Care Homes Owned by Bupa Care Homes

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (113)

113 Care Homes owned by Bupa Care Homes
Cottingley Hall Care Home

Bradford Road, Bingley BD16 1TX 

9.8 139 reviews
"Dad is into his second day at Cottingley Hall and we feel he is in very good hands. The staff have been very attentive not just to Dads…"   Read all 139 reviews
Location Type Care Home

Cottingley Hall offers both long and short term stays, providing residential, nursing, convalescence and respite care. The care home also provides care for older people with a physical disability and palliative care. A homely property, Cottingley… Read more about Cottingley Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 40 Rooms
  • from £1,210 / week
Ardenlea Court Care Home

Bucknell Close, 39/41 Lode Lane, Solihull B91 2AF 

9.8 81 reviews
"My father was cared for at Ardenlea Court for eleven weeks. During this time, the care, respect and companionship he received were never…"   Read all 81 reviews
Location Type Care Home

Tailored care packages at Ardenlea Court include residential, nursing, palliative and nursing dementia care for both short and long term stays. Situated in a peaceful suburb of Solihull, the purpose-built home offers homely yet modern and comfortable… Read more about Ardenlea Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,100 / week
Premier Court Care Home

Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH 

9.8 109 reviews
"Very impressed with every aspect of the Premier Court. The facilities, activities and cleanliness all top notch. But mostly the staff who…"   Read all 109 reviews
Location Type Care Home

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips.… Read more about Premier Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
  • from £1,165 / week
Wingham Court Care Home

Oaken Lane, Claygate, Esher KT10 0RQ 

9.8 177 reviews
"On entering the home, immediately aware of a warm, welcoming and caring atmosphere. A great welcome at the reception was repeated by every…"   Read all 177 reviews
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 73 Rooms
The Arkley Care Home

140 Barnet Road, Arkley, Barnet EN5 3LJ 

9.8 99 reviews
"My Mum is very pleased after moving into the Arkley Care Home. The most important thing is that the manager Denisa and all her staff are…"   Read all 99 reviews
Location Type Care Home

The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative convalescence care, as well as in helping younger adults with… Read more about The Arkley Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 54 Rooms
  • from £1,215 / week
Wykebeck Court Care Home

543 York Road, Leeds LS9 6NH 

9.8 69 reviews
"My mother has stayed at Wykebeck Court Care Home many times for respite over the last two years. It's a lovely, friendly, caring place;…"   Read all 69 reviews
Location Type Care Home

**Over the coming months, the home is reducing its environmental impact by removing all gas from heating, catering & laundry services and replacing with electric to make Wykebeck Court Care home Bupa’s first Net Zero care home.** Wykebeck Court is… Read more about Wykebeck Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 84 Rooms
  • from £1,200 / week
Hutton Village Care Home

Hutton Village, Hutton, Brentwood CM13 1RX 

9.8 71 reviews
"At the beginning of the month, Mum had a couple of episodes which left her on the floor of her home overnight. She asked to go into a home,…"   Read all 71 reviews
Location Type Care Home

Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support are delivered with a warm and compassionate approach… Read more about Hutton Village Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,415 / week
Eglantine Villa Care Home

Eglantine Lane, Horton Kirby, Dartford DA4 9JL 

9.7 97 reviews
"Mum and I have just been to the art exhibition. The level of the artwork was amazing. The techniques used by the activities team to achieve…"   Read all 97 reviews
Location Type Care Home

Eglantine Villa, once a private residence, is a carefully converted home offering nursing, residential dementia care, respite, palliative, Parkinson’s and convalescence care. The home is made up of two separate buildings (Jasmine House and Lavender… Read more about Eglantine Villa Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 49 Rooms
  • from £1,450 / week
Arbrook House Care Home

36 Copsem Lane, Esher KT10 9HE 

9.7 111 reviews
"My brother spent the last week of his life at Arbrook House, a beautiful and caring environment, and he was so pleased to be 'back…"   Read all 111 reviews
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 44 Rooms
  • from £1,550 / week
The Manor House Care Home

