Search...

Cleeve Lodge Residential Care Home for the Elderly

11 Elmhurst Road, Goring-on-Thames, Reading, Oxfordshire RG8 9BN
Cleeve Lodge Residential Care Home for the Elderly Logo
Jobs
Cleeve Lodge Residential Care Home for the Elderly logo
Cleeve Lodge Residential Care Home for the Elderly, Reading
Cleeve Lodge Residential Care Home for the Elderly, Reading
Cleeve Lodge Residential Care Home for the Elderly, Reading

Cleeve Lodge Residential Care Home for the Elderly is a family-run, Boutique, Home Away From Home in Goring-on-Thames, providing compassionate permanent and respite residential care, including residential dementia care, for up to 24 elderly residents.

Choosing care for someone you love can feel overwhelming. Families are supported with kindness and understanding, and residents are known through their histories, routines, relationships and preferences.

Cleeve Lodge has been rated Outstanding overall by CQC three...  

Care Provided by Cleeve Lodge Residential Care Home for the Elderly

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,495From £1,549
Residential Dementia CareFrom £1,495From £1,549

Cleeve Lodge offers a distinctive, fully all-inclusive private-fee model, giving residents and families greater clarity and reassurance about the cost of care.

Services that are often presented as chargeable extras elsewhere—including physiotherapy, hairdressing, podiatry and everyday sundries—are included within the Cleeve Lodge private weekly fee. This unusual approach helps families plan with confidence and avoids the worry of frequently accumulating additional charges.

Fees vary according to the resident’s assessed care needs and bedroom choice. Every family receives a clear, personalised quotation before care begins. Cleeve Lodge accepts private funding and may also accept local-authority funding, with or without a top-up, subject to an individual assessment and confirmation of the agreed funding arrangements.

Contact Cleeve Lodge Residential Care Home for the Elderly to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Cleeve Lodge Ltd
  • Private Owned

Person in charge

  • Emma-Jane O'Connor (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (24)

Visiting

  • Family and friends are welcome to visit Cleeve Lodge at any time, 24 hours a day. The home recognises that continuing relationships with family and friends are central to residents’ happiness, identity and wellbeing. Visiting is treated as a natural part of home life rather than something confined to narrow visiting hours. Prospective residents and their families are encouraged to book a personal tour so that the Registered Manager can give them time to see the home, meet members of the team, ask questions and discuss their individual circumstances.

Parking

  • On-site parking is available for families and visitors.

Cleeve Lodge Residential Care Home for the Elderly Reviews (70)

Submit a Review
9.9

Cleeve Lodge Residential Care Home for the Elderly has a Review Score of 9.9 (9.897) out of 10, based on 30 reviews in the last 2 years. Over all time Cleeve Lodge Residential Care Home for the Elderly has 70 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Cleeve Lodge Residential Care Home for the Elderly
Loading...
Showing 70 reviews matching selected criteria
Review from Trevor P (Son of Resident) published on 1 December 2025 Submitted via Website
Overall Experience

My mother came to Cleeve Lodge after quite a challenging period for her. The kindness and attention shown to her by all the staff has been exceptional. As a result, she has settled very quickly and is very happy there. The home provides a thoughful range of activities and we also appreciate the flexibility that the home has shown to faciltate my mother continuing to participate, where possible, in activities she was involved with previously in the local community. It is worth highlighting the positivity and cheerfulness of the staff and how welcoming the home is to visitors, who can pop in freely, which means that Cleeve Lodge really does feel like a home rather than an institution. We are extremely grateful to the management and staff for all their efforts.

Reply from Sally Gill, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you so much for your wonderful review. We are truly delighted to hear how well your mother has settled at Cleeve Lodge, especially after a challenging period.

Our team take great pride in offering kindness, reassurance and personalised care to every resident, so knowing that this has made...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L C (Daughter of Resident) published on 28 November 2025 Submitted via Website
Overall Experience

My mother has been at Cleeve Lodge for a couple of months now. I knew straight away that this was the right care home for mum, as it felt much more personal with a true family vibe. I was impressed by the planned daily activities, varied menu and other services offered which were all included in the cost (no hidden charges or surprises). The team at Cleeve Lodge have and continue to work closely with mum and myself to support her with her transition. The care the team provide mum is brilliant and they have had to think outside the box a little to meet some rather complex needs, they have been professional and caring through the whole process. Cleeve Lodge truly lives up to its outstanding rating and I would certainly. A big thank you to the Cleeve Lodge family :)

Reply from Sally Gill, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you so much for your lovely review and for taking the time to share your experience. It means the world to our entire team.

