Registered Care Home Manager

Job summary

Prime Care (UK) LTD are looking for an experienced turnaround Registered Manager to run a small, local residential care home on the Wirral with a reputation for service and friendliness.

Summary of role

To generate and promote a caring and supportive environment for clients by implementing very high standards of professional care and support. To manage the staff team, supporting their development, skills, and abilities.

Responsibilities

• To ensure that company Aims & Objectives are achieved and to ensure that each client receives care and support which is appropriate to their individual needs.
• To ensure compliance with system, policies, and procedures
• To ensure the implementation and compliance of all relevant legislation and regulatory body guidance
• Ultimate responsibility for all members of staff.
• To deliver training to staff as appropriate and to identify any further development or training needs.
• Ensure training needs of all staff are met effectively
• To ensure supervision and monitoring of all staff is carried out
• To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.
• Ensure successful operation of quality control systems.
• Ensure successful operation of risk management processes.
• Ensure that all computerised and manual records are up to date.
• Implementation of complaints procedure.
• Liaison with clients, relatives, representatives and social workers.
• Preparation of management reports.
• To actively participate in the growth and development of the business, locally, through various marketing exercises.

To be successful, you will have:

• Extensive care experience with a proven track record in providing consistent excellent customer service.
• Proven experience in leading, training and managing a team
• Have or be willing to work towards Level 5 Diploma in Leadership for Health and Social Care
• Excellent knowledge and understanding of compliance and legislative requirements of the care regulations.
• Strong skills in conducting care assessment and care planning.
• Good understanding of systems and processes.
• Excellent interpersonal and communication skills.
• Ability to inspire others and build fantastic working relationships.
• Strong organisation and planning skills.
• Drive and motivation to take on a broad role and develop care services.
• Passionate about providing the highest quality of care.
• Commercially aware and have strong influencing and negotiating skills.
• Demonstrate achievement of business growth targets.
• Ability to work well and accurately under pressure.
• Be responsive, agile and remain calm whilst dealing with multiple priorities.