Ashley House Care Home

118 Trafalgar Road, Cirencester GL7 2ED
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9.7 119 Reviews
  • Ashley House Care Home, Cirencester
At Ashley House, a caring and professional team provide personalised nursing and residential care, as well as offering convalescence, palliative, short stay and day care. As well as single occupancy rooms, there are six rooms which are ideal for couples.

Located in the picturesque town of Cirencester, the purpose-built home offers a high level of comfort and all bedrooms have en suite wet rooms and a 24-hour call system. The main lounge looks out onto pretty gardens and has comfortable seating for socialising, while a library and smaller lounge offer residents the opportunity to enjoy some quiet time.

Ashley House is committed to providing tasty and appealing food. The on-site chef caters for all dietary requirements and uses only fresh ingredients.

Residents have the use of an activities room while outings and musical entertainment are all regular parts of the activity programme, as is flower arranging and gardening.

Follow the home on Facebook and Instagram to find out more about the great things that go on day to day. Search 'Bupa UK Ashley House Care Home'.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kimberley Chivers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (32)
  • Couples/Companion Rooms with ensuite Wet Room (6)

Ashley House Care Home Reviews (119)

Total of 119, showing 1-20
9.7

Ashley House Care Home has a Review Score of 9.7 (9.741) out of 10, based on 35 reviews in the last 2 years. Over all time Ashley House Care Home has 119 reviews.

Overall Experience

  • 89
  • 29
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Date Published

119
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Review from Ann P (Daughter of Resident) published on 7 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's 100th birthday was yesterday. The resident manager and the staff did an exceptional job of making this a fantastic day. The joy from all the carers and staff was fantastic. The chef made the most incredible cake.
Thanks to everyone, a day to be treasured and remembered.

Reply from David Mclean, Customer Service Adviser at Ashley House Care Home

Thank you for your kind words. It is always nice to hear words like "exceptional" being used to describe our care. We are glad to hear that Ashley House was able to make your Dd's 100th birthday so special and memorable. Please let us know if there is anything we can do to make your Dad's stay as comfortable as possible and we look forward to seeing you again soon.

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Review from Liz K (Granddaughter of Resident) published on 6 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The effort everyone put in for my Granddad's 100th birthday was amazing - They arranged balloons, a singer, and an amazing cake. Nothing was too much trouble. My Grandad and all the residents had a wonderful afternoon celebrating. To see him up singing and dancing at 100 was something we will never
forget. Thank you to everyone for making his day so special and memorable, we can't thank you enough.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are delighted Grandad could spend his 100th birthday with us. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Brenda T (Daughter of Resident) published on 29 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff made my father's 100th birthday so special. They organised entertainment, decorated the lounge beautifully, provided prosecco for all the family, and the chef made an amazing, delicious cake. The party with family, friends and residents was the highlight of his day! I can't thank the
staff enough.

Reply from Lisa Henderson, Customer Care Advisor at Ashley House Care Home

Thank you for your kind words. It is lovely to hear that the staff made your Father's 100th birthday so special. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Father with the best possible care.

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Review from Clare J (Granddaughter of Resident) published on 23 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad celebrated his 100th birthday on Sunday and Ashley House hosted a magnificent party for him. They arranged for his favourite singer, prosecco and the most wonderful cake. All the residents were invited and staff. His celebrations could have been more special and enjoyable.


Grandad is

settled and happy at Ashely House and the staff are attentive to his needs and understand his wishes. The staff are kind and reassuring to Grandad, both on a health and welfare level and an emotional level. Grandad joins in some of the activities, which are daily and offer a good variety of choices. The staff are warm and welcoming every time we visit. The cleanliness of the home is of a very high standard.


As a family we are all very pleased with Ashley House and highly recommend Ashley House.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your kind words. It is always nice to hear words like "Kind" and "reassuring" being used to describe our care. We are delighted he could send his 100th Birthday with us, how special! Please let us know if there is anything we can do to make Grandad's stay as comfortable as possible.

