Submit a Review for Cleeve Lodge Ltd
11 Elmhurst Road, Goring-on-Thames, Reading, RG8 9BN
View full details of Cleeve Lodge LtdLatest Reviews for Cleeve Lodge Ltd
28 January 2026
Cleeve Lodge is a lovely homely carehome.
The staff always make myself and my family feel very welcome when we visit including our dog!
There is always something happening, activities, coffee mornings etc.
My mum has settled well and has a lovely comfortable room.
22 January 2026
My close friend has been living at Cleeve lodge for 6 months, I have visited her several times during this period, I have been made to feel welcome and offered to stay and have lunch with her which was so kind and meant so much to us as this was something we used to do together.
The staff are
amazing, the activities provided over the Christmas period were meaningful and engaging.
The family atmosphere that has been created is so fantastic I just don't want to leave!!
13 January 2026
Mum has been at Cleeve Lodge for over 4 years. Mum has dementia and at times exhibits behaviour that others find challenging.
I cannot find words that fully describe the excellence of the care that Mum receives.
Kind.
Compassionate.
Person centred.
Flexible.
Supportive to me personally.
I
find the staff friendly and I am always greeted with genuine warmth (& a lovely cuppa with homemade cake if I arrive around 3!)
Mum's dementia journey hasn't been straight forward. Mum's stay has been peppered with a few fractures with long periods in plaster. Staff at Cleeve Lodge were so supportive in getting Mum out of hospital quickly so as to reduce Mum's confusion and trauma.
Communication with me is open, clear and kind.
Mum loves her food. Food is homemade and staff are flexible- if Mum wants another breakfast, that is fine.
There are plenty of social events and activities. The local community and families are encouraged to participate.
Overall- outstanding.
07 January 2026
Our Mum has been in Cleeve lodge for nearly 3 years with Advanced Dementia
To her cleeve lodge is the only home she knows
From day one she settled into Cleeve lodge
The love care support she receives is above excellent
In her world she is very happy settled and loved
As a family we can not
fault the care she receives
We totally trust the staff especially Emma in their loving care of Mum
We as a family have total peace of mind knowing that she is safe very well cared for and most of all loved
When we visit we are made very welcome and part of the cleeve lodge family
Communication with Emma is excellent with what's app messages photos etc
And they are always available to discuss anything regarding Mums care Doctor visits etc
23 December 2025
Cleeve Lodge is an example of how all care homes should be. When my mother arrived there, she was quite ill and also suffering from an element of depression. Her improvement over the months has been dramatic. Whilst some of this can be accounted for by medication, a large part is clearly the way she
is treated at the Lodge. From my observations, and I have been there for many hours, the staff are attentive, considerate and patient. I have seen no signs of frustration in the staff, only kindness. This is very impressive. Beyond this, residents are encouraged to take part in a variety of activities, and my mother has been happily getting involved in things should would never have tried by herself at home. She is also encouraged to attend external events in the village, safely accompanied by a staff member or family/friend. Visitors are made very welcome at any time and I feel 'at home' there. From personal experience, I can say that lunch (the main meal of the day) is particularly good.
23 December 2025
Lovely staff, nice place, good food, caring. Nice gardens. Good events. Lovely village location. Know how to celebrate birthdays etc. feel safe. Decent processes.
15 December 2025
Mum has been in cleeve lodge since the beginning of the year, and I can't fault her care there, the staff are kind and compassionate and all do an amazing job. I'm regularly kept informed of events going on and although mum doesn't like to join in much, there is always something going on, from
garden parties to craft making. I can finally relax knowing that she is being well taken care of.
12 December 2025
It is quite difficult to put into words just how wonderful this place is and how outstanding the care from the staff is.
My MIL has dementia and sadly lost her husband in March and her quality of life seemed to turn to more quantity of life before we loved her to Cleeve Lodge.
Now she enjoys the
things that she always did as much as she can from all of the activities provided and trips to the village, life is a new normal for her.
She has regained her dignity and the care from staff seems as though they treat each resident as their own family member. We don't live too close but knew it was the right place for her and although we cant visit as often as we would like to, the staff keep us so involved that we also feel as loved as her.
The staff are seriously wonderful and genuinely want to be doing the job that they are doing. It seems it is a privilege to them to aid my MIL and the residents to live out their golden years and dignified and as enriched as they deserve to and should!
