28 Thirsk Road, Northallerton, DL6 1PH
View Full Details of Southwoods Nursing HomeYesterday I made a visit to my uncle at Southwoods and have to say that the standard of service/care from the whole team went way beyond my expectations. My parents and I were made to feel so welcome from the moment we pulled up, and they allowed us to visit and enjoy our time there too. This place is filled with beautiful, kind, devoted people who treat the residents like their own family, and we came away knowing that our loved one is in the best place to care for his needs. If you question where to put your loved one -then you don't have to have any reservations are Southwood!
Such a welcoming and friendly place, Mum has had amazing care. The staff have all made good relationships with her and made her feel comfortable. All staff welcoming making an effort to get to know me and keeping me informed of things happening with mum. Nurses amazing through ups and downs of Mum's stay there, so many ambulances! Very supportive through EOL care. Mum sadly passed away there and I've since been in to thank the staff personally, as I felt they deserved more than a card/gift.
On arrival we were greeted with a very warm welcome. The staff went out of their way to reassure my mum that dad would be well looked after. We loved the atmosphere, very friendly. Dad settled in and we felt his room was very clean and well presented. We had been told by several people with relatives already residents how lovely the staff were and everyone went above and beyond. Love the activities and facilities available. Dad informed me, so far he has enjoyed his meals!
My parents moved into a twin room at Southwoods just before Christmas. As soon as the staff realised that mum and dad still held hands to go to sleep, they made arrangements to fix the beds together! This is just one example of how the staff get to know and personalise their care for the habits and personalities of their guests. And make no mistake, the carers act as hosts and make sure that the residents can treat Southwoods as a real home. The care was wonderful and the carers made mum and dad comfortable until the end.
It's lovely to see such an improvement in my mother-in-law. She has improved physically and mentally since being a resident at Southwood Care Home.
My mum has been in the home since January. Since been here she has come on leaps and bounds and made a few friends that she sits with in the lounge. The staff are all very helpful and friendly. She is very happy with the choice and standard of the food. In mum's words there's nothing to complain about.
Had my auntie in here for , unfortunately, a very short time due to her ongoing health situation. Southwoods were able to accommodate her at very short notice which was hugely helpful. The staff, in all roles, were always friendly, helpful and professional. Immensely grateful to the staff and administration of this home for their care and professionalism.
My father was offered a place in Southwoods Nursing Home on short notice after his discharge from the hospital because the deputy manager and admin staff were incredibly helpful and worked to get him a room as soon as possible. The nurses and carers have been welcoming, compassionate, and friendly people who have always been a pleasure to talk to when visiting my father. They help to brighten this dark time for my family, with my father's dementia progressing rapidly. The staff listens to any concerns we may have and works to ensure my father is as comfortable as possible. They even managed to get my father to take part in activities such as arranging flowers which he wouldn't usually do.
Generally it is a good place to be, a friendly atmosphere, good food and nice staff. The room is OK, but a little old fashioned. Visiting very flexible, especially for those travelling. Mum is very settled and comfortable here and has made a few new friends.
Happy with the care my father receives, everyone tries hard and he seems comfortable as he can be !I know most people now and I feel OK visiting the room is light and airy and the room is nice and warm,
My Father was transferred from the Hospital to Southwoods Nursing Home for EOL Nursing care. The Carers at Southwoods were all professional, caring, respectful, and compassionate in their care for my Father. Thank you Southwoods.
Since my mum became a resident, she seems settled and has put on weight. Any issues with her health and well-being that have arisen have been handled well. The amount of activities offered is very good and staff ensure residents feel included when activities are taking place.
Since my mum moved in on the 13th October the care she has received has been first class, she feels save,secure and we have no concerns. I have been made very welcome from all the staff nothing has been to much trouble. Thank You for the care you are giving to my mum.
I/we can't express enough the kindness I/we see when visiting. The home is changing and improving as the months go on. The staff are so happy, they greet us as friends, we're made to feel welcome and most of all we're given the comfort of good care. The home just seems to go from strength to strength and it's a pleasure to see. The activities ladies, all we can say is wow, they make every effort to bring as much joy to a person's life. Our dear friend has been in care settings for some time now and by far this is the most assured we have ever felt. Thank you to everyone, you do your home every justice.
