Care Homes Owned by Bupa Care Homes

Jobs
9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (113)

113 Care Homes owned by Bupa Care Homes
List View
Map View
Wykebeck Court Care Home

543 York Road, Leeds LS9 6NH 

9.7 71 reviews
"All aspects of this home are outstanding. We would Strongly recommend this home to other families. The nursing care is strong and meets…"   Read all 71 reviews
Location Type Care Home

**Over the coming months, the home is reducing its environmental impact by removing all gas from heating, catering & laundry services and replacing with electric to make Wykebeck Court Care home Bupa’s first Net Zero care home.** Wykebeck Court is… Read more about Wykebeck Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 84 Rooms
  • from £1,200 / week
The Manor House Care Home

Moreton Road, Upton, Wirral CH49 4NZ 

9.7 94 reviews
"I am writing to say thank you to ALL the staff at the Manor House for the way you have looked after me during my spell of respite care.…"   Read all 94 reviews
Location Type Care Home

Built in 1857, Manor House is a listed building that has recently (Feb 23) been modernised and refurbished to a high standard across a number of units. The home has retained many of its original features, including an oak-panelled entrance hall and decorative… Read more about The Manor House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 59 Rooms
  • from £1,155 / week
Church Farm Care Home

Church Farm Lane, East Wittering, Chichester PO20 8PT 

9.7 109 reviews
"The staff are fantastic and very caring. Nothing is too much for them. Would thoroughly recommend to others requiring a care home.…"   Read all 109 reviews
Location Type Care Home

Church Farm Care Home offers residential care including respite, convalescence and day care. The former farmhouse has been converted to provide every modern convenience while retaining features like oak beams and fireplaces. Church Farm has a very… Read more about Church Farm Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 53 Rooms
  • from £995 / week
Hutton Village Care Home

Hutton Village, Hutton, Brentwood CM13 1RX 

9.7 72 reviews
"At the beginning of the month, Mum had a couple of episodes which left her on the floor of her home overnight. She asked to go into a home,…"   Read all 72 reviews
Location Type Care Home

Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support are delivered with a warm and compassionate approach… Read more about Hutton Village Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,415 / week
Northlands House Care Home

6 Westrow Road, Southampton SO15 2LY 

9.7 135 reviews
"Its very good here. The care is very good. The people here don't bother me and I am happy and content here.…"   Read all 135 reviews
Location Type Care Home

Northlands House offers a warm welcome to those in need of residential and nursing care and respite as well as convalescence and palliative care. The purpose-built home offers attractive surroundings indoors and out. The home has all the modern facilities… Read more about Northlands House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 101 Rooms
  • from £1,320 / week
Wingham Court Care Home

Oaken Lane, Claygate, Esher KT10 0RQ 

9.7 177 reviews
"Thank you for your assistance with the set up of the Blua care record account. As ever excellent help from the Wingham Court staff. Thank…"   Read all 177 reviews
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 73 Rooms
Arbrook House Care Home

36 Copsem Lane, Esher KT10 9HE 

9.7 113 reviews
"Mum has settled very well into Arbrook House. The care provided has seen her health and wellbeing improve considerably. She is happy and…"   Read all 113 reviews
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 44 Rooms
  • from £1,550 / week
Fountains Lodge Care Home

13 - 17 London Road, Southborough, Tunbridge Wells TN4 0RJ 

9.7 136 reviews
"Fountains Lodge is modern, airy, light, clean and well laid out. The staff are very professional, give good feedback, are very caring and…"   Read all 136 reviews
Location Type Care Home

Fountains Lodge provides personalised nursing and residential care to people living with cognitive impairments, including dementia care. The purpose built home in Tunbridge Wells offers short stays too (including palliative care), to help both carers… Read more about Fountains Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 76 Rooms
  • from £1,465 / week
Oakcroft House Care Home

Oakcroft Road, West Byfleet KT14 6JG 

9.7 79 reviews
"During the two years my Mum needed full time nursing care, she was resident at Oakcroft. As a family we felt extremely lucky that a bed…"   Read all 79 reviews
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Oakcroft House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,295 / week
Cottenham Court Care Home