09 December 2025
I started to volunteer at Cleeve Lodge in the summer with the intention of helping with some gardening activities which would be limited to the Spring Summer months. This was well received but gardening activities reduce in the autumn. However the experience has been so joyful and appreciated that I
am continuing some craft sessions to add to the all ready varied activity calendar on offer to the residents. I have a core group of attendees and others who come some weeks not others. The staff are very welcoming to me and enthusiastic when supporting the residents to participate. They encourage each person to take part supporting them to be as independent as possible and helping where needed. They are infinitely kind and respectful to everyone and skilled when addressing any concerns the residents have.
The atmosphere of the home is warm and welcoming, residents are relaxed and staff are ever present making sure everyone is listened to and taken care of.
05 December 2025
We have been very lucky to find this amazing care home for my Aunt. We have experience of other care homes and I can honestly say that Cleeve Lodge is head and shoulders above any other care home we have known. The staff have always been excellent and made every effort to accommodate my Aunt's
needs, going above and beyond the normal. All the staff make this a special place. There are plenty of meaningful activities, not just the usual time killers but really sensible things that the residence enjoy.
I cannot praise Cleeve Lodge highly enough and we really appreciate how much they have helped my Aunt to be comfortable and happy. From management downwards the staff are very professional and take a real interest in the welfare of all the residence. The property is maintained and tidy and clean at all times even when we have visited unannounced the atmosphere is always good and welcoming.
Top marks without question. Thank you Cleeve Lodge for everything you do.
01 December 2025
My mother came to Cleeve Lodge after quite a challenging period for her. The kindness and attention shown to her by all the staff has been exceptional. As a result, she has settled very quickly and is very happy there. The home provides a thoughful range of activities and we also appreciate the
flexibility that the home has shown to faciltate my mother continuing to participate, where possible, in activities she was involved with previously in the local community. It is worth highlighting the positivity and cheerfulness of the staff and how welcoming the home is to visitors, who can pop in freely, which means that Cleeve Lodge really does feel like a home rather than an institution. We are extremely grateful to the management and staff for all their efforts.
28 November 2025
My mother has been at Cleeve Lodge for a couple of months now. I knew straight away that this was the right care home for mum, as it felt much more personal with a true family vibe. I was impressed by the planned daily activities, varied menu and other services offered which were all included in the
cost (no hidden charges or surprises). The team at Cleeve Lodge have and continue to work closely with mum and myself to support her with her transition. The care the team provide mum is brilliant and they have had to think outside the box a little to meet some rather complex needs, they have been professional and caring through the whole process. Cleeve Lodge truly lives up to its outstanding rating and I would certainly. A big thank you to the Cleeve Lodge family :)
19 November 2025
The home have a amazing care team not only looking after dad but the family as well, there is always a smile from the staff and a kind approach to whenever family are visiting took my grandson to visit and he was so spoilt and looked after we were able to feed the guinea pigs and they found time to
sort toys for him and the residents were waving and making us feel at home always a hot drink dad is settled and is able to continue to smoke and enjoys a banter with the staff
03 November 2025
Our Mum moved into Cleeve Lodge this month and everything is amazing. We were worried in case Mum wouldn't settle but the management and staff have made her time here so good from day one. We highly recommend this care home on every level and because of this we can sleep well at night knowing that
our Mum is safe and well cared for as if she were family
15 September 2025
My Mother went as a resident of Cleeve Lodge, Goring on Thames, 7 weeks prior to writing. The standard of care by all the staff and the leadership is outstanding. The dignity, respect shown at all times has been excellent and treating my Mother as an individual and wanting to learn her individual
likes and dislikes has been so much appreciated. The activities are both stimulating and aid wellness, both physical and benefiting mental health. These range from flower arranging to visits to the village café and pub, dog petting and garden parties and the list goes on in just 7 weeks. Everyday there's something and residents can join or not, or dip in and out. Nothing is forced. I have been invited to join my Mother and the other residents for lunch, tea and supper and the quality of the food is excellent and well thought out and served with care and assistance when required.
What has impressed me most is the communication from the whole team / management / leadership of Cleeve Lodge
10 September 2025
All the team are so kind, caring and attentive. They've helped us with the difficult transition from mum's home - logistically and emotionally.
