Submit a Review for Burton Closes Hall
Haddon Road, Bakewell, DE45 1BG
View Full Details of Burton Closes HallLatest Reviews for Burton Closes Hall
19 May 2025
We came down for our cousins funeral. Our cousin was a resident here before she passed away and shared a room with our Auntie, her mum. We've been to this place before to visit too, the staff are fantastic, so good with the residents, even if the resident is having one of these days the staff can bring them back to the time and place. There food is good here too, with a few choices. My Auntie has settled in her room on her own now, and the staff look after them so well.
19 May 2025
Whenever I visit the staff are always friendly and polite and hospitable. Its always clean and tidy everywhere both inside and in the gardens its a pleasure to visit and support my friend.
13 May 2025
My dad was admitted to Burton Closes 3 weeks ago and has settled in surprisingly well - considering he is a very private and introverted man. The staff are lovely and seem to actively make the effort to engage with him to help him to feel settled and at home. He enjoys the food, is very happy with his room and appreciates the ability to be able to sit out in the lovely courtyard area. My sisters and I feel the decision to have him here was definitely the right thing for him.
06 May 2025
The building is magnificent, yet welcoming, with good rooms as well as shared meeting and activity spaces. The staff I met were all so welcoming, friendly, yet very professional.
29 April 2025
Had a warm welcome from the start, very friendly staff. They have much patience and understanding for my husband. Burton Closes is set in a beautiful area which means a lot, would recommend. Some room are ready for refurbishment which staff mentioned and hopefully this will take place.
03 April 2025
I attended a weekly baby group here today where the residents and children spent time together which I believe is a great service and beneficial for all involved and amazing staff very attentive to all residence and visitors all residents appeared happy and engaged well with all what a beautiful home!
30 January 2025
My mum is so happy at the home, the staff are so good with my mum and all the residents, lots of activity, made to feel so welcome.
17 December 2024
The care staff at Burton Closes Hall treat our mother with genuine kindness and compassion. Staff work well together as a team and there are rarely agency staff on duty. Our mother is very vulnerable through severe dementia and me and my family are so happy with the way she is looked after. Moving Mum to a care home was a terrible experience but we are delighted with the placement at Burton Closes.
15 November 2024
I have enjoyed a wonderful relaxing respite break being cared for by kind, dedicated, conscientious caring care staff and nurses. I have ran out of adjectives to describe these people. Absolutely everyone has made my much needed stay so beneficial and then magnificent view over the wonderful countryside. I really do not have words to do full justice of this very special place. I feel priveledged to have been able to spend time here and cannot wait to return, hopefully in December. If possible, I hope to eventually end my days here. Very big thank you to all, management and every single person who has made me feel so relaxed and cared for.
06 September 2024
I have been quite happy and well looked after. Some carers go beyond their usual care to help which is really nice.
18 July 2024
My father has been receiving live-in nursing care at Burton Closes Hall for 22 months. He suffered a head injury leading to a hematoma and brain surgery. He was bed-bound, unable to feed himself, and with limited speech after 8 months in hospital. He was not expected to improve. He proved more stubborn and mobile than expected and the home had to cope with him rolling out of bed and crawling around his room. They adapted their care to reduce his risk of self-injury and encouraged him to leave his room in a wheelchair. He learned to feed himself and improved his ability to express himself. The physios discovered that he could stand and walk a few steps with a Zimmer frame. However, he has remained unpredictable and without insight into his vulnerability. The home recognised his need for one-to-one care and assisted us in obtaining appropriate funding from the NHS. They continue to adapt as he slowly improves. The home has been excellent and all the staff are like family to us.
12 June 2024
I have now been to Burton Closes Hall on quite a few times, and have always found the staff in good moods and happy in what they do. The management is always happy to talk to me as are the other staff there. It is a happy place, even though some of the clients are very poorly. I can recommend this care home to anyone. The building is an old hall but is kept to a good standard with great views over Bakewell.
11 June 2024
We have visited several times a week for the past 8 months and have found all the staff helpful, know my relative well and can usually update me on how they have been and are very friendly. My relative suffers from dementia and we have seen/heard many interactions staff have with them and they've always remained calm and professional. Some of the staff closest to my relatives go above and beyond to make the stay more pleasant. Nothing seems too much trouble.
11 June 2024
Some really good staff, that is the main bonus.
