Wilton Manor Care Home

Wow we were transported to a festival! Despite the heat the team dressed for the occasion they were hippy chick's. Psychedelic clothes, beanie hats, flares, headbands to name a few. Cold drinks fresh lemonade, an indoor buffet live music. Everything was so thoughtful with it all in keeping with the happiness of the residents(and visitors.) evoking memories that meant something to the audience in many different ways. The entertainment team plus the carers, kitchen staff, e.t.c. are so amazing they put the CARE in your address....Wilton Manor CARE home, my sister and myself are very gratefu,l we know how much time and effort they put in to achieve these special days on top of their work routines. THANKYOU X

The level and quality of the care they are giving is as if they were members of our family; we couldn't ask for more from them.

Please of mind knowing my dads getting the care he needs while keeping him independent would highly recommend this wonderful home, nothing is too much trouble for the staff and very friendly also allow me to take my dog in which brings joy to my father and the other residents

I witnessed a magical and caring interaction between a distressed resident and the maintenance man. He sat beside the bed and calmly talked to the resident and held his hand. He stayed a while until the resident calmed down.it was a genuine gesture as he interacts with everybody, including us visitors. Nothing is too much trouble. What a great staff team u have, thank you

Our very grateful thanks to all the staff at Wilton Manor, from reception, nursing, carers, activities, housekeeping and maintenance. Everyone was so very kind to Brian who was a resident for almost three years. Nothing was too much trouble and the care he was given was outstanding. Going into Wilton Manor feels like a family. The gardens have been recently had a make over and are now a lovely outside space for the residents.

I would like to praise the manager and her team of amazing professional staff for the beautiful garden which has been created for the residents to enjoy.For the last few days I have been privileged to take my husband down in the garden to enjoy the tranquility and beautiful trees and plant's,.many of which are sensory plants.Coffee and biscuits are enjoyed under the beige umbrellas and really comfortable chairs and sofas a place also where residents can perhaps have a quiet moment of reflection.I consider myself so fortunate that my husband is residing at Wilton Manor,the standard of care is exceptional and the staff are all approachable so if you do have any concerns they can be addressed.Thank you to each and every one of you for the love and care you give each resident.

My mother has resided at this care home for several years and l would like to say thank you for the care she has received. On entering the care home the atmosphere is friendly. The staff are kind and friendly towards the residents.They work as a team with the different situations that do occur.activities are well planned throughout the day to suit the residents.Food is catered to the individual needs. The chef will do their best to help with any concerns.

Thank you all!

Dementia and end of life care excellent. Staff, nurses and manager approachable and caring. Facilities very good, food of good quality and patients are maintained in a secure and safe environment. I Would recommend this facility for this type of care.

My husband came to Wilton Manor after a long stay in hospital where his care was barely adequate in my opinion. Since being at WM he is mych improved, his weight is better, he is more often alert and responsive and he can feed and drink with a little support. He has dementia and so there are good and bad days. When he was in hospital there were only bad and worse days. He gets good care and he loves Lucy and Laura almost as much as his cuddly toys.

The level of care at Wilton Manor is of a very high standard and I couldn't wish for a better care home for my mum . She is safe and well looked after . Thank you to all the staff

My mother has been in Witton Manor just short of 3 years. During her stay, she has settled in well and is much calmer. She is always clean and well dressed, her medications are given on time, and food and drinks are regular and often. All in all, I am very happy with her care.

A week after my mother moved into Wilton Manor she said "When I arrived I felt worthless and afraid unable to do anything for myself. The staff are so kind and friendly. They encourage me to do things for myself. I feel confident even powerful always to ask if I need something. I sit with others at lunch and no long have to be fed. The food is lovely I am not scared to eat because it's a special diet and I don't feel unwell after eating. The residents are friendly and chat with me. For the first time in ages I feel like part of the community and not isolated." My mothers journey has been difficult she is SSI and has dementia and heart issues, mostly importantly she is still a person with feelings. Thank you so much Wilton Manor for recognising this!

My mum has been a resident at Wilton Manor since 2021 after struggling at home. My mums life was greatly improved after she moved into the care home where she receives the highest standard of care and seems much happier. Wilton manor is a lovely care home with a real family feel about it and I'm so pleased we found Wilton manor for my Mum. The manager is friendly, approachable and truly caring, the activity team is amazing and the Food is varied and of a high standard and the chef is always willing to cater to individual needs. Thank you Wilton Manor

The care my mother has received as she nears the end of her life has been excellent. The support I and my siblings have also received has been outstanding and welcomed by all, especially from the home manager, deputy manager, ground floor unit manager and from the activities co-ordinator who has provided little personal touches toward my mothers comfort has been especially touching. These staff members are as asset to your organisation who go above and beyond for my mother and us.

The staff are always willing to keep us updated on Mum's wellbeing, which gives us great peace of mind. Whether it's a small change in her routine or a moment of joy she's experienced, they're happy to share, and it means a lot to us as a family. One of the things we value most is the flexibility around visiting. With different family members juggling work and other commitments, it's been a relief to know we can visit and stay a while and we are always made to feel welcome. The management and care team have created a space where our family and our Mum is able to feel content, relaxed and truly cared for. We're grateful to everyone there.

My mother was very distressed when I moved her into Wilton Manor but the staff managed the very stressful situation extremely well and have cared for her with compassion since that time. My only concern is the fast rise in fees!

My only concern is the steady increase in fees, which have risen by 26% in the 2 1/2 years Mum has been a resident.

She is safe, happy, treated well, stimulated and treated as a human being; who matters.

The kindness, care and compassion shown towards my mum and us (her family) was outstanding. The staff are not just doing a job, they really do care about the residents.