Cleeve Lodge Ltd

11 Elmhurst Road, Goring-on-Thames, Reading RG8 9BN
Review Us
9.9 53 Reviews
  • Cleeve Lodge Ltd, Reading
Cleeve Lodge is an extended Victorian house, offering two floors of accommodation for elderly residents in need of 24-hour care.

The home is situated in the picturesque and tranquil village of Goring on Thames, complete with stunning views of the Streatley Hills.

There is easy access to and from the M4 and good transport and rail links to surrounding towns. Local amenities are a short walk from the home and include shops, cafes, pubs, a library and doctor’s surgery.

The aim is to care for residents in a safe, happy, relaxed and homely environment. Cleeve Lodge provides holistic and individualised care for 22 residents over the age of 65. The home also accepts people for respite care when beds become available.

Cleeve Lodge is a close-knit team focused on providing individual care for residents. Moreover, staff treat residents with dignity, respect and recognise both individual needs and a right to privacy, choice and fulfilment. Staff aim to give relatives and friends peace of mind knowing that loved ones are safe and cared for.

The home's own cook prepares home-cooked and tasty meals on a daily basis. There is a varied menu on offer with recipes designed to meet all dietary requirements. The home takes pride in sourcing fresh produce from local suppliers.

Cleeve Lodge encourages social interaction and tries to provide residents with a varied entertainment programme. A typical week of activities includes music, exercise, crosswords, group discussions, reminiscence and a visiting poet. Elsewhere two popular entertainers regularly frequent the home, providing welcomed familiarity. The home also has a monthly visit from therapy dogs.
Show Cleeve Lodge Ltd on the Map

Care Provided by Cleeve Lodge Ltd

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

At the care home, Cleeve Lodge are dedicated to providing the highest level of care and quality of life to our residents. Unlike many other places, fees encompass essential services such as hairdressing, podiatry, and physiotherapy at no additional cost.


Believe in making these services easily accessible to residents without burdening them with extra charges, as is unfortunately common in the industry.

These prices are only a guideline, please contact Cleeve Lodge Ltd to find out the exact price for your requirements.

Contact Cleeve Lodge Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Cleeve Lodge Ltd to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Cleeve Lodge Ltd
  • Privately Owned

Person in Charge

  • Emma-Jane O'Connor (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (21)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Parking onsite

Cleeve Lodge Ltd Reviews (53)

9.9

Cleeve Lodge Ltd has a Review Score of 9.9 (9.946) out of 10, based on 17 reviews in the last 2 years.
Over all time Cleeve Lodge Ltd has 53 reviews.

Overall Experience
  • 50
  • 3
  • 0
  • 0
  • 0
Date Published
  • 53
  • 10
  • 12
  • 17
  • 36
Reviewer Connection to Cleeve Lodge Ltd
  • 28
  • 9
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 53, showing 1-20
Review from Fiona S (Regular Volunteer) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I started to volunteer at Cleeve Lodge in the summer with the intention of helping with some gardening activities which would be limited to the Spring Summer months. This was well received but gardening activities reduce in the autumn. However the experience has been so joyful and appreciated that I
am continuing some craft sessions to add to the all ready varied activity calendar on offer to the residents. I have a core group of attendees and others who come some weeks not others. The staff are very welcoming to me and enthusiastic when supporting the residents to participate. They encourage each person to take part supporting them to be as independent as possible and helping where needed. They are infinitely kind and respectful to everyone and skilled when addressing any concerns the residents have.
The atmosphere of the home is warm and welcoming, residents are relaxed and staff are ever present making sure everyone is listened to and taken care of.
Reply from Sally, Owner at Cleeve Lodge Ltd
Thank you so much for your truly kind and thoughtful review. We are incredibly grateful for the time, care and creativity you bring to Cleeve Lodge. What began as gardening support has grown into…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neil A (Nephew of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very lucky to find this amazing care home for my Aunt. We have experience of other care homes and I can honestly say that Cleeve Lodge is head and shoulders above any other care home we have known. The staff have always been excellent and made every effort to accommodate my Aunt's needs,
going above and beyond the normal. All the staff make this a special place. There are plenty of meaningful activities, not just the usual time killers but really sensible things that the residence enjoy.
I cannot praise Cleeve Lodge highly enough and we really appreciate how much they have helped my Aunt to be comfortable and happy. From management downwards the staff are very professional and take a real interest in the welfare of all the residence. The property is maintained and tidy and clean at all times even when we have visited unannounced the atmosphere is always good and welcoming.
Top marks without question. Thank you Cleeve Lodge for everything you do.
Reply from Sally, Owner at Cleeve Lodge Ltd
Thank you so much for your incredibly kind words.
It means the world to our whole team to know that your Aunt feels comfortable, happy and truly cared for here at Cleeve Lodge. We put our hearts…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trevor P (Son of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Cleeve Lodge after quite a challenging period for her. The kindness and attention shown to her by all the staff has been exceptional. As a result, she has settled very quickly and is very happy there. The home provides a thoughful range of activities and we also appreciate the flexibility
that the home has shown to faciltate my mother continuing to participate, where possible, in activities she was involved with previously in the local community. It is worth highlighting the positivity and cheerfulness of the staff and how welcoming the home is to visitors, who can pop in freely, which means that Cleeve Lodge really does feel like a home rather than an institution. We are extremely grateful to the management and staff for all their efforts.
Reply from Sally Gill, Owner at Cleeve Lodge Ltd
Thank you so much for your wonderful review. We are truly delighted to hear how well your mother has settled at Cleeve Lodge, especially after a challenging period.