15 May 2024
My ex-husband came to Burton Closes Hall for end-of-life care, he was there for five months. During that time, his care was fantastic. He and myself were treated with dignity and empathy constantly. Nothing was too much trouble for my ex-husband's well-being. The member of staff who took care of him made sure he was pain-free without knocking him out so our daughter could have quality time with her dad in his last weeks. Special food was provided, nothing was too much trouble. I will be forever grateful to the skill of Burton Closes.
12 December 2023
The care received has been excellent. My relative came a few months ago after spending a few weeks in hospital after a fall. She was in a very poor state and had a large deep tissue injury from a long lie at the time of her fall. The care she has received at Burton Closes has resulted in the complete healing of her pressure wound, no longer being bedridden, improved mobility and clinical status and a much-improved quality of daily life. I am very grateful for the genuine care, empathy and compassion all staff have shown her. It is a well-led unit with dedicated high-quality care. As a senior health professional, I am aware of all the challenges in the care sector, and the team at Burton should be very proud of all they do and the difference they make to their residents.
26 October 2023
Most of the staff are good, but the odd one is less satisfactory. Food is good.
02 October 2023
I cannot thank Burton Closes Hall enough. My father was admitted for end of life care and after viewing the homes Chesterfield Hospital sent me to I was beginning to think he would have to live out his brain tumour in a hospital ward. Luckily I came across this fabulous place and I owe the manager and her amazing team a precious few months with my dad. We felt at home there, like family and I just can't express how much easier they made such a distressing time for us all. A home isn't really about how shiny and modern it is, it is about the staff and the people in it. I will be forever grateful to them and cannot recommend them enough! I would go and visit but it's too soon for me, one day I will!
13 September 2023
Don't be put off by first impressions of this building. The manager kept us informed regularly regarding Dad and his treatment; she has made some great changes over the months we have been visiting here. Dad was on end-of-life care here for five months. The carers went above and beyond, and you could tell they all loved their work; they were so very kind to our dear old dad, and he didn't have a bad word to say about any of them. Dad was very happy in his last few months and loved that he could tell all of his stories to everyone there, even the made-up ones. (I'm framing his medals, if you know you know). Highly recommend this wonderful care home to everyone. March 2023 to August 2023.
19 June 2023
All staff at Burton Close Hall are friendly, welcoming and professional. They treat care users with respect and are extremely caring. They carry out their duties with efficiency and maintain clients' dignity at all times, whilst offering company and friendship too. Staff encourage positivity and moral boosting to each other and service users.
Latest Reviews for Burton Closes Hall
19 May 2025
We came down for our cousins funeral. Our cousin was a resident here before she passed away and shared a room with our Auntie, her mum. We've been to this place before to visit too, the staff are fantastic, so good with the residents, even if the resident is having one of these days the staff can bring them back to the time and place. There food is good here too, with a few choices. My Auntie has settled in her room on her own now, and the staff look after them so well.
19 May 2025
Whenever I visit the staff are always friendly and polite and hospitable. Its always clean and tidy everywhere both inside and in the gardens its a pleasure to visit and support my friend.
13 May 2025
My dad was admitted to Burton Closes 3 weeks ago and has settled in surprisingly well - considering he is a very private and introverted man. The staff are lovely and seem to actively make the effort to engage with him to help him to feel settled and at home. He enjoys the food, is very happy with his room and appreciates the ability to be able to sit out in the lovely courtyard area. My sisters and I feel the decision to have him here was definitely the right thing for him.
06 May 2025
The building is magnificent, yet welcoming, with good rooms as well as shared meeting and activity spaces. The staff I met were all so welcoming, friendly, yet very professional.
29 April 2025
Had a warm welcome from the start, very friendly staff. They have much patience and understanding for my husband. Burton Closes is set in a beautiful area which means a lot, would recommend. Some room are ready for refurbishment which staff mentioned and hopefully this will take place.
03 April 2025
I attended a weekly baby group here today where the residents and children spent time together which I believe is a great service and beneficial for all involved and amazing staff very attentive to all residence and visitors all residents appeared happy and engaged well with all what a beautiful home!
30 January 2025
My mum is so happy at the home, the staff are so good with my mum and all the residents, lots of activity, made to feel so welcome.
17 December 2024
The care staff at Burton Closes Hall treat our mother with genuine kindness and compassion. Staff work well together as a team and there are rarely agency staff on duty. Our mother is very vulnerable through severe dementia and me and my family are so happy with the way she is looked after. Moving Mum to a care home was a terrible experience but we are delighted with the placement at Burton Closes.
