Submit a Review for Woodland Care Home
189 Woodland Road, Hellesdon, Norwich, NR6 5RQ
View full details of Woodland Care HomeLatest Reviews for Woodland Care Home
15 January 2026
All staff very kind and caring nothing too much trouble for them. Would recommend this home to other people.
12 January 2026
I have always found the home very homely and welcoming. The care staff at Woodlands are all very caring and take great care of my mother. My mother is very happy being at the home. There will always be ways to improve but overall its a great care home.
12 January 2026
My father had a stroke and could no longer live alone. Nothing was too much trouble for the staff in moving his bed against the wall and putting down a second mattress on the floor, and further crash mats in the room as he rolls himself out of bed and onto the floor in the night. I feel confident
that he is checked regularly. He is always smartly dressed, and his hair is brushed and washed. The staff all seem to know his likes and dislikes.
12 January 2026
I haven't got any complaints. This is a lovely place to live in. The staff are all extremely aring and kind.
26 December 2025
Woodlands is mums new and forever home. Mum wasn't coping at home but we didn't think she would settle in a care home. Initially in Woodlands for respite, every single staff member are amazing. They treat mum with the greatest dignity and respect. They genuinely care. I hope this is mums forever
home. I am 100% confident the care they provide is second to none, I no longer have to worry - 10/10 and more.
19 November 2025
My wife has been a resident at Woodland Care Home for more than 5 years. She is very happy there and we are both very pleased with the care that she receives from the staff who are extremely friendly and caring. In my opinion the care home is very well managed and the staff extremely competent.
19 November 2025
Very pleased with Woodland Care Home. Staff are always friendly and helpful, nothing is too much trouble.
22 May 2025
Following lots of staff changes in the last 9 months we feel things are on the up for my mum. My mum was a keen gardener but since staff had been laid off things outside went down hill and the latest contractors seem like butchers. Very happy with the new manager, lot more focus and this is
reflected in the staff.
17 October 2024
Mum was discharged from hospital straight to Woodland. Many other homes had turned her down due to concerns about her safety as she was prone to falls. Woodland were happy to take her on and initially provided 24-hour one-to-one care funded by CHC, eventually this was reduced to 12 hours per day and
finally withdrawn once Mum had lost her mobility. Throughout this time and beyond the care home staff were extremely diligent and caring towards Mum, ensuring her safety and reporting any issues back to us. Sadly Mum passed away in late September. We asked her many times if she was happy there and she always said yes, the management and staff were all very friendly, approachable and happy to discuss any issues and keep us updated on progress. The home provides good healthy meals, there are plenty of activities on a daily basis, and they take the residents on outings as and when possible. Mum particularly enjoyed her day out at an animal park. We thank them all for all they did for her.
01 July 2024
I could not have wished for better care than what my wife received, treated with dignity and love. Now she has left us, she is at peace.
Thank you all.
05 April 2024
Overall, the standard of care is excellent. The carers really cared, and I felt supported by them as much as they supported my grandma. They treated me kindly and offered reassurance when I was unsure. They understood and had compassion. They did everything possible to make her comfortable both in
the life she had with them and when she passed.
I didn’t have much contact with the management, and I cannot comment on whether it is good value for money because we didn’t have anything to compare it to; care home costs across the board seem very expensive.
28 December 2023
My husband was only a resident for 3 weeks for continuous care. The staff were all very kind, friendly and attentive to him at all times. His well-being and health improved greatly during his stay.
28 December 2023
I have nothing but praise for Woodlands Care Home.
My husband has only been in the home for 6 weeks. The staff treat him like they have known him for years. They are kind, caring, nothing is too much trouble for them all done with a smile! I am involved in all the treatment he has, they tell me all
that is going on with him, good or bad.
I am very pleased he is in this home as I feel he is safe.
