Submit a Review for Woodland Care Home
189 Woodland Road, Hellesdon, Norwich, NR6 5RQ
View full details of Woodland Care HomeLatest Reviews for Woodland Care Home
16 June 2026
My aunt, who was a 100 years old, was only here for seven weeks before she passed. But in her last few weeks, she could not have received better care from every member of the staff who cared for her. They took time to chat and get to know her and treated her so well. It made a very difficult time
easier for the whole family, especially my uncle, who was so pleased with the care she received. Once again, thank you from all our family.
11 June 2026
My aunt was with you for only a short time, but she was looked after and treated veare ry well. She loved her room. Staff all very pleasant and helpful. Thank you to all.
22 May 2026
Our mother was transferred from Hospital to Woodland nursing home for palliative care, from the moment you walk through the door your mind is put at ease, this is a home which provides exceptional nursing care. The staff are so warm and friendly and so very very kind. This is throughout the home,
the reception, the carers, the nurses, the kitchen and laundry. Everyone offers a tender touch, and are very much focused around patient centre care. Professional, empathy and outstanding are three words that I would describe the team. The home is spotless but homely and you are made to feel welcome and part of their family. My mums wishes were respected throughout and she was always cared with the utmost of dignity.
We could not have wished for a nicer home for our Mum to spend her final days.
Thank you.
28 April 2026
A superb care home. We are so pleased that my dad has finally found a home that care for him and his challenging condition but also support us as family in such a difficult time. Highly recommended. Thank you to Claire and her amazing team, we are truly grateful.
15 January 2026
All staff very kind and caring nothing too much trouble for them. Would recommend this home to other people.
12 January 2026
I have always found the home very homely and welcoming. The care staff at Woodlands are all very caring and take great care of my mother. My mother is very happy being at the home. There will always be ways to improve but overall its a great care home.
12 January 2026
My father had a stroke and could no longer live alone. Nothing was too much trouble for the staff in moving his bed against the wall and putting down a second mattress on the floor, and further crash mats in the room as he rolls himself out of bed and onto the floor in the night. I feel confident
that he is checked regularly. He is always smartly dressed, and his hair is brushed and washed. The staff all seem to know his likes and dislikes.
12 January 2026
I haven't got any complaints. This is a lovely place to live in. The staff are all extremely aring and kind.
26 December 2025
Woodlands is mums new and forever home. Mum wasn't coping at home but we didn't think she would settle in a care home. Initially in Woodlands for respite, every single staff member are amazing. They treat mum with the greatest dignity and respect. They genuinely care. I hope this is mums forever
home. I am 100% confident the care they provide is second to none, I no longer have to worry - 10/10 and more.
19 November 2025
My wife has been a resident at Woodland Care Home for more than 5 years. She is very happy there and we are both very pleased with the care that she receives from the staff who are extremely friendly and caring. In my opinion the care home is very well managed and the staff extremely competent.
19 November 2025
Very pleased with Woodland Care Home. Staff are always friendly and helpful, nothing is too much trouble.
22 May 2025
Following lots of staff changes in the last 9 months we feel things are on the up for my mum. My mum was a keen gardener but since staff had been laid off things outside went down hill and the latest contractors seem like butchers. Very happy with the new manager, lot more focus and this is
reflected in the staff.
17 October 2024
Mum was discharged from hospital straight to Woodland. Many other homes had turned her down due to concerns about her safety as she was prone to falls. Woodland were happy to take her on and initially provided 24-hour one-to-one care funded by CHC, eventually this was reduced to 12 hours per day and
finally withdrawn once Mum had lost her mobility. Throughout this time and beyond the care home staff were extremely diligent and caring towards Mum, ensuring her safety and reporting any issues back to us. Sadly Mum passed away in late September. We asked her many times if she was happy there and she always said yes, the management and staff were all very friendly, approachable and happy to discuss any issues and keep us updated on progress. The home provides good healthy meals, there are plenty of activities on a daily basis, and they take the residents on outings as and when possible. Mum particularly enjoyed her day out at an animal park. We thank them all for all they did for her.
01 July 2024
I could not have wished for better care than what my wife received, treated with dignity and love. Now she has left us, she is at peace.
Thank you all.