Mum's health and wellbeing has improved since she moved to Cleeve. She is much more active physically, and chattier and animated - she enjoys all the
activities provided every day.
Her room is lovely, and the care she receives is excellent. Visitors are always warmly welcomed, and we're kept well informed . It's such a relief for all of us to know mum is safe, and receiving reliable quality care. Thank you
09 July 2025
My husband moved to cleeve lodge 2 months ago and both he and my family have received nothing but kindness and care. Without exception the whole staff are welcoming and respectful of our needs at what is for us a sad and traumatic time. Cleeve lodge is a family orientated house full of activity,
love and concern for everyone. I know that we made the right choice when selecting a care home.
25 June 2025
My Dad went into Cleeve in February after a long stay in hospital. I cannot thank the staff enough for making this transition so easy. I live abroad and it is so reassuring to know that he is safe, happy and in such good hands. All of the staff are wonderful and treat the residents with respect and
compassion. They are patient, kind and always smiling. My Dad is happy there which means we as a family are too. I was so pleased to see that they were awarded Outstanding by the CQC. It is thoroughly deserved!
06 June 2025
We moved Mum into the care home in Early February after a short stay in hospital, she took a week or so to adapt to her new life in the home, as being a very independent person living on her own.
She had a lovely little room that had been freshly decorated, where she put up her personal
possessions, making it a home.
The care that was shown to Mum was incredible, it wasn't just care, the staff enjoy what they do and that can be seen on all there smiling faces.
Ours and Mum's friends visits we were made to feel so welcome, with cups of tea, lunch and special cake.
Unfortunately, Mum had a fall early March and after coming back from hospital she was requiring a lot more care, which again was carried out with a smile.
Mum finally passed on 20th of May 2025, but again, the Care, Dignity, Compassion and Time that was given to us was fantastic.
I'd just like to say a massive thank you to the manager and the staff.
It's no wonder that this care home has just been awarded a Outstanding Certificate
24 March 2025
From the first moment of entering Cleeve Lodge we were aware of a warm and caring atmosphere. The property itself is very clean and attractively decorated. More than that, the staff are all absolutely amazing. Kind and attentive to the people in their care, and they always make visitors feel very
welcome.
Latest Reviews for Cleeve Lodge Ltd
28 January 2026
Cleeve Lodge is a lovely homely carehome.
The staff always make myself and my family feel very welcome when we visit including our dog!
There is always something happening, activities, coffee mornings etc.
My mum has settled well and has a lovely comfortable room.
22 January 2026
My close friend has been living at Cleeve lodge for 6 months, I have visited her several times during this period, I have been made to feel welcome and offered to stay and have lunch with her which was so kind and meant so much to us as this was something we used to do together.
The staff are
amazing, the activities provided over the Christmas period were meaningful and engaging.
The family atmosphere that has been created is so fantastic I just don't want to leave!!
13 January 2026
Mum has been at Cleeve Lodge for over 4 years. Mum has dementia and at times exhibits behaviour that others find challenging.
I cannot find words that fully describe the excellence of the care that Mum receives.
Kind.
Compassionate.
Person centred.
Flexible.
Supportive to me personally.
I
find the staff friendly and I am always greeted with genuine warmth (& a lovely cuppa with homemade cake if I arrive around 3!)
Mum's dementia journey hasn't been straight forward. Mum's stay has been peppered with a few fractures with long periods in plaster. Staff at Cleeve Lodge were so supportive in getting Mum out of hospital quickly so as to reduce Mum's confusion and trauma.
Communication with me is open, clear and kind.
Mum loves her food. Food is homemade and staff are flexible- if Mum wants another breakfast, that is fine.
There are plenty of social events and activities. The local community and families are encouraged to participate.
Overall- outstanding.
