Submit a Review for Cherrytree Care Home
123 Station Road, Countesthorpe, Leicester, LE8 5TD
View full details of Cherrytree Care HomeLatest Reviews for Cherrytree Care Home
29 January 2026
Mum is always clean and tidy when I visit. The accommodation is always warm and welcoming. There seems to be a good range of activities for the residents to enjoy, plus tv/music in the day rooms. Private lounges are provided for quiet times and visiting with loved ones. Staff members are always
pleasant and helpful and genuinely care for the residents. Overall, very pleased with the care mum receives.
20 January 2026
I feel safe excellent very good.
Enjoy activities.
Enjoy snacks during the day.
20 January 2026
"I recently visited my friend's grandparent at Cherry Tree Carehome and was so impressed. The facilities are warm and very comfortable. It was lovely seeing the residents engaged in activities; the staff truly go above and beyond to create a vibrant, caring community."
15 January 2026
I visit the care home weekly to visit my mum. I've had no problems what so ever, all the staff I have dealt with have been excellent. General conditions are good and the food is also good. The manager Louise runs a good ship, I always come away from there feeling my Mum is in good hands.
14 January 2026
Father in law is receiving excellent care. He was reluctant to go into a residental care home, but with help of staff, he has settled & is now happy & would not return to his own home to live alone. Great staff & he likes the food.
06 January 2026
We were welcomed by friendly staff on visiting a friend. The home is clean & warm. The residents are happy & well cared for. There are ratings that I am unable to answer as I have no knowledge of these topics. Overall I think this is a good home.
06 January 2026
Fabulous caring atmosphere, always a pleasure to visit and my Aunt is happy, clean and tidy and food always smells nice, cakes in the afternoon look lovely and tasty.
06 January 2026
Lounge clean and tidy. Decorated for Christmas. Staff very pleasant & helpful. Our friend very clean & cared for.
19 December 2025
I am able to visit mum at Cherrytree Care Home and leave with the knowledge that she is happy, safe and well looked after 24 hours a day by the professional and very caring staff.
17 December 2025
I've been here for a week now and I've never felt more welcome. The staff are so friendly towards me, I already feel like I'm home. The food is great and have no problem with my dietary requirements, (Diabetes). I'm sleeping better which is a bonus that I can only put down to the lack of stress I'm
feeling. I've felt compelled to thank the management on such a great job they've all done. I'd like to especially thank Louise, (Manager), Liz, (Area Manager) and Kush, (Senior). All three are top of there game in my opinion. Thankyou
08 October 2025
The home is clean and well organised. Residents encouraged to be in the lounge, to take part in activities and keep limbs and minds working. Food is good as well as snack at coffee/tea breaks. Visitors made welcome. Pleasant garden area with shading when necessary. Carers excellent and willing to
have conversations and a joke. Best home I have been in although others were in a different county!
04 April 2025
It was a massive shock for me when social care plus the home specialist confirmed that my wife required 24/7 care following a two week rest bite at Cherry Tree. On visiting on her second day she seemed very stressed which is understandable in new surroundings. As the weeks have gone by she has
slowly but surely settled more into the home and that is with the wonderful help of such a caring staff and management team. They and myself have worked closely to ensure that the complications of my wife's health is fully understood and each person at the home has ensured a solution . As much as I miss my darling wife I know she is being well looked after surrounded by some really lovely people . They are definitely in my opinion the A team .
24 March 2025
The staff are very welcoming. Always offer a drink on arrival. Room are kept clean. My parent seem dressed well in clean clothes. Outside of the building need some repairs. Safety for residents are good. Always seen lots going on. Sometimes seem short staff.
20 March 2025
My mum seems to be very well cared for at Cherry Tree. The staff are very kind and supportive, including supporting my mum with things like hospital visits. During all the visits I've made to Cherry Tree I've found it to be clean with all residents appearing well cared for. I've always been able to
have good, constructive talks with all management and senior carers at the care home and everyone seems responsive. Recently, when my mum has had to receive some attention from a GP, the staff have been kind enough to update me on quite a few occasions by calling me to let me know the outcome of a GP visit. There have been a couple of occasions where I felt I needed to prompt staff to take just a few extra steps to support mum, but in general the care has been really very good. As mentioned in some other reviews, the staff here really are the stars of the show.
20 March 2025
My Step father was placed at the Cherry Tree care home due to his Parkinson's conditions. Genuinely couldn't have asked for a better service that the staff and Managment have provided whilst my step father was being cared for. Management always had time if I needed any advice etc and was always
updated if any issues that needed to know regarding my step father. Thank you for a wonderful service Cherry Tree.