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Review from Lillian G (Resident) published on 12 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I had reservations at first, I have settled in very well.
I feel happier and healthier than I did living in my own home because I am so well looked after here. I have a lovely room with an ensuite. The staff are absolutely incredible, from he cleaners to management. Would recommend.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from Mary S (Daughter of Resident) published on 7 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in Ashley House for respite care following a hip replacement operation. He was extremely anxious when he first arrived but all of the staff were so kind and reassuring. He has joined in some of the activities and is very well looked after, both on a medical but also an emotional level.
There is a warm atmosphere every time we visit. The care of all the staff extends to the family as well as the resident so my mum is also cared for.

Reply from Grace Langfield, Customer Service Adviser at Ashley House Care Home

Thank you for your lovely feedback. It is always nice to heard words such as "kind", "reassuring" and "warm" being used to describe our staff and home environment. Thank you for choosing Ashley House for your Father's stay.

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Review from R W (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley House is warm and welcoming and the staff are very kind and caring. There are lots of activities and the food is excellent. My father has been a resident for around 18 months and is very happy at Ashley House.

Reply from Lisa Henderson, Customer Care Advisor at Ashley House Care Home

Thank you for your lovely review. It is always nice to hear words like "Kind" and "Caring being used to describe our Staff at Ashley House Care Home. We hope to continue providing your Father with the best possible care.

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Review from Rachel H (Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On a scale of 1 to 100, Ashely Home must score 100. Over 4 months or more my daughter was searching for a care home in her area. She was amazed, astonished and delighted to visit Ashley House.

Reply from Lisa Henderson, Customer Care Advisor at Ashley House Care Home

Thank you for your lovely review. It is always nice to hear great comments about Ashley House Care Home and you the rate the home so highly.

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Review from Rebecca R (Daughter of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my son moved my mother into Ashley House a week ago, she arrived as a frail, nervous exhausted little old lady. A week on she is a changed lady, she looks amazing from good food, amazing care, and amazing carers who make her laugh, and take such great care of her. I think she may live to 100 at
Ashley House.
I cannot thank everyone enough for making her so welcome.
Many thanks.

Reply from Fran Donno, Customer Service Adviser at Ashley House Care Home

Thank you for your lovely words. We are so pleased to hear that your Mother is receiving such high standards of care and that she is enjoying the delicious meals provided. It is wonderful to hear that your Mother is happy and feels like a part of our Ashley House family. We hope to continue providing your loved one with the best possible care.

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Review from J G (Daughter of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homely, warm and cheerful is how I would describe Ashley House, my father's home for just over two years now. It initially was a refuge for him after living alone for ten years and suffering from a debilitating health issue. Thankfully, all that is behind him after the care and support he has received
from the lovely nursing, care and admin staff who are always courteous and smiling. Dad is relaxed and knows that he is well looked after and cared for.

Reply from Fran Donno, Customer Service Adviser at Ashley House Care Home

Thank you for your kind words. We are so pleased to hear that your Dad is relaxed and is being looked after and cared for well. It is always wonderful to hear words like "Warm" and "Cheerful" being used to describe Ashley House Care Home. We hope to continue providing your loved one with the best possible care.

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Review from F D (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley House Care Home is a very welcoming place, there is a positive vibe as you walk through the door. It is very clean and tidy and the food is excellent. The staff are lovely and we have every confidence they do the best for the residents. They make my mum feel loved and that she is in her own home.
We would not hesitate to recommend it as somewhere to seriously consider as a care home for a loved one. Good location near the very centre of Cirencester.

Reply from Fran Donno, Customer Service Adviser at Ashley House Care Home

Thank you for your kind words. It is wonderful to hear that you are impressed with the clean and tidy environment, delicious meals and high standards of care provided at Ashley House Care Home. We are happy to hear you feel like a part of our Ashley House family and it is lovely to hear that you feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care.

