
The home always kept me informed of how my loved one was doing, very well cared for. Very helpful and lovely staff. I wanted to say thank you to the staff for all the lovely care given to my loved one, giving them a sweet treat and a thank you card to remind them of us.
We appreciate you taking the time to leave us your review. We are glad to hear you felt well informed of your loved ones' progress and that they were well cared for at Knights' Grove.
This past year I have not seen my friend due to COVID and because my friend is blind and hard of hearing, it was not possible to be in touch. The carers have been great. Giving me time on the telephone to talk about my friend's well-being. I am satisfied that they have given excellent care and kept my friend safe.
Thank you for your kind words. It is good to hear that you have been kept up to date with your friend's well-being throughout what has been such a difficult time. We hope to welcome you back for a visit soon!
I can't fault this home at all. Staff are friendly and extremely helpful. Nothing is too much trouble! Mum's room is bright and homely. The care given is excellent. Very happy with Knights Grove!
Thank you for your lovely review. It is always so nice to hear words like excellent being used to describe our care. Thank you for choosing us to look after your mum.
Always welcoming and helpful on arrival and the care staff are happy to answer questions about my Dad. The home smells fresh and clean throughout and I have never visited Dad without him being well presented despite his condition. Thank you for allowing me to see him today after so long.
Thank you for your review. We are so happy to be able to welcome you back in for visits!
My mother has been a resident of Knightsgrove for over 6 years and although her condition has worsened, the continued care and kindness shown to her has been exceptional. Staff cannot be praised highly enough, always having the time to talk to residents relatives and to keep them informed of any relevant concerns. The covid pandemic has also highlighted the importance of keeping loved ones safe and well. I feel the home has done this exceedingly well with the safety of residents being paramount. I would highly recommend this care home to anybody looking for a safe and happy home for a loved one.
Thank you for your feedback and praise for our staff at Knights Grove Care Home. We have a genuine regard for all of our residents. and thank you for understanding during these difficult times and the importance of keeping all our residents safe.
When his condition changed I was called in given a Covid test and wearing PPE I was able to say my goodbyes in a calm and lovely room with all the support I needed. I thank them.
Thank you so much for taking the time to leave such a touching and wonderful review. We feel that our team at Knight's Grove is made up of some exceptionally amazing people, and we are so glad to hear you were happy with the specialist dementia care we provide. We are so sorry for your loss - we...
My mother was a resident at Knights Grove from October 2019 until she passed away in January 2021. Throughout her stay, she received the highest level of care from all the staff, not only managing her vascular dementia with skill and diplomacy but also meeting her complicated medical care too. The same team looked after her throughout her stay meaning she had continuity of care and she had a wonderful relationship with her carers. She told me often how well she was looked after and she felt safe in their care which was very important to me. There is a lovely family-like atmosphere within the home. During visiting restrictions required by covid 19, the staff organised regular video calls and communication regarding my mother's care and condition were first class. At all times I knew my mother was being treated with care and dignity and have no hesitation in recommending this wonderful care home to others needing residential care for their loved ones.
Thank you so much for your incredibly thoughtful comments, we are so grateful to receive your lovely feedback. We are so sorry for your loss, please accept our condolences during this incredibly difficult time. We are so pleased that you were happy with the care and attention we provided for your mother. Please let us know if there is anything we can do for you and your family.
He resides on the ground floor which is residential. Despite his advancing dementia and other health issues, he has been cared for by some of the kindest, most professional and caring staff who go above and beyond to make sure he has everything he needs.
During the pandemic, they have made sure to keep me up to date on Dad's day to day health, and always make time to chat with me if I call to enquire after his wellbeing. Nothing is too much trouble. My anxieties regarding not being able to physically visit are always addressed and I feel more than confident that dad is getting the very best attention.
All of the staff in every department treat Dad as a dear friend. They will take time to encourage him to do things and never force him to do something he doesn't want to do.
A new manager has brought vibrancy and direction to the home. All in all, I am extremely happy to recommend Knights Grove!
We appreciate you taking the time to leave us your comments about Knights Grove. It is always nice to hear that families feel that their loved ones are being so well looked after. We hope to continue providing your loved one with the best possible care.
