Submit a Review for Broomfield Residential Care
Yardley Road, Olney, MK46 5DX
View Full Details of Broomfield Residential CareLatest Reviews for Broomfield Residential Care
11 July 2025
Today 3 of us visited a very good friend of many years, and were delighted to see how well she is doing at Broomfield, the facilities and care that she is receiving is obvious from her wonderful demeanour. The staff are very professional and considerate, it's a pleasure to visit such a nice environment.
21 May 2025
I am impressed by the quality of care and the welcoming environment provided at Broomfield Residential Care. I am always greeted by friendly and attentive staff who clearly show genuine care and compassion towards the residents. The facilities are well-maintained and thoughtfully designed, creating a comfortable and homely atmosphere for everyone. The rooms are clean and spacious, allowing for personalisation, which helps residents feel more at home. The communal areas are vibrant and inviting, offering plenty of opportunities for social interaction and activities. The staff at Broomfield are exceptional, providing personalised care tailored to each resident's needs. They are not only professional but also warm and approachable, ensuring that both residents and their families feel supported and reassured. The activities programme is diverse and engaging, catering to a range of interests and abilities, which is fantastic for keeping the residents active and socially connected.
21 May 2025
I visit regularly and always have a positive experience. This time was for my mum's birthday and everyone made my mum feel really special - there was singing and dancing, tambourines and maracas, a cake and ice-lollies and fun all round. Whenever I visit I can see my mum is well cared for and is encouraged to get the best out of life that she can. I have every confidence in the whole team, which is such a relief because I live 4 hours away.
21 May 2025
Our family overall experience of both the servie provided by carers and management is excellent. The facilities and overall cleanliness of all the care home areas whether the communal dining area, the lounge or superb garden room together with the individual rooms is simply exemplary. As a family we have also received excellent service with medical issues effecting our two residents when failure to activate correct medical responses and ensure care and wellbeing would without doubt potentially resulted in the loss of a loved one. In addition, the attention to detail over the taking of resident's personal medicines and maintaining resident cleanliness of our family has been excellent. The management are interested and supportive of family members and residents alike. The provision of good quality food and hot/cold drinks is also worthy of positive special mention as are the varied organised activities to suit all resident tastes, physical capabilities and abilities.
20 May 2025
Broomfield is a lovely, homely care home which has the most wonderful staff and it provides a variety of activities and areas for residents to get the most stimulation. I have always found it to be warm and welcoming and I have been well informed at all times of my Mothers care plans. It is clean and the recent updates have made a big difference to the environment. Garden areas are a lovely feature.
20 May 2025
The staff here are incredible. They reply to emails and messages quickly. They work with my Nan to help her not be so bored during the day. When we visit my Nan she is always clean and tidy. When we call her she always states how much she likes it there. They are always doing things with residents in there, keeping them busy and singing. There has not been one time i have gone there and not be greeted like family. This place has changed not only my life as i now dont have to worry about my nan, about how safe she is , how clean she is and how happy she is but also my nans life.
26 March 2025
I love and care very much for the resident and so pleased she is being looked after by the wonderful staff here. They play a huge part of her life now and knowing that she is happy and content means so much to us. The effort they put in to ensuring that the residents are safe and happy is just wonderful.
28 September 2023
We visit a friend usually once a month. The staff are very welcoming and friendly. Although our friend was initially not too happy she has now settled in and is a lot happier. Each time we visit the staff cannot do enough to make us feel welcome providing us with hot drinks and a bite to eat at lunchtime. As we travel a fair distance for our visit, we usually stay for about 4-5 hours. Our friend had a stroke and has difficulty with her speech but we have seen a great improvement and she is of course really glad to see us. She has said that the food portions are very high and it can be a bit off putting when you are faced with a lot to eat but we have said to her that she only needs to eat what she can.
05 October 2022
The whole team are very kind and caring to every visitor and resident. They're all proactive, welcoming and considerate of all around them. When my gran first arrived she was bed bound from hospital and now nine months down the line, she is up and walking with her walker, which the team helped with. I can never thank Broomfields enough for looking after my gran. I couldn't recommend them enough!
30 September 2022
I am a regular(daily) visitor to see my mum. The whole team are fantastic and offer an amazing service to the residents, from cleaning to senior management team. They offer personal, individual care , friendship, fun, activities and dignity to the residents. The food is excellent, offering choice and plenty of it. I would like to see more fruit offered either at breakfast or lunch. They strive to continually improve, ask for feedback and act on it. They work well with other support/ specialists who come into the home. They make me most welcome.
