Submit a Review for Shockerwick House Care Home
Lower Shockerwick, Bath, BA1 7LL
View Full Details of Shockerwick House Care HomeLatest Reviews for Shockerwick House Care Home
07 August 2025
The care in general for my mother has been very good. However over the last 3 days of her life the palliative care she received was outstanding and the care we received as her family was wonderful and very supportive.
10 July 2025
Wonderful care home with excellent facilities and staff. I was given the best personal care from all the staff, from the nurses to the catering people. Everyone was so good at their job. I loved walking in the gardens and grounds. My room had a beautiful view.
11 June 2025
I am writing on behalf of my father who is 94. Dad found his 2 week stay (to recover from a couple of falls) at Shockerwick House a very pleasant experience. All the staff were kind, caring and engaging. the nursing care was excellent. He really enjoyed the food, there was a good variety of options to choose from. He was lucky with the weather so has been able to go into the garden and enjoy the views. If he required any care in the future we would happily book him in with you.
08 May 2025
I was for the second time, in respite care after an operation to fuse my ankle and foot, so in plaster too to knee. I was extremely well looked after by the care staff and the nurses. I would happily recommend Shockerwick to any of my friends looking for similar care requirements.
15 April 2025
My personal experience from arrival to departure has been exemplary. Room attractive and warm, bed comfortable, staff solicitous and care efficient. The building is beautiful, views outstanding and fresh air walks in the grounds a treat. Particularly impressive is the positive atmosphere that pervades Shockerwick House. Carers, Nurses, Cleaners, Volunteers and even the temporary Agency Chef are caring kind, professionally confident, caring, but also appear supremely content in their work. The meals I chose from the menus were almost without exception well cooked and delicious! Having spent just two nights in hospital after my operation I was relieved to feel in safe hands with a carer or nurse checking in on me. If I needed attention my bell was almost always attended in a relatively short time. One of my ongoing necessities was to receive an ice pack every couple of hours to keep my leg from swelling. Also, not being a tea or coffee drinker, I was provided with a jug of hot water to make my own herbal teas and always provided with a cheerful smile. NB On respite after a hip replacement I was not able take advantage of activities so cannot comment on those.
20 March 2025
Shockerwick House Care Home has been magnificent in looking after my 100 year old godmother including giving her a fabulous party for her birthday. The staff are all very caring and I have enjoyed good meals with her every week, also been involved in the excellent chair yoga sessions. Her room and all the surroundings are magnificent. The gardens are splendid and thoroughly enjoyed in the good weather. We're not happy about security as one of the residents walked all the way to the main road unsupervised. Otherwise wonderful.
23 October 2024
All the staff at Shockerwick House Care Home without exception treated my mother and our family with the utmost kindness, warmth and dignity at the most awful of times. They went out of their way at every encounter to give my mum the peace and comfort she needed in her final days. After weeks of being treated quite inhumanely whilst in hospital, at Shockerwick my mum was treated with respect and kindness. It was the only beacon of light in a very dark summer for us all and I can't commend the staff highly enough.
09 July 2024
My two-week stay at Shockerwick House contributed greatly to my recuperation after a fall which fractured my pelvis. The staff were professional, kind, and helpful. They went out of their way many times to ensure that my stay was a good beneficial experience. I am very grateful to them for looking after me so well. I would have no hesitation in returning if I needed to.
06 June 2024
I can very much recommend Shockerwick House! I am a full time carer for my wife. When I had a 2 week respite care break recently my wife stayed at Shockerwick House. This is the third time she has stayed here. The staff are really friendly and warm. I completely felt she was in caring hands and was able have a break and not worry about her. She had a super room with wonderful views across the valley. She enjoyed the food and felt safe herself and that the staff were available at any time to help if needed. Her room and ensuite bathroom were spotlessly clean and warm. The staff were really helpful to me, sorting out her medication and understanding her needs.
