Mountbatten

82-84 Trull Road, Taunton TA1 4QW
Review Us
8.7 4 Reviews
  • Mountbatten, Taunton
Other Care Homes you may be interested in:

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 30 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • R Brice

Person in charge

  • R Brice (Registered Indiviual)

Local Authority / Social Services

Admission Criteria

  • Ages 30+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)
Are you the Owner/Manager of Mountbatten? View your Advertising Options
8.7

Mountbatten has a Review Score of 8.7 (8.667) out of 10, based on 3 reviews in the last 2 years.
Over all time Mountbatten has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 3
  • 3
  • 3
  • 1
Reviewer Connection to Mountbatten
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Thomas M (Solicitor of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Mountbatten Nursing Home. I cannot speak highly enough of the staff who create a truly unique and welcoming environment within the Home. Most importantly, they offer an outstanding level of care provided by very highly qualified and experienced staff. The Home is always very well
staffed also, with someone always nearby should you require any assistance. They are very proactive in putting on events and activities for the residents and family and friends are always welcome! There is always a feel good feel within the Home which is great for residents and visitors alike. The Manager there always has the health and happiness of the residents as her number one priority and will always go above and beyond for them, often at the expense of her own personal time. My client moved to Mountbatten from another residential home and she was a whole new woman within a couple of weeks of being there. The move to Mountbatten enriched her life greatly and it was a pleasure to see
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gemma C (Friend of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were able to secure a place at Mountbatten for our very close friend. The manager personally went out to visit him to assess if she could meet all the criteria he required.
From day 1, the whole team, managers and even the directors were incredible.
Personal to him and his friends and family. Making
everyone feel welcome.
A real family feel. I witnessed first hand how the manager created a family environment with her team and how that was then shown to the residents.
The care our friend received was 100%, including the laughs, songs just popping into his room with a friendly smile.
It all made the biggest impact to the time he spent there.
Thank you all again for such a high and consistent level of care and love shown to him and us all!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda I (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Mountbatten nursing home is a small home with a good amount of staff. We visited a lot of homes in the area before deciding on this home and feel very lucky they had a bed available. Mum moved in in Feb 2025 and the room is very spacious with ceiling hoist and ensuite toilet. All the staff have
been very kind, friendly and caring towards not just my mum, their resident but also all of us who visit her. Nothing seems too much trouble and you are made to feel welcome. The staff also create a fun atmosphere and seem happy coming into work. The food looks lovely and my mum has no complaints and a good appetite. She is also offered drinks on a regular basis and assistance with eating and drinking on the days she needs it. The lounge area can be a little on the small side if all residence are downstairs with not much space for visitors, but there is a large conservatory that can be utilized and a lovely garden when the weather is suitable. Overall very happy with the care mum receives
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine (Daughter of Resident) published on 16 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father recently died at Mountbatten and had spent the last two years having great care. The staff were caring and considerate and always greeted us with a smile. Two ladies deserve a special mention because of their dedication and cheerful disposition. Keep up the good work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.667)

Overview of Review Score

The Review Score of 8.7 (8.667) out of 10 for Mountbatten is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Mountbatten is calculated as follows: ( (33 Excellents x 5) + (3 Goods x 4) ) ÷ 36 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.75 Points relating to the number of positive Reviews for Mountbatten is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 3 Positive Reviews ÷ 6 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Mountbatten

What types of Care is Mountbatten registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mountbatten have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Mountbatten?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mountbatten to the centre of Taunton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mountbatten to verify any information. View our terms and conditions. Mountbatten has an Basic Service - more info.