Haddon Road, Bakewell DE45 1BG
Burton Closes Hall Nursing Home is a converted Grade II building, offering grandeur, beauty and style from the moment you set eyes on it. This decadent home consists of sixty-five en-suite bedrooms and is the home of choice for those wanting that extra special place for their loved one.
Of course the beauty of the home and gardens are just the beginning and are excellently complimented by the care offered to each and every resident in the home. The service is focussed on specialist care delivery, with its own residential dementia unit, an Elizabethan style nursing unit and a young physical disabled unit.
Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.
The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.
Group: Hill Care
Person in charge: Hazell Jones (Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 58
Rooms with ensuite WC: 58
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Burton Closes Hall: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.6 (maximum of 10) for Burton Closes Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Burton Closes Hall in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.208 for Burton Closes Hall is calculated as follows: ( (8 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.208
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.422 Points relating to the number of positive Reviews for Burton Closes Hall is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 2 Reviews ÷ 11.6 Target = 0.172
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Burton Closes Hall has a Review Score of 7.6 (7.630) from 2 Reviews
Review submitted from a Website Submission by Kathryn S (Daughter of Resident) on Friday 23 March 2018. Relates to March 2018.
Mom is very contented at Burton Closes Hall. She feels safe and enjoys her days here. She's really fond of the staff and is well cared for. It's reassuring to know that Mom is in good hands now she's no longer able to live alone. Thank you to the whole 'Team'.
How likely would you be to recommend Burton Closes Hall? Likely
Review submitted from a Website Submission by Ian J (Son of Resident) on Friday 9 March 2018. Relates to March 2018.
The care and treatment of my mother is of an extremely high standard. The staff are friendly, attentive and professional. The support and administration has improved remarkably in the last year. Cleanliness is generally very good but I do wonder whether occasionally the residents' toilet needs attending to more frequently. Too smelly sometimes.
How likely would you be to recommend Burton Closes Hall? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Burton Closes Hall