We are delighted to hear that your mum has settled in well and that you felt the family atmosphere from the very beginning thats exactly what we work hard to create...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S J (Daughter of Resident) published on 19 November 2025 Submitted via Website
Overall Experience

The home have a amazing care team not only looking after dad but the family as well, there is always a smile from the staff and a kind approach to whenever family are visiting took my grandson to visit and he was so spoilt and looked after we were able to feed the guinea pigs and they found time to sort toys for him and the residents were waving and making us feel at home always a hot drink dad is settled and is able to continue to smoke and enjoys a banter with the staff

Reply from Sally Gill, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you from the bottom of our hearts for sharing such a beautiful review. It means so much to know that not only your dad feels settled and cared for, but that your whole family feels embraced when you visit. We believe our home should feel like an extension of your own, filled with kindness,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin T (Son of Resident) published on 3 November 2025 Submitted via Website
Overall Experience

Our Mum moved into Cleeve Lodge this month and everything is amazing. We were worried in case Mum wouldn't settle but the management and staff have made her time here so good from day one. We highly recommend this care home on every level and because of this we can sleep well at night knowing that our Mum is safe and well cared for as if she were family

Reply from Sunni Gill, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you so much for your wonderful words. We're truly delighted to hear that your Mum has settled in so well - it means the world to our whole team. At Cleeve Lodge, we always strive to create a real "home-from-home" environment where every resident is cared for like family, so knowing you feel...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vaughan D (Son of Resident) published on 15 September 2025 Submitted via Website
Overall Experience
My Mother went as a resident of Cleeve Lodge, Goring on Thames, 7 weeks prior to writing. The standard of care by all the staff and the leadership is outstanding. The dignity, respect shown at all times has been excellent and treating my Mother as an individual and wanting to learn her individual likes and dislikes has been so much appreciated. The activities are both stimulating and aid wellness, both physical and benefiting mental health. These range from flower arranging to visits to the village café and pub, dog petting and garden parties and the list goes on in just 7 weeks. Everyday there's something and residents can join or not, or dip in and out. Nothing is forced. I have been invited to join my Mother and the other residents for lunch, tea and supper and the quality of the food is excellent and well thought out and served with care and assistance when required.

What has impressed me most is the communication from the whole team / management / leadership of Cleeve Lodge

Reply from Sally Gill, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you so much for your kind words and for taking the time to share your experience of Cleeve Lodge. It truly means the world to our whole team to hear how much you and your mother have valued the care, activities, and support we provide.We always strive to treat every resident as an individual,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G M (Daughter of Resident) published on 10 September 2025 Submitted via Website
Overall Experience
All the team are so kind, caring and attentive. They've helped us with the difficult transition from mum's home - logistically and emotionally.
Mum's health and wellbeing has improved since she moved to Cleeve. She is much more active physically, and chattier and animated - she enjoys all the activities provided every day.

Her room is lovely, and the care she receives is excellent. Visitors are always warmly welcomed, and we're kept well informed . It's such a relief for all of us to know mum is safe, and receiving reliable quality care. Thank you

Reply from Sally Gill, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you so much for your kind words. We know how emotional and challenging the transition into care can be, so it means a lot to hear that you and your family have felt supported throughout.We're delighted to see your mum thriving - enjoying activities, feeling more active and engaged, and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Wife of Resident) published on 9 July 2025 Submitted via Website
Overall Experience

My husband moved to cleeve lodge 2 months ago and both he and my family have received nothing but kindness and care. Without exception the whole staff are welcoming and respectful of our needs at what is for us a sad and traumatic time. Cleeve lodge is a family orientated house full of activity, love and concern for everyone. I know that we made the right choice when selecting a care home.

Reply from Sally, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you so much for your kind and heartfelt words. It means the world to all of us at Cleeve Lodge to know that we've been able to support you and your husband during such a difficult and emotional time. We understand how hard it can be to make the decision to move into care, and we're truly...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise A (Daughter of Resident) published on 25 June 2025 Submitted via Website
Overall Experience

My Dad went into Cleeve in February after a long stay in hospital. I cannot thank the staff enough for making this transition so easy. I live abroad and it is so reassuring to know that he is safe, happy and in such good hands. All of the staff are wonderful and treat the residents with respect and compassion. They are patient, kind and always smiling. My Dad is happy there which means we as a family are too. I was so pleased to see that they were awarded Outstanding by the CQC. It is thoroughly deserved!

Reply from Sally, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you so much for your kind and heartfelt words. It means the world to us to hear how well your dad has settled in and how reassured you feel, especially being so far away. Supporting families through these transitions is such an important part of what we do, and we're truly grateful for your...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rick T (Son of Resident) published on 6 June 2025 Submitted via Website
Overall Experience
We moved Mum into the care home in Early February after a short stay in hospital, she took a week or so to adapt to her new life in the home, as being a very independent person living on her own.
She had a lovely little room that had been freshly decorated, where she put up her personal possessions, making it a home.
The care that was shown to Mum was incredible, it wasn't just care, the staff enjoy what they do and that can be seen on all there smiling faces.
Ours and Mum's friends visits we were made to feel so welcome, with cups of tea, lunch and special cake.
Unfortunately, Mum had a fall early March and after coming back from hospital she was requiring a lot more care, which again was carried out with a smile.
Mum finally passed on 20th of May 2025, but again, the Care, Dignity, Compassion and Time that was given to us was fantastic.
I'd just like to say a massive thank you to the manager and the staff.