High Street, Cottenham, Cambridge CB24 8SS 

9.7 98 reviews
"A comfortable modern room with quality furniture and always kept immaculately clean.The staff were happy, helpful, caring and understanding…"   Read all 98 reviews
Location Type Care Home

Cottenham Court provides tailored care solutions for anyone looking for nursing, residential and short stay care, as well as care and support for those living with Parkinson’s or Multiple Sclerosis. They’re there when you and your loved ones need… Read more about Cottenham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 62 Rooms
  • from £1,465 / week
Heol Don Care Home

Whitchurch, Cardiff CF14 2AU 

9.7 145 reviews
"I'm a friend, but I have found everybody very helpful & kind. Looks very much like a hotel, so I would enjoy living here myself.…"   Read all 145 reviews
Location Type Care Home

Heol Don is a modern purpose-built facility, ideal for a wide range of residential, nursing and dementia care needs for the elderly. An experienced care team tailor care plans to individual needs for short or long term requirements including respite,… Read more about Heol Don Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Mental Health
  • 78 Rooms
  • from £1,600 / week
Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN 

9.7 102 reviews
"After a very upsetting stay at a previous home, we are delighted with the care, attitude, help and friendliness from all the staff in…"   Read all 102 reviews
Location Type Care Home

Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks… Read more about Colonia Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 123 Rooms
  • from £1,115 / week
The Lindsay Care Home

47A Lindsay Road, Poole BH13 6AP 

9.7 136 reviews
"My sister has been well cared for and the staff have been very patient. The care home is very friendly and I have been kept informed at all…"   Read all 136 reviews
Location Type Care Home

The Lindsay is a care home offering nursing, residential, dementia and palliative care. Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support. Rated 'Good'… Read more about The Lindsay Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 70 Rooms
  • from £1,300 / week
St Mary's Care Home

19 Dunstable Road, Luton LU1 1BE 

9.7 191 reviews
"Excellent care, made my nan feel very at ease. Well looked after and attended to. She thoroughly enjoyed her stay. Staff are all am…"   Read all 191 reviews
Location Type Care Home

St Mary’s provides quality residential and nursing care, whilst also specialising in palliative, respite and post operative convalescence care. They also offer nursing care for people living with Parkinson's, Huntington's disease and dementia (dependent… Read more about St Mary's Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,065 / week
Southlands Care Home

9 Ripon Road, Harrogate HG1 2JA 

9.7 97 reviews
"Mum moved in to Southlands this summer for a holiday and she stayed! It's now Christmas and a great time for reflection! To begin with I…"   Read all 97 reviews
Location Type Care Home

Southlands offers both residential and nursing care including support for those living with Parkinson’s. The home also offers short stays for recovery and respite, tailored to suit the individual, as well as a day care service available to the local… Read more about Southlands Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 70 Rooms
  • from £1,310 / week
The Donnington Care Home

Wantage Road, Donnington, Newbury RG14 3BE 

9.7 96 reviews
"I had a great time visiting my mother. I found the staff looking after her very professional and helpfull. I am so thankfull that they look…"   Read all 96 reviews
Location Type Care Home

The Donnington in Newbury focuses on round-the-clock support for a wide range of needs. Care provision includes nursing or residential care, convalescence and respite, as well as palliative care support and help for adults with Parkinson’s. Residents… Read more about The Donnington Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 40 Rooms
  • from £1,400 / week
The Links Care Home

1 Golf Links Road, Broadstone BH18 8BE 

9.7 136 reviews
"The Links manager and staff have always been friendly, helpful and professional from the first visit, through wife's death and settling…"   Read all 136 reviews
Location Type Care Home

This care home is proud to be able to display an Outstanding CQC rating (November 2023). The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links… Read more about The Links Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 68 Rooms
  • from £1,375 / week
Thatcham Court Care Home

Chapel Street, Thatcham RG18 4QL 

9.7 77 reviews
"My dad has been in the home since May 2022 even though his health has gone down hill the care home has been outstanding from the day he…"   Read all 77 reviews
Location Type Care Home

Thatcham Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson's… Read more about Thatcham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,550 / week
Elm View Care Home

Moor Lane, Clevedon BS21 6EU 

9.7 78 reviews
"Staff always professional and caring. Sometimes the communication wasn't always clear and sometimes difficult to get through to nursing…"   Read all 78 reviews
Location Type Care Home