17 May 2024
Shockerwick House is a beautiful Georgian Mansion House with an interesting history. It has lovely gardens, outstanding views and the feel of a luxury boutique hotel that is a family home. My parents are in their late nineties, and after a very independent lifestyle, they moved into a fabulous double room at the beginning of this year. They were apprehensive at first but were soon won over by the unfailing kindness and cheerfulness of all the staff. Everyone goes above and beyond and is professional and communicative at all times. I feel reassured my parents are as happy as they can be, whilst receiving the very best care available in a happy and caring environment where they are always treated with patience and respect.
11 April 2024
My mother loves living at Shockerwick House. She has issues with her mobility of which all the staff are very helpful and supportive. She feels safe and has a comfortable room with everything she needs. Mum praises the staff for being so supportive and professional with her everyday needs. The nursing home is managed well. The manager has been very supportive. As a family it’s important to know Mum is happy and can truly call Shockerwick House her home. We are very grateful.
26 March 2024
I would highly recommend Shockerwick, firstly because it is the only care home in the area that was willing to accommodate dual They have a beautiful, light airy room with views across the countryside, fitting in with the rest of the historic house which feels more like a country hotel than a care home. The staff are all unfailingly friendly and helpful and with a high standard of care, understanding and patience with all the idiosyncrasies that can occur with elderly people. Both my parents have really blossomed since they have been there and we are looking forward to warmer days when we can visit with them in the lovely gardens.
15 February 2024
My mother has settled well in Shockerwick and seems really happy here. There is good communication with staff. The birthday celebration they organised for my mother was planned with care, which we all enjoyed, and the chef made an excellent tiramisu. It would be easier if I could pay into the float for hairdressing etc by bank transfer or card rather than cash.
15 January 2024
My friend has been in the care home for 15 years and is very happy there. The home keeps me updated with their health and is always happy to help with any issues I might have. The care is good, and the meals are great. The home is always clean and tidy.
10 November 2023
I am very happy with the kindness, care and attention shown to me by the excellent personal carers and staff during my stay at Shockerwick House.
02 October 2023
It is a beautiful building and I am well fed and looked after. I think it is very poor that nothing happens on Saturday and Sunday. I am glad to have the telephone but friends find it difficult to get through and there is no facility for leaving a message.
31 August 2023
Shockerwick House has the advantage of being a beautiful building in outstanding surroundings. Having said that, it doesn't rely on that alone. The care staff are superb, going out of their way to be cheerful, helpful and thoughtful, interacting (so important) whilst still working hard. Meals generally, were excellent (sadly, due to medication) I was not always receptive to food! I would say that the rule of a minimum two week stay does seem excessive taking into account the cost and nature of respite time required.
14 August 2023
The staff at Shockerwick House Care Home have been amazing with our son and adapted to his needs as he is only 31 years of age. No care homes would accept him due to his age but we are so grateful that they accepted him at their lovely home. Even though he is young his personal care is high. They are constantly looking at things that would help him and make his stay as enjoyable as can be due to his disability. Once again I would like to express my gratitude to all the staff.
24 May 2023
My mum was only at the home for a very short time receiving end-of-life care. The decision to move her to Shockerwick was honestly the best we could have made to ensure that her last few days were dignified and that she was taken wonderful care of. The whole team at Shockerwick clearly are filled with compassion, and this shows up in how they treated not just my mum but our entire family. They were kind, honest and made sure that we knew what was happening at all times and nothing was ever a bother for them. The comfort we all had knowing she was receiving the very best care meant we were able to see her as a family and not as carers which made our final days with her meaningful. It is rare to meet people who are genuine and caring about what they do and how they do it, but the team at Shockerwick went above and beyond on every level. We will forever be grateful for what they did for my mum and for us as a family. I cannot recommend the home and the team there more highly.
05 April 2023
All the staff are very professional and caring whether they are carers, housekeeping and catering staff, reception or admin staff. And great nursing care too, with nursing staff who have a lot of experience. The activities for the residents are very good and varied and have lots of attention to detail, decorating communal areas, individual encouragement to residents to take part in events etc. During Covid, there were excellent safety precautions in place whilst the home was also aware of the need for residents to have contact with relatives wherever possible and whenever safe to do so.
