Submit a Review for Cleeve Lodge Ltd
11 Elmhurst Road, Goring-on-Thames, Reading, RG8 9BN
View full details of Cleeve Lodge LtdLatest Reviews for Cleeve Lodge Ltd
11 March 2026
My mother has lived at Cleeve Lodge for a year now. She does not want to be in a home, but has said herself, from the start, "If you must be in a home, it doesn't get better than this." Her physical condition is much better than it was before she moved. The atmosphere is relaxed and homely. The
staff are delightful, I don't know how they remain so calm and cheerful. I visit 5 times a week and no matter at what strange hour I turn up, I always feel welcome. The manager, Emma, is accessible and always walks around each afterrnoon to talk to residents and staff. She is "hands on" and knows exactly what is going on. Her staff obviously trust her.
It was a difficult decision to choose a home for my mother, but I think that this was the right choice for her: More like a home than a hotel.
30 January 2026
After visiting Cleve Lodge recently with a friend who has a relative residing here, my first impression was how welcoming and friendly the staff were, how dedicated they are to the clients.
There is always something going on for the clients, no-one is left out, clients are always dressed well! It
is certainly a home from home! Although there is nothing like your own home the clients here are certainly well catered for in every respect!
The room I visited had a few of the clients personal bits they have brought from there old homes a nice touch!
30 January 2026
I visited my Mum and Dad on Burns Day at the home. It was coming up to Lunchtime and a Piper arrived to pipe the hagis in for dinner.
My mum originated from Scotland and her father was with the Black Watch which is the Kilt that the piper had on.
So was quite emotional for me to see but was a
wonderful hour for me visiting and the residents to experience. My parents have been in the home nearly 3 years and I love the fact that the home celebrates every event/holiday within a year.
30 January 2026
My Aunt stays here - Cleeve Lodge is a truly wonderful place. From the moment you walk through the door, you can feel the warmth, kindness, and genuine care that runs throughout the home.
The staff are exceptional - caring, attentive, and always welcoming to residents and visitors alike. Nothing
ever feels rushed, and everyone is treated with dignity, respect, and compassion. The family atmosphere they have created is incredibly special and makes the home feel just that - like a home.
The activities are thoughtful, meaningful, and tailored to residents, with lovely opportunities for engagement, socialising, and enjoyment. Family and friends are always made to feel included, whether it's sharing a meal, celebrating a special occasion, or simply spending time together.
Cleeve Lodge goes above and beyond to ensure residents are happy, comfortable, and well cared for. It is clear how much pride the team takes in what they do, and it truly shows in every aspect of the home
30 January 2026
I have a friend who resides in Cleeve Lodge. On the occassions I have been to visit , I have always received a warm welcome from the staff.
Nothing is ever to much trouble, staff are very willing and helpful.They are kind and compassionate to the residents.
Residents are encouraged to take part in
the many activities that are organised. It is clear that the staff enjoy what they do and are very skilled.
28 January 2026
Cleeve Lodge is a lovely homely carehome.
The staff always make myself and my family feel very welcome when we visit including our dog!
There is always something happening, activities, coffee mornings etc.
My mum has settled well and has a lovely comfortable room.
22 January 2026
My close friend has been living at Cleeve lodge for 6 months, I have visited her several times during this period, I have been made to feel welcome and offered to stay and have lunch with her which was so kind and meant so much to us as this was something we used to do together.
The staff are
amazing, the activities provided over the Christmas period were meaningful and engaging.
The family atmosphere that has been created is so fantastic I just don't want to leave!!
13 January 2026
Mum has been at Cleeve Lodge for over 4 years. Mum has dementia and at times exhibits behaviour that others find challenging.
I cannot find words that fully describe the excellence of the care that Mum receives.
Kind.
Compassionate.
Person centred.
Flexible.
Supportive to me personally.
I
find the staff friendly and I am always greeted with genuine warmth (& a lovely cuppa with homemade cake if I arrive around 3!)
Mum's dementia journey hasn't been straight forward. Mum's stay has been peppered with a few fractures with long periods in plaster. Staff at Cleeve Lodge were so supportive in getting Mum out of hospital quickly so as to reduce Mum's confusion and trauma.
Communication with me is open, clear and kind.
Mum loves her food. Food is homemade and staff are flexible- if Mum wants another breakfast, that is fine.
There are plenty of social events and activities. The local community and families are encouraged to participate.
Overall- outstanding.