29 June 2022
The staff at Broomfield Residential Care home are both caring and compassionate towards the residents at all times. Although always incredibly busy, they do their utmost to accommodate the needs and wishes of those they care for - often with huge empathy and patience. They always try to give residents the freedom to choose, where safe to do so and make them feel that Broomfield's is their home. The daily range of activities offered provides welcome stimulation, and cakes are often home-baked by staff. The facilities and meals served are also very good.
28 February 2022
Mum has been in Broomfield for just over two years now. So pleased she was there when the Covid lockdown happened. I know that she is safe and well and more importantly, she is happy. The staff are amazing and take care of her so well. After falling up to three or more times a day, when she lived in sheltered accommodation, she has not had a single fall. From a personal point of view, my stress levels are no more and I can relax knowing that Mum is being taken care of.
26 February 2022
Mum moved to Broomfield two months ago and we couldn’t be happier. Mum has improved beyond all expectations because she is so settled and content. The staff are kind, caring and patient and most importantly have given Mum her dignity back as they treat her with respect. They give her all the time and encouragement she needs. Visiting is a joy. The team are so welcoming (even to Mum’s dog, who is positively encouraged to visit with me!). Everyone at Broomfield adheres to the highest safety standards, which gives me so much reassurance. Her room is spacious and always immaculate. Mum loves the time she spends in the communal area and really appreciates the garden and all the activities provided by the staff. The manager and all the team are an absolute credit to their profession and communication is a joy. Phone calls are answered promptly and politely and emails' responded to quickly. We are all so grateful to everyone at Broomfield. Thank you for giving Mum a home in which she can thrive.
09 December 2021
I visited Broomfield at short notice as I am not local to Olney. I found a member of staff extremely accommodating. She offered to come in on her day off to show me around as the daughter of a perspective respite resident. I was really impressed by how welcoming both the staff and the living environment/accommodation were. The rooms are modern, light and airy, also welcoming and personalised, often with lovely views onto the garden and many with an en-suite wet room/bathroom. I was heartened to see how actively involved the staff are with the residents, especially the wide range of activities offered to residents to try to meet individual needs as well as group needs. Since viewing Broomfields, the manager has been extremely helpful and supportive to the family, in preparation for mum's forthcoming respite care stay. I'm confident mum will be very happy there and very well cared for too.
25 November 2020
I have worked here on numerous occasions as a volunteer. I have previously worked in care for over 10 years and I have to say Broomfield Care is excellent from layout to management and staff. Regular activities which the service users seem to enjoy. But the activities are not your basic activities they meet individual needs and also as a group. The staff are lovely and would go above and beyond and the new building is beautiful, I didn’t get to see people’s bedrooms however the one that I did see was a showroom and it looked amazing with a large floor to ceiling window looking on to the garden and had an en-suite wet room. You can see that the management, staff and owner are really involved and always looking to improve to make the social care environment a great one. I would recommend Broomfield to anyone that is looking for a nice home for a loved one.
22 May 2020
May 7th 2020 was my sister and my mother's 91st birthday, leading up to this we chatted about not being able to visit Mum due to the Covid 19 Pandemic, but the staff of Broomfield Residential Carehome seemed to have other thoughts. They pulled it off and gave her a wonderful birthday celebration, although my sister did manage to visit the home and see the celebration from outside looking in, and we were able to get pictures and a video of this special day, which we will treasure. Not just this day but often we see staff go that extra distance, and during these very trying and worrying times of Covid, as we are well aware the staff have families of there own, both our respective families with grandchildren and great-grandchildren are very grateful of the attention and warmth that they give her. Thank you all.
14 December 2018
Competent and caring, staff very efficient and kind. Facilities are good but not great but they make the best use of what is available.
21 November 2018
My father was initially quite difficult to manage when he first went into Broomfield. However, the staff were able, given a little time, to calm him down and he appeared to be content in himself. The staff are very approachable and gave me all the information I needed when requested. I cannot thank the staff enough for everything they did for him.
02 November 2017
Good care, kindness and consideration to residents.
07 February 2017
Having had little experience of care homes previous to my father's stay, I was unsure of what I might find! My father settled very quickly and soon became very comfortable in his own room. He had freedom to move around the home and was always happy and well fed. Although it may not have been the most modern care home it has undergone some major refurbishments and is now bright and clean. The staff have always been the best thing about Broomfield - friendly, helpful and caring. Although there have been staff changes it still maintains high care standards and a good management structure. As my father's needs increased and even up to his death the staff have all been excellent in the way they have dealt with him even when he was agitated and difficult. On the day he passed away some staff stayed long after their duty had finished and three members of staff took time out to attend his funeral! My thanks and best wishes go out to all the staff.