Latest Reviews for Shockerwick House Care Home
07 August 2025
The care in general for my mother has been very good. However over the last 3 days of her life the palliative care she received was outstanding and the care we received as her family was wonderful and very supportive.
10 July 2025
Wonderful care home with excellent facilities and staff. I was given the best personal care from all the staff, from the nurses to the catering people. Everyone was so good at their job. I loved walking in the gardens and grounds. My room had a beautiful view.
11 June 2025
I am writing on behalf of my father who is 94. Dad found his 2 week stay (to recover from a couple of falls) at Shockerwick House a very pleasant experience. All the staff were kind, caring and engaging. the nursing care was excellent. He really enjoyed the food, there was a good variety of options to choose from. He was lucky with the weather so has been able to go into the garden and enjoy the views. If he required any care in the future we would happily book him in with you.
08 May 2025
I was for the second time, in respite care after an operation to fuse my ankle and foot, so in plaster too to knee. I was extremely well looked after by the care staff and the nurses. I would happily recommend Shockerwick to any of my friends looking for similar care requirements.
15 April 2025
My personal experience from arrival to departure has been exemplary. Room attractive and warm, bed comfortable, staff solicitous and care efficient. The building is beautiful, views outstanding and fresh air walks in the grounds a treat. Particularly impressive is the positive atmosphere that pervades Shockerwick House. Carers, Nurses, Cleaners, Volunteers and even the temporary Agency Chef are caring kind, professionally confident, caring, but also appear supremely content in their work. The meals I chose from the menus were almost without exception well cooked and delicious! Having spent just two nights in hospital after my operation I was relieved to feel in safe hands with a carer or nurse checking in on me. If I needed attention my bell was almost always attended in a relatively short time. One of my ongoing necessities was to receive an ice pack every couple of hours to keep my leg from swelling. Also, not being a tea or coffee drinker, I was provided with a jug of hot water to make my own herbal teas and always provided with a cheerful smile. NB On respite after a hip replacement I was not able take advantage of activities so cannot comment on those.
20 March 2025
Shockerwick House Care Home has been magnificent in looking after my 100 year old godmother including giving her a fabulous party for her birthday. The staff are all very caring and I have enjoyed good meals with her every week, also been involved in the excellent chair yoga sessions. Her room and all the surroundings are magnificent. The gardens are splendid and thoroughly enjoyed in the good weather. We're not happy about security as one of the residents walked all the way to the main road unsupervised. Otherwise wonderful.
23 October 2024
All the staff at Shockerwick House Care Home without exception treated my mother and our family with the utmost kindness, warmth and dignity at the most awful of times. They went out of their way at every encounter to give my mum the peace and comfort she needed in her final days. After weeks of being treated quite inhumanely whilst in hospital, at Shockerwick my mum was treated with respect and kindness. It was the only beacon of light in a very dark summer for us all and I can't commend the staff highly enough.
09 July 2024
My two-week stay at Shockerwick House contributed greatly to my recuperation after a fall which fractured my pelvis. The staff were professional, kind, and helpful. They went out of their way many times to ensure that my stay was a good beneficial experience. I am very grateful to them for looking after me so well. I would have no hesitation in returning if I needed to.
06 June 2024
I can very much recommend Shockerwick House! I am a full time carer for my wife. When I had a 2 week respite care break recently my wife stayed at Shockerwick House. This is the third time she has stayed here. The staff are really friendly and warm. I completely felt she was in caring hands and was able have a break and not worry about her. She had a super room with wonderful views across the valley. She enjoyed the food and felt safe herself and that the staff were available at any time to help if needed. Her room and ensuite bathroom were spotlessly clean and warm. The staff were really helpful to me, sorting out her medication and understanding her needs.