03 November 2023
I was sent to Woodlands Care Home from 13th June 2022 until the 18th of September 2023. Ever since I have been in the care home they have supported me all the way through my stay. They were always there when I needed to talk to them. All the staff are excellent at what they do they care about the
residents under their care. They treat you with respect and dignity and they listen to your problems. I would like to say a big thank you to all the day and night staff and management for all your care and support. I recommend this place all the way I will definitely be back when going into respite. Thank you once again to all Woodlands staff.
06 September 2023
The new manager is lovely and has made some lovely changes to the home and the care provided by her and the staff.
14 August 2023
My mum has been at Woodland for 3 months and is thriving since leaving hospital in a very poor state after the trauma of breaking her hip. The staff are kind and respectful and have done their utmost to make Mum feel at home. They are friendly and inclusive and whenever I visit I feel I’m part of a
big family. Their activities coordinator is passionate about making her activities room a place for socialising as well as doing activities. My mum is a very sociable person so the activities room has played a big part in helping her heal, make friends, and do well here. We had a few issues personalising Mum’s care initially but the manager and her staff have always listened to our feedback and requests and then put into practice the things we wanted for Mum. Having Mum at Woodland has always felt like a team effort and as a family we appreciate that.
31 May 2023
The staff are very attentive and alert to the needs and welfare of the residents. There is a good degree of treating each resident as an individual. The staff are friendly and very helpful.
13 January 2023
Mum has now been in this care home for two years and care provided has been excellent. Regular updates given on health of Mum when needed, including from the care home doctor. Staff are always friendly - having taken visitors into the home they have remarked how friendly and caring the staff were,
from care staff to cleaners/kitchen staff.
09 January 2023
After a stressful time (care home closed down). I asked my husband's social worker to refer him to Woodland Care Home. The day my husband arrived along with myself and my daughter, we all received a truly warm reception from the manager and staff. It was decided by managers a larger room was needed
because of his needs. All care is excellent.
15 December 2022
My sister was fast-tracked and funded to a nursing home, and I was very impressed with my viewing apportionment. I got a nice feeling about the place as soon as I went through the front door. Everyone was so friendly, and I got the feeling that my sister would be treated as an individual and she
could be someone in her own right. The home was clean and tidy, and the bedrooms were bright and airy too. It's like being home from home. A great place to be.
Latest Reviews for Woodland Care Home
15 January 2026
All staff very kind and caring nothing too much trouble for them. Would recommend this home to other people.
12 January 2026
I have always found the home very homely and welcoming. The care staff at Woodlands are all very caring and take great care of my mother. My mother is very happy being at the home. There will always be ways to improve but overall its a great care home.
12 January 2026
My father had a stroke and could no longer live alone. Nothing was too much trouble for the staff in moving his bed against the wall and putting down a second mattress on the floor, and further crash mats in the room as he rolls himself out of bed and onto the floor in the night. I feel confident
that he is checked regularly. He is always smartly dressed, and his hair is brushed and washed. The staff all seem to know his likes and dislikes.
12 January 2026
I haven't got any complaints. This is a lovely place to live in. The staff are all extremely aring and kind.
26 December 2025
Woodlands is mums new and forever home. Mum wasn't coping at home but we didn't think she would settle in a care home. Initially in Woodlands for respite, every single staff member are amazing. They treat mum with the greatest dignity and respect. They genuinely care. I hope this is mums forever
home. I am 100% confident the care they provide is second to none, I no longer have to worry - 10/10 and more.
19 November 2025
My wife has been a resident at Woodland Care Home for more than 5 years. She is very happy there and we are both very pleased with the care that she receives from the staff who are extremely friendly and caring. In my opinion the care home is very well managed and the staff extremely competent.
19 November 2025
Very pleased with Woodland Care Home. Staff are always friendly and helpful, nothing is too much trouble.
22 May 2025
Following lots of staff changes in the last 9 months we feel things are on the up for my mum. My mum was a keen gardener but since staff had been laid off things outside went down hill and the latest contractors seem like butchers. Very happy with the new manager, lot more focus and this is
reflected in the staff.
