Learning and Development Practitioner

Job summary

Learning and Development Practitioner

£45,000 per annum, Full-time (Monday-Friday), Permanent,

Based at Central Office (Parkland House, Exeter) with travel to homes

Think about the best learning you’ve ever experienced - It probably wasn’t rushed.
It probably felt safe. And it probably left you feeling more confident, not more anxious.

That’s the kind of learning we believe in at Peninsula Care Homes, and it’s why we’re investing in a Learning & Development Practitioner who can bring learning to life across our homes - visibly, credibly, and with purpose.

We’re a values-led organisation committed to relationship-centred care - for residents and staff. We believe learning is one of the strongest levers we have to improve care quality, staff confidence, and retention.

About the role

This is not a desk-bound training role.

It’s a hands-on, people-focused role where your presence, judgement, and approach directly shape care quality, safety, and culture.

You’ll work across our homes delivering high-quality practical training, supporting managers to embed learning into day-to-day practice, and ensuring we meet, and maintain, strong regulatory standards.

You’ll balance warmth with rigour, support with accountability, and relationships with results.

What you'll do:

• Deliver engaging, in-person practical and mandatory training (including Fire Safety, Manual Handling, and Basic Life Support / First Aid) in a way that builds confidence and competence
• Coordinate and support the Care Certificate so learning is meaningful, timely, and embedded - not just completed
• Maintain clear oversight of training compliance, keeping records accurate, visible, and audit-ready
• Support a consistent, high-quality induction experience that helps new starters feel capable and welcomed
• Work with apprenticeship and NVQ providers to support development pathways and learner progress
• Carry out practice audits in homes, offering constructive feedback and supporting improvement plans
• Partner with Managers and the Operations team to close gaps, strengthen practice, and sustain improvement
• Review and refine training models so learning is efficient, relevant, and aligned with best practice and CQC expectations

In short: you’ll help turn learning into confident, competent care.

Who you are:

This role will suit you if you’re someone who:

• Is confident and credible delivering practical training in health or social care
• Understands statutory and CQC training requirements - and why they matter
• Can coach, challenge, and support others without relying on authority
• Is organised, calm, and comfortable working within governance and reporting structures
• Values relationships, but isn’t afraid to hold high standards
• Is confident using digital systems (LMS, reporting tools, compliance trackers)
• Is happy to travel between homes and be visible where learning happens

You’ll hold - or be willing to work towards - relevant training qualifications, including Manual Handling / People Handling Instructor status.

You don’t just deliver training.
You build trust, confidence, and capability.

About us:

Peninsula Care Homes is built on strong values and a genuine commitment to high-quality, compassionate care.

Our CARE values guide everything we do:

• Committed – celebrating success and making work enjoyable
• Ambitious – always looking for better ways to do things
• Responsible – taking ownership and doing the right thing
• Embracing – respecting individuality and personal choice

Our central team works closely with our homes, offering practical, professional support focused on learning that genuinely improves outcomes - for residents and for staff.

We offer:

• A role where you’ll see the difference you make every single day.
• Free DBS check and auto-enrolment into our pension scheme.
• Eligibility for the Blue Light Card, giving you discounts across shops, restaurants and more.
• Access to a Peninsula Care Homes Mental Health First Aider, an external confidential helpline for you and your family, the ‘Whycare?’ app, and a Refer a Friend scheme (earning you money for bringing your friends on board)

If you’re looking for a Learning & Development role where your work truly matters, where learning is valued, and where you can see the impact of what you do every day, we’d love to hear from you.