Our team take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Cleeve Lodge for a couple of months now. I knew straight away that this was the right care home for mum, as it felt much more personal with a true family vibe. I was impressed by the planned daily activities, varied menu and other services offered which were all included in the
cost (no hidden charges or surprises). The team at Cleeve Lodge have and continue to work closely with mum and myself to support her with her transition. The care the team provide mum is brilliant and they have had to think outside the box a little to meet some rather complex needs, they have been professional and caring through the whole process. Cleeve Lodge truly lives up to its outstanding rating and I would certainly. A big thank you to the Cleeve Lodge family :)
Reply from Sally Gill, Owner at Cleeve Lodge Ltd
Thank you so much for your lovely review and for taking the time to share your experience. It means the world to our entire team.

We are delighted to hear that your mum has settled in well and that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S J (Daughter of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home have a amazing care team not only looking after dad but the family as well, there is always a smile from the staff and a kind approach to whenever family are visiting took my grandson to visit and he was so spoilt and looked after we were able to feed the guinea pigs and they found time to
sort toys for him and the residents were waving and making us feel at home always a hot drink dad is settled and is able to continue to smoke and enjoys a banter with the staff
Reply from Sally Gill, Owner at Cleeve Lodge Ltd
Thank you from the bottom of our hearts for sharing such a beautiful review. It means so much to know that not only your dad feels settled and cared for, but that your whole family feels embraced when…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin T (Son of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum moved into Cleeve Lodge this month and everything is amazing. We were worried in case Mum wouldn't settle but the management and staff have made her time here so good from day one. We highly recommend this care home on every level and because of this we can sleep well at night knowing that our
Mum is safe and well cared for as if she were family
Reply from Sunni Gill, Owner at Cleeve Lodge Ltd
Thank you so much for your wonderful words. We're truly delighted to hear that your Mum has settled in so well - it means the world to our whole team. At Cleeve Lodge, we always strive to create a…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vaughan D (Son of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother went as a resident of Cleeve Lodge, Goring on Thames, 7 weeks prior to writing. The standard of care by all the staff and the leadership is outstanding. The dignity, respect shown at all times has been excellent and treating my Mother as an individual and wanting to learn her individual
likes and dislikes has been so much appreciated. The activities are both stimulating and aid wellness, both physical and benefiting mental health. These range from flower arranging to visits to the village café and pub, dog petting and garden parties and the list goes on in just 7 weeks. Everyday there's something and residents can join or not, or dip in and out. Nothing is forced. I have been invited to join my Mother and the other residents for lunch, tea and supper and the quality of the food is excellent and well thought out and served with care and assistance when required.
What has impressed me most is the communication from the whole team / management / leadership of Cleeve Lodge
Reply from Sally Gill, Owner at Cleeve Lodge Ltd
Thank you so much for your kind words and for taking the time to share your experience of Cleeve Lodge. It truly means the world to our whole team to hear how much you and your mother have valued the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G M (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the team are so kind, caring and attentive. They've helped us with the difficult transition from mum's home - logistically and emotionally.
Mum's health and wellbeing has improved since she moved to Cleeve. She is much more active physically, and chattier and animated - she enjoys all the activities
provided every day.
Her room is lovely, and the care she receives is excellent. Visitors are always warmly welcomed, and we're kept well informed . It's such a relief for all of us to know mum is safe, and receiving reliable quality care. Thank you
Reply from Sally Gill, Owner at Cleeve Lodge Ltd
Thank you so much for your kind words. We know how emotional and challenging the transition into care can be, so it means a lot to hear that you and your family have felt supported throughout.We're…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Wife of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved to cleeve lodge 2 months ago and both he and my family have received nothing but kindness and care. Without exception the whole staff are welcoming and respectful of our needs at what is for us a sad and traumatic time. Cleeve lodge is a family orientated house full of activity, love