A talented and versatile team at Elm View Care Home offer care and support for a wide range of needs, including residential, nursing, respite, convalescence and palliative as well as Parkinson's care. With a fresh new look for 2025, they've made… Read more about Elm View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 43 Rooms
  • from £1,320 / week
Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB 

9.7 113 reviews
"This is the first time my husband has been for respite. I was worried how he could cope, but the staff, all of them, have been very kind…"   Read all 113 reviews
Location Type Care Home

At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements. This purpose-built home… Read more about Sunnyview House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 84 Rooms
  • from £1,150 / week
Pendean House Care Home

Off Oaklands Lane, West Lavington, Midhurst GU29 0ES 

9.7 91 reviews
"Struggled to find a suitable care home for my friend, who is only 60 years old, following brain tumour surgery, which left her unable to…"   Read all 91 reviews
Location Type Care Home

Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's care and palliative care. Short and long-term stays… Read more about Pendean House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £1,260 / week
Broad Oak Manor Care Home

Broak Oak Close, Arnolds Lane, Sutton-at-Hone, Dartford DA4 9HF 

9.7 71 reviews
"My Mother went into respite at Broad Oak Manor in July for two weeks. Unfortunately she now needs carers around her, she is 99 in November.…"   Read all 71 reviews
Location Type Care Home

Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC registered to provide care for over and under 65 years.… Read more about Broad Oak Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 42 Rooms
  • from £1,260 / week
Newton Court Care Home

28 St Ann's Road, Middlewich CW10 9BJ 

9.7 51 reviews
"This is by far the best care home I've seen to date. It's clean and bright, with lots of activities and FANTASTIC staff. Good to know he…"   Read all 51 reviews
Location Type Care Home

Care plans at Newton Court are carefully tailored to the needs of each individual and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to those requiring residential, nursing, dementia residential,… Read more about Newton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 60 Rooms
  • from £1,085 / week
Cleveland House Care Home

2 Cleveland Road, Edgerton, Huddersfield HD1 4PN 

9.7 104 reviews
"Christmas day was absolutely first rate. There were 4 of us to visit here & we were made so welcome & looked after all the time were were…"   Read all 104 reviews
Location Type Care Home

Cleveland House offers a range of individualised care options for people who require residential, nursing, convalescent and palliative care. A converted private house situated in Edgerton, Cleveland House is a home that boasts both history and charm.… Read more about Cleveland House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 45 Rooms
  • from £1,100 / week
Abbotsleigh Mews Care Home

Old Farm Road East, Sidcup DA15 8AY 

9.7 113 reviews
"Apart from the excellent care my mother is receiving, I wanted to remark on the excellent communication we receive from Abbotsleigh. We…"   Read all 113 reviews
Location Type Care Home

Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care. Short stay, convalescence and palliative care also available. The home is arranged into different houses for different types of care… Read more about Abbotsleigh Mews Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 120 Rooms
  • from £1,365 / week
Staplehurst Manor Care Home

Frittenden Road, Staplehurst, Tonbridge TN12 0DG 

9.7 121 reviews
"As soon as you walk through the for at Staplehurst Manor you feel a lovely warm atmosphere. The staff are cheerful and always polite and my…"   Read all 121 reviews
Location Type Care Home

Staplehurst Manor is a beautiful home, which welcomes anyone in need of nursing or residential care, including those living with Parkinson’s. Nurses are on duty at all times for residents in need of nursing care, which is particularly helpful if their… Read more about Staplehurst Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 30 Rooms
  • from £1,425 / week
Oak Lodge Care Home

Freemantle Common Road, Bitterne, Southampton SO19 7NG 

9.7 138 reviews
"I found the room my husband is in to be clean and fresh every time I visit, he is also well looked after, also I did have a walk around all…"   Read all 138 reviews
Location Type Care Home

Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care. The nurses are here to help residents live the way they… Read more about Oak Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 71 Rooms
  • from £1,600 / week
Woodend Care Home

Bradgate Road, Altrincham WA14 4QU 

9.7 91 reviews
"Really pleased with the care Mum is receiving. The staff are very attentive, caring and reassuring. She has settled in well over the past…"   Read all 91 reviews
Location Type Care Home