Latest Reviews for Broomfield Residential Care
11 July 2025
Today 3 of us visited a very good friend of many years, and were delighted to see how well she is doing at Broomfield, the facilities and care that she is receiving is obvious from her wonderful demeanour. The staff are very professional and considerate, it's a pleasure to visit such a nice environment.
21 May 2025
I am impressed by the quality of care and the welcoming environment provided at Broomfield Residential Care. I am always greeted by friendly and attentive staff who clearly show genuine care and compassion towards the residents. The facilities are well-maintained and thoughtfully designed, creating a comfortable and homely atmosphere for everyone. The rooms are clean and spacious, allowing for personalisation, which helps residents feel more at home. The communal areas are vibrant and inviting, offering plenty of opportunities for social interaction and activities. The staff at Broomfield are exceptional, providing personalised care tailored to each resident's needs. They are not only professional but also warm and approachable, ensuring that both residents and their families feel supported and reassured. The activities programme is diverse and engaging, catering to a range of interests and abilities, which is fantastic for keeping the residents active and socially connected.
21 May 2025
I visit regularly and always have a positive experience. This time was for my mum's birthday and everyone made my mum feel really special - there was singing and dancing, tambourines and maracas, a cake and ice-lollies and fun all round. Whenever I visit I can see my mum is well cared for and is encouraged to get the best out of life that she can. I have every confidence in the whole team, which is such a relief because I live 4 hours away.
21 May 2025
Our family overall experience of both the servie provided by carers and management is excellent. The facilities and overall cleanliness of all the care home areas whether the communal dining area, the lounge or superb garden room together with the individual rooms is simply exemplary. As a family we have also received excellent service with medical issues effecting our two residents when failure to activate correct medical responses and ensure care and wellbeing would without doubt potentially resulted in the loss of a loved one. In addition, the attention to detail over the taking of resident's personal medicines and maintaining resident cleanliness of our family has been excellent. The management are interested and supportive of family members and residents alike. The provision of good quality food and hot/cold drinks is also worthy of positive special mention as are the varied organised activities to suit all resident tastes, physical capabilities and abilities.
20 May 2025
Broomfield is a lovely, homely care home which has the most wonderful staff and it provides a variety of activities and areas for residents to get the most stimulation. I have always found it to be warm and welcoming and I have been well informed at all times of my Mothers care plans. It is clean and the recent updates have made a big difference to the environment. Garden areas are a lovely feature.
20 May 2025
The staff here are incredible. They reply to emails and messages quickly. They work with my Nan to help her not be so bored during the day. When we visit my Nan she is always clean and tidy. When we call her she always states how much she likes it there. They are always doing things with residents in there, keeping them busy and singing. There has not been one time i have gone there and not be greeted like family. This place has changed not only my life as i now dont have to worry about my nan, about how safe she is , how clean she is and how happy she is but also my nans life.
26 March 2025
I love and care very much for the resident and so pleased she is being looked after by the wonderful staff here. They play a huge part of her life now and knowing that she is happy and content means so much to us. The effort they put in to ensuring that the residents are safe and happy is just wonderful.
28 September 2023
We visit a friend usually once a month. The staff are very welcoming and friendly. Although our friend was initially not too happy she has now settled in and is a lot happier. Each time we visit the staff cannot do enough to make us feel welcome providing us with hot drinks and a bite to eat at lunchtime. As we travel a fair distance for our visit, we usually stay for about 4-5 hours. Our friend had a stroke and has difficulty with her speech but we have seen a great improvement and she is of course really glad to see us. She has said that the food portions are very high and it can be a bit off putting when you are faced with a lot to eat but we have said to her that she only needs to eat what she can.
05 October 2022
The whole team are very kind and caring to every visitor and resident. They're all proactive, welcoming and considerate of all around them. When my gran first arrived she was bed bound from hospital and now nine months down the line, she is up and walking with her walker, which the team helped with. I can never thank Broomfields enough for looking after my gran. I couldn't recommend them enough!
30 September 2022
I am a regular(daily) visitor to see my mum. The whole team are fantastic and offer an amazing service to the residents, from cleaning to senior management team. They offer personal, individual care , friendship, fun, activities and dignity to the residents. The food is excellent, offering choice and plenty of it. I would like to see more fruit offered either at breakfast or lunch. They strive to continually improve, ask for feedback and act on it. They work well with other support/ specialists who come into the home. They make me most welcome.