22 January 2025
The care that my dad is receiving is very good. The staff are incredibly kind and gentle with him and most of his needs are met. As he isn't mobile, it is great the staff are getting him out of bed and into a special armchair with wheels so he can be positioned in the lounge where he can be part of
things and look out of the window. My dad seems mostly happy and content.
There are times however, when I have to ask the staff a number of times for things to be done for my dad. I feel that the intention to do the things is there but it is forgotten about. I am sure that most of the time, this is due to the staff being very busy.
Cherrytree Care Home is quite tired inside and out and the weeds and cobwebs could be cleared away. I'd like to cheer my dad's room up by putting up pictures and hanging the curtains properly. However, after many promises that it'll get done, it hasn't which is frustrating.
I visit my dad most days and it's clear that are staff are the shining stars of this care home.
22 January 2025
We are happy that our mum is being looked after 24/7. She warm, comfortable and fed. My sister and I are pleased knowing mum is getting the care she needs.
We know she can be difficult sometimes but the carers cope with her well.
17 October 2024
Our dad had been a resident for most of 2024 and was very unwell for most of that time until his recent passing. The care he has received at Cherrytree Care Home has been second to none. Not only did they take amazing care of him, they also looked after my mum who was vulnerable and who spent a lot
of time visiting. They always kept an eye on her and reported any concerns to us. I will be forever grateful to all the staff at Cherrytrees for the care and love shown to dad, my mum and all the other residents. It was always obvious that everyone was being taken care of extremely well. Thank you so much. I wouldn't hesitate in using your services again should the need ever arise.
11 October 2024
Our stepdad has been at Cherrytree Care Home since February 2024, the care he has received has been outstanding and he has thrived since having his needs met. The way they have also looked after our mum who visits every day, goes above and beyond and they treat her with compassion, empathy and
understanding of her dementia. Every member of staff that we've met has been welcoming, kind and only too happy to help if needed.
02 October 2024
We have been blessed in having the amazing staff provide end of life care for our dad. Everyone involved in his care has invariably been attentive, kind, interested, professional and knowledgeable. As visitors, we were always warmly welcomed and supported. Thank you all so much.
Latest Reviews for Cherrytree Care Home
29 January 2026
Mum is always clean and tidy when I visit. The accommodation is always warm and welcoming. There seems to be a good range of activities for the residents to enjoy, plus tv/music in the day rooms. Private lounges are provided for quiet times and visiting with loved ones. Staff members are always
pleasant and helpful and genuinely care for the residents. Overall, very pleased with the care mum receives.
20 January 2026
I feel safe excellent very good.
Enjoy activities.
Enjoy snacks during the day.
20 January 2026
"I recently visited my friend's grandparent at Cherry Tree Carehome and was so impressed. The facilities are warm and very comfortable. It was lovely seeing the residents engaged in activities; the staff truly go above and beyond to create a vibrant, caring community."
15 January 2026
I visit the care home weekly to visit my mum. I've had no problems what so ever, all the staff I have dealt with have been excellent. General conditions are good and the food is also good. The manager Louise runs a good ship, I always come away from there feeling my Mum is in good hands.
14 January 2026
Father in law is receiving excellent care. He was reluctant to go into a residental care home, but with help of staff, he has settled & is now happy & would not return to his own home to live alone. Great staff & he likes the food.
06 January 2026
We were welcomed by friendly staff on visiting a friend. The home is clean & warm. The residents are happy & well cared for. There are ratings that I am unable to answer as I have no knowledge of these topics. Overall I think this is a good home.
06 January 2026
Fabulous caring atmosphere, always a pleasure to visit and my Aunt is happy, clean and tidy and food always smells nice, cakes in the afternoon look lovely and tasty.
06 January 2026
Lounge clean and tidy. Decorated for Christmas. Staff very pleasant & helpful. Our friend very clean & cared for.
19 December 2025
I am able to visit mum at Cherrytree Care Home and leave with the knowledge that she is happy, safe and well looked after 24 hours a day by the professional and very caring staff.