05 April 2024
Overall, the standard of care is excellent. The carers really cared, and I felt supported by them as much as they supported my grandma. They treated me kindly and offered reassurance when I was unsure. They understood and had compassion. They did everything possible to make her comfortable both in
the life she had with them and when she passed.
I didn’t have much contact with the management, and I cannot comment on whether it is good value for money because we didn’t have anything to compare it to; care home costs across the board seem very expensive.
28 December 2023
My husband was only a resident for 3 weeks for continuous care. The staff were all very kind, friendly and attentive to him at all times. His well-being and health improved greatly during his stay.
28 December 2023
I have nothing but praise for Woodlands Care Home.
My husband has only been in the home for 6 weeks. The staff treat him like they have known him for years. They are kind, caring, nothing is too much trouble for them all done with a smile! I am involved in all the treatment he has, they tell me all
that is going on with him, good or bad.
I am very pleased he is in this home as I feel he is safe.
03 November 2023
I was sent to Woodlands Care Home from 13th June 2022 until the 18th of September 2023. Ever since I have been in the care home they have supported me all the way through my stay. They were always there when I needed to talk to them. All the staff are excellent at what they do they care about the
residents under their care. They treat you with respect and dignity and they listen to your problems. I would like to say a big thank you to all the day and night staff and management for all your care and support. I recommend this place all the way I will definitely be back when going into respite. Thank you once again to all Woodlands staff.
06 September 2023
The new manager is lovely and has made some lovely changes to the home and the care provided by her and the staff.
14 August 2023
My mum has been at Woodland for 3 months and is thriving since leaving hospital in a very poor state after the trauma of breaking her hip. The staff are kind and respectful and have done their utmost to make Mum feel at home. They are friendly and inclusive and whenever I visit I feel I’m part of a
big family. Their activities coordinator is passionate about making her activities room a place for socialising as well as doing activities. My mum is a very sociable person so the activities room has played a big part in helping her heal, make friends, and do well here. We had a few issues personalising Mum’s care initially but the manager and her staff have always listened to our feedback and requests and then put into practice the things we wanted for Mum. Having Mum at Woodland has always felt like a team effort and as a family we appreciate that.
Latest Reviews for Woodland Care Home
16 June 2026
My aunt, who was a 100 years old, was only here for seven weeks before she passed. But in her last few weeks, she could not have received better care from every member of the staff who cared for her. They took time to chat and get to know her and treated her so well. It made a very difficult time
easier for the whole family, especially my uncle, who was so pleased with the care she received. Once again, thank you from all our family.
11 June 2026
My aunt was with you for only a short time, but she was looked after and treated veare ry well. She loved her room. Staff all very pleasant and helpful. Thank you to all.
22 May 2026
Our mother was transferred from Hospital to Woodland nursing home for palliative care, from the moment you walk through the door your mind is put at ease, this is a home which provides exceptional nursing care. The staff are so warm and friendly and so very very kind. This is throughout the home,
the reception, the carers, the nurses, the kitchen and laundry. Everyone offers a tender touch, and are very much focused around patient centre care. Professional, empathy and outstanding are three words that I would describe the team. The home is spotless but homely and you are made to feel welcome and part of their family. My mums wishes were respected throughout and she was always cared with the utmost of dignity.
We could not have wished for a nicer home for our Mum to spend her final days.
Thank you.
28 April 2026
A superb care home. We are so pleased that my dad has finally found a home that care for him and his challenging condition but also support us as family in such a difficult time. Highly recommended. Thank you to Claire and her amazing team, we are truly grateful.
15 January 2026
All staff very kind and caring nothing too much trouble for them. Would recommend this home to other people.
12 January 2026
I have always found the home very homely and welcoming. The care staff at Woodlands are all very caring and take great care of my mother. My mother is very happy being at the home. There will always be ways to improve but overall its a great care home.
12 January 2026
My father had a stroke and could no longer live alone. Nothing was too much trouble for the staff in moving his bed against the wall and putting down a second mattress on the floor, and further crash mats in the room as he rolls himself out of bed and onto the floor in the night. I feel confident
that he is checked regularly. He is always smartly dressed, and his hair is brushed and washed. The staff all seem to know his likes and dislikes.