It's no wonder that this care home has just been awarded a Outstanding Certificate

Reply from Sally, Owner at Cleeve Lodge Residential Care Home for the Elderly

Thank you so much for your kind and heartfelt words. It was truly a pleasure and a privilege to care for your mother during her time with us.We understand how much of an adjustment it can be to move into a care home, especially for someone as independent as your mum, and we're so pleased to hear...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorna B (Daughter of Resident) published on 24 March 2025 Submitted via Website
Overall Experience

From the first moment of entering Cleeve Lodge we were aware of a warm and caring atmosphere. The property itself is very clean and attractively decorated. More than that, the staff are all absolutely amazing. Kind and attentive to the people in their care, and they always make visitors feel very welcome.

Reply from Sally, Manager at Cleeve Lodge Residential Care Home for the Elderly

Thank you for your kind words. It's a pleasure to look after mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Giles M (Son of Resident) published on 21 August 2024 Submitted via Website
Overall Experience
We moved Mum into Cleeve Lodge in April of this year - a few days before her arrival she abruptly lost any mobility. The team have been able to accommodate this as well as the evolving care needs that she now has.
Her room is lovely, bright and sunny - and this is matched by the amazing carers - they're all bright and sunny too!
The place has a wonderful atmosphere and we feel so assured that she is being well cared for. Nothing is ever too much trouble and we are always made to feel so welcome at any time of the day that we visit. We love the open-door policy.
Mum recently had visitors from overseas and the team made such an effort - a little tea party in the conservatory.

We were all very anxious about this move for Mum and we needn't have worried, it's home from home.

Reply from Sally, Owner at Cleeve Lodge Residential Care Home for the Elderly

We are overjoyed by your mother's progress and deeply appreciate your kindness and support. I will make sure to share this heartwarming review with the team. Warm Wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie S (Daughter of Resident) published on 28 June 2024 Submitted via Website
Overall Experience
From the moment we first went into Cleeve Lodge we knew that it was the right care home for Mum.
Mum absolutely loved it there, great food and facilities.
All the staff are amazing, caring, and just so lovely.
Mum passed away last week but we have lovely memories of her time at Cleeve Lodge.

We couldn't have asked for more.

Reply from Sally, Director at Cleeve Lodge Residential Care Home for the Elderly

Thank you for taking the time to share such kind words. Your heartfelt sentiments mean a great deal to the team. Your mother was truly a remarkable resident, and her warmth and bright spirit brought so much joy to the home. Her presence will be deeply missed, but she will always be cherished in our memories. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne C (Daughter of Resident) published on 18 April 2024 Submitted via Website
Overall Experience
The facilities, staff and care that Cleeve Lodge offer is fantastic. The management and staff are incredibly warm and knowledgeable, they work tirelessly to ensure the standard of care and happy residents.

Having looked at some other places for my father this place really stood out. I’d have no hesitation in recommending Cleeve Lodge and their fabulous team.

Reply from Sally, Director at Cleeve Lodge Residential Care Home for the Elderly

Thank you for your kind words. The Cleeve Lodge team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Natalie W (Daughter of Resident) published on 4 April 2024 Submitted via Website
Overall Experience

My mum moved into Cleeve Lodge in January of this year as she was falling at home and unsafe to live on her own anymore. Initially, it was for "respite care" but we came to quickly realize she would need to stay there indefinitely. It has been a hard few months and hard decisions to be made but the staff at Cleeve Lodge have made it so much easier for me (as an only child with two small children and one more imminent!). Mum is well looked after, the staff are caring, fun, and compassionate including management, domestic staff, and the chef. I feel Mum is safe and I can relax more knowing she's being well looked after. Mum seems settled and is eating so well! (The food is lovely). I feel so lucky that Cleeve Lodge had a room available whilst Mum was in hospital as couldn't imagine her anywhere else now. Thank you for looking after her and my children and I!

Reply from Sally, Director at Cleeve Lodge Residential Care Home for the Elderly

Thank you for the valuable feedback. It is our pleasure and honour to care for your Mum, and your kind words will inspire our team to continue providing the excellent care they strive for. It was great to see you and your family enjoying yourselves on Sunday at our East Fun Day. Warm Wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine C (Daughter of Resident) published on 21 March 2024 Submitted via Website
Overall Experience
My mother entered Cleeve Lodge in January after a spell in hospital, when it became obvious that she could not remain at home. She was well cared for and had a pleasant room with a lovely view. Although Mum was deteriorating during her stay, she was kept involved with the general goings-on, and visitors, including the dogs, were warmly welcomed.