and concern for everyone. I know that we made the right choice when selecting a care home.
Reply from Sally, Owner at Cleeve Lodge Ltd
Thank you so much for your kind and heartfelt words. It means the world to all of us at Cleeve Lodge to know that we've been able to support you and your husband during such a difficult and emotional…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise A (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad went into Cleeve in February after a long stay in hospital. I cannot thank the staff enough for making this transition so easy. I live abroad and it is so reassuring to know that he is safe, happy and in such good hands. All of the staff are wonderful and treat the residents with respect and
compassion. They are patient, kind and always smiling. My Dad is happy there which means we as a family are too. I was so pleased to see that they were awarded Outstanding by the CQC. It is thoroughly deserved!
Reply from Sally, Owner at Cleeve Lodge Ltd
Thank you so much for your kind and heartfelt words. It means the world to us to hear how well your dad has settled in and how reassured you feel, especially being so far away. Supporting families…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rick T (Son of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Mum into the care home in Early February after a short stay in hospital, she took a week or so to adapt to her new life in the home, as being a very independent person living on her own.
She had a lovely little room that had been freshly decorated, where she put up her personal possessions,
making it a home.
The care that was shown to Mum was incredible, it wasn't just care, the staff enjoy what they do and that can be seen on all there smiling faces.
Ours and Mum's friends visits we were made to feel so welcome, with cups of tea, lunch and special cake.
Unfortunately, Mum had a fall early March and after coming back from hospital she was requiring a lot more care, which again was carried out with a smile.
Mum finally passed on 20th of May 2025, but again, the Care, Dignity, Compassion and Time that was given to us was fantastic.
I'd just like to say a massive thank you to the manager and the staff.
It's no wonder that this care home has just been awarded a Outstanding Certificate
Reply from Sally, Owner at Cleeve Lodge Ltd
Thank you so much for your kind and heartfelt words. It was truly a pleasure and a privilege to care for your mother during her time with us.We understand how much of an adjustment it can be to move…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorna B (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first moment of entering Cleeve Lodge we were aware of a warm and caring atmosphere. The property itself is very clean and attractively decorated. More than that, the staff are all absolutely amazing. Kind and attentive to the people in their care, and they always make visitors feel very
welcome.
Reply from Sally, Manager at Cleeve Lodge Ltd
Thank you for your kind words. It's a pleasure to look after mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Giles M (Son of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Mum into Cleeve Lodge in April of this year - a few days before her arrival she abruptly lost any mobility. The team have been able to accommodate this as well as the evolving care needs that she now has.
Her room is lovely, bright and sunny - and this is matched by the amazing carers - they're
all bright and sunny too!
The place has a wonderful atmosphere and we feel so assured that she is being well cared for. Nothing is ever too much trouble and we are always made to feel so welcome at any time of the day that we visit. We love the open-door policy.
Mum recently had visitors from overseas and the team made such an effort - a little tea party in the conservatory.
We were all very anxious about this move for Mum and we needn't have worried, it's home from home.
Reply from Sally, Owner at Cleeve Lodge Ltd
We are overjoyed by your mother's progress and deeply appreciate your kindness and support. I will make sure to share this heartwarming review with the team. Warm Wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie S (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we first went into Cleeve Lodge we knew that it was the right care home for Mum.
Mum absolutely loved it there, great food and facilities.
All the staff are amazing, caring, and just so lovely.
Mum passed away last week but we have lovely memories of her time at Cleeve Lodge.
We
couldn't have asked for more.
Reply from Sally, Director at Cleeve Lodge Ltd