My next of kin has been at South Woods for four years now she is very happy, not so long ago she was in hospital and she just wanted to go 'home' back to Southwoods. She can not do anything for herself, the staff are all friendly and supportive to her and me. The food is wonderful, they do a Christmas dinner on Christmas Day for the residents and family so we can spend Christmas together, they always celebrate birthdays with cake and afternoon tea for all. They arrange raffles and anything made from raffles etc go to residents' fund so they can have good outings and entertainment. I don’t think my next of kin would still be with us if not for the caring loveliest staff. We thank you very much.
All fine. Staff helpful and friendly. Mum seems settled in Southwoods, and cheerful.
Southwoods care home and staff have supported both Mum and our family with professionalism, compassion and kindness. The care is excellent, we make regular visits and it is lovely to hear the staff chatting with Mum whilst feeding her the meals. Excellent team. Thank you for your service.
First-class nursing home - five stars. Excellent staff. Top class - spotless. Thanks.
During my mother's stay at Southwoods, I found the staff to be very friendly and helpful. Living 300 miles away, I could not visit very regularly. My daily contact by phone to speak with Mum was never a problem and the staff cheerfully took the phone to Mum so that I could have a conversation. If I had any questions about Mum's welfare, eating habits or visitors she had had they were able to look at Mum's notes and let me know. Not having to pre book a visit, I could turn up anytime and always found Mum's cleanliness to be extremely good. The staff were very accommodating and cheerful. Mum had daily visits from her friends in the area and not a single one raised any concern about Mum's care. Thank you all for caring for Mum in what sadly turned out to be for only a short time.
My father was in Southwoods for just over a year. Right from the start, he was made very welcome by the staff. He passed away recently, but in the time spent at Southwoods, he had grown to love the staff, and likewise, the staff loved him. He didn't want to go into a home, but they made his last year a happy one.
Yesterday I made a visit to my uncle at Southwoods and have to say that the standard of service/care from the whole team went way beyond my expectations. My parents and I were made to feel so welcome from the moment we pulled up, and they allowed us to visit and enjoy our time there too. This place is filled with beautiful, kind, devoted people who treat the residents like their own family, and we came away knowing that our loved one is in the best place to care for his needs. If you question where to put your loved one -then you don't have to have any reservations are Southwood!
Such a welcoming and friendly place, Mum has had amazing care. The staff have all made good relationships with her and made her feel comfortable. All staff welcoming making an effort to get to know me and keeping me informed of things happening with mum. Nurses amazing through ups and downs of Mum's stay there, so many ambulances! Very supportive through EOL care. Mum sadly passed away there and I've since been in to thank the staff personally, as I felt they deserved more than a card/gift.
On arrival we were greeted with a very warm welcome. The staff went out of their way to reassure my mum that dad would be well looked after. We loved the atmosphere, very friendly. Dad settled in and we felt his room was very clean and well presented. We had been told by several people with relatives already residents how lovely the staff were and everyone went above and beyond. Love the activities and facilities available. Dad informed me, so far he has enjoyed his meals!
My parents moved into a twin room at Southwoods just before Christmas. As soon as the staff realised that mum and dad still held hands to go to sleep, they made arrangements to fix the beds together! This is just one example of how the staff get to know and personalise their care for the habits and personalities of their guests. And make no mistake, the carers act as hosts and make sure that the residents can treat Southwoods as a real home. The care was wonderful and the carers made mum and dad comfortable until the end.
It's lovely to see such an improvement in my mother-in-law. She has improved physically and mentally since being a resident at Southwood Care Home.
My mum has been in the home since January. Since been here she has come on leaps and bounds and made a few friends that she sits with in the lounge. The staff are all very helpful and friendly. She is very happy with the choice and standard of the food. In mum's words there's nothing to complain about.