Mum died at the home last Saturday, and the staff could not have been more caring to both her, and me. When my father died ten years ago I was full of regrets at how things were handled by the two hospitals concerned, and that I could do nothing to comfort him in his last hours. With mum, I was there to the end, and all was peaceful and quiet. No regrets this time.

Reply from Sally, Cleeve Lodge Team at Cleeve Lodge Residential Care Home for the Elderly

On behalf of the team at Cleeve Lodge, we want to express our heartfelt gratitude for your kind words. It was an honour to care for your mother and to learn about her bravery during the Second World War. Please know that her spirit and courage will always be an inspiration to us. We are always here...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Charly S (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

From the moment we first went into Cleeve Lodge Care Home we knew it was the right place for Dad. Fun, friendly, warm and lively with plenty to do and people around him so he didn't feel lonely anymore. A home from home. Thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David B (Son of Resident) published on 19 April 2023 Submitted via Website
Overall Experience
My mother is very well cared for by caring professionals who always do their best despite the pressures.
The management is clearly excellent. The rooms are pleasant and the atmosphere is homely and warm.

There are arranged events frequently and they are very good. Cleeve Lodge deserves its reputation as one of the safest and best organised around.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison W (Daughter of Resident) published on 6 April 2023 Submitted via Postal Card
Overall Experience

Lovely caring staff who always have a smile on their face. Mum has made so much progress in the last three months thanks to the support of the staff. I think it would be hard to find anywhere else more perfect for her. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nigel B (Son of Resident) published on 24 March 2023 Submitted via Website
Overall Experience
My mother went into Cleeve Lodge from the hospital where she had deteriorated mentally to an appalling state. I was amazed that within a few days, the staff had worked a miracle and returned her to the happy, mobile, and healthy person she had been.
The “can do” caring attitude of the staff and their avowed goal of providing a fulfilling life for their residents stood out when we were selecting a care home and this had been proven immediately.
Mum and our family then had a very pleasant almost two years with her as a resident at Cleeve Lodge and we felt like we were all friends. Obviously, Covid gave problems with visiting and activities but we felt the management had exactly the right approach, safe and yet recognising the resident's and families' needs. We had complete confidence in the management and loved the “team” spirit – even the owner could be found cleaning when needed!

Mum passed away in Jan 2023 at 91 It makes us rest easy to know that she died being loved and cared for here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael W (Son of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

My mother was in another care home, she fell and broke her hip and they wouldn't have her back because she was less mobile. I wish I had discovered Cleeve Lodge Care Home first! It is a very friendly home with lovely residents and first-class staff. The staff are very friendly, kind, caring and attentive. You can see that there is a fondness and bond between them and their residents. The food is excellent and comparable with a good-class restaurant! If I needed it I would book myself in tomorrow. 10 out of 10!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2025
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 24 July 2026

Please contact Cleeve Lodge to discuss current availability. Every enquiry is considered individually and compassionately so that the team can understand the prospective resident’s needs, preferred bedroom and timescale. Prospective residents and their families are warmly invited to arrange a personal tour with Registered Manager Emma O’Connor. The home aims to respond to all new enquiries on the same day.

News (0) & Events (0)

News

There are no news items for Cleeve Lodge Residential Care Home for the Elderly.

Upcoming Events

There are no upcoming events for Cleeve Lodge Residential Care Home for the Elderly.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Cleeve Lodge Residential Care Home for the Elderly.

Meet the Team (1)

Emma O'Connor
Emma O'ConnorJob Title:Registered ManagerJoined: 2023

Emma O’Connor brings almost 40 years of experience in adult social care to her role as Registered Manager of Cleeve Lodge.

Emma believes that excellent care begins with knowing the person. She takes time to learn about each resident’s life, personality, routines, interests, likes and dislikes, as well as the family members and friends who remain important to them.

Her approach is deeply personal and hands-on. Emma is highly visible throughout the home, knows residents and families personally and works closely with the team to ensure that care remains compassionate, respectful and responsive as residents’ needs change.

Emma also personally handles enquiries and tours for prospective residents and their families. She understands how difficult the decision to seek residential care can be and aims to make the process as open, supportive and reassuring as possible.

In May 2026, Emma won the Leadership Award at the Oxfordshire Care Awards, organised by the Oxfordshire Association of Care Providers. The award recognised her leadership and contribution to adult social care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cleeve Lodge Residential Care Home for the Elderly to verify any information. View our terms and conditions. Cleeve Lodge Residential Care Home for the Elderly has an Enhanced Service -more info.