17 October 2024
Mum was discharged from hospital straight to Woodland. Many other homes had turned her down due to concerns about her safety as she was prone to falls. Woodland were happy to take her on and initially provided 24-hour one-to-one care funded by CHC, eventually this was reduced to 12 hours per day and
finally withdrawn once Mum had lost her mobility. Throughout this time and beyond the care home staff were extremely diligent and caring towards Mum, ensuring her safety and reporting any issues back to us. Sadly Mum passed away in late September. We asked her many times if she was happy there and she always said yes, the management and staff were all very friendly, approachable and happy to discuss any issues and keep us updated on progress. The home provides good healthy meals, there are plenty of activities on a daily basis, and they take the residents on outings as and when possible. Mum particularly enjoyed her day out at an animal park. We thank them all for all they did for her.
01 July 2024
I could not have wished for better care than what my wife received, treated with dignity and love. Now she has left us, she is at peace.
Thank you all.
05 April 2024
Overall, the standard of care is excellent. The carers really cared, and I felt supported by them as much as they supported my grandma. They treated me kindly and offered reassurance when I was unsure. They understood and had compassion. They did everything possible to make her comfortable both in
the life she had with them and when she passed.
I didn’t have much contact with the management, and I cannot comment on whether it is good value for money because we didn’t have anything to compare it to; care home costs across the board seem very expensive.
28 December 2023
My husband was only a resident for 3 weeks for continuous care. The staff were all very kind, friendly and attentive to him at all times. His well-being and health improved greatly during his stay.
28 December 2023
I have nothing but praise for Woodlands Care Home.
My husband has only been in the home for 6 weeks. The staff treat him like they have known him for years. They are kind, caring, nothing is too much trouble for them all done with a smile! I am involved in all the treatment he has, they tell me all
that is going on with him, good or bad.
I am very pleased he is in this home as I feel he is safe.
03 November 2023
I was sent to Woodlands Care Home from 13th June 2022 until the 18th of September 2023. Ever since I have been in the care home they have supported me all the way through my stay. They were always there when I needed to talk to them. All the staff are excellent at what they do they care about the
residents under their care. They treat you with respect and dignity and they listen to your problems. I would like to say a big thank you to all the day and night staff and management for all your care and support. I recommend this place all the way I will definitely be back when going into respite. Thank you once again to all Woodlands staff.
06 September 2023
The new manager is lovely and has made some lovely changes to the home and the care provided by her and the staff.
14 August 2023
My mum has been at Woodland for 3 months and is thriving since leaving hospital in a very poor state after the trauma of breaking her hip. The staff are kind and respectful and have done their utmost to make Mum feel at home. They are friendly and inclusive and whenever I visit I feel I’m part of a
big family. Their activities coordinator is passionate about making her activities room a place for socialising as well as doing activities. My mum is a very sociable person so the activities room has played a big part in helping her heal, make friends, and do well here. We had a few issues personalising Mum’s care initially but the manager and her staff have always listened to our feedback and requests and then put into practice the things we wanted for Mum. Having Mum at Woodland has always felt like a team effort and as a family we appreciate that.
31 May 2023
The staff are very attentive and alert to the needs and welfare of the residents. There is a good degree of treating each resident as an individual. The staff are friendly and very helpful.
13 January 2023
Mum has now been in this care home for two years and care provided has been excellent. Regular updates given on health of Mum when needed, including from the care home doctor. Staff are always friendly - having taken visitors into the home they have remarked how friendly and caring the staff were,
from care staff to cleaners/kitchen staff.
09 January 2023
After a stressful time (care home closed down). I asked my husband's social worker to refer him to Woodland Care Home. The day my husband arrived along with myself and my daughter, we all received a truly warm reception from the manager and staff. It was decided by managers a larger room was needed
because of his needs. All care is excellent.
15 December 2022
My sister was fast-tracked and funded to a nursing home, and I was very impressed with my viewing apportionment. I got a nice feeling about the place as soon as I went through the front door. Everyone was so friendly, and I got the feeling that my sister would be treated as an individual and she
could be someone in her own right. The home was clean and tidy, and the bedrooms were bright and airy too. It's like being home from home. A great place to be.