15 November 2024
I have enjoyed a wonderful relaxing respite break being cared for by kind, dedicated, conscientious caring care staff and nurses. I have ran out of adjectives to describe these people. Absolutely everyone has made my much needed stay so beneficial and then magnificent view over the wonderful countryside. I really do not have words to do full justice of this very special place. I feel priveledged to have been able to spend time here and cannot wait to return, hopefully in December. If possible, I hope to eventually end my days here. Very big thank you to all, management and every single person who has made me feel so relaxed and cared for.
06 September 2024
I have been quite happy and well looked after. Some carers go beyond their usual care to help which is really nice.
18 July 2024
My father has been receiving live-in nursing care at Burton Closes Hall for 22 months. He suffered a head injury leading to a hematoma and brain surgery. He was bed-bound, unable to feed himself, and with limited speech after 8 months in hospital. He was not expected to improve. He proved more stubborn and mobile than expected and the home had to cope with him rolling out of bed and crawling around his room. They adapted their care to reduce his risk of self-injury and encouraged him to leave his room in a wheelchair. He learned to feed himself and improved his ability to express himself. The physios discovered that he could stand and walk a few steps with a Zimmer frame. However, he has remained unpredictable and without insight into his vulnerability. The home recognised his need for one-to-one care and assisted us in obtaining appropriate funding from the NHS. They continue to adapt as he slowly improves. The home has been excellent and all the staff are like family to us.
12 June 2024
I have now been to Burton Closes Hall on quite a few times, and have always found the staff in good moods and happy in what they do. The management is always happy to talk to me as are the other staff there. It is a happy place, even though some of the clients are very poorly. I can recommend this care home to anyone. The building is an old hall but is kept to a good standard with great views over Bakewell.
11 June 2024
We have visited several times a week for the past 8 months and have found all the staff helpful, know my relative well and can usually update me on how they have been and are very friendly. My relative suffers from dementia and we have seen/heard many interactions staff have with them and they've always remained calm and professional. Some of the staff closest to my relatives go above and beyond to make the stay more pleasant. Nothing seems too much trouble.
11 June 2024
Some really good staff, that is the main bonus.
15 May 2024
My ex-husband came to Burton Closes Hall for end-of-life care, he was there for five months. During that time, his care was fantastic. He and myself were treated with dignity and empathy constantly. Nothing was too much trouble for my ex-husband's well-being. The member of staff who took care of him made sure he was pain-free without knocking him out so our daughter could have quality time with her dad in his last weeks. Special food was provided, nothing was too much trouble. I will be forever grateful to the skill of Burton Closes.
12 December 2023
The care received has been excellent. My relative came a few months ago after spending a few weeks in hospital after a fall. She was in a very poor state and had a large deep tissue injury from a long lie at the time of her fall. The care she has received at Burton Closes has resulted in the complete healing of her pressure wound, no longer being bedridden, improved mobility and clinical status and a much-improved quality of daily life. I am very grateful for the genuine care, empathy and compassion all staff have shown her. It is a well-led unit with dedicated high-quality care. As a senior health professional, I am aware of all the challenges in the care sector, and the team at Burton should be very proud of all they do and the difference they make to their residents.
26 October 2023
Most of the staff are good, but the odd one is less satisfactory. Food is good.
02 October 2023
I cannot thank Burton Closes Hall enough. My father was admitted for end of life care and after viewing the homes Chesterfield Hospital sent me to I was beginning to think he would have to live out his brain tumour in a hospital ward. Luckily I came across this fabulous place and I owe the manager and her amazing team a precious few months with my dad. We felt at home there, like family and I just can't express how much easier they made such a distressing time for us all. A home isn't really about how shiny and modern it is, it is about the staff and the people in it. I will be forever grateful to them and cannot recommend them enough! I would go and visit but it's too soon for me, one day I will!
13 September 2023
Don't be put off by first impressions of this building. The manager kept us informed regularly regarding Dad and his treatment; she has made some great changes over the months we have been visiting here. Dad was on end-of-life care here for five months. The carers went above and beyond, and you could tell they all loved their work; they were so very kind to our dear old dad, and he didn't have a bad word to say about any of them. Dad was very happy in his last few months and loved that he could tell all of his stories to everyone there, even the made-up ones. (I'm framing his medals, if you know you know). Highly recommend this wonderful care home to everyone. March 2023 to August 2023.
19 June 2023
All staff at Burton Close Hall are friendly, welcoming and professional. They treat care users with respect and are extremely caring. They carry out their duties with efficiency and maintain clients' dignity at all times, whilst offering company and friendship too. Staff encourage positivity and moral boosting to each other and service users.