Care Quality Improvement Inspector

Job summary

Care Quality Improvement Inspector - £61,200 plus 5k car allowance

Excelcare are a privately owned nursing and care provider operating for over 34 years, with our Support Office based in the heart of Bromley, Kent. 

In order to continually provide outstanding care to the people living in our homes we have an opportunity for a Care Quality Improvement Inspector to join the Care Quality & Governance Team who are based in Bromley. 

We operate 30 nursing and care homes across four regions – London, Milton Keynes, Essex and Cambridge therefore the portfolio is based in the South. The role is groupwide and the focus will be on inspecting homes in all areas to mirror CQC’s current inspection protocols and continually improve our performance.

What you can expect:

· £61,200 plus a £5,000 Car Allowance

· Mon-Fri – 9.00am-5.30pm

Role and Responsibilities:

• Conduct a detailed suite of audits and  inspections, evaluating outcomes and performance against Key Performance targets and CQC Quality statements.

• Develop action plans to deliver sustained improvements against identified actions.

• Report to the Director of Care Quality & Governance regarding the monitoring and progress of Service Improvement Plans and report any non-compliance/insufficient action from the Care Home teams.

• Assist in agreeing on standardisation of documentation and best practice.

• Participate in Governance Meetings.

• Attend meetings as required to present audit results and discuss actions to address underperformance and improvements required.

• Assist the Company with the development of care related Policies and Procedures.

Skills and experience:

• Active Registration with the NMC or nurse qualified with a Lapsed PIN desirable not essential

• Experience of working as a Registered Manager in a care home environment

• NVQ 4/5 Leadership in Care or similar qualification preferable

• Auditing experience in a clinical and care home environment

• Experience of working with health and social care industry regulators is preferred.

• Collaborative and supportive working with Operations Teams throughout the homes to ensure we achieve outcomes required and continually strive for Outstanding’ services.

• Experience of Multi site working and flexibility to travel as required – car driver is essential.

• Must have experience of using electronic compliance systems.

• Ability to stay calm and thrive in a fast-paced work environment.

• Self-disciplined to meet team deadlines.

• Attention to detail, thoroughness and accuracy.

• High level of Integrity and exceptional interpersonal skills.

• Exceptional presentation, written and verbal communication skills.

• Excellent research and analytical skills.

• The role will involve regular travel and overnight stays as required – expenses will be re-imbursed.

What we offer in return for your hard work:

· 25 Days annual leave plus bank holidays

· Annual salary review

· Discretionary annual bonus

· Contributory pension scheme

· Refer a Friend Scheme rewarding £500 for every person you refer*

· DBS certificate (criminal records check) paid for by Excelcare*

· Comprehensive induction programme

· Funded qualifications via the apprenticeship programme (for self-development)

· Employee of the month - £100 for outstanding contribution

· Regular company events

If you have the necessary skills and experience and want to be part of the Excelcare ‘family’ then please apply today. We look forward to hearing from you.