17 December 2025
I've been here for a week now and I've never felt more welcome. The staff are so friendly towards me, I already feel like I'm home. The food is great and have no problem with my dietary requirements, (Diabetes). I'm sleeping better which is a bonus that I can only put down to the lack of stress I'm
feeling. I've felt compelled to thank the management on such a great job they've all done. I'd like to especially thank Louise, (Manager), Liz, (Area Manager) and Kush, (Senior). All three are top of there game in my opinion. Thankyou
08 October 2025
The home is clean and well organised. Residents encouraged to be in the lounge, to take part in activities and keep limbs and minds working. Food is good as well as snack at coffee/tea breaks. Visitors made welcome. Pleasant garden area with shading when necessary. Carers excellent and willing to
have conversations and a joke. Best home I have been in although others were in a different county!
04 April 2025
It was a massive shock for me when social care plus the home specialist confirmed that my wife required 24/7 care following a two week rest bite at Cherry Tree. On visiting on her second day she seemed very stressed which is understandable in new surroundings. As the weeks have gone by she has
slowly but surely settled more into the home and that is with the wonderful help of such a caring staff and management team. They and myself have worked closely to ensure that the complications of my wife's health is fully understood and each person at the home has ensured a solution . As much as I miss my darling wife I know she is being well looked after surrounded by some really lovely people . They are definitely in my opinion the A team .
24 March 2025
The staff are very welcoming. Always offer a drink on arrival. Room are kept clean. My parent seem dressed well in clean clothes. Outside of the building need some repairs. Safety for residents are good. Always seen lots going on. Sometimes seem short staff.
20 March 2025
My mum seems to be very well cared for at Cherry Tree. The staff are very kind and supportive, including supporting my mum with things like hospital visits. During all the visits I've made to Cherry Tree I've found it to be clean with all residents appearing well cared for. I've always been able to
have good, constructive talks with all management and senior carers at the care home and everyone seems responsive. Recently, when my mum has had to receive some attention from a GP, the staff have been kind enough to update me on quite a few occasions by calling me to let me know the outcome of a GP visit. There have been a couple of occasions where I felt I needed to prompt staff to take just a few extra steps to support mum, but in general the care has been really very good. As mentioned in some other reviews, the staff here really are the stars of the show.
20 March 2025
My Step father was placed at the Cherry Tree care home due to his Parkinson's conditions. Genuinely couldn't have asked for a better service that the staff and Managment have provided whilst my step father was being cared for. Management always had time if I needed any advice etc and was always
updated if any issues that needed to know regarding my step father. Thank you for a wonderful service Cherry Tree.
22 January 2025
The care that my dad is receiving is very good. The staff are incredibly kind and gentle with him and most of his needs are met. As he isn't mobile, it is great the staff are getting him out of bed and into a special armchair with wheels so he can be positioned in the lounge where he can be part of
things and look out of the window. My dad seems mostly happy and content.
There are times however, when I have to ask the staff a number of times for things to be done for my dad. I feel that the intention to do the things is there but it is forgotten about. I am sure that most of the time, this is due to the staff being very busy.
Cherrytree Care Home is quite tired inside and out and the weeds and cobwebs could be cleared away. I'd like to cheer my dad's room up by putting up pictures and hanging the curtains properly. However, after many promises that it'll get done, it hasn't which is frustrating.
I visit my dad most days and it's clear that are staff are the shining stars of this care home.
22 January 2025
We are happy that our mum is being looked after 24/7. She warm, comfortable and fed. My sister and I are pleased knowing mum is getting the care she needs.
We know she can be difficult sometimes but the carers cope with her well.
17 October 2024
Our dad had been a resident for most of 2024 and was very unwell for most of that time until his recent passing. The care he has received at Cherrytree Care Home has been second to none. Not only did they take amazing care of him, they also looked after my mum who was vulnerable and who spent a lot
of time visiting. They always kept an eye on her and reported any concerns to us. I will be forever grateful to all the staff at Cherrytrees for the care and love shown to dad, my mum and all the other residents. It was always obvious that everyone was being taken care of extremely well. Thank you so much. I wouldn't hesitate in using your services again should the need ever arise.
11 October 2024
Our stepdad has been at Cherrytree Care Home since February 2024, the care he has received has been outstanding and he has thrived since having his needs met. The way they have also looked after our mum who visits every day, goes above and beyond and they treat her with compassion, empathy and
understanding of her dementia. Every member of staff that we've met has been welcoming, kind and only too happy to help if needed.
02 October 2024
We have been blessed in having the amazing staff provide end of life care for our dad. Everyone involved in his care has invariably been attentive, kind, interested, professional and knowledgeable. As visitors, we were always warmly welcomed and supported. Thank you all so much.