Moreton Road, Upton, Wirral CH49 4NZ 

9.7 93 reviews
"All the staff in the Manor exceeded our expectations not only in looking after our dad in his final months, but also in the wonderful,…"   Read all 93 reviews
Location Type Care Home

Built in 1857, Manor House is a listed building that has recently (Feb 23) been modernised and refurbished to a high standard across a number of units. The home has retained many of its original features, including an oak-panelled entrance hall and decorative… Read more about The Manor House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 59 Rooms
  • from £1,155 / week
Fountains Lodge Care Home

13 - 17 London Road, Southborough, Tunbridge Wells TN4 0RJ 

9.7 134 reviews
"We have just recently moved my father in-law into this home wow what can I say , it's the best thing we ever done , the staff go out there…"   Read all 134 reviews
Location Type Care Home

Fountains Lodge provides personalised nursing and residential care to people living with cognitive impairments, including dementia care. The purpose built home in Tunbridge Wells offers short stays too (including palliative care), to help both carers… Read more about Fountains Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 76 Rooms
  • from £1,465 / week
Heathbrook House Care Home

223/229 Worcester Road, Stoke Heath, Bromsgrove B61 7JA 

9.7 90 reviews
"Brenda has settled in really well and has a lovely room with everything she needs provided. Despite the sad circumstances Brenda is a very…"   Read all 90 reviews
Location Type Care Home

Recently refurbished (2023) throughout, Heathbrook House is a purpose-built care home in the pleasant residential area of Stoke Heath. It offers dementia care, residential, nursing, respite, Parkinson’s, palliative and convalescent care. This purpose-built… Read more about Heathbrook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 45 Rooms
  • from £1,100 / week
Elm View Care Home

Moor Lane, Clevedon BS21 6EU 

9.7 76 reviews
"A lovely care home, superb management. Chris, as a manager, is excellent. We are sad to see her go. The only thing that we had problems…"   Read all 76 reviews
Location Type Care Home

A talented and versatile team at Elm View Care Home offer care and support for a wide range of needs, including residential, nursing, respite, convalescence and palliative as well as Parkinson's care. With a fresh new look for 2025, they've made… Read more about Elm View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 43 Rooms
  • from £1,320 / week
Hatfield Peverel Care Home

Crabbs Hill, Hatfield Peverel, Chelmsford CM3 2NZ 

9.7 60 reviews
"My brother cannot be in a better place - he is well looked after and all the staff are friendly and kind.. This review is to say 'Thank…"   Read all 60 reviews
Location Type Care Home

Set in nine acres of grounds, the home offers a warm welcome to anyone in need of nursing, residential and dementia care. Short stays are also offered to help both carers and their elderly loved ones at times when they need a break or a little extra… Read more about Hatfield Peverel Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 69 Rooms
  • from £1,215 / week
Oakcroft House Care Home

Oakcroft Road, West Byfleet KT14 6JG 

9.7 78 reviews
"During the two years my Mum needed full time nursing care, she was resident at Oakcroft. As a family we felt extremely lucky that a bed…"   Read all 78 reviews
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Oakcroft House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,295 / week
Thatcham Court Care Home

Chapel Street, Thatcham RG18 4QL 

9.7 76 reviews
"My mother moved to Thatcham Court Care Home from another care home as the mental health team advised she move to a nursing home with…"   Read all 76 reviews
Location Type Care Home

Thatcham Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson's… Read more about Thatcham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,550 / week
Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN 

9.7 102 reviews
"After a very upsetting stay at a previous home, we are delighted with the care, attitude, help and friendliness from all the staff in…"   Read all 102 reviews
Location Type Care Home

Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks… Read more about Colonia Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 123 Rooms
  • from £1,115 / week
Norewood Lodge Care Home

72 Nore Road, Portishead, Bristol BS20 8DU 

9.7 66 reviews
"My dad has a facial cancerous tumour which is growing rapidly, it's very visible & has an awful odour, but the nursing staff & carers have…"   Read all 66 reviews
Location Type Care Home

