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Burton Closes Hall

Haddon Road, Bakewell, Derbyshire DE45 1BG
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Burton Closes Hall, Bakewell
Burton Closes Hall, Bakewell
Burton Closes Hall, Bakewell

Burton Closes Hall Nursing Home is a converted Grade II building, offering grandeur, beauty and style from the moment you set eyes on it. This decadent home consists of sixty-five en-suite bedrooms and is the home of choice for those wanting that extra special place for their loved one.

Of course the beauty of the home and gardens are just the beginning and are excellently complimented by the care offered...  

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Care Provided by Burton Closes Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,430 - £1,540£1,430 - £1,540
Residential Dementia Care£1,430 - £1,540£1,430 - £1,540
Nursing Care£1,430 - £1,540£1,430 - £1,540
Nursing Dementia Care£1,430 - £1,540£1,430 - £1,540

Minimum respite stay is 2 weeks

Contact Burton Closes Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana Airinei (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 2

Room Information

  • Single Rooms (58)

Burton Closes Hall Reviews (45)

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9.6

Burton Closes Hall has a Review Score of 9.6 (9.621) out of 10, based on 21 reviews in the last 2 years. Over all time Burton Closes Hall has 45 reviews.

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Showing 45 reviews matching selected criteria
Review from Angela H (Respite Resident) published on 15 November 2024 Submitted via Postal Card
Overall Experience

I have enjoyed a wonderful relaxing respite break being cared for by kind, dedicated, conscientious caring care staff and nurses. I have ran out of adjectives to describe these people. Absolutely everyone has made my much needed stay so beneficial and then magnificent view over the wonderful countryside. I really do not have words to do full justice of this very special place. I feel priveledged to have been able to spend time here and cannot wait to return, hopefully in December. If possible, I hope to eventually end my days here. Very big thank you to all, management and every single person who has made me feel so relaxed and cared for.

Reply from Ana Airinei, Home Manager at Burton Closes Hall

Hi Angela, we really appreciate you taking the time to leave a review for our home. Thank you for the amazing review. We are thrilled to hear that you were pleased with the care that you received in our home. Our team strives to deliver exceptional care services and it's wonderful to know that we...  

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Review from Janet W (Resident / Service User) published on 6 September 2024 Submitted via Postal Card
Overall Experience

I have been quite happy and well looked after. Some carers go beyond their usual care to help which is really nice.

Reply from Ana Airinei, Manager at Burton Closes Hall

Thank you so much, Janet, for your nice words and taking the time to leave us feedback. We're glad to hear that you're quite happy with the care received in our home. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. I want to reassure you...  

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Review from Felix B (Son of Resident) published on 18 July 2024 Submitted via Website
Overall Experience

My father has been receiving live-in nursing care at Burton Closes Hall for 22 months. He suffered a head injury leading to a hematoma and brain surgery. He was bed-bound, unable to feed himself, and with limited speech after 8 months in hospital. He was not expected to improve. He proved more stubborn and mobile than expected and the home had to cope with him rolling out of bed and crawling around his room. They adapted their care to reduce his risk of self-injury and encouraged him to leave his room in a wheelchair. He learned to feed himself and improved his ability to express himself. The physios discovered that he could stand and walk a few steps with a Zimmer frame. However, he has remained unpredictable and without insight into his vulnerability. The home recognised his need for one-to-one care and assisted us in obtaining appropriate funding from the NHS. They continue to adapt as he slowly improves. The home has been excellent and all the staff are like family to us.

Reply from Ana Airinei, Manager at Burton Closes Hall

Thank you very much for taking the time to review Burton Closes and for your lovely positive comments. I will ensure these are fed back to the whole care team within the home. It is a privilege to look after your dad and we love having you and your mum around.

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Review from Vincent W (Husband of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

I have now been to Burton Closes Hall on quite a few times, and have always found the staff in good moods and happy in what they do. The management is always happy to talk to me as are the other staff there. It is a happy place, even though some of the clients are very poorly. I can recommend this care home to anyone. The building is an old hall but is kept to a good standard with great views over Bakewell.

Reply from Ana Airinei, Manager at Burton Closes Hall

Thank you for your kind words that I will share with the whole team. It was a privilege to care for your wife and have you and the other family members around.

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Review from R M (Son of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

Some really good staff, that is the main bonus.

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Review from J M (Daughter-in-law of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

We have visited several times a week for the past 8 months and have found all the staff helpful, know my relative well and can usually update me on how they have been and are very friendly. My relative suffers from dementia and we have seen/heard many interactions staff have with them and they've always remained calm and professional. Some of the staff closest to my relatives go above and beyond to make the stay more pleasant. Nothing seems too much trouble.