07 January 2026
Our Mum has been in Cleeve lodge for nearly 3 years with Advanced Dementia
To her cleeve lodge is the only home she knows
From day one she settled into Cleeve lodge
The love care support she receives is above excellent
In her world she is very happy settled and loved
As a family we can not
fault the care she receives
We totally trust the staff especially Emma in their loving care of Mum
We as a family have total peace of mind knowing that she is safe very well cared for and most of all loved
When we visit we are made very welcome and part of the cleeve lodge family
Communication with Emma is excellent with what's app messages photos etc
And they are always available to discuss anything regarding Mums care Doctor visits etc
23 December 2025
Cleeve Lodge is an example of how all care homes should be. When my mother arrived there, she was quite ill and also suffering from an element of depression. Her improvement over the months has been dramatic. Whilst some of this can be accounted for by medication, a large part is clearly the way she
is treated at the Lodge. From my observations, and I have been there for many hours, the staff are attentive, considerate and patient. I have seen no signs of frustration in the staff, only kindness. This is very impressive. Beyond this, residents are encouraged to take part in a variety of activities, and my mother has been happily getting involved in things should would never have tried by herself at home. She is also encouraged to attend external events in the village, safely accompanied by a staff member or family/friend. Visitors are made very welcome at any time and I feel 'at home' there. From personal experience, I can say that lunch (the main meal of the day) is particularly good.
23 December 2025
Lovely staff, nice place, good food, caring. Nice gardens. Good events. Lovely village location. Know how to celebrate birthdays etc. feel safe. Decent processes.
15 December 2025
Mum has been in cleeve lodge since the beginning of the year, and I can't fault her care there, the staff are kind and compassionate and all do an amazing job. I'm regularly kept informed of events going on and although mum doesn't like to join in much, there is always something going on, from
garden parties to craft making. I can finally relax knowing that she is being well taken care of.
12 December 2025
It is quite difficult to put into words just how wonderful this place is and how outstanding the care from the staff is.
My MIL has dementia and sadly lost her husband in March and her quality of life seemed to turn to more quantity of life before we loved her to Cleeve Lodge.
Now she enjoys the
things that she always did as much as she can from all of the activities provided and trips to the village, life is a new normal for her.
She has regained her dignity and the care from staff seems as though they treat each resident as their own family member. We don't live too close but knew it was the right place for her and although we cant visit as often as we would like to, the staff keep us so involved that we also feel as loved as her.
The staff are seriously wonderful and genuinely want to be doing the job that they are doing. It seems it is a privilege to them to aid my MIL and the residents to live out their golden years and dignified and as enriched as they deserve to and should!
09 December 2025
I started to volunteer at Cleeve Lodge in the summer with the intention of helping with some gardening activities which would be limited to the Spring Summer months. This was well received but gardening activities reduce in the autumn. However the experience has been so joyful and appreciated that I
am continuing some craft sessions to add to the all ready varied activity calendar on offer to the residents. I have a core group of attendees and others who come some weeks not others. The staff are very welcoming to me and enthusiastic when supporting the residents to participate. They encourage each person to take part supporting them to be as independent as possible and helping where needed. They are infinitely kind and respectful to everyone and skilled when addressing any concerns the residents have.
The atmosphere of the home is warm and welcoming, residents are relaxed and staff are ever present making sure everyone is listened to and taken care of.
05 December 2025
We have been very lucky to find this amazing care home for my Aunt. We have experience of other care homes and I can honestly say that Cleeve Lodge is head and shoulders above any other care home we have known. The staff have always been excellent and made every effort to accommodate my Aunt's
needs, going above and beyond the normal. All the staff make this a special place. There are plenty of meaningful activities, not just the usual time killers but really sensible things that the residence enjoy.
I cannot praise Cleeve Lodge highly enough and we really appreciate how much they have helped my Aunt to be comfortable and happy. From management downwards the staff are very professional and take a real interest in the welfare of all the residence. The property is maintained and tidy and clean at all times even when we have visited unannounced the atmosphere is always good and welcoming.
Top marks without question. Thank you Cleeve Lodge for everything you do.
01 December 2025
My mother came to Cleeve Lodge after quite a challenging period for her. The kindness and attention shown to her by all the staff has been exceptional. As a result, she has settled very quickly and is very happy there. The home provides a thoughful range of activities and we also appreciate the
flexibility that the home has shown to faciltate my mother continuing to participate, where possible, in activities she was involved with previously in the local community. It is worth highlighting the positivity and cheerfulness of the staff and how welcoming the home is to visitors, who can pop in freely, which means that Cleeve Lodge really does feel like a home rather than an institution. We are extremely grateful to the management and staff for all their efforts.