At Norewood Lodge, a caring team of professionals ensure exceptional care and support is provided to residents on an individual basis for short or long term needs. The home provides a range of care plans to anyone over 50 including residential, nursing,… Read more about Norewood Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 44 Rooms
  • from £1,325 / week
Elmwood Care Home

3 Wetherby Road, Oakwood, Leeds LS8 2JU 

9.7 48 reviews
"My uncle moved to Elmwood after a long difficult stay in hospital. Within a week of his arrival, he was cheerful and relaxed, like his old…"   Read all 48 reviews
Location Type Care Home

Elmwood practises personalised nursing and residential care for a number of requirements, including palliative care, convalescence and respite provision. They want their residents to enjoy their time at Elmwood. Whether they’re coming to recover from… Read more about Elmwood Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 32 Rooms
  • from £1,250 / week
Church Farm Care Home

Church Farm Lane, East Wittering, Chichester PO20 8PT 

9.7 102 reviews
"My Mum received the absolute best care at Church Farm, from every member of staff all with different roles - management team, carers,…"   Read all 102 reviews
Location Type Care Home

Church Farm Care Home offers residential care including respite, convalescence and day care. The former farmhouse has been converted to provide every modern convenience while retaining features like oak beams and fireplaces. Church Farm has a very… Read more about Church Farm Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 53 Rooms
  • from £995 / week
St Mary's Care Home

19 Dunstable Road, Luton LU1 1BE 

9.7 190 reviews
"I can't thank all the staff at St Mary's Care home enough. They have taken special care of my mother, and we will always be so grateful.…"   Read all 190 reviews
Location Type Care Home

St Mary’s provides quality residential and nursing care, whilst also specialising in palliative, respite and post operative convalescence care. They also offer nursing care for people living with Parkinson's, Huntington's disease and dementia (dependent… Read more about St Mary's Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,065 / week
The Lindsay Care Home

47A Lindsay Road, Poole BH13 6AP 

9.7 136 reviews
"My sister has been well cared for and the staff have been very patient. The care home is very friendly and I have been kept informed at all…"   Read all 136 reviews
Location Type Care Home

The Lindsay is a care home offering nursing, residential, dementia and palliative care. Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support. Rated 'Good'… Read more about The Lindsay Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 70 Rooms
  • from £1,300 / week
Northlands House Care Home

6 Westrow Road, Southampton SO15 2LY 

9.7 132 reviews
"Mum has been in the home for a year and a half and is enjoying being there. She has made friends and enjoys the activities and the staff…"   Read all 132 reviews
Location Type Care Home

Northlands House offers a warm welcome to those in need of residential and nursing care and respite as well as convalescence and palliative care. The purpose-built home offers attractive surroundings indoors and out. The home has all the modern facilities… Read more about Northlands House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 101 Rooms
  • from £1,320 / week
Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB 

9.7 113 reviews
"This is the first time my husband has been for respite. I was worried how he could cope, but the staff, all of them, have been very kind…"   Read all 113 reviews
Location Type Care Home

At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements. This purpose-built home… Read more about Sunnyview House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 84 Rooms
  • from £1,150 / week
The Links Care Home

1 Golf Links Road, Broadstone BH18 8BE 

9.7 128 reviews
"My dad has been living at The Links for a year now and he has been very well cared for. Everyone at The Links has played their part in…"   Read all 128 reviews
Location Type Care Home

This care home is proud to be able to display an Outstanding CQC rating (November 2023). The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links… Read more about The Links Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 68 Rooms
  • from £1,375 / week
Southlands Care Home

9 Ripon Road, Harrogate HG1 2JA 

9.7 96 reviews
"Since Freda moved in, the care has been excellent, and any requests have been fulfilled promptly. Staff are always pleasant and obliging.…"   Read all 96 reviews
Location Type Care Home

