Submit a Review for Riverwell Beck Care Home
Durdar Road, Carlisle, CA2 4SE
View Full Details of Riverwell Beck Care HomeLatest Reviews for Riverwell Beck Care Home
13 June 2025
All staff and management, do an excellent job of looking after my mum. I feel comfortable leaving her in their hands. It's like one big, welcoming family. Any requests or concerns are addressed promptly. Staff are always ready to listen.
23 May 2025
My wife is in the home for end-of-life care. It is obviously a disturbing situation for me and her 2 sisters who visit regularly. Every time I come, I am always amazed at how well the staff look after my wife. I had looked after at home for 5 or 6 years and it really is soul-destroying when we have been together for 55 years. I can come at any time and stay as long as I like. The home is run to do everything possible for relatives and I can only say thank you so much for doing everything at what is almost certainly the worst time of my life.
14 May 2025
Dad was diagnosed with dementia last year and, after a difficult time resulting in a lengthy hospital stay, it was determined that he could no longer live independently. This was a huge shock to him and he found it very difficult to accept. We wanted to find a care home that would meet his needs in the early as well as the later stages of this horrible disease and were very pleased to learn that Riverwell Beck had a vacancy on their memory floor. From our first visit to view, to dad's arrival and first days and weeks, every single person at the home was so welcoming, kind and caring. From his initial refusal to accept that he needed to be 'locked in' and repeated requests to be allowed to leave, their patience and understanding has resulted in him being a happy, active and involved resident. He's put on weight, enjoys trips out and happily participates in the regular activities. He's full of praise for all of the staff and we're reassured knowing that he's safe and so well cared for.
14 May 2025
The staff are all absolutely superb, welcoming, friendly, efficient. Most importantly they have made my mother feel she is in the right place. Any worries we had were very quickly erased. Nothing is too much trouble. Add to that, the facility offers opportunities for mother to feel included.
14 May 2025
Riverwell Beck is a modern care home facility which is welcoming & bright. The staff are polite & cheerful & show kindness towards mum. She settled in straight away & we know she is well cared for which gives us peace of mind.
01 April 2025
I cannot speak highly enough of Riverwell Beck. The overwhelming positive is the staff who have looked after mum so well and treat her with dignity and respect. They are so friendly and mum loves them all (she calls them 'the girls'). It's the little things that I notice such as getting her a pair of slip on shoes when she was struggling with trainers and making sure she is always well presented and dressed. They really look after her and I am so grateful for their kindness and diligence.
12 March 2025
Riverwell beck care home is lovely the staff go that extra mile with residents, very well organised. Laundry very good always wearing their own clothes,the activities they do are brilliant, admin and office staff again very good.its also very clean so everyone is doing a good job.
12 March 2025
From coming into the care home my husband has settled really well, staff are very friendly. They provide excellent care and support. He enjoys the activities, taking part in things he enjoys. The food is excellent. Staff treat my husband with dignity and respect and enjoy his sense of humour. Clean and tidy. This was a difficult decision to make as we had not been apart for 61 years but I am grateful to all the staff for the excellent care they provide.
07 March 2025
Unfortunately my father-in-law was unable to continue looking after himself in his own home. We visited Riverwell Beck and knew instantly that it would be suitable for him. As with some elderly people, he was reluctant to leave his own home. However, after several weeks at Riverwell Beck he is settling in very well and has said he likes it there and that he gets very well looked after. Which is reassuring for his family. He is treated in a caring and respectful manner by all. The staff are efficient, caring and respectful. I would certainly recommend Riverwell Beck.
07 March 2025
Grandma has been a resident now for 2 years and I have only good things to say for the care team at Riverwell Beck. Grandma isn't the easiest of patients but the staff always treat her with respect and kindness. Nothing is too much trouble and the communication between staff and the family is always very good.
07 March 2025
Mam has been in the Care Home now for over two years and during that time has received the best care and compassion from all the staff, she has always told me that she likes it there and she enjoys getting involved with the activities. I would recommend the Home to families who are looking for care for relatives.