Had my auntie in here for , unfortunately, a very short time due to her ongoing health situation. Southwoods were able to accommodate her at very short notice which was hugely helpful. The staff, in all roles, were always friendly, helpful and professional. Immensely grateful to the staff and administration of this home for their care and professionalism.
My father was offered a place in Southwoods Nursing Home on short notice after his discharge from the hospital because the deputy manager and admin staff were incredibly helpful and worked to get him a room as soon as possible. The nurses and carers have been welcoming, compassionate, and friendly people who have always been a pleasure to talk to when visiting my father. They help to brighten this dark time for my family, with my father's dementia progressing rapidly. The staff listens to any concerns we may have and works to ensure my father is as comfortable as possible. They even managed to get my father to take part in activities such as arranging flowers which he wouldn't usually do.
Generally it is a good place to be, a friendly atmosphere, good food and nice staff. The room is OK, but a little old fashioned. Visiting very flexible, especially for those travelling. Mum is very settled and comfortable here and has made a few new friends.
Happy with the care my father receives, everyone tries hard and he seems comfortable as he can be !I know most people now and I feel OK visiting the room is light and airy and the room is nice and warm,
My Father was transferred from the Hospital to Southwoods Nursing Home for EOL Nursing care. The Carers at Southwoods were all professional, caring, respectful, and compassionate in their care for my Father. Thank you Southwoods.
Since my mum became a resident, she seems settled and has put on weight. Any issues with her health and well-being that have arisen have been handled well. The amount of activities offered is very good and staff ensure residents feel included when activities are taking place.
Since my mum moved in on the 13th October the care she has received has been first class, she feels save,secure and we have no concerns. I have been made very welcome from all the staff nothing has been to much trouble. Thank You for the care you are giving to my mum.
I/we can't express enough the kindness I/we see when visiting. The home is changing and improving as the months go on. The staff are so happy, they greet us as friends, we're made to feel welcome and most of all we're given the comfort of good care. The home just seems to go from strength to strength and it's a pleasure to see. The activities ladies, all we can say is wow, they make every effort to bring as much joy to a person's life. Our dear friend has been in care settings for some time now and by far this is the most assured we have ever felt. Thank you to everyone, you do your home every justice.
My next of kin has been at South Woods for four years now she is very happy, not so long ago she was in hospital and she just wanted to go 'home' back to Southwoods. She can not do anything for herself, the staff are all friendly and supportive to her and me. The food is wonderful, they do a Christmas dinner on Christmas Day for the residents and family so we can spend Christmas together, they always celebrate birthdays with cake and afternoon tea for all. They arrange raffles and anything made from raffles etc go to residents' fund so they can have good outings and entertainment. I don’t think my next of kin would still be with us if not for the caring loveliest staff. We thank you very much.
All fine. Staff helpful and friendly. Mum seems settled in Southwoods, and cheerful.
Southwoods care home and staff have supported both Mum and our family with professionalism, compassion and kindness. The care is excellent, we make regular visits and it is lovely to hear the staff chatting with Mum whilst feeding her the meals. Excellent team. Thank you for your service.
First-class nursing home - five stars. Excellent staff. Top class - spotless. Thanks.
During my mother's stay at Southwoods, I found the staff to be very friendly and helpful. Living 300 miles away, I could not visit very regularly. My daily contact by phone to speak with Mum was never a problem and the staff cheerfully took the phone to Mum so that I could have a conversation. If I had any questions about Mum's welfare, eating habits or visitors she had had they were able to look at Mum's notes and let me know. Not having to pre book a visit, I could turn up anytime and always found Mum's cleanliness to be extremely good. The staff were very accommodating and cheerful. Mum had daily visits from her friends in the area and not a single one raised any concern about Mum's care. Thank you all for caring for Mum in what sadly turned out to be for only a short time.
My father was in Southwoods for just over a year. Right from the start, he was made very welcome by the staff. He passed away recently, but in the time spent at Southwoods, he had grown to love the staff, and likewise, the staff loved him. He didn't want to go into a home, but they made his last year a happy one.