Southlands offers both residential and nursing care including support for those living with Parkinson’s. The home also offers short stays for recovery and respite, tailored to suit the individual, as well as a day care service available to the local… Read more about Southlands Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 70 Rooms
  • from £1,310 / week
Ridley Park Care Home

Forster Street, Off Plessey Road, Blyth NE24 3BG 

9.7 95 reviews
"Most helpful staff in caring for Sian at no time we have nothing to complain about. Food care above our expectations the stay in care home…"   Read all 95 reviews
Location Type Care Home

Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care. There are so many places to relax. Residents can have their nails… Read more about Ridley Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • 59 Rooms
  • from £1,260 / week
The Donnington Care Home

Wantage Road, Donnington, Newbury RG14 3BE 

9.7 95 reviews
"I had a great time visiting my mother. I found the staff looking after her very professional and helpfull. I am so thankfull that they look…"   Read all 95 reviews
Location Type Care Home

The Donnington in Newbury focuses on round-the-clock support for a wide range of needs. Care provision includes nursing or residential care, convalescence and respite, as well as palliative care support and help for adults with Parkinson’s. Residents… Read more about The Donnington Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 40 Rooms
  • from £1,400 / week
Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.7 105 reviews
"Dad has been a resident of Allington Court Care Home since July 2024. I sent him for 2 weeks' respite, however seeing him calm and relaxed,…"   Read all 105 reviews
Location Type Care Home

Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 44 Rooms
  • from £1,365 / week
Parkside Care Home

Parkside Road, Reading RG30 2DP 

9.7 84 reviews
"Mum was admitted for end of life care which I needed to find very quickly. I chose Parkside Care Home as was near to me & first impressions…"   Read all 84 reviews
Location Type Care Home

Parkside care home offers comfortable nursing and residential care for anyone over 18. Short stay options are also available if you’re in need of recovery or some respite. The home is also able to offer palliative and Parkinson’s care. The purpose-built… Read more about Parkside Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms
  • from £1,625 / week

Bupa Care Homes Reviews (10538)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.679) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
  • 7630
  • 2537
  • 239
  • 73
  • 59
Date Published
  • 10538
  • 769
  • 1489
  • 2742
  • 7796
Reviewer Connection to Bupa Care Homes
  • 3507
  • 1665
  • 1267
  • 642
  • 597
  • 401
  • 392
  • 304
  • 260
  • 246
  • 226
  • 139
  • 126
  • 102
  • 81
  • 76
  • 69
  • 64
  • 61
  • 46
  • 41
  • 33
  • 29
  • 29
  • 28
  • 19
  • 12
  • 11
  • 11
  • 7
  • 5
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Heol Don Care Home

from W H (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff and management of the home have been excellent. Our Mum has been treated with dignity and respect and has settled into the home really well. Her room is always spotlessly clean, and she looks clean, happy and well cared for. The meals are always lovely, and she is encouraged to be involved
in all the activities. Having a hair salon on site is a real bonus, and knowing that the doctor is visiting on a regular basis gives peace of mind. Being able to be included in activities is great, and knowing we can book a lunch/meal with her is really nice.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Heol Don Care Home
Your review means a great deal to our team and we're so grateful you shared your experience. We are very happy to hear you can feel at ease with your mother in our care. Providing kind and attentive…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Argyles Care Home

from Paul K (Son of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother and father both moved into Argyles this year and have settled in nicely.
All the staff at the home are very attentive, polite to the residents. I travel a long distance to see my parents, and I am always allowed to eat with them. This provides a great space and opportunity to catch up.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Argyles Care Home
We're so grateful that you've taken the time to share your thoughts. We are happy to hear you feel like a part of our Argyles family. Mealtimes are such an important part of daily life and it's lovely…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodend Care Home

from Nicola K (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful team at Woodend. Everyone is so welcoming and the initial visit was so empathetic. Each stage was dealt with gently and scaffolded with nurture. It's very difficult time for the family and I feel the whole team understands this from cleaners, cooks, carers, nurses and office staff.
l dare not name anyone for special recommendation for fear of leaving anyone out. An opportunity to say thank you for caring for our dad it feels like home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
It's always encouraging to read reviews like this. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Feedback like yours inspires us to continue to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodend Care Home

