Maintenance Operative

Job summary

Be Part of Our Caring Community: Join Us as a Maintenance Operative at Hallmark Luxury Care Homes!
At Hallmark Luxury Care Homes, we’re committed to creating safe, comfortable, and welcoming environments where residents feel truly at home. Since 1997, our family-run homes across England and Wales have been built on strong values, innovative facilities, and a dedication to outstanding care.
We’re looking for a Maintenance Operative who can take ownership of the building and ensure it runs smoothly, safely, and in line with compliance standards - someone who’s just as confident with a toolbox as they are with a checklist.

What We're Looking For:

• We’re looking for someone with a strong mix of practical ability and compliance awareness:
• Facilities or Compliance Background: Experience in public or sensitive environments such as GP surgeries, hospitals, or dental practices.
• PPM Knowledge: Understanding of Planned Preventive Maintenance and how to apply it effectively.
• Hands-On Technical Skills: Comfortable with basic maintenance tasks—e.g. isolating water to change a tap or switching off power to replace a socket.
• Building Awareness: Able to assess the condition of a building and develop practical strategies for upkeep and safety.
• Contractor Management: Skilled in coordinating external contractors and ensuring quality standards.
• Environmental Safety: Knowledge of monitoring water systems and room temperatures in a commercial or care setting.
• Empathy & Adaptability: Able to work respectfully around vulnerable individuals, with sensitivity to the care environment.
• Problem-Solving & Ownership: Proactive, independent, and confident in managing your own workload and responsibilities.

About The Role :
This is a dual-focused position, combining hands-on maintenance with compliance oversight. You’ll be responsible for keeping the home in excellent condition, carrying out day-to-day repairs, and ensuring all safety and regulatory standards are met.
If you have experience in facilities or compliance and enjoy practical work—whether it’s fixing a socket, coordinating contractors, or preparing for audits—this role offers the chance to make a real impact in a care setting.
Key Responsibilities:

 

• Building Oversight: Maintain the overall condition and safety of the home.
• Compliance Management: Lead on key areas, including:
  • Fire Risk Assessments
  • Legionella Risk Assessments
  • Local Fire Authority requirements
• Ensure documentation is accurate and inspections are well-supported.
• DIY & Reactive Maintenance: Handle general repairs and “like-for-like” fixes—e.g. hanging photo frames, fixing beds, replacing taps or sockets.
• Strategic Planning: Regularly assess the building, identify risks, and develop a plan to maintain compliance and safety.
• Contractor Coordination: Manage third-party contractors, ensuring outsourced work (e.g. certifications) is completed to a high standard.
• Environmental Monitoring: Monitor water and room temperatures to meet safety standards in a care environment.

Reap the Rewards

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

• Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
• Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
• Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
• Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.

At Hallmark Luxury Care Homes, we value diversity, teamwork, and dedication to excellence. If you're ready to contribute your skills and passion to create exceptional environments where everyone can thrive, we invite you to apply and become part of our welcoming and compassionate community. Together, let's make a positive difference in the lives of our residents every day!
Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.