07 January 2026
Our Mum has been in Cleeve lodge for nearly 3 years with Advanced Dementia
To her cleeve lodge is the only home she knows
From day one she settled into Cleeve lodge
The love care support she receives is above excellent
In her world she is very happy settled and loved
As a family we can not
fault the care she receives
We totally trust the staff especially Emma in their loving care of Mum
We as a family have total peace of mind knowing that she is safe very well cared for and most of all loved
When we visit we are made very welcome and part of the cleeve lodge family
Communication with Emma is excellent with what's app messages photos etc
And they are always available to discuss anything regarding Mums care Doctor visits etc
23 December 2025
Cleeve Lodge is an example of how all care homes should be. When my mother arrived there, she was quite ill and also suffering from an element of depression. Her improvement over the months has been dramatic. Whilst some of this can be accounted for by medication, a large part is clearly the way she
is treated at the Lodge. From my observations, and I have been there for many hours, the staff are attentive, considerate and patient. I have seen no signs of frustration in the staff, only kindness. This is very impressive. Beyond this, residents are encouraged to take part in a variety of activities, and my mother has been happily getting involved in things should would never have tried by herself at home. She is also encouraged to attend external events in the village, safely accompanied by a staff member or family/friend. Visitors are made very welcome at any time and I feel 'at home' there. From personal experience, I can say that lunch (the main meal of the day) is particularly good.
23 December 2025
Lovely staff, nice place, good food, caring. Nice gardens. Good events. Lovely village location. Know how to celebrate birthdays etc. feel safe. Decent processes.
15 December 2025
Mum has been in cleeve lodge since the beginning of the year, and I can't fault her care there, the staff are kind and compassionate and all do an amazing job. I'm regularly kept informed of events going on and although mum doesn't like to join in much, there is always something going on, from
garden parties to craft making. I can finally relax knowing that she is being well taken care of.
12 December 2025
It is quite difficult to put into words just how wonderful this place is and how outstanding the care from the staff is.
My MIL has dementia and sadly lost her husband in March and her quality of life seemed to turn to more quantity of life before we loved her to Cleeve Lodge.
Now she enjoys the
things that she always did as much as she can from all of the activities provided and trips to the village, life is a new normal for her.
She has regained her dignity and the care from staff seems as though they treat each resident as their own family member. We don't live too close but knew it was the right place for her and although we cant visit as often as we would like to, the staff keep us so involved that we also feel as loved as her.
The staff are seriously wonderful and genuinely want to be doing the job that they are doing. It seems it is a privilege to them to aid my MIL and the residents to live out their golden years and dignified and as enriched as they deserve to and should!
09 December 2025
I started to volunteer at Cleeve Lodge in the summer with the intention of helping with some gardening activities which would be limited to the Spring Summer months. This was well received but gardening activities reduce in the autumn. However the experience has been so joyful and appreciated that I
am continuing some craft sessions to add to the all ready varied activity calendar on offer to the residents. I have a core group of attendees and others who come some weeks not others. The staff are very welcoming to me and enthusiastic when supporting the residents to participate. They encourage each person to take part supporting them to be as independent as possible and helping where needed. They are infinitely kind and respectful to everyone and skilled when addressing any concerns the residents have.
The atmosphere of the home is warm and welcoming, residents are relaxed and staff are ever present making sure everyone is listened to and taken care of.
05 December 2025
We have been very lucky to find this amazing care home for my Aunt. We have experience of other care homes and I can honestly say that Cleeve Lodge is head and shoulders above any other care home we have known. The staff have always been excellent and made every effort to accommodate my Aunt's
needs, going above and beyond the normal. All the staff make this a special place. There are plenty of meaningful activities, not just the usual time killers but really sensible things that the residence enjoy.
I cannot praise Cleeve Lodge highly enough and we really appreciate how much they have helped my Aunt to be comfortable and happy. From management downwards the staff are very professional and take a real interest in the welfare of all the residence. The property is maintained and tidy and clean at all times even when we have visited unannounced the atmosphere is always good and welcoming.
Top marks without question. Thank you Cleeve Lodge for everything you do.
01 December 2025
My mother came to Cleeve Lodge after quite a challenging period for her. The kindness and attention shown to her by all the staff has been exceptional. As a result, she has settled very quickly and is very happy there. The home provides a thoughful range of activities and we also appreciate the
flexibility that the home has shown to faciltate my mother continuing to participate, where possible, in activities she was involved with previously in the local community. It is worth highlighting the positivity and cheerfulness of the staff and how welcoming the home is to visitors, who can pop in freely, which means that Cleeve Lodge really does feel like a home rather than an institution. We are extremely grateful to the management and staff for all their efforts.