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Review from Miles K (Friend of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The level of service at Ashley House Care Home is very good. The staff are attentive and the level of care is high. The facilities and activities are generally good and there is a happy and friendly atmosphere.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Maria E (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a permanent resident and I am extremely happy with the care he receives from all of the lovely staff. If he has a concern about anything it is sorted very quickly and pleasantly.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your dad in our care. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

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Review from S K (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Ashley House Care Home after unexpectedly becoming quite poorly. She took a little while to settle in but I can safely say she is better now. Physically but particularly mentally than she has been for a long time. It's effortless living with wonderful caring staff and amazing food.
I would not hesitate to recommend.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your lovely review. We hope Ashley House Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Review from A H (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in very well at Ashley House Care Home. the staff are all friendly, caring and attentive. She enjoys the wide choice of meals. The facilities are very good, with several large, bright spaces for the residents. Her bedroom is also a decent size with a nice view of the garden. Mum was
recently quite poorly but the staff treated her very well and professionally and kept us regularly informed.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Tracey B (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashley House for just over a year now. As a family, we are delighted with her care. Mum is more active now than she has been in the last five years of her life prior to going into the care home. The amount of activities organised for residents is excellent. Mum has a
new family in the home now and we no longer have the worry for her safety and well-being. I cannot rate Ashley House highly enough. Thank you to all the staff for your hard work and dedication.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.

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Review from J M (Respite Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 9 months in hospital I needed home respite care. Ashley turned out to be ideal. The staff were always helpful and friendly and the food was excellent.

Reply from Fran Donno, Customer Service Adviser at Ashley House Care Home

We appreciate you taking the time to leave us your comments. It is always lovely to hear words like "Helpful" and "Friendly" being used to describe our staff and we are happy to hear that you were impressed with the delicious meals provided at Ashley House Care Home. Thank you for choosing Ashley House for your stay.

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Review from Robin C (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely and Dad seems well cared for. Staff are very friendly with lots of smiles and feel quite uplifting and they have a bit of a laugh with my father.
Food is good.
The place is very clean. I also saw the inside of the kitchen when was choosing the care home (I work in hotels and see the
inside of kitchens the whole time - one at Ashely House is new, orderly and was very clean, seeing the back of house things like this is a good indication of a facility is well run (in my view)
The location is also amazing for visitors (can visit, then pop into town, then visit then pop out again) and also has parks nearby.

Reply from David Mclean, Customer Service Adviser at Ashley House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are happy to hear that Ashley House Care Home staff make you feel welcome and make a positive difference to the atmosphere in the home. We hope to continue providing your Dad with the best possible care and we look forward to seeing you again soon.

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Review from C F (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has settled in well since moving in a year ago. She has been made to feel welcomed and is listened to when any issues or concerns arise. Ashley House provide a variety of activities for residents to engage in should they wish to. Overall the environment is a caring one with the needs of users
thoughtfully attended to.

Reply from Maria Ricketts, Customer Care Adviser at Ashley House Care Home

Thank you for your feedback. We are happy to hear your Mum feels like a part of our Ashley House Family. We hope to continue providing your loved one with the best possible care.

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Review from J L (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed urgent respite care. One member of staff in particular listened to our needs and responded very quickly and professionally. Mum moved in the following day. The carers were lovely to Mum and whenever I visited Mum was happy. She enjoyed the food and often took part in the activity sessions.
Her
room on the top floor was always kept immaculate. I could not recommend Ashley House highly enough.

Reply from Grace Langfield, Customer Service Adviser at Ashley House Care Home

We are very happy to hear you felt at ease with your mum in our care and that everything was handled so efficiently and professionally. We appreciate you taking the time to leave us your review and thank you for choosing Ashley House Care Home.

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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Ashley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Ashley House Care Home is calculated as follows: ( (316 Excellents x 5) + (84 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 410 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashley House Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 30 Jul 2025

Our available rooms are on the second and third floor, with views of the garden and Trafalgar Road. All of our rooms have an en-suite wet room.

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Awards / Recognitions (7)

Meet the Team (11)

Kim

Kim Chivers

Job Title: Home Manager

Joined: 2008

Hello, my name is Kim and I am the home manager at Ashley House.


I joined Bupa in 2008 and all of my experience in care has been within this organisation. Bupa is a company I can honestly say I am proud to work for.


I have enjoyed many roles over the years as I have worked my way up to home manager.


I lead with a ‘person-centred approach’ putting residents at the heart of everything we do. I love that no two days are the same when you are working in a care home. Along with my wonderful team, I strive to achieve the absolute best for those in my care.


I am very family orientated, having a young daughter who loves to come into the home, with other staff members' children and interact with our residents.