from Kim D (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management have made a very stressful time a whole lot easier to deal with. The home is clean and welcoming. The staff seem happy and friendly in their work. The rooms are comfortable. There are lovely communal areas within the home, also a good garden area. Seems to be a strong teamwork
ethic running through the home. I am sure mum is safe in this home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
We appreciate you taking the time to leave us your comments. We are glad to hear that Woodend care home did everything they could to make the transition as easy as possible. It's wonderful to know…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodend Care Home

from P B (Son of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is clearly loved and cared for by the staff. I am pleased with her care.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
We appreciate you taking the time to leave us your comments. It is wonderful to hear that your mother has settled in comfortably with us. Hearing that our care brings you peace of mind truly means so…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodend Care Home

from John F (Husband of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife became a resident when we could no longer care for her safely at home because of her memory and cognitive loss. I am delighted with the care and attention she is now receiving here. All her requirements are dealt with by the staff in a polite and effective manner. This is particularly important
at meal times when my wife needs help with eating and drinking. There are always an adequate number of staff to look after her safely. Good leadership is provided by senior staff. Well done!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middlesex Manor Care Home

from N T (Friend of Resident) published on 10 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are friendly and helpful. We have observed over the year that staff organized fun days for the service users. The staff also put the names of the service users with photos so that people visiting and looking after them can recognize ther good days and proffesions.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Middlesex Manor Care Home
Thank you for your feedback. We are delighted to hear that our team have made a difference to your family's experience. We're fortunate to have such a dedicated and compassionate team, and it's…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Arkley Care Home

from David W (Son of Resident) published on 10 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is very pleased after moving into the Arkley Care Home. The most important thing is that the manager Denisa and all her staff are friendly, helpful, well-organised and caring people who do their best to make the residents feel comfortable and treated with dignity.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Arkley Care Home
Your feedback means a lot to us and the team at The Arkley Care Home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We are proud to have such a…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brookview Care Home

from Nicola K (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have had a warm and honest welcome to Brookview and from a traumatic experience in her previous home to a nurturing, compassionate one. Thanks to ALL staff encompassing kitchin, maintenance, carers, nurses & admin/management.
No problem too small and even my mothers mood has lifted. Truly the greatest
show!!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mother in our care. Providing peace of mind for families is one of our top priorities, so…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Field House Care Home

from Andrew S (Son of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has been in Fieldhouse for 12 months, in this time there has been '3' managers, various members of staff have left and now appears to be running with the bare minimum. The activities have been very poor and always seem unplanned and rushed. (lack of staff) It took me 4 months to get regular
updates on my mothers overall health and well being and this was with me visiting weekly. The change of managers doesn't seem to change anything, when I'm there they are always in meetings!!! Please note the majority of the staff are amazing.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Field House Care Home
Thank you for sharing your feedback. We are sorry your experience didn't meet the standards we aim to provide. Following a recent change in management, we have introduced additional support and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cleveland House Care Home

from Mavis B (Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living experience at Cleveland House - call it 10 out of 10. Excellent.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Cleveland House Care Home
It's always encouraging to read reviews like this. We are happy to hear you feel like a part of our Cleveland House family. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wilton Manor Care Home

from Karen D (Daughter of Resident) published on 8 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Wilton Manor since 2021 after struggling at home. My mums life was greatly improved after she moved into the care home where she receives the highest standard of care and seems much happier. Wilton manor is a lovely care home with a real family feel about it and I'm so
pleased we found Wilton manor for my Mum. The manager is friendly, approachable and truly caring, the activity team is amazing and the Food is varied and of a high standard and the chef is always willing to cater to individual needs. Thank you Wilton Manor
Reply from David Mclean, Customer Service Adviser at Wilton Manor Care Home
Thank you for your lovely review. We're so grateful that you've taken the time to share your thoughts. We take pride in creating a caring environment, and it's lovely to hear that reflected in your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Arbrook House Care Home

