Care Home Manager (Nursing)

Job summary

About the role

Are you an experienced Care Home Manager looking to lead a high-performing team in a stunning coastal setting? Highcliffe Nursing Home, overlooking the Solent with views of the Isle of Wight’s Needles, is seeking a driven leader to take this “Good”-rated home—with “Outstanding” in responsiveness—to the next level of excellence.

About the Home

Highcliffe Nursing Home offers nursing, dementia, residential, respite, short stay, and end-of-life care.

About the role

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.

Reports to: Operations Manager

Key duties and responsibilities

·  Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion and empathy.

·  Ensure that the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.

·  Manage the home’s budget, ensuring that financial targets are met and costs are effectively managed.

·  Develop and implement a well-thought-out marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders.

·  Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.

Skills and attributes

• ·  Minimum 3 years’ experience managing a nursing home rated “Good” or above.

  ·  In-depth knowledge of CQC standards and care regulations.

  ·  Skilled in staff recruitment, retention, and development.

  ·  Confident communicator with strong leadership credentials.

  ·  Commercially astute with an eye for occupancy and growth opportunities.

  ·  Committed to community engagement and local reputation building.

  ·  Able to inspire a team and lead by example.

Education and qualification

• NMC registered nurse with relevant post-registration experience.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.