28 November 2025
My mother has been at Cleeve Lodge for a couple of months now. I knew straight away that this was the right care home for mum, as it felt much more personal with a true family vibe. I was impressed by the planned daily activities, varied menu and other services offered which were all included in the
cost (no hidden charges or surprises). The team at Cleeve Lodge have and continue to work closely with mum and myself to support her with her transition. The care the team provide mum is brilliant and they have had to think outside the box a little to meet some rather complex needs, they have been professional and caring through the whole process. Cleeve Lodge truly lives up to its outstanding rating and I would certainly. A big thank you to the Cleeve Lodge family :)
19 November 2025
The home have a amazing care team not only looking after dad but the family as well, there is always a smile from the staff and a kind approach to whenever family are visiting took my grandson to visit and he was so spoilt and looked after we were able to feed the guinea pigs and they found time to
sort toys for him and the residents were waving and making us feel at home always a hot drink dad is settled and is able to continue to smoke and enjoys a banter with the staff
03 November 2025
Our Mum moved into Cleeve Lodge this month and everything is amazing. We were worried in case Mum wouldn't settle but the management and staff have made her time here so good from day one. We highly recommend this care home on every level and because of this we can sleep well at night knowing that
our Mum is safe and well cared for as if she were family
15 September 2025
My Mother went as a resident of Cleeve Lodge, Goring on Thames, 7 weeks prior to writing. The standard of care by all the staff and the leadership is outstanding. The dignity, respect shown at all times has been excellent and treating my Mother as an individual and wanting to learn her individual
likes and dislikes has been so much appreciated. The activities are both stimulating and aid wellness, both physical and benefiting mental health. These range from flower arranging to visits to the village café and pub, dog petting and garden parties and the list goes on in just 7 weeks. Everyday there's something and residents can join or not, or dip in and out. Nothing is forced. I have been invited to join my Mother and the other residents for lunch, tea and supper and the quality of the food is excellent and well thought out and served with care and assistance when required.
What has impressed me most is the communication from the whole team / management / leadership of Cleeve Lodge
Latest Reviews for Cleeve Lodge Ltd
11 March 2026
My mother has lived at Cleeve Lodge for a year now. She does not want to be in a home, but has said herself, from the start, "If you must be in a home, it doesn't get better than this." Her physical condition is much better than it was before she moved. The atmosphere is relaxed and homely. The
staff are delightful, I don't know how they remain so calm and cheerful. I visit 5 times a week and no matter at what strange hour I turn up, I always feel welcome. The manager, Emma, is accessible and always walks around each afterrnoon to talk to residents and staff. She is "hands on" and knows exactly what is going on. Her staff obviously trust her.
It was a difficult decision to choose a home for my mother, but I think that this was the right choice for her: More like a home than a hotel.
30 January 2026
After visiting Cleve Lodge recently with a friend who has a relative residing here, my first impression was how welcoming and friendly the staff were, how dedicated they are to the clients.
There is always something going on for the clients, no-one is left out, clients are always dressed well! It
is certainly a home from home! Although there is nothing like your own home the clients here are certainly well catered for in every respect!
The room I visited had a few of the clients personal bits they have brought from there old homes a nice touch!
30 January 2026
I visited my Mum and Dad on Burns Day at the home. It was coming up to Lunchtime and a Piper arrived to pipe the hagis in for dinner.
My mum originated from Scotland and her father was with the Black Watch which is the Kilt that the piper had on.
So was quite emotional for me to see but was a
wonderful hour for me visiting and the residents to experience. My parents have been in the home nearly 3 years and I love the fact that the home celebrates every event/holiday within a year.
30 January 2026
My Aunt stays here - Cleeve Lodge is a truly wonderful place. From the moment you walk through the door, you can feel the warmth, kindness, and genuine care that runs throughout the home.
The staff are exceptional - caring, attentive, and always welcoming to residents and visitors alike. Nothing
ever feels rushed, and everyone is treated with dignity, respect, and compassion. The family atmosphere they have created is incredibly special and makes the home feel just that - like a home.
The activities are thoughtful, meaningful, and tailored to residents, with lovely opportunities for engagement, socialising, and enjoyment. Family and friends are always made to feel included, whether it's sharing a meal, celebrating a special occasion, or simply spending time together.