I live locally so in my spare time I enjoy going out walking with my family around the beautiful Cotswolds.

Annie

Annie Ruddick

Job Title: Resident Experience Manager

Joined: 2015

I am the Resident Experience Manager for Ashley House, I have worked with Bupa for several years now and consider Ashley House as my home too. I am passionate about how we care for the elderly and how we, as a company, can engage with the ageing local community around us.


Originally from London, I have spent the majority of my working life in a customer-focused role including three years as a care assistant and my ethos is to provide, maintain and deliver an outstanding service to all of my residents.


Our values are quite simply to ensure that you or your loved one are treated with respect, dignity and kindness in a safe, friendly environment, where nothing is too much trouble.


Independence is promoted and activities are catered to suit individual interests that we then try to encourage others to take part in and enjoy too. Baking cookies I have to say are my favourite … the smell is intoxicating but they don’t last long!


Arts and Crafters and Biscuit Bakers are more than welcome to come and stay with us.


We are perfectly located in the heart of Cirencester to enjoy its outstanding architectural beauty, retail therapy and abundance of coffee shops to tell everyone that you have visited, though my coffee pot is always on and won’t cost you anything!? But of course, nothing beats a nice stroll through the Abbey Grounds on a bright day.


I very much look forward to meeting you and your family to show you around our beautifully refurbished home, where friendship, kindness and understanding are standard practice twenty-four hours a day.

Sharon

Sharon Bell

Job Title: Activity Co-ordinator

Joined: 2018

Hello, my name is Sharon and I am the activity coordinator. I have worked at Ashley House since 2018. I am passionate about my role - it's great to spend quality time with our residents, helping them to settle in and getting to know their family members and friends. From spending time on a one-to-one basis, chatting about the good old days, trips to the pub, playing games, doing puzzles, quizzes, baking or gardening, I am able to help our residents continue enjoying some favourite pastimes and hobbies and occasionally introduce them to some new ones. I enjoy making our residents smile and take comfort knowing that they are enjoying life at Ashley House.


When I am not at work I rescue and foster rabbits, and enjoy water sports and gardening.

Sarah

Sarah O'Gorman

Job Title: Receptionist

Joined: 2003

My name is Sarah, I am the receptionist and I have worked at Ashley House since 2003. My role is really important, it’s not just about answering the phone politely or opening the door with a smile. It’s about building trusting relationships with our residents, their family and friends. To listen and help with the little things from booking a taxi, making an appointment with the hairdresser to comforting a resident who is lonely or worried. Fortunately, as I come from Birmingham I am always ready for a chat, once I’ve put the coffee on of course! I really enjoy my job, no two days are the same and I love helping people.

Georgia

Georgia Davies

Job Title: Care Assistant

Joined: 2021

Before joining Ashley House, I studied health and social care at college. Living locally, I already knew about Ashley House as my sister worked there.

I love helping our residents and making them smile.


I live in Cirencester, if the weather is nice it’s a lovely 10-minute walk to work through the Abbey Grounds, but if it’s raining, I call on my Dad to get me to work on time. I love walking and I am really interested in music so I’ve always got my earphones in when I’m out on a trek. I also like to keep fit so I am a member of my local gym.


I enjoy spending time with my family, I have 7 nieces and nephews who keep me busy when I am not at work.

Julie

Julie King

Job Title: Finance Administrator and Part time Receptionist

Joined: 2006

I joined Bupa 17 years ago in 2006 as a weekend breakfast assistant. Since joining I have tried a few different roles; working as a laundry assistant and a hostess before becoming the weekend receptionist - a role I still thoroughly enjoy along with a job share as the Finance Administrator.


Before Bupa, I worked as an insurance clerk for over 20 years. When I was made redundant, I fancied a complete change of career. Living locally I had heard lots of good things about Ashley House and when a role became available I jumped at the opportunity to work there.


I love being able to help people. I have often needed to help myself and find it’s a good way to give back.


I have one daughter and 2 wonderful grandchildren who fortunately live locally so I get to see them very often. I also have 2 lovely cats, Alfie and Isla who are just the best company. When I am not at Ashley House or with my family, I can be found on a train! I love a train journey to the seaside. My favourite trip took me to Weston Super Mare, a place very close to my heart. I would love to take the Swindon to Penzance train one of these days.

