Burton Closes Hall

The care staff at Burton Closes Hall treat our mother with genuine kindness and compassion. Staff work well together as a team and there are rarely agency staff on duty. Our mother is very vulnerable through severe dementia and me and my family are so happy with the way she is looked after. Moving Mum to a care home was a terrible experience but we are delighted with the placement at Burton Closes.

I have enjoyed a wonderful relaxing respite break being cared for by kind, dedicated, conscientious caring care staff and nurses. I have ran out of adjectives to describe these people. Absolutely everyone has made my much needed stay so beneficial and then magnificent view over the wonderful countryside. I really do not have words to do full justice of this very special place. I feel priveledged to have been able to spend time here and cannot wait to return, hopefully in December. If possible, I hope to eventually end my days here. Very big thank you to all, management and every single person who has made me feel so relaxed and cared for.

I have been quite happy and well looked after. Some carers go beyond their usual care to help which is really nice.

My father has been receiving live-in nursing care at Burton Closes Hall for 22 months. He suffered a head injury leading to a hematoma and brain surgery. He was bed-bound, unable to feed himself, and with limited speech after 8 months in hospital. He was not expected to improve. He proved more stubborn and mobile than expected and the home had to cope with him rolling out of bed and crawling around his room. They adapted their care to reduce his risk of self-injury and encouraged him to leave his room in a wheelchair. He learned to feed himself and improved his ability to express himself. The physios discovered that he could stand and walk a few steps with a Zimmer frame. However, he has remained unpredictable and without insight into his vulnerability. The home recognised his need for one-to-one care and assisted us in obtaining appropriate funding from the NHS. They continue to adapt as he slowly improves. The home has been excellent and all the staff are like family to us.

I have now been to Burton Closes Hall on quite a few times, and have always found the staff in good moods and happy in what they do. The management is always happy to talk to me as are the other staff there. It is a happy place, even though some of the clients are very poorly. I can recommend this care home to anyone. The building is an old hall but is kept to a good standard with great views over Bakewell.

Some really good staff, that is the main bonus.

We have visited several times a week for the past 8 months and have found all the staff helpful, know my relative well and can usually update me on how they have been and are very friendly. My relative suffers from dementia and we have seen/heard many interactions staff have with them and they've always remained calm and professional. Some of the staff closest to my relatives go above and beyond to make the stay more pleasant. Nothing seems too much trouble.

My ex-husband came to Burton Closes Hall for end-of-life care, he was there for five months. During that time, his care was fantastic. He and myself were treated with dignity and empathy constantly. Nothing was too much trouble for my ex-husband's well-being. The member of staff who took care of him made sure he was pain-free without knocking him out so our daughter could have quality time with her dad in his last weeks. Special food was provided, nothing was too much trouble. I will be forever grateful to the skill of Burton Closes.

The care received has been excellent. My relative came a few months ago after spending a few weeks in hospital after a fall. She was in a very poor state and had a large deep tissue injury from a long lie at the time of her fall. The care she has received at Burton Closes has resulted in the complete healing of her pressure wound, no longer being bedridden, improved mobility and clinical status and a much-improved quality of daily life. I am very grateful for the genuine care, empathy and compassion all staff have shown her. It is a well-led unit with dedicated high-quality care. As a senior health professional, I am aware of all the challenges in the care sector, and the team at Burton should be very proud of all they do and the difference they make to their residents.

Most of the staff are good, but the odd one is less satisfactory. Food is good.

I cannot thank Burton Closes Hall enough. My father was admitted for end of life care and after viewing the homes Chesterfield Hospital sent me to I was beginning to think he would have to live out his brain tumour in a hospital ward. Luckily I came across this fabulous place and I owe the manager and her amazing team a precious few months with my dad. We felt at home there, like family and I just can't express how much easier they made such a distressing time for us all. A home isn't really about how shiny and modern it is, it is about the staff and the people in it. I will be forever grateful to them and cannot recommend them enough! I would go and visit but it's too soon for me, one day I will!

March 2023 to August 2023.

All staff at Burton Close Hall are friendly, welcoming and professional. They treat care users with respect and are extremely caring. They carry out their duties with efficiency and maintain clients' dignity at all times, whilst offering company and friendship too. Staff encourage positivity and moral boosting to each other and service users.

Mum is well cared for and she feels safe.

Mum has received such wonderful care from all the staff at Burton Closes Hall Care Home. They are so kind and compassionate with her and have taken the time to not only care for her needs but to get to know about her family too. Many thanks.

Very good staff and management will always meet and talk to you.

My father was admitted for end of life care. His admission was an emergency but handled very well by the manager and her team. He was shown respect and dignity to the end. We were treated very well, despite the necessary Covid regulations.

Thank you for reading this.

Thank you all.

My niece is living at Burton Closes Hall, although I have not been able to visit due to the virus, I do know how she feels about Burton Closes. She is very happy here and all the staff are very caring and she is treated with dignity at all times especially in these difficult times. We would like to thank all the staff very much for all the care and support and understanding given, nothing is too much trouble.