Thank you for taking the time to share such kind words. Your heartfelt sentiments mean a great deal to the team. Your mother was truly a remarkable resident, and her warmth and bright spirit brought…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jayne C (Daughter of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities, staff and care that Cleeve Lodge offer is fantastic. The management and staff are incredibly warm and knowledgeable, they work tirelessly to ensure the standard of care and happy residents.
Having looked at some other places for my father this place really stood out. I’d have no hesitation
in recommending Cleeve Lodge and their fabulous team.
Reply from Sally, Director at Cleeve Lodge Ltd
Thank you for your kind words. The Cleeve Lodge team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Natalie W (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Cleeve Lodge in January of this year as she was falling at home and unsafe to live on her own anymore. Initially, it was for "respite care" but we came to quickly realize she would need to stay there indefinitely. It has been a hard few months and hard decisions to be made but the
staff at Cleeve Lodge have made it so much easier for me (as an only child with two small children and one more imminent!). Mum is well looked after, the staff are caring, fun, and compassionate including management, domestic staff, and the chef. I feel Mum is safe and I can relax more knowing she's being well looked after. Mum seems settled and is eating so well! (The food is lovely). I feel so lucky that Cleeve Lodge had a room available whilst Mum was in hospital as couldn't imagine her anywhere else now. Thank you for looking after her and my children and I!
Reply from Sally, Director at Cleeve Lodge Ltd
Thank you for the valuable feedback. It is our pleasure and honour to care for your Mum, and your kind words will inspire our team to continue providing the excellent care they strive for. It was…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine C (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered Cleeve Lodge in January after a spell in hospital, when it became obvious that she could not remain at home. She was well cared for and had a pleasant room with a lovely view. Although Mum was deteriorating during her stay, she was kept involved with the general goings-on, and visitors,
including the dogs, were warmly welcomed.
Mum died at the home last Saturday, and the staff could not have been more caring to both her, and me. When my father died ten years ago I was full of regrets at how things were handled by the two hospitals concerned, and that I could do nothing to comfort him in his last hours. With mum, I was there to the end, and all was peaceful and quiet. No regrets this time.
Reply from Sally, Cleeve Lodge Team at Cleeve Lodge Ltd
On behalf of the team at Cleeve Lodge, we want to express our heartfelt gratitude for your kind words. It was an honour to care for your mother and to learn about her bravery during the Second World…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charly S (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we first went into Cleeve Lodge Care Home we knew it was the right place for Dad. Fun, friendly, warm and lively with plenty to do and people around him so he didn't feel lonely anymore. A home from home. Thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Son of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very well cared for by caring professionals who always do their best despite the pressures.
The management is clearly excellent. The rooms are pleasant and the atmosphere is homely and warm.
There are arranged events frequently and they are very good. Cleeve Lodge deserves its reputation
as one of the safest and best organised around.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison W (Daughter of Resident) published on 6 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely caring staff who always have a smile on their face. Mum has made so much progress in the last three months thanks to the support of the staff. I think it would be hard to find anywhere else more perfect for her. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Cleeve Lodge Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Cleeve Lodge Ltd is calculated as follows: ( (192 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 202 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cleeve Lodge Ltd is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2025

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Cleeve Lodge Ltd

What types of Care is Cleeve Lodge Ltd registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cleeve Lodge Ltd have?

There are 21 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Cleeve Lodge Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cleeve Lodge Ltd to the centre of Reading?

8.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cleeve Lodge Ltd to verify any information. View our terms and conditions. Cleeve Lodge Ltd has an Enhanced Service - more info.