29 June 2022
The staff at Broomfield Residential Care home are both caring and compassionate towards the residents at all times. Although always incredibly busy, they do their utmost to accommodate the needs and wishes of those they care for - often with huge empathy and patience. They always try to give residents the freedom to choose, where safe to do so and make them feel that Broomfield's is their home. The daily range of activities offered provides welcome stimulation, and cakes are often home-baked by staff. The facilities and meals served are also very good.
28 February 2022
Mum has been in Broomfield for just over two years now. So pleased she was there when the Covid lockdown happened. I know that she is safe and well and more importantly, she is happy. The staff are amazing and take care of her so well. After falling up to three or more times a day, when she lived in sheltered accommodation, she has not had a single fall. From a personal point of view, my stress levels are no more and I can relax knowing that Mum is being taken care of.
26 February 2022
Mum moved to Broomfield two months ago and we couldn’t be happier. Mum has improved beyond all expectations because she is so settled and content. The staff are kind, caring and patient and most importantly have given Mum her dignity back as they treat her with respect. They give her all the time and encouragement she needs. Visiting is a joy. The team are so welcoming (even to Mum’s dog, who is positively encouraged to visit with me!). Everyone at Broomfield adheres to the highest safety standards, which gives me so much reassurance. Her room is spacious and always immaculate. Mum loves the time she spends in the communal area and really appreciates the garden and all the activities provided by the staff. The manager and all the team are an absolute credit to their profession and communication is a joy. Phone calls are answered promptly and politely and emails' responded to quickly. We are all so grateful to everyone at Broomfield. Thank you for giving Mum a home in which she can thrive.
09 December 2021
I visited Broomfield at short notice as I am not local to Olney. I found a member of staff extremely accommodating. She offered to come in on her day off to show me around as the daughter of a perspective respite resident. I was really impressed by how welcoming both the staff and the living environment/accommodation were. The rooms are modern, light and airy, also welcoming and personalised, often with lovely views onto the garden and many with an en-suite wet room/bathroom. I was heartened to see how actively involved the staff are with the residents, especially the wide range of activities offered to residents to try to meet individual needs as well as group needs. Since viewing Broomfields, the manager has been extremely helpful and supportive to the family, in preparation for mum's forthcoming respite care stay. I'm confident mum will be very happy there and very well cared for too.
25 November 2020
I have worked here on numerous occasions as a volunteer. I have previously worked in care for over 10 years and I have to say Broomfield Care is excellent from layout to management and staff. Regular activities which the service users seem to enjoy. But the activities are not your basic activities they meet individual needs and also as a group. The staff are lovely and would go above and beyond and the new building is beautiful, I didn’t get to see people’s bedrooms however the one that I did see was a showroom and it looked amazing with a large floor to ceiling window looking on to the garden and had an en-suite wet room. You can see that the management, staff and owner are really involved and always looking to improve to make the social care environment a great one. I would recommend Broomfield to anyone that is looking for a nice home for a loved one.
22 May 2020
May 7th 2020 was my sister and my mother's 91st birthday, leading up to this we chatted about not being able to visit Mum due to the Covid 19 Pandemic, but the staff of Broomfield Residential Carehome seemed to have other thoughts. They pulled it off and gave her a wonderful birthday celebration, although my sister did manage to visit the home and see the celebration from outside looking in, and we were able to get pictures and a video of this special day, which we will treasure. Not just this day but often we see staff go that extra distance, and during these very trying and worrying times of Covid, as we are well aware the staff have families of there own, both our respective families with grandchildren and great-grandchildren are very grateful of the attention and warmth that they give her. Thank you all.
14 December 2018
Competent and caring, staff very efficient and kind. Facilities are good but not great but they make the best use of what is available.
21 November 2018
My father was initially quite difficult to manage when he first went into Broomfield. However, the staff were able, given a little time, to calm him down and he appeared to be content in himself. The staff are very approachable and gave me all the information I needed when requested. I cannot thank the staff enough for everything they did for him.
02 November 2017
Good care, kindness and consideration to residents.
07 February 2017
Having had little experience of care homes previous to my father's stay, I was unsure of what I might find! My father settled very quickly and soon became very comfortable in his own room. He had freedom to move around the home and was always happy and well fed. Although it may not have been the most modern care home it has undergone some major refurbishments and is now bright and clean. The staff have always been the best thing about Broomfield - friendly, helpful and caring. Although there have been staff changes it still maintains high care standards and a good management structure. As my father's needs increased and even up to his death the staff have all been excellent in the way they have dealt with him even when he was agitated and difficult. On the day he passed away some staff stayed long after their duty had finished and three members of staff took time out to attend his funeral! My thanks and best wishes go out to all the staff.