Submit a Review for The Old Vicarage
2 Waterville Road, North Shields, NE29 6SL
View full details of The Old VicarageLatest Reviews for The Old Vicarage
07 January 2026
I can't speak highly enough of the care here. My mum originally came for respite, but it soon became clear that it was best for her to stay as her dementia caused increasing confusion. The staff have been consistently kind and patient, taking the time to really get to know her. It's a warm,
welcoming place, and I've come to know many of the regular staff when visiting. Since moving in, my Mum has become much more engaged, and the team always keeps us updated about her health whenever we have concerns. It's been a huge relief knowing she is in such good hands.
01 September 2025
The Old Vicarage has a real warmth to it-caring staff, homely feel, and spotlessly clean. Everyone's treated with kindness and respect, and it's clear the team genuinely care. Couldn't recommend it more. Thank you for looking after my grandma!
14 August 2025
Thank you so much for looking after my Granny so well! It's a proper welcoming home and everyone is so friendly. It was also so nice that the staff sorted a birthday cake for her, which she loved! It's the little extra touches that make all the difference to my granny but also our family knowing she
is really cared for. Thank you.
13 August 2025
I can't speak highly enough of the outstanding care and compassion provided by the staff at this care home. From the moment we first visited, we were warmly welcomed and immediately felt reassured that our loved one would be in safe hands.
The team goes above and beyond to create a comfortable,
respectful, and nurturing environment. Staff members are attentive, professional, and genuinely care about each resident's wellbeing. Communication with the family has been excellent-we're always kept informed and involved.
The facilities are spotless, homely, and thoughtfully designed to support residents' needs. Activities are engaging and tailored to individual interests, which has had such a positive impact on our loved one's mood and overall happiness.
Knowing that our family member is so well looked after brings us immense peace of mind. We are truly grateful to everyone here for their dedication and kindness. Highly recommend
04 August 2025
Granny much preferred living here than her previous care facility. Staff were lovely, attentive and treated her with compassion when she was being fussy. Facilities were clean and well maintained which put my mind at ease.
02 September 2024
Well-presented care home with very friendly and efficient staff. No worries at all leaving my brother in their care.
14 April 2024
It has been one of the hardest decisions, putting a family member in care for their own safety. From the moment I rang and spoke to someone at The Old Vicarage, I knew it was going to be the place for my mam. Everyone I have met has been warm, friendly and always ready to answer my questions. Highly
recommend and thank you for all your hard work.
01 August 2023
For any elderly person unable to cope on their own in their home this is the place for you. My father spent the last year of his life there. The was happy, well cared for by remarkable staff who treated him with dignity, patience and love. They also provided information to me, his daughter,
regarding his every need. In addition, they were a great support to me during worrying times. Always updating me if there was a problem. They arranged a doctor to see him when necessary, podriatrist, hairdresser and his special diet and so much patience with him when he was feeling down. I am obviously missing my Dad, who was with me for 75 years of my life, but so grateful to the staff of this Care Home who not only cared for my Dad but were also there for me. Thank you all staff at The Old Vicarage.
21 August 2019
Air conditioning would be good.
Clean with friendly staff. I feel the home needs more activities to stimulate some residents. Singing is good for them, each time I have visited they just sat in chairs sleeping.
Need more drinks in hot weather.
Outside needs to look more welcoming, like flower
boxes instead of rubbish - old mattress and old bath doesn't look good.
23 October 2018
This home is very friendly and the staff are excellent. The atmosphere is light and happy overall.
23 October 2018
My mother is very happy at The Old Vicarage and I find the staff very friendly, supportive and always willing to answer my questions.
The home itself is always kept clean and tidy and the activities coordinator is very good at encouraging participation.
25 August 2018
I cannot praise the staff highly enough for the care they have given my mum over the last 18 months. At times she was a tad difficult but they never wavered in their care! They provided a very caring, safe environment until the end and cared enough to be there with me when the end peacefully came.
09 April 2018
Very happy with the care home. Mum settled in very well. Have no problems at all. Staff are all excellent.
11 December 2017
A lovely caring home. The staff are excellent and always make you welcome when you visit. You can call in at anytime and visit.
Overall, I recommend to visit and see all the people who seem very much at home.
22 November 2017
I am pleased that my husband is in the above home and hopefully, he is now settling down and is less frustrated with his life.
15 October 2017
My mother recently passed away peacefully at this home, after living there for a couple of years. She had Alzheimer's disease. The staff made her last years happy and comfortable, in this very clean, happy home. There were activities and outings, which I know she really enjoyed, and she visibly
thrived, notwithstanding the awful disease she was suffering from.
We'd had a bad previous experience elsewhere, which left me, as well as my mother, very wary and anxious. The staff were very patient and considerate with me too, allowing me to regain my trust and knowing my mother was happy and in good hands. Thank you all.
19 October 2015
First impressions are of a modern (recently renovated to a high standard) light, airy and warmly decorated building. This is the only residential care home for elderly residents I have been in, spotless, where there is no smell of urine or of elderly residents. Mum (and I) made to feel very welcome.
Genuinely interested in mum's health and well being. Staff caring and supportive while bringing humour and warmth in their professional interactions with mum. Mum said she enjoyed her stay and would like to go back again. The Old Vicarage is maintained and run to a very high standard - outstanding. Thanks.