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Review from Victoria S (Ex Family Member) published on 15 May 2024 Submitted via Postal Card
Overall Experience

My ex-husband came to Burton Closes Hall for end-of-life care, he was there for five months. During that time, his care was fantastic. He and myself were treated with dignity and empathy constantly. Nothing was too much trouble for my ex-husband's well-being. The member of staff who took care of him made sure he was pain-free without knocking him out so our daughter could have quality time with her dad in his last weeks. Special food was provided, nothing was too much trouble. I will be forever grateful to the skill of Burton Closes.

Reply from Ana Airinei, Manager at Burton Closes Hall

Hi Victoria, we really appreciate you taking the time to leave a review for our home. Thank you for the amazing review. We are thrilled to hear that you were pleased with the care that your ex-husband received in our home in the last days of his life. Our team strives to deliver exceptional care services and it's wonderful to know that we hit the mark. Thank you for choosing us.

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Review from Ruth O (Next of Kin) published on 12 December 2023 Submitted via Website
Overall Experience

The care received has been excellent. My relative came a few months ago after spending a few weeks in hospital after a fall. She was in a very poor state and had a large deep tissue injury from a long lie at the time of her fall. The care she has received at Burton Closes has resulted in the complete healing of her pressure wound, no longer being bedridden, improved mobility and clinical status and a much-improved quality of daily life. I am very grateful for the genuine care, empathy and compassion all staff have shown her. It is a well-led unit with dedicated high-quality care. As a senior health professional, I am aware of all the challenges in the care sector, and the team at Burton should be very proud of all they do and the difference they make to their residents.

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Review from N C (Daughter of Resident) published on 26 October 2023 Submitted via Postal Card
Overall Experience

Most of the staff are good, but the odd one is less satisfactory. Food is good.

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Review from Holly J (Daughter of Resident) published on 2 October 2023 Submitted via Website
Overall Experience

I cannot thank Burton Closes Hall enough. My father was admitted for end of life care and after viewing the homes Chesterfield Hospital sent me to I was beginning to think he would have to live out his brain tumour in a hospital ward. Luckily I came across this fabulous place and I owe the manager and her amazing team a precious few months with my dad. We felt at home there, like family and I just can't express how much easier they made such a distressing time for us all. A home isn't really about how shiny and modern it is, it is about the staff and the people in it. I will be forever grateful to them and cannot recommend them enough! I would go and visit but it's too soon for me, one day I will!

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Review from Joy F (Daughter of Resident) published on 13 September 2023 Submitted via Website
Overall Experience
Don't be put off by first impressions of this building. The manager kept us informed regularly regarding Dad and his treatment; she has made some great changes over the months we have been visiting here. Dad was on end-of-life care here for five months. The carers went above and beyond, and you could tell they all loved their work; they were so very kind to our dear old dad, and he didn't have a bad word to say about any of them. Dad was very happy in his last few months and loved that he could tell all of his stories to everyone there, even the made-up ones. (I'm framing his medals, if you know you know).
Highly recommend this wonderful care home to everyone.

March 2023 to August 2023.

Reply from Claire Allen, Manager at Burton Closes Hall

Thank your kind words that I will share with the whole team. It was a privilege to care for your dad. We all loved his stories so much that we started to believe them. He renamed some of the staff, and I think their names will remain too.

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Review from C D (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

All staff at Burton Close Hall are friendly, welcoming and professional. They treat care users with respect and are extremely caring. They carry out their duties with efficiency and maintain clients' dignity at all times, whilst offering company and friendship too. Staff encourage positivity and moral boosting to each other and service users.

Reply from Louise Spooner, Regional Manager at Burton Closes Hall

Thank you for taking the time to review Burton Closes and for your lovely positive comments. We will ensure these are fed back to the care team within the home.

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Review from Hayley B (Daughter of Resident) published on 13 June 2023 Submitted via Website
Overall Experience
Mum has been at Burton Closes Hall for nearly a year. It was not an easy start as some covid restrictions were still in place and they had just had a new manager. It did take quite a while for Mum to settle and get to know the staff there and for them to get to know Mum but now when we visit they are all like family. Everybody is very friendly and welcoming whatever time you visit. The manager is very approachable and supportive. There has recently been a meeting for families of residents to get together which was great for support and to share experiences.

Mum is well cared for and she feels safe.