Had a really special visit to Knights Grove Care Home today. After passing a Covid test, I was able to go into visit my mum in her room! I can't praise the staff enough for how well they handle the whole process. All PPE, social distanced, one way systems etc in place to make sure everything is as safe as possible. The test procedure was quick, and the result only takes 30 minutes, and then I was able to visit mum, still with a face mask, but it was really lovely too, at last, to be in the same room. It was fantastic to see her being so well cared for. Thanks to all involved.
Thank you so much for your kind words. We are so pleased to hear this feedback; thank you for taking the time to write this lovely review for us.
Lovely friendly staff, very happy with the care my grandfather is receiving and how they are communicating with the family during this lockdown period. My grandfather seems very happy there. Fantastic care home.
We are very delighted to hear your grandfather feels happy in our care. Thank you for your kind words.
My mother would appear to have received superb care (given her severe confusion due to her Alzheimer's). During this extremely worrying lockdown period, staff have kept me fully informed, supplied images and it would seem Mum has received the sympathetic one-to-one care that she requires. I cannot speak highly enough of one member of staff in particular. His regular updates and kind reassurance is very well received. My overall rating is excellent. Thank you.
Thank you for trusting us with your mother's care. We deeply appreciate your kind words.
The staff are generally kind, caring and helpful. The building itself is modern and well decorated. My father's room is a little cramped and sometimes not as clean as I would wish. Sometimes gloves, aprons etc left on the floor, surfaces sticky and toilet seat stained. Generally happy with the overall care he receives at Knight's Grove and on the whole, I would recommend it.
Thank you for the praise. We will discuss your feedback with the home’s manager to help us continually improve our service.
My nan seems to have settled here nicely and is very happy. The staff are very friendly and welcoming.
We are very glad to hear your nan feels well settled and happy with our care, thank you for the lovely feedback.
My mother is treated with great kindness. The staff are friendly towards me. There is an excellent range of activities.
It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for your feedback.
The staff have been very caring towards my mother especially as her behaviour, due to dementia, is declining. I feel that she is in very good hands and even though it is sad to see her like this, I know the staff are doing all they can to provide her with a quality of life.
Thank you for your kind words. We are very sorry to hear about your mothers decline. Please don't hesitate to tell us if there is anything else we can do to help.
My relation is treated with care and dignity. The staff keep me informed of her progress if she is ill. The rooms are bright and cheerful and the staff are friendly.
We are very happy to hear you can feel at ease with your loved one in our care and thank you for the kind words.
Well done.
Thank you for your praise. We hope the staff did everything to make the transition as easy as possible.
My father was until recently a resident at Knights' Grove on transfer from hospital. The care home and its staff are excellent. The staff are highly professional, compassionate and above all, caring. The nursing care was exemplary, the nurses took the time to coherently explain everything to do with my dad's care and treatment. I would have no hesitation in strongly recommending Knights' Grove to anyone requiring excellent and compassionate nursing and dementia care.
Thank you for your kind words. We are very happy to hear you feel that your father is well looked after and we really appreciate you taking the time to leave such lovely comments.
I am very pleased with the care my husband is receiving. The carers are brilliant and do all they can to make the residents as happy and comfortable as possible. The cost is high and this year's price rise was a lot but I suppose it is expensive to look after someone with dementia 24/7.
Thank you for your review, Rosemary. We will certainly pass your comments on to the manager.
They are all very kind, treat my mother and myself with respect and they are tuned into my mother's needs. The staff on reception are to be commended too.
Thank you for your kind words. We are very happy to hear you and your mother feel like a part of our Knights' Grove family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 03 August 2026We provide dementia nursing and residential care. Please contact us for latest vacancies.
News (1) & Events (0)
- 08 Jul 2025
Residents at Knights' Grove Bupa Care Home were recently visited by a local group of Brownies. The local Brownies visited the specialist dementia care home to meet all the residents,...
There are no upcoming events for Knights' Grove Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 31 Jan 2024Recipient: Knights' Grove Care Home
Accreditations
There are no accreditations posted yet for Knights' Grove Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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