Deputy Manager

Job summary

Are you an experienced care professional ready to take the next step in your leadership journey? We are looking for a dedicated and hands on Deputy Manager to join our team at Harwood Court, part of the newly formed Distinguished Care Group, and play a key role in delivering exceptional care and operational support.

About the Role

As Deputy Manager, you will work closely with the Registered Manager to lead and support all aspects of the care home's operations. This is a floor-based leadership role, meaning you’ll be actively involved in care delivery, visible to residents and staff, and available to provide real-time support and guidance.

You’ll help drive standards, support staff development, and ensure care is delivered in line with best practices, regulatory expectations, and the personal needs of each resident.

Key Responsibilities

• Support the Registered Manager with the day-to-day running of the service and deputise in their absence
• Provide strong, visible leadership to the care team
• Oversee and support care planning, risk assessments, and clinical documentation
• Ensure delivery of person-centred care that promotes dignity, choice, and well-being
• Assist with staff supervision, development, and performance management
• Help coordinate rotas and ensure appropriate skill mix on each shift
• Contribute to quality assurance, audits, and continuous improvement
• Promote effective communication across departments and with external professionals
• Handle complaints, concerns, and safeguarding matters appropriately

Requirements

• Level 3 qualification (or equivalent) in Health & Social Care
• Previous experience in a senior care or team leader role within a care setting
• Strong understanding of CQC standards and care legislation
• Excellent leadership, organisational, and interpersonal skills
• Commitment to hands-on support and a team-focused culture
• Willingness to undertake or already possess a management qualification

Why Work With Us?

• A leadership role that makes a direct, positive impact on residents’ lives
• Supportive and collaborative working environment
• Ongoing training and professional development opportunities
• Competitive salary
• A values-driven organisation focused on quality care