17 May 2024
Shockerwick House is a beautiful Georgian Mansion House with an interesting history. It has lovely gardens, outstanding views and the feel of a luxury boutique hotel that is a family home. My parents are in their late nineties, and after a very independent lifestyle, they moved into a fabulous double room at the beginning of this year. They were apprehensive at first but were soon won over by the unfailing kindness and cheerfulness of all the staff. Everyone goes above and beyond and is professional and communicative at all times. I feel reassured my parents are as happy as they can be, whilst receiving the very best care available in a happy and caring environment where they are always treated with patience and respect.
11 April 2024
My mother loves living at Shockerwick House. She has issues with her mobility of which all the staff are very helpful and supportive. She feels safe and has a comfortable room with everything she needs. Mum praises the staff for being so supportive and professional with her everyday needs. The nursing home is managed well. The manager has been very supportive. As a family it’s important to know Mum is happy and can truly call Shockerwick House her home. We are very grateful.
26 March 2024
I would highly recommend Shockerwick, firstly because it is the only care home in the area that was willing to accommodate dual They have a beautiful, light airy room with views across the countryside, fitting in with the rest of the historic house which feels more like a country hotel than a care home. The staff are all unfailingly friendly and helpful and with a high standard of care, understanding and patience with all the idiosyncrasies that can occur with elderly people. Both my parents have really blossomed since they have been there and we are looking forward to warmer days when we can visit with them in the lovely gardens.
15 February 2024
My mother has settled well in Shockerwick and seems really happy here. There is good communication with staff. The birthday celebration they organised for my mother was planned with care, which we all enjoyed, and the chef made an excellent tiramisu. It would be easier if I could pay into the float for hairdressing etc by bank transfer or card rather than cash.
15 January 2024
My friend has been in the care home for 15 years and is very happy there. The home keeps me updated with their health and is always happy to help with any issues I might have. The care is good, and the meals are great. The home is always clean and tidy.
10 November 2023
I am very happy with the kindness, care and attention shown to me by the excellent personal carers and staff during my stay at Shockerwick House.
02 October 2023
It is a beautiful building and I am well fed and looked after. I think it is very poor that nothing happens on Saturday and Sunday. I am glad to have the telephone but friends find it difficult to get through and there is no facility for leaving a message.
31 August 2023
Shockerwick House has the advantage of being a beautiful building in outstanding surroundings. Having said that, it doesn't rely on that alone. The care staff are superb, going out of their way to be cheerful, helpful and thoughtful, interacting (so important) whilst still working hard. Meals generally, were excellent (sadly, due to medication) I was not always receptive to food! I would say that the rule of a minimum two week stay does seem excessive taking into account the cost and nature of respite time required.
14 August 2023
The staff at Shockerwick House Care Home have been amazing with our son and adapted to his needs as he is only 31 years of age. No care homes would accept him due to his age but we are so grateful that they accepted him at their lovely home. Even though he is young his personal care is high. They are constantly looking at things that would help him and make his stay as enjoyable as can be due to his disability. Once again I would like to express my gratitude to all the staff.
24 May 2023
My mum was only at the home for a very short time receiving end-of-life care. The decision to move her to Shockerwick was honestly the best we could have made to ensure that her last few days were dignified and that she was taken wonderful care of. The whole team at Shockerwick clearly are filled with compassion, and this shows up in how they treated not just my mum but our entire family. They were kind, honest and made sure that we knew what was happening at all times and nothing was ever a bother for them. The comfort we all had knowing she was receiving the very best care meant we were able to see her as a family and not as carers which made our final days with her meaningful. It is rare to meet people who are genuine and caring about what they do and how they do it, but the team at Shockerwick went above and beyond on every level. We will forever be grateful for what they did for my mum and for us as a family. I cannot recommend the home and the team there more highly.
05 April 2023
All the staff are very professional and caring whether they are carers, housekeeping and catering staff, reception or admin staff. And great nursing care too, with nursing staff who have a lot of experience. The activities for the residents are very good and varied and have lots of attention to detail, decorating communal areas, individual encouragement to residents to take part in events etc. During Covid, there were excellent safety precautions in place whilst the home was also aware of the need for residents to have contact with relatives wherever possible and whenever safe to do so.