Woodend offers a welcoming atmosphere to residents who require residential, nursing or dementia care. For those who need short term respite care the home is also an ideal choice. On sunny days, residents can benefit from visiting the large landscaped… Read more about Woodend Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 79 Rooms
  • from £1,200 / week
Canning Court Care Home

Canners Way, Stratford-upon-Avon CV37 0BJ 

9.7 83 reviews
"We could not wish for a warmer, more nurturing and caring environment for our Mother. She has settled in so well and is truly happy. We…"   Read all 83 reviews
Location Type Care Home

This purpose-built facility is newly refurbished throughout with modern living and dining areas. The new layout suits adults with dementia, residential and nursing needs. The sensory and courtyard gardens help residents enjoy the scenic location… Read more about Canning Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 64 Rooms
  • from £1,200 / week
Sutton Lodge Care Home

87 Oatlands Drive, Weybridge KT13 9LN 

9.6 94 reviews
"I have been very impressed with Sutton Lodge; the staff are caring, cheerful and considerate, and the homely atmosphere and good food has…"   Read all 94 reviews
Location Type Care Home

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic charm and cottage feel while being suited to… Read more about Sutton Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 25 Rooms
  • from £1,450 / week

Bupa Care Homes Reviews (10587)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.643) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
  • 7693
  • 2521
  • 239
  • 73
  • 61
Date Published
  • 10587
  • 810
  • 1533
  • 2765
  • 7822
Reviewer Connection to Bupa Care Homes
  • 3547
  • 1674
  • 1242
  • 655
  • 606
  • 406
  • 383
  • 312
  • 260
  • 245
  • 229
  • 140
  • 124
  • 103
  • 83
  • 76
  • 69
  • 61
  • 61
  • 49
  • 36
  • 32
  • 29
  • 29
  • 27
  • 19
  • 12
  • 11
  • 11
  • 7
  • 6
  • 6
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Waverley Grange Care Home

from Sue S (Wife of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my husbands care.
Visiting is a pleasant experience with friendly staff.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Waverley Grange Care HomeThank you for taking the time to leave your review. It is great to hear that your husband has settled in comfortably with us. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crossley House Care Home

from Steven T (Son of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into Crossley on an assessment visit after 2 weeks respite. We were welcomed with friendly, caring people. We were reassured immediately that he would be very happy there. Over the period dad was in there he was very happy, loved the staff, enjoyed most meals especially the porridge. He enjoyed
activities such as bingo, quizzes, singers, events, parties i could go on. We were always welcome on any and every visit. You could tell the staff genuinely liked and cared for him dearly. There was always someone to ask about any changes etc. They all definitely knew about his care. We can honestly say I feel that the staff although professional became our friends through the time Dad spent there. Even at the end they were respectful of dad's and the family's wishes. Ensuring he was well cared for and yes I think I can say it 'loved".


Thankyou to all the staff involved in dad's care we will really miss our visits to Crossley House.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Crossley House Care HomeYour words remind us why we do what we do. We want our home to feel like a community, and it's wonderful to hear that you have felt a part of it. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elm Grove Care Home

from Janet P (Wife of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was particularly impressed when my husband developed a very high temperature. His temperature and blood pressure (very low) were carefully monitored, and when condition became worse, he was quickly rushed to hospital. After his condition was stabilised after 3 days, he returned to Elm Grove to a very
warm and caring welcome - I cannot rate the staff too highly! They are brilliant!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Elm Grove Care HomeIt's always encouraging to read reviews like this. We are glad to have been able to help you and your loved one at such a difficult time. It's great to hear that your husband has stabilised and has settled back in with us. Your comments are a testament to the dedication of everyone in the home. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Oakcroft House Care Home

from ElizabethW (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very very happy with the care here at Oakcroft.
The care staff and management are among the best we have seen.
Rooms are spacious and well fitted out. All the facilities are excellent.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Oakcroft House Care HomeIt's always encouraging to read reviews like this. We are proud to have such a compassionate team and we're glad this has shone though in your experience. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ardenlea Grove Care Home