Pauline

Pauline Baldwin

Job Title: Housekeeper

Joined: 2004

I joined Bupa in 2004 and have been in this role for almost a year. I first joined Bupa as a kitchen assistant, but as a qualified chef, I soon picked up the role as the 2nd chef, and when the opportunity arose, I was promoted to catering manager. A role I thoroughly enjoyed for many years, but I just fancied a complete change of direction within the home and jumped at the chance to become a housekeeper.


Originally from Yorkshire, I moved to Cirencester in 1993 to be the Chef de Partie for an established hotel. Having spent many years working unsociable hours, the opportunity arose for me to join Ashley House. This gave me the opportunity to provide excellent quality, nutritious meals for the residents in the home and gave me some work/home life balance.


I am lucky enough to work with some really great people, I have made friends and I enjoy helping the residents that live at Ashley House.


I live in Cirencester, it’s a lovely 10-minute walk through the Abbey Grounds, which is just the best start to my day. I am engaged to Fred, and we are looking forward to tying the knot next year. I love going back to see my family in Yorkshire, and when I am not working, I like watching Rugby League. I am an avid Leeds Rhinos fan. I also enjoy reading, socialising and creating heartwarming meals for my family.

Steph

Steph Beale

Job Title: Kitchen Assistant

Joined: 2013

I had a pastry chef apprenticeship working for various restaurants when the opportunity arose to join Ashley House as a kitchen assistant. I was inspired by my granny Jean who used to work in a care home and said it was the best job she ever had, so I decided to follow in her footsteps.


I love helping our residents and talking to them when I get the chance. Being in the kitchen this isn’t always easy but when I do, I find it very rewarding and I am happily listening to all their stories, so much so that I don’t want to go back to washing up!


I live in Cirencester, I love spending time with my family and watching movies. My favourite film of all time is Titanic. I also love cats and hope to have one of my own soon.

Finley

Finley Tuckey

Job Title: Senior Care Assistant

Joined: 2022

My name is Finley and I joined Bupa in September 2022, initially as a care assistant and now as a senior care assistant.


I was born and raised in Withington and I went to Swansea University to study Egyptology as I have a love and fascination for ancient history. My grandfather developed Alzheimer's which made me want to work in the care sector to try and understand him and his needs better.


I love making our resident's lives happier by doing anything I can for them during my shift. From helping with mealtimes, and running a nice bubbly bath to helping someone get dressed nicely for the day ahead. I would say I am a good listener and work well with my team to ensure the day runs as smoothly as it can. Our residents have varying needs and no two days are the same. I work with some amazing people who inspire me to be the best I can be.


I live in Cirencester and love spending time with my family. I enjoy going for walks and playing video games. I am currently saving up to visit Greece and Italy to get up close and personal with all the ancient artefacts I studied at University.

Frank

Frank

Job Title: Senior Carer

Joined: 2019

My name is Dr Okpala Emeka Franklin, originally from Nigeria, my friends and our residents fondly call me Frank. I have been working at Ashley House for 5 years. I joined as a Healthcare Assistant whilst I studied at the Royal Agricultural University for my PhD. I then joined a career development programme to become a Senior Carer. Working at Ashley House is interesting, supportive, encouraging and empowering and I am thoroughly enjoying my role within the home.

David

David

Job Title: Maintenance Operative

Joined: 2021

After a brief stint in the Armed Forces, 24 years in the Household Cavalry, I spent the next 16 years in Warehouse and Logistics Management until going into property maintenance in 2021. I thoroughly enjoy making and fixing 'stuff'. I love my job at Ashley House as I can make people's lives and jobs easier, happier, and more comfortable. If I achieve this then I feel I've achieved my goal. I also have a passion for making chocolate brownies!

Frequently Asked Questions about Ashley House Care Home

What types of Care is Ashley House Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Ashley House Care Home have?

There are 36 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Ashley House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashley House Care Home to the centre of Cirencester?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley House Care Home to verify any information. View our terms and conditions. Ashley House Care Home has an Enhanced Service - more info.