Cleeve Lodge goes above and beyond to ensure residents are happy, comfortable, and well cared for. It is clear how much pride the team takes in what they do, and it truly shows in every aspect of the home
30 January 2026
I have a friend who resides in Cleeve Lodge. On the occassions I have been to visit , I have always received a warm welcome from the staff.
Nothing is ever to much trouble, staff are very willing and helpful.They are kind and compassionate to the residents.
Residents are encouraged to take part in
the many activities that are organised. It is clear that the staff enjoy what they do and are very skilled.
28 January 2026
Cleeve Lodge is a lovely homely carehome.
The staff always make myself and my family feel very welcome when we visit including our dog!
There is always something happening, activities, coffee mornings etc.
My mum has settled well and has a lovely comfortable room.
22 January 2026
My close friend has been living at Cleeve lodge for 6 months, I have visited her several times during this period, I have been made to feel welcome and offered to stay and have lunch with her which was so kind and meant so much to us as this was something we used to do together.
The staff are
amazing, the activities provided over the Christmas period were meaningful and engaging.
The family atmosphere that has been created is so fantastic I just don't want to leave!!
13 January 2026
Mum has been at Cleeve Lodge for over 4 years. Mum has dementia and at times exhibits behaviour that others find challenging.
I cannot find words that fully describe the excellence of the care that Mum receives.
Kind.
Compassionate.
Person centred.
Flexible.
Supportive to me personally.
I
find the staff friendly and I am always greeted with genuine warmth (& a lovely cuppa with homemade cake if I arrive around 3!)
Mum's dementia journey hasn't been straight forward. Mum's stay has been peppered with a few fractures with long periods in plaster. Staff at Cleeve Lodge were so supportive in getting Mum out of hospital quickly so as to reduce Mum's confusion and trauma.
Communication with me is open, clear and kind.
Mum loves her food. Food is homemade and staff are flexible- if Mum wants another breakfast, that is fine.
There are plenty of social events and activities. The local community and families are encouraged to participate.
Overall- outstanding.
07 January 2026
Our Mum has been in Cleeve lodge for nearly 3 years with Advanced Dementia
To her cleeve lodge is the only home she knows
From day one she settled into Cleeve lodge
The love care support she receives is above excellent
In her world she is very happy settled and loved
As a family we can not
fault the care she receives
We totally trust the staff especially Emma in their loving care of Mum
We as a family have total peace of mind knowing that she is safe very well cared for and most of all loved
When we visit we are made very welcome and part of the cleeve lodge family
Communication with Emma is excellent with what's app messages photos etc
And they are always available to discuss anything regarding Mums care Doctor visits etc
23 December 2025
Cleeve Lodge is an example of how all care homes should be. When my mother arrived there, she was quite ill and also suffering from an element of depression. Her improvement over the months has been dramatic. Whilst some of this can be accounted for by medication, a large part is clearly the way she
is treated at the Lodge. From my observations, and I have been there for many hours, the staff are attentive, considerate and patient. I have seen no signs of frustration in the staff, only kindness. This is very impressive. Beyond this, residents are encouraged to take part in a variety of activities, and my mother has been happily getting involved in things should would never have tried by herself at home. She is also encouraged to attend external events in the village, safely accompanied by a staff member or family/friend. Visitors are made very welcome at any time and I feel 'at home' there. From personal experience, I can say that lunch (the main meal of the day) is particularly good.
23 December 2025
Lovely staff, nice place, good food, caring. Nice gardens. Good events. Lovely village location. Know how to celebrate birthdays etc. feel safe. Decent processes.
15 December 2025
Mum has been in cleeve lodge since the beginning of the year, and I can't fault her care there, the staff are kind and compassionate and all do an amazing job. I'm regularly kept informed of events going on and although mum doesn't like to join in much, there is always something going on, from
garden parties to craft making. I can finally relax knowing that she is being well taken care of.
12 December 2025
It is quite difficult to put into words just how wonderful this place is and how outstanding the care from the staff is.
My MIL has dementia and sadly lost her husband in March and her quality of life seemed to turn to more quantity of life before we loved her to Cleeve Lodge.
Now she enjoys the
things that she always did as much as she can from all of the activities provided and trips to the village, life is a new normal for her.
