Wilton Manor Care Home

My uncle moved into Wilton Manor in March. He feels safe and happy at the home, it's what he needed and to make sure that myself and my mother didn't have to worry about him falling and banging his head or wandering and getting lost outside.

My mother who is in late stage dementia recently spent 2-weeks respite care at Bupa Wilton Manor Care Home. As a family we were all very, very impressed with the manager and her staff's professionalism and care whilst she was there. The bedrooms and communal spaces were all tastefully decorated, clean and welcoming. The staff were friendly, accommodating and very caring. Mum really enjoyed her time at Wilton Manor and in many ways thrived in the stimulating and safe environment. We will have no hesitation in using Wilton Manor again for both respite and full-time care when the time comes comforted in the knowledge that she will be safe and happy getting the specialist 24-hr care that she needs.

My husband lives at Wilton Manor which is now like a second home to me. Staff are excellent and very caring. Me, our family and friends always feel welcomed at the home and the home manager and her deputy are always there to help. When you walk into the home you feel the positive energy and it doesn't feel like a care home it feels like home.

Although my spouse is on the nursing floor, she is still often quite lively and looks for stimulation. She would benefit from closer integration with more able residents.
Financially, we feel that the care home system needs reviewing with respect to the relative costs of corporation and private funding

Dad seems happy enough even though he seems more distant and having a conversation is getting harder. It is nice to see him looking much cleaner and he has now had a shave and a hair cut.

I have found that my husband is treated kindly and he is clean and as far as I can tell, happy. His room has recently been changed so that it is no longer like a hospital. The staff treat residents very considerately and are friendly. However, there is not enough staff. Mealtimes can be a very unsettling experience and the situation needs to be addressed. Too many people need assistance, too much food is offered, demanding and disruptive people at the same table. It is not possible to make a "family" situation, a carer sitting with a group and being responsible for them.

My husband has been in Wilton Manor Care Home for 2 and a half years. His care is excellent and all members of staff are so helpful and considerate, not only to my husband but to his family. Nothing is too much trouble, I sit with my husband amongst other residents and all staff treat them with the same compassion, kindness and patience.

I have no doubt that my relative is extremely well looked after, her every need is catered for. The home is light and airy and the reception area is very welcoming as are the staff. A huge effort is put into organising a varied range of activities with something to suit every resident. The nurturing staff are excellent and although very busy will do their utmost to answer and allay any concerns. It is important to be confident that your loved one is safe and happy and Wilton Manor Care Home is all about ensuring that this is the case.

My wife has been in a care home for over 4 years and I have never had cause for concern. The staff are excellent in their duties.
I would and have recommended Wilton Manor to friends and family.

My father has been a resident at Wilton Manor for the last 2 1/2 years. I find the staff very caring and helpful both to myself and my father. The home is clean and well maintained. The food is lovely and well portioned. The staff keep me well informed of my father's health and contact me promptly if there is anything to report. My father is very happy and settled and always speaks highly of where he is. Even with his dementia he still takes notice of the level of care he receives and has no complaints.

I looked at 23 care homes for my mum and Wilton Manor was by far the best I saw. Mum has a lovely room and because each floor is self contained, she can go wherever she likes or stay in her room if she feels like it. The staff are fantastic and have helped Mum to settle in. The food is good too. Mum keeps saying how much she likes the place and seems very relaxed, she's already making friends with some of the other residents. I really cannot find any fault with the place or the staff.

My Father was moved to this dementia home from a normal nursing home. The difference to his quality of life was immediate, he could not have been treated with more care, respect and dignity. The staff deal with each individual in a most appropriate way and his behaviour changed completely from being very agitated, depressed and angry to being calm, settled and as happy as a person with dementia could hope for. I cannot find the words to thank the staff enough, dementia is so cruel and affects families as well as the sufferer. They changed my Fathers life, moreover they also changed ours too. Whenever we turn up he is clean, well fed and calm. Most important of all he is absolutely safe and no longer lonely. He has a lovely relationship with the staff and it is wonderful to see him laugh again.

This is an excellent nursing home where residents are treated with dignity and respect. Relatives are notified at once of any change in medication, illness or circumstances in the home. There are regular meetings to discuss any problems, forthcoming events, changes at the home. I have complete confidence in the manager/care staff and nurses, who are knowledgeable and address issues with care and compassion.

I have found the care home staff very caring and professional in the way they cared for my friend whilst staying in Wilton Manor care home. He was treated with the upmost respect considering his illness although he did not show his appreciation owing to his dementia. I know he liked the staff and all their efforts to keep him comfortable, until he passed away.

Excellent home. The staff are superb, very caring and treat people with respect and dignity.

My mother was treated with extreme dignity for the last months of her life. Her care from everybody was exemplary. We were extremely pleased with everything to do with Wilton Manor. Every member of staff couldn't do enough. It really is a lovely place where you can tell the staff love what they do and don't see it as a job.

I am so pleased with the attention, love and care shown to my mother. She is happy and content and the staff are always pleased to help and always make me feel welcome.

Very good. Pleased with the staff. The food is good and mum enjoys the singing.

Lovely care home, caring staff. Best nursing home my mum has lived in. Would recommend Wilton Manor Care Home to anybody who needed to use this facility.

1.   Had a few issues with clothing at the beginning but now resolved.
2.   Rooms always tidy and clean.
3.   Mum always tidy.
4.   Informed of hospital appt.
5.   Food looks very good.
6.   Staff always friendly and polite.

We are pleased with the care my mother gets, she is always presented well and looks clean and tidy. Although she is confused a lot of the time she seems relaxed and generally happy. The staff have always got time for both residents and visitors, making sure all are happy with care etc.

I visit my wife each day although she is quite a handful at times the care is very good. The food with a little help is very good indeed. If I get a problem the management get the matter right very quickly. I am happy that my wife is looked after at Wilton Manor which has given me great confidence and contentment.