28 November 2025
My mother has been at Cleeve Lodge for a couple of months now. I knew straight away that this was the right care home for mum, as it felt much more personal with a true family vibe. I was impressed by the planned daily activities, varied menu and other services offered which were all included in the
cost (no hidden charges or surprises). The team at Cleeve Lodge have and continue to work closely with mum and myself to support her with her transition. The care the team provide mum is brilliant and they have had to think outside the box a little to meet some rather complex needs, they have been professional and caring through the whole process. Cleeve Lodge truly lives up to its outstanding rating and I would certainly. A big thank you to the Cleeve Lodge family :)
19 November 2025
The home have a amazing care team not only looking after dad but the family as well, there is always a smile from the staff and a kind approach to whenever family are visiting took my grandson to visit and he was so spoilt and looked after we were able to feed the guinea pigs and they found time to
sort toys for him and the residents were waving and making us feel at home always a hot drink dad is settled and is able to continue to smoke and enjoys a banter with the staff
03 November 2025
Our Mum moved into Cleeve Lodge this month and everything is amazing. We were worried in case Mum wouldn't settle but the management and staff have made her time here so good from day one. We highly recommend this care home on every level and because of this we can sleep well at night knowing that
our Mum is safe and well cared for as if she were family
15 September 2025
My Mother went as a resident of Cleeve Lodge, Goring on Thames, 7 weeks prior to writing. The standard of care by all the staff and the leadership is outstanding. The dignity, respect shown at all times has been excellent and treating my Mother as an individual and wanting to learn her individual
likes and dislikes has been so much appreciated. The activities are both stimulating and aid wellness, both physical and benefiting mental health. These range from flower arranging to visits to the village café and pub, dog petting and garden parties and the list goes on in just 7 weeks. Everyday there's something and residents can join or not, or dip in and out. Nothing is forced. I have been invited to join my Mother and the other residents for lunch, tea and supper and the quality of the food is excellent and well thought out and served with care and assistance when required.
What has impressed me most is the communication from the whole team / management / leadership of Cleeve Lodge
10 September 2025
All the team are so kind, caring and attentive. They've helped us with the difficult transition from mum's home - logistically and emotionally.
Mum's health and wellbeing has improved since she moved to Cleeve. She is much more active physically, and chattier and animated - she enjoys all the
activities provided every day.
Her room is lovely, and the care she receives is excellent. Visitors are always warmly welcomed, and we're kept well informed . It's such a relief for all of us to know mum is safe, and receiving reliable quality care. Thank you
09 July 2025
My husband moved to cleeve lodge 2 months ago and both he and my family have received nothing but kindness and care. Without exception the whole staff are welcoming and respectful of our needs at what is for us a sad and traumatic time. Cleeve lodge is a family orientated house full of activity,
love and concern for everyone. I know that we made the right choice when selecting a care home.
25 June 2025
My Dad went into Cleeve in February after a long stay in hospital. I cannot thank the staff enough for making this transition so easy. I live abroad and it is so reassuring to know that he is safe, happy and in such good hands. All of the staff are wonderful and treat the residents with respect and
compassion. They are patient, kind and always smiling. My Dad is happy there which means we as a family are too. I was so pleased to see that they were awarded Outstanding by the CQC. It is thoroughly deserved!
06 June 2025
We moved Mum into the care home in Early February after a short stay in hospital, she took a week or so to adapt to her new life in the home, as being a very independent person living on her own.
She had a lovely little room that had been freshly decorated, where she put up her personal
possessions, making it a home.
The care that was shown to Mum was incredible, it wasn't just care, the staff enjoy what they do and that can be seen on all there smiling faces.
Ours and Mum's friends visits we were made to feel so welcome, with cups of tea, lunch and special cake.
Unfortunately, Mum had a fall early March and after coming back from hospital she was requiring a lot more care, which again was carried out with a smile.
Mum finally passed on 20th of May 2025, but again, the Care, Dignity, Compassion and Time that was given to us was fantastic.
I'd just like to say a massive thank you to the manager and the staff.
It's no wonder that this care home has just been awarded a Outstanding Certificate
24 March 2025
From the first moment of entering Cleeve Lodge we were aware of a warm and caring atmosphere. The property itself is very clean and attractively decorated. More than that, the staff are all absolutely amazing. Kind and attentive to the people in their care, and they always make visitors feel very
welcome.