She has regained her dignity and the care from staff seems as though they treat each resident as their own family member. We don't live too close but knew it was the right place for her and although we cant visit as often as we would like to, the staff keep us so involved that we also feel as loved as her.
The staff are seriously wonderful and genuinely want to be doing the job that they are doing. It seems it is a privilege to them to aid my MIL and the residents to live out their golden years and dignified and as enriched as they deserve to and should!
09 December 2025
I started to volunteer at Cleeve Lodge in the summer with the intention of helping with some gardening activities which would be limited to the Spring Summer months. This was well received but gardening activities reduce in the autumn. However the experience has been so joyful and appreciated that I
am continuing some craft sessions to add to the all ready varied activity calendar on offer to the residents. I have a core group of attendees and others who come some weeks not others. The staff are very welcoming to me and enthusiastic when supporting the residents to participate. They encourage each person to take part supporting them to be as independent as possible and helping where needed. They are infinitely kind and respectful to everyone and skilled when addressing any concerns the residents have.
The atmosphere of the home is warm and welcoming, residents are relaxed and staff are ever present making sure everyone is listened to and taken care of.
05 December 2025
We have been very lucky to find this amazing care home for my Aunt. We have experience of other care homes and I can honestly say that Cleeve Lodge is head and shoulders above any other care home we have known. The staff have always been excellent and made every effort to accommodate my Aunt's
needs, going above and beyond the normal. All the staff make this a special place. There are plenty of meaningful activities, not just the usual time killers but really sensible things that the residence enjoy.
I cannot praise Cleeve Lodge highly enough and we really appreciate how much they have helped my Aunt to be comfortable and happy. From management downwards the staff are very professional and take a real interest in the welfare of all the residence. The property is maintained and tidy and clean at all times even when we have visited unannounced the atmosphere is always good and welcoming.
Top marks without question. Thank you Cleeve Lodge for everything you do.
01 December 2025
My mother came to Cleeve Lodge after quite a challenging period for her. The kindness and attention shown to her by all the staff has been exceptional. As a result, she has settled very quickly and is very happy there. The home provides a thoughful range of activities and we also appreciate the
flexibility that the home has shown to faciltate my mother continuing to participate, where possible, in activities she was involved with previously in the local community. It is worth highlighting the positivity and cheerfulness of the staff and how welcoming the home is to visitors, who can pop in freely, which means that Cleeve Lodge really does feel like a home rather than an institution. We are extremely grateful to the management and staff for all their efforts.
28 November 2025
My mother has been at Cleeve Lodge for a couple of months now. I knew straight away that this was the right care home for mum, as it felt much more personal with a true family vibe. I was impressed by the planned daily activities, varied menu and other services offered which were all included in the
cost (no hidden charges or surprises). The team at Cleeve Lodge have and continue to work closely with mum and myself to support her with her transition. The care the team provide mum is brilliant and they have had to think outside the box a little to meet some rather complex needs, they have been professional and caring through the whole process. Cleeve Lodge truly lives up to its outstanding rating and I would certainly. A big thank you to the Cleeve Lodge family :)
19 November 2025
The home have a amazing care team not only looking after dad but the family as well, there is always a smile from the staff and a kind approach to whenever family are visiting took my grandson to visit and he was so spoilt and looked after we were able to feed the guinea pigs and they found time to
sort toys for him and the residents were waving and making us feel at home always a hot drink dad is settled and is able to continue to smoke and enjoys a banter with the staff
03 November 2025
Our Mum moved into Cleeve Lodge this month and everything is amazing. We were worried in case Mum wouldn't settle but the management and staff have made her time here so good from day one. We highly recommend this care home on every level and because of this we can sleep well at night knowing that
our Mum is safe and well cared for as if she were family
15 September 2025
My Mother went as a resident of Cleeve Lodge, Goring on Thames, 7 weeks prior to writing. The standard of care by all the staff and the leadership is outstanding. The dignity, respect shown at all times has been excellent and treating my Mother as an individual and wanting to learn her individual
likes and dislikes has been so much appreciated. The activities are both stimulating and aid wellness, both physical and benefiting mental health. These range from flower arranging to visits to the village café and pub, dog petting and garden parties and the list goes on in just 7 weeks. Everyday there's something and residents can join or not, or dip in and out. Nothing is forced. I have been invited to join my Mother and the other residents for lunch, tea and supper and the quality of the food is excellent and well thought out and served with care and assistance when required.
What has impressed me most is the communication from the whole team / management / leadership of Cleeve Lodge