Latest Reviews for The Old Vicarage
07 January 2026
I can't speak highly enough of the care here. My mum originally came for respite, but it soon became clear that it was best for her to stay as her dementia caused increasing confusion. The staff have been consistently kind and patient, taking the time to really get to know her. It's a warm,
welcoming place, and I've come to know many of the regular staff when visiting. Since moving in, my Mum has become much more engaged, and the team always keeps us updated about her health whenever we have concerns. It's been a huge relief knowing she is in such good hands.
01 September 2025
The Old Vicarage has a real warmth to it-caring staff, homely feel, and spotlessly clean. Everyone's treated with kindness and respect, and it's clear the team genuinely care. Couldn't recommend it more. Thank you for looking after my grandma!
14 August 2025
Thank you so much for looking after my Granny so well! It's a proper welcoming home and everyone is so friendly. It was also so nice that the staff sorted a birthday cake for her, which she loved! It's the little extra touches that make all the difference to my granny but also our family knowing she
is really cared for. Thank you.
13 August 2025
I can't speak highly enough of the outstanding care and compassion provided by the staff at this care home. From the moment we first visited, we were warmly welcomed and immediately felt reassured that our loved one would be in safe hands.
The team goes above and beyond to create a comfortable,
respectful, and nurturing environment. Staff members are attentive, professional, and genuinely care about each resident's wellbeing. Communication with the family has been excellent-we're always kept informed and involved.
The facilities are spotless, homely, and thoughtfully designed to support residents' needs. Activities are engaging and tailored to individual interests, which has had such a positive impact on our loved one's mood and overall happiness.
Knowing that our family member is so well looked after brings us immense peace of mind. We are truly grateful to everyone here for their dedication and kindness. Highly recommend
04 August 2025
Granny much preferred living here than her previous care facility. Staff were lovely, attentive and treated her with compassion when she was being fussy. Facilities were clean and well maintained which put my mind at ease.
02 September 2024
Well-presented care home with very friendly and efficient staff. No worries at all leaving my brother in their care.
14 April 2024
It has been one of the hardest decisions, putting a family member in care for their own safety. From the moment I rang and spoke to someone at The Old Vicarage, I knew it was going to be the place for my mam. Everyone I have met has been warm, friendly and always ready to answer my questions. Highly
recommend and thank you for all your hard work.
01 August 2023
For any elderly person unable to cope on their own in their home this is the place for you. My father spent the last year of his life there. The was happy, well cared for by remarkable staff who treated him with dignity, patience and love. They also provided information to me, his daughter,
regarding his every need. In addition, they were a great support to me during worrying times. Always updating me if there was a problem. They arranged a doctor to see him when necessary, podriatrist, hairdresser and his special diet and so much patience with him when he was feeling down. I am obviously missing my Dad, who was with me for 75 years of my life, but so grateful to the staff of this Care Home who not only cared for my Dad but were also there for me. Thank you all staff at The Old Vicarage.
21 August 2019
Air conditioning would be good.
Clean with friendly staff. I feel the home needs more activities to stimulate some residents. Singing is good for them, each time I have visited they just sat in chairs sleeping.
Need more drinks in hot weather.
Outside needs to look more welcoming, like flower
boxes instead of rubbish - old mattress and old bath doesn't look good.
23 October 2018
This home is very friendly and the staff are excellent. The atmosphere is light and happy overall.
23 October 2018
My mother is very happy at The Old Vicarage and I find the staff very friendly, supportive and always willing to answer my questions.
The home itself is always kept clean and tidy and the activities coordinator is very good at encouraging participation.
25 August 2018
I cannot praise the staff highly enough for the care they have given my mum over the last 18 months. At times she was a tad difficult but they never wavered in their care! They provided a very caring, safe environment until the end and cared enough to be there with me when the end peacefully came.
09 April 2018
Very happy with the care home. Mum settled in very well. Have no problems at all. Staff are all excellent.
11 December 2017
A lovely caring home. The staff are excellent and always make you welcome when you visit. You can call in at anytime and visit.
Overall, I recommend to visit and see all the people who seem very much at home.
22 November 2017
I am pleased that my husband is in the above home and hopefully, he is now settling down and is less frustrated with his life.
15 October 2017
My mother recently passed away peacefully at this home, after living there for a couple of years. She had Alzheimer's disease. The staff made her last years happy and comfortable, in this very clean, happy home. There were activities and outings, which I know she really enjoyed, and she visibly
thrived, notwithstanding the awful disease she was suffering from.
We'd had a bad previous experience elsewhere, which left me, as well as my mother, very wary and anxious. The staff were very patient and considerate with me too, allowing me to regain my trust and knowing my mother was happy and in good hands. Thank you all.
19 October 2015
First impressions are of a modern (recently renovated to a high standard) light, airy and warmly decorated building. This is the only residential care home for elderly residents I have been in, spotless, where there is no smell of urine or of elderly residents. Mum (and I) made to feel very welcome.
Genuinely interested in mum's health and well being. Staff caring and supportive while bringing humour and warmth in their professional interactions with mum. Mum said she enjoyed her stay and would like to go back again. The Old Vicarage is maintained and run to a very high standard - outstanding. Thanks.