Lead Senior Support Worker

Job summary

About the role

A dedicated and experienced Lead Senior Support Worker with a strong background in providing leadership, mentorship, and operational support within specialist care services. Proven ability to uphold regulatory standards, ensure high-quality care, and foster professional relationships with external agencies and families.

Reports to: Home Manager

Key duties and responsibilities

• Support the Home Manager in leadership and operational duties.
• Supervise and mentor Senior Support Workers.
• Ensure compliance with CQC, Local Authority, and Health & Safety regulations.
• Participate in the local on-call system and manage staff rotas.
• Promote person-centred care and communication.
• Oversee medication management and stock control.
• Conduct staff interviews, training, and performance reviews.
• Maintain accurate care documentation and review care plans monthly.
• Liaise with contractors and suppliers to ensure value for money.
• Attend social reviews and support incident reporting.

Skills and attributes

• Leadership & Team Supervision
• At least 2-3 years’ experience as a Senior Support Worker
• Regulatory Compliance
• Person-Centred Care
• Staff Training & Development
• Rota & Resource Management
• Communication & Relationship Building
• Incident & Complaint Handling
• Budget Awareness & Revenue Monitoring

Education and qualification

• Level 3 in Health & Social Care

What will you gain?

Join a team that’s dedicated to supporting both clients and staff. With opportunities for professional growth and a commitment to wellbeing, you’ll have the chance to truly thrive in a rewarding role.

Make a real difference – join Kingsley Specialist Services today!