Reply from Louise Spooner, Regional Manager at Burton Closes Hall

Thank you for taking the time to leave a review of Burton Closes and for your positive comments. We will pass on your comments to the staff team as they work so hard to promote a caring, family atmosphere within the home.

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Review from S C (Daughter of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience

Mum has received such wonderful care from all the staff at Burton Closes Hall Care Home. They are so kind and compassionate with her and have taken the time to not only care for her needs but to get to know about her family too. Many thanks.

Reply from Claire Allen, Manager at Burton Closes Hall

Thank you for your kind words. It is a privilege to look after your mum.

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Review from Margaret G (Resident / Service User) published on 12 January 2023 Submitted via Postal Card
Overall Experience
Problems with meals not tempting - boring - not suitable with cold weather - certainly needs really sorting out.

Very good staff and management will always meet and talk to you.

Reply from Louise Spooner, Regional Manager at Burton Closes Hall

Thank you for your feedback and positive comments about the manager and staff at Burton Closes. We are sorry you have not been happy with the food provided. The quality of meals is important to us and we are actively monitoring the food served at the home to ensure it meets the high standard we expect.

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Review from Julie B (Daughter of Resident) published on 23 June 2021 Submitted via Website
Overall Experience

My father was admitted for end of life care. His admission was an emergency but handled very well by the manager and her team. He was shown respect and dignity to the end. We were treated very well, despite the necessary Covid regulations.

Reply from Rebecca Rudman, Manager at Burton Closes Hall

Thank you for your review. The staff team work hard to ensure that residents are treated with dignity and respect at all times. I will pass your kind words on to staff.

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Review from Thomas W (Son of Resident) published on 11 June 2021 Submitted via Website
Overall Experience
My father has recently been staying at Burton Closes Hall for a respite period. The home is set in beautiful grounds and looks very welcoming. The staff that I have spoken to have been lovely and my father is over the moon with staying there. He was a bit worried about going into a care setting but he expresses it’s more like a hotel to my delight, this has put my mind at ease. The manager has been marvellous to deal with, she’s so pro active and positive, she is a real credit to the home, as are all the staff. My father has told me that he wouldn’t stay anywhere else apart from Burton Closes Hall. I can’t thank the staff enough for all they have done. They should all be proud of themselves.

Thank you for reading this.

Reply from Rebecca Rudman, Home manager at Burton Closes Hall

Thank your brilliant 5* review of our home, it is so wonderful to read your kind words about the care your father received during his stay with us. We will share your review with our staff team who I know will be delighted to read them too. Take Care and Keep Safe.

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Review from Julia H (Daughter of Resident) published on 29 March 2021 Submitted via Website
Overall Experience
My mum was admitted to this beautiful care home after a bad experience in her previous residence. From the moment Mum moved into Burton Closes Hall, she lit up from within in total happiness and contentment. This is a testament to all that work at Burton Closes Hall to their hard-working and caring nature. Inside the hall and the living quarters are first class.

Thank you all.

Reply from Kim Bibby, Regional Manager at Burton Closes Hall
Thank you for your kind words, the staff team are dedicated to supporting people in the home with both health and social needs as people’s happiness supports their health.

We look forward to seeing you soon.

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Review from J W (Aunt of Resident) published on 4 September 2020 Submitted via Postal Card
Overall Experience

My niece is living at Burton Closes Hall, although I have not been able to visit due to the virus, I do know how she feels about Burton Closes. She is very happy here and all the staff are very caring and she is treated with dignity at all times especially in these difficult times. We would like to thank all the staff very much for all the care and support and understanding given, nothing is too much trouble.

Reply from Lauri Ragan, Manager at Burton Closes Hall

Thank you for your lovely review of Burton Closes Hall. It is a privilege to look after your niece, and we are delighted to hear that she is happy with us. We will also share your review with our staff team. Take Care and Keep Safe.

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Review from Terry A (Husband of Resident) published on 28 August 2020 Submitted via Postal Card
Overall Experience

Due to the situation with COVID-19, I have not been able to see inside the care home, but according to friends who have, conditions are very good, as are the meals and staff. From my very first contact with the management and staff, I have had a good feeling that I am dealing with people who care and have time for both the residents and relatives. When I phone for information, I am greeted with a confident, yet friendly and happy voice. Thank you.

Reply from Lauri Smith, Manager at Burton Closes Hall

Thank you for your lovely review and we are really pleased you are happy with the care being delivered. I look forward to sharing your review with the staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Hill Care

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burton Closes Hall to verify any information. View our terms and conditions. Burton Closes Hall has an Enhanced Service -what an Enhanced Service includes.