12 January 2026
I haven't got any complaints. This is a lovely place to live in. The staff are all extremely aring and kind.
26 December 2025
Woodlands is mums new and forever home. Mum wasn't coping at home but we didn't think she would settle in a care home. Initially in Woodlands for respite, every single staff member are amazing. They treat mum with the greatest dignity and respect. They genuinely care. I hope this is mums forever
home. I am 100% confident the care they provide is second to none, I no longer have to worry - 10/10 and more.
19 November 2025
My wife has been a resident at Woodland Care Home for more than 5 years. She is very happy there and we are both very pleased with the care that she receives from the staff who are extremely friendly and caring. In my opinion the care home is very well managed and the staff extremely competent.
19 November 2025
Very pleased with Woodland Care Home. Staff are always friendly and helpful, nothing is too much trouble.
22 May 2025
Following lots of staff changes in the last 9 months we feel things are on the up for my mum. My mum was a keen gardener but since staff had been laid off things outside went down hill and the latest contractors seem like butchers. Very happy with the new manager, lot more focus and this is
reflected in the staff.
17 October 2024
Mum was discharged from hospital straight to Woodland. Many other homes had turned her down due to concerns about her safety as she was prone to falls. Woodland were happy to take her on and initially provided 24-hour one-to-one care funded by CHC, eventually this was reduced to 12 hours per day and
finally withdrawn once Mum had lost her mobility. Throughout this time and beyond the care home staff were extremely diligent and caring towards Mum, ensuring her safety and reporting any issues back to us. Sadly Mum passed away in late September. We asked her many times if she was happy there and she always said yes, the management and staff were all very friendly, approachable and happy to discuss any issues and keep us updated on progress. The home provides good healthy meals, there are plenty of activities on a daily basis, and they take the residents on outings as and when possible. Mum particularly enjoyed her day out at an animal park. We thank them all for all they did for her.
01 July 2024
I could not have wished for better care than what my wife received, treated with dignity and love. Now she has left us, she is at peace.
Thank you all.
05 April 2024
Overall, the standard of care is excellent. The carers really cared, and I felt supported by them as much as they supported my grandma. They treated me kindly and offered reassurance when I was unsure. They understood and had compassion. They did everything possible to make her comfortable both in
the life she had with them and when she passed.
I didn’t have much contact with the management, and I cannot comment on whether it is good value for money because we didn’t have anything to compare it to; care home costs across the board seem very expensive.
28 December 2023
My husband was only a resident for 3 weeks for continuous care. The staff were all very kind, friendly and attentive to him at all times. His well-being and health improved greatly during his stay.
28 December 2023
I have nothing but praise for Woodlands Care Home.
My husband has only been in the home for 6 weeks. The staff treat him like they have known him for years. They are kind, caring, nothing is too much trouble for them all done with a smile! I am involved in all the treatment he has, they tell me all
that is going on with him, good or bad.
I am very pleased he is in this home as I feel he is safe.
03 November 2023
I was sent to Woodlands Care Home from 13th June 2022 until the 18th of September 2023. Ever since I have been in the care home they have supported me all the way through my stay. They were always there when I needed to talk to them. All the staff are excellent at what they do they care about the
residents under their care. They treat you with respect and dignity and they listen to your problems. I would like to say a big thank you to all the day and night staff and management for all your care and support. I recommend this place all the way I will definitely be back when going into respite. Thank you once again to all Woodlands staff.
06 September 2023
The new manager is lovely and has made some lovely changes to the home and the care provided by her and the staff.
14 August 2023
My mum has been at Woodland for 3 months and is thriving since leaving hospital in a very poor state after the trauma of breaking her hip. The staff are kind and respectful and have done their utmost to make Mum feel at home. They are friendly and inclusive and whenever I visit I feel I’m part of a
big family. Their activities coordinator is passionate about making her activities room a place for socialising as well as doing activities. My mum is a very sociable person so the activities room has played a big part in helping her heal, make friends, and do well here. We had a few issues personalising Mum’s care initially but the manager and her staff have always listened to our feedback and requests and then put into practice the things we wanted for Mum. Having Mum at Woodland has always felt like a team effort and as a family we appreciate that.