from Len W (Husband of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Ardenlea Grove Care Home is extremely well run with pleasant and professional staff. The rooms are large and well furnished. This care home is located close to the center of Solihull with good road connections. Having looked around many local care homes for my wife I am sure I chose the right one.
The care home is clean and well laid out.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you taking the time to leave us your comments. We are so pleased that you chose Ardenlea Grove for your loved one's stay. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We're committed to making every day as positive and comfortable as possible for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Waverley Grange Care Home

from Monica C (Wife of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, Graham, is a very satisfied resident of Waverly Grange. Despite having very limited mobility his care is excellent, and he get on well with the excellent staff, who are exceptionally patient. Activities are well planned and enjoyed.
I am welcomed when I visit and have supper with Graham
which I appreciate.Out of Top 30 (Position) - Missing Ratings - email matches so sent Missing Ratings email.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Waverley Grange Care HomeThank you for your lovely review. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Mealtimes are such an important part of daily life and it's lovely to hear that you find them enjoyable. We're pleased to hear that your husband has enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Broad Oak Manor Care Home

from Gary L (Son of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Broad Oak Manor back in July 25. The family put her in on Mum's request, as she was no longer able to cope in our family home, living there on her own, so she went into respite.
I can say it was the best thing we did for her, she was completely changed woman, so much happier and she
made friends with other patients and with all of the brilliant staff, who are all so very helpful and friendly. Unfortunately my mum passed away on the 4th Jan. but she enjoyed six happy months in the care home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Broad Oak Manor Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. It is always nice to hear from family members feeling like their loved one has been well cared for and looked after. Although the transition into a care home can be difficult sometimes, it's humbling to know how much this period helped you and your family. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Springs Care Home

from Sue R (Relative of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ideal place for my relative. Nothing is too much trouble. Brilliant staff - so friendly and informative. Great entertainment for the residents. Lovely rooms. All superstas. No complaints here.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Springs Care HomeWe appreciate you sharing your experience with our home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. We hope to continue providing your loved one with the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Priory Care Home

from Betty W (Resident) assisted by family/friend published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have enjoyed my time at The Priory and with all the good care & attention I have recovered well from my fractured neck bone. But being honest I am looking foward to going back home and being in my own house, and back with my husband. Thank you all for looking after me.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Priory Care HomeWe appreciate you taking the time to leave us your comments. We are happy to have been able to support you for a period of respite care. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for choosing The Priory for your stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ridley Park Care Home

from A S (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so glad that myself and my sister moved my dad to Ridley Park. The care and treatment are excellent. The staff are very positive respectful and caring in there approach to my dad. As a family we wished we'd moved my dad to this home earlier than we did. I would recomend this home to anyone that
needed to place there loved one into nursing home. I will recommend this home to my professional colleagues. The staff listen to my family about my dad needs.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ridley Park Care HomeThank you for your kind words. We are so pleased to hear that your dad has settled in comfortably with us at Ridley Park care home. Your comments are a testament to the dedication of everyone in the home. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mount Hall Care Home

from S P (Relative of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I visit my fiancés grandmother at Mount Hall the friendliness, helpfulness, and caring nature of the staff is evident as soon as you walk through the door as you are always greeted warmly by the employees behind the desk. The staff all make such an effort to smile and chat to you when they
pass you in the corridor and form lovely bonds with the visitors and the residents. When I visit my fiancés grandmother she always looks well taken care of with her hair nicely styled and her nails painted beautifully, she always has tea on hand and either a biscuit or a hearty meal too. The staff and carers are so kind to her and they all made such a fuss over her for her recent birthday, even allowing us to have a family gathering in the lounge to celebrate the special occasion.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Mount Hall Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. We are so pleased that the kindness and care of our staff members has been recognised. We are delighted that your loved one is enjoying being pampered in our salon. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. We're committed to continuing to support you and your family in every way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Kilfillan House Care Home

from V S (Friend of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The ambiance of the place is good. You feel it as you walk in. Plus the staff above all seem kind as well as being efficient.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Kilfillan House Care HomeWe're so grateful that you've taken the time to share your thoughts. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ardenlea Grove Care Home

from Ivor F (Son of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
I find the staff extremely helpful and friendly. Mum is comfortable. warm and in the right environment although personally I find it very difficult. The room is basic and when I saw her last she looked somewhat dishevelled and needing a bit of TLC. It may be her refusing - I do know her! Overall she
looked a sad old lady.
The staff were very attentive and I cannot fault them or the care.
It was a shame to visit in January that no one had opened the card with the flowers sent to her for Christmas.


