We were able to secure a place at Mountbatten for our very close friend. The manager personally went out to visit him to assess if she could meet all the criteria he required. From day 1, the whole team, managers and even the directors were incredible. Personal to him and his friends and family. Making everyone feel welcome. A real family feel. I witnessed first hand how the manager created a family environment with her team and how that was then shown to the residents. The care our friend received was 100%, including the laughs, songs just popping into his room with a friendly smile. It all made the biggest impact to the time he spent there. Thank you all again for such a high and consistent level of care and love shown to him and us all!!
The Mountbatten nursing home is a small home with a good amount of staff. We visited a lot of homes in the area before deciding on this home and feel very lucky they had a bed available. Mum moved in in Feb 2025 and the room is very spacious with ceiling hoist and ensuite toilet. All the staff have been very kind, friendly and caring towards not just my mum, their resident but also all of us who visit her. Nothing seems too much trouble and you are made to feel welcome. The staff also create a fun atmosphere and seem happy coming into work. The food looks lovely and my mum has no complaints and a good appetite. She is also offered drinks on a regular basis and assistance with eating and drinking on the days she needs it. The lounge area can be a little on the small side if all residence are downstairs with not much space for visitors, but there is a large conservatory that can be utilized and a lovely garden when the weather is suitable. Overall very happy with the care mum receives
My father recently died at Mountbatten and had spent the last two years having great care. The staff were caring and considerate and always greeted us with a smile. Two ladies deserve a special mention because of their dedication and cheerful disposition. Keep up the good work.
We were able to secure a place at Mountbatten for our very close friend. The manager personally went out to visit him to assess if she could meet all the criteria he required. From day 1, the whole team, managers and even the directors were incredible. Personal to him and his friends and family. Making everyone feel welcome. A real family feel. I witnessed first hand how the manager created a family environment with her team and how that was then shown to the residents. The care our friend received was 100%, including the laughs, songs just popping into his room with a friendly smile. It all made the biggest impact to the time he spent there. Thank you all again for such a high and consistent level of care and love shown to him and us all!!
The Mountbatten nursing home is a small home with a good amount of staff. We visited a lot of homes in the area before deciding on this home and feel very lucky they had a bed available. Mum moved in in Feb 2025 and the room is very spacious with ceiling hoist and ensuite toilet. All the staff have been very kind, friendly and caring towards not just my mum, their resident but also all of us who visit her. Nothing seems too much trouble and you are made to feel welcome. The staff also create a fun atmosphere and seem happy coming into work. The food looks lovely and my mum has no complaints and a good appetite. She is also offered drinks on a regular basis and assistance with eating and drinking on the days she needs it. The lounge area can be a little on the small side if all residence are downstairs with not much space for visitors, but there is a large conservatory that can be utilized and a lovely garden when the weather is suitable. Overall very happy with the care mum receives
My father recently died at Mountbatten and had spent the last two years having great care. The staff were caring and considerate and always greeted us with a smile. Two ladies deserve a special mention because of their dedication and cheerful disposition. Keep up the good work.