Hospitality/Housekeeping Manager

Job summary

Hospitality Manager – Care Home

We’re looking for a passionate and organised Hospitality Manager to lead housekeeping, dining, and laundry services within our care home. You’ll play a key role in creating a warm, welcoming environment where residents feel comfortable, cared for, and truly at home.

You’ll manage and motivate housekeeping team, maintain exceptional cleanliness and presentation standards, and oversee a high-quality dining experience that meets residents’ individual needs. Working closely with the Activities and Catering teams, you’ll ensure smooth daily operations, effective staff rotas, compliance with health & safety and infection control, and excellent customer service for residents, families, and visitors.

About you:

• Previous supervisory experience with a positive, hands-on approach
• Strong communication and team leadership skills
• Well-organised with good attention to detail
• Professional, friendly, and resident-focused
• Experience in hospitality, care settings, or front-of-house roles is desirable
• Knowledge of health & safety and care for the elderly is an advantage

This is a rewarding role for someone who takes pride in high standards, enjoys leading people, and wants to make a real difference to residents’ daily lives.