I know it was a one off and a snowy Sunday, but the paths and road were unsafe and needed clearing for access to the site. Being picky here.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you taking the time to leave us your comments. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We will discuss your feedback with the home's manager to help them continually improve their service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cottenham Court Care Home

from C M (Niece of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff made it an easy transition for my uncle to move into the care home. The care he has received since he has been there has been exceptional. The staff are very friendly and caring. The food is well-cooked with a good variety of menu each day. The laundry service is excellent for
the residents' clothes.
The is a variety of activities each day, but find it's mostly suitable for the female residents as there are more in the home than male. The rooms are adequate and have been decorated to a good standard, but are on the small side.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Cottenham Court Care HomeWe appreciate you taking the time to leave us your comments. It's great to hear that the transition into care home life was seamless for you and your loved one. Hearing that our care brings you peace of mind truly means so much to us. It's great to hear that the dining experience has been a highlight for you at Cottenham Court. We know how important good food is to feeling at home. We're looking forward to creating many more happy memories with you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Chilton Meadows Care Home

from J T (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Chilton Meadows for 2 years until her passing last August, during which time I visited her almost every day. At all times both Mum and we as a family were treated with the utmost respect and love. During her final days we were wrapped up in love and care, thereby making what
was a devastating time more bearable to cope with. Many of the staff have become special friends. Since her passing I have become a volunteer and my visits feel like being welcomed back into a close family. My dad was a resident some 15 years ago and the care was excellent then too, in fact some original staff remain the same from then to today, which says it all! I jave no hesitation in recommending the home to others.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Chilton Meadows Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. We are humbled to hear how the love and support from our staff members shone through in your experience. We are so pleased to have you volunteering with us and a part of our Chilton Meadows family. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Oak Lodge Care Home

from Lena L (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oak Lodge has been amazing with my dad. The team are amazing, always treating my dad with dignity and respect, my dad has choices in every situation. Catering can be questionable at times but cater for everyone. My only criticism is there could be more interacting activities for the more able like my
dad.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Oak Lodge Care HomeWe appreciate you taking the time to leave us your comments. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We will discuss your feedback with the home's manager to help them continually improve their service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Kensington Care Home

from Sally R (Wife of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I was charmingly shown round the care home by a member of staff. She took time and trouble. The decor in the public rooms is relaxing and smart. The bedrooms, which are small were slightly smothering and predominantly beige. It was this overall beige of the bedrooms which makes me wonder if I could
live here, particularly if I was losing my faculties.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Kensington Care HomeThank you for taking the time to leave your review. We are pleased to hear that you found the staff member who showed you around the home charming- our goal is to make everybody feel welcome from the moment they arrive. We will discuss your feedback with the home's manager to help them continually improve their service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heathbrook House Care Home

from H S (Great-granddaughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are great my Nan used to be in another care home where they just left her in the room since we have put my nan in Bupa Health Brook House they have got her out and about great place would recommend to anyone
Reply from Hayley Langley, Home Manager at Heathbrook House Care HomeThank you so much for your valuable review , I will share your feedback with our wonderful team !
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mount Hall Care Home

from Rosa M (Granddaughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma celebrated her 100th birthday at Mount Hall and when I visited all the staff were so so lovely & you can tell they genuinely care. I'm so happy my grandma is in such a nice, clean & safe place!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Mount Hall Care HomeWe're so grateful that you've taken the time to share your thoughts. It's great to hear that your grandma enjoyed celebrating her 100th birthday with us- what a cause for celebration! It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're looking forward to creating many more happy memories with you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lindley Grange Care Home

from Caroline W (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm really happy with the care my mother is receiving. Everyone is friendly and courteous towards her. She is always busy and there is lots to keep her occupied, which helps her a lot. She enjoys the visitors and the entertainment that is arranged. I feel happy in the knowledge that she is settled and
is being well card for.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Lindley Grange Care HomeThank you for taking the time to leave this lovely review. Hearing that our care brings you peace of mind truly means so much to us. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Loading...

Awards / Recognitions (8)

Loading...

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.