from Justin C (Son of Resident) published on 5 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum, was here Nov-25 and sadly passed away at Arbrook. She stayed about a month and she was treated very well indeed. The staff are extremely friendly, helpful and paid attention to my mum's needs. I am very grateful she was in their care. Food in the restaurant was decent and facilities clean
and tidy. Thank you.
Reply from Fran Donno, Customer Service Adviser at Arbrook House Care Home
We're so grateful that you've taken the time to share your thoughts. We are saddened to hear about your loss and we are glad to hear that your Mum received such high standards of care and support…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Beacher Hall Care Home

from Louise G (Sister of Resident) published on 5 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is very fortunate to have been living at Beacher Hall, Reading for the past couple of years.
All the staff are very friendly and caring, even offering me food and drink when I visit!
The staff appear to be a good Team and supportive of each other.
Everywhere is very clean, from the resident's
clothes to the floors.
The Physio's are lovely and very knowledgeable.
The Activities Team are very inventive, with varied fun things going on, and they try and encourage her to join in.
The food is excellent - home made, with my sister's likes and dislikes taken into account.
I am very grateful to Beacher Hall.
Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home
We appreciate you sharing your experience with our home. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. We are so pleased to hear that you are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ridley Park Care Home

from Gordon F (Husband of Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most helpful staff in caring for Sian at no time we have nothing to complain about. Food care above our expectations the stay in care home was way beyond our hopes. Wishing all the staff good health and happiness, merry xmas and massive thanks to all.
Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home
It's always encouraging to read reviews like this. Hearing that our care brings you peace of mind truly means so much to us and it is always lovely to hear words like "Helpful" being used to describe…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Stamford Care Home

from Pauline F (Daughter of Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to this care home in February 2025.
We, Tom and myself, are very pleased and contented with the care she is receiving. This gives us contentment and peace of mind. We are very pleased and happy.
Thanks for all your help.
Reply from Fran Donno, Customer Service Adviser at Stamford Care Home
It's always encouraging to read reviews like this. Hearing that our care has made a difference to you and your family is truly rewarding and knowing that you feel reassured about your loved one's care…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Shockerwick House Care Home

from D H (Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy here.
Reply from Fran Donno, Customer Service Adviser at Shockerwick House Care Home
We're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you are happy and comfortable at Shockerwick House Care Home. Please don't hesitate to reach out if…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Sunnyview House Care Home

from Heather W (Wife of Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first time my husband has been for respite. I was worried how he could cope, but the staff, all of them, have been very kind and helpful and patient to him. His experience has been very good, and he has mixed with a lot of people.
Reply from Fran Donno, Customer Service Adviser at Sunnyview House Care Home
We appreciate you sharing your experience with our home. Hearing that our care brings you peace of mind truly means so much to us. It is wonderful to hear that your Husband has settled in comfortably…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Southlands Care Home

from Roger W (Son of Resident) assisted by family/friend published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Freda moved in, the care has been excellent, and any requests have been fulfilled promptly. Staff are always pleasant and obliging. The home is spotless and very homely.
Reply from Helene Ballinger, REM at Southlands Care Home
Thank you for your lovely feedback we will ensure that the team see this - Kind Regards Susan Sowden Home Manager
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Kilfillan House Care Home

from A G (Daughter of Resident) published on 4 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother spent 5 weeks at Kilfillan House before she passed away and throughout her stay we were very impressed and grateful for the kindness, professionalism and care that she received from all the team at the home. They made mum's last few weeks bearable and we will always be thankful to them.
Reply from Fran Donno, Customer Service Adviser at Kilfillan House Care Home
We appreciate you sharing your experience with our home. We are saddened to hear about your loss and we are glad to help you and your family through such a difficult time. Providing peace of mind for…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Loading...

Awards / Recognitions (8)

Loading...

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.