07 March 2025
Mum went into care at Riverwell Beck after a slow decline into dementia. As a family we visited and researched many facilities looking for the right place. We felt Riverwell offered everything mum needed to give her the best possible life and care. Mum have been living at Riverwell Beck now for over a year and we have been delighted with the home on every level, from the facilities, food, staff and activities, we also appreciate the way we can visit when ever we wish on our own terms, very helpful when bring up a family and running a business. I would recommend Riverwell Beck to anyone looking for a high standard of care for their loved ones.
19 February 2025
The home is always very clean and warm and rooms are kept clean. The staff are very good and helpful all the time and my relative loved having baths etc. I'm always made to feel welcome when I go there. I would recommend this home to anyone.
20 January 2025
Mum came to need care by "fast track" from hospital. I was sceptical until we were introduced to Riverwell Beck. From the moment we visited, we knew that this was going to be a caring homely place for her to live her last days. We have not been disappointed. Our tickbox responses reflect this. The staff shows patience and tenderness in caring for Mam. There are smiles and bright eyes when they listen and talk with her, using the whiteboard to ensure she understands. There is a commitment to a home full of love for Mam, us her family, and for each of the staff team.
03 January 2025
Mum came to stay at Riverwell Beck Care Home after a long stay in hospital and in a temporary care home, she was made to feel welcome from day one. The staff have been caring and friendly with my mum. I love they don't mind when you visit and are always friendly and courteous. Mum is very withdrawn after having a serious stroke and losing her husband, so I am hoping she will be included in some of the activities and be able to interact with the other residents and staff.
02 January 2025
Very friendly and helpful staff, happy place meaning my mother is very content. Everyone worries when their parent has to eventually leave their home of memories and enter the different and strange world of care but when I visit her she is happy, more social and grateful for the caring staff. So that is all I want.
01 August 2024
My husband received respite care at the home from the 1st of July to the 12th of July. He suffers from MS and needs a lot of care. He has respite while major work was carried out at our home to provide him with a wet room and wash/dry toilet. We, his family, will always be grateful for everything the staff did for him, as you will see from our options.
01 July 2024
On the 23rd of June I visited my mam, who had had another stroke on Thursday. The staff were trying to get her to eat and drink, but one staff member in particular (young member of staff) was kneeling on the floor, slowly feeding her a yoghurt. His care and compassion, his gentle tone when he spoke to her was exemplary. Who said not all heroes wear capes! I think they meant him! Thank you.
20 June 2024
We arranged the placement at Riverwell Beck with the Care Home manager who was extremely helpful and understanding of our needs. My sister settled well into Riverwell Beck and the staff immediately accommodated her needs and what she was able to do and the things she enjoyed. We visit regularly and the staff are always welcoming and our relative is well cared for and well presented. During the month our brother and his wife travelled to Cumbria and also visited. He is a retired GP and his wife has forty years nursing experience. They are totally happy with the placement and whole heartedly endorsed our choice of Riverwell Beck. We are comforted in the knowledge that she is safe, well cared for and the staff are wonderful with her. We are always kept informed of her well-being. Everything is in my sister's best interest.
05 June 2024
Despite the fact that we could never have imagined our mum needing a permanent place in a residential home, we feel so fortunate that she was placed at Riverwell Beck. We have only ever witnessed staff treating our mother with respect, care and dignity and she is always clean and comfortable. Nothing seems to be too much trouble and we always receive a friendly greeting from staff whenever we visit.
Latest Reviews for Riverwell Beck Care Home
13 June 2025
All staff and management, do an excellent job of looking after my mum. I feel comfortable leaving her in their hands. It's like one big, welcoming family. Any requests or concerns are addressed promptly. Staff are always ready to listen.
23 May 2025
My wife is in the home for end-of-life care. It is obviously a disturbing situation for me and her 2 sisters who visit regularly. Every time I come, I am always amazed at how well the staff look after my wife. I had looked after at home for 5 or 6 years and it really is soul-destroying when we have been together for 55 years. I can come at any time and stay as long as I like. The home is run to do everything possible for relatives and I can only say thank you so much for doing everything at what is almost certainly the worst time of my life.
14 May 2025
Dad was diagnosed with dementia last year and, after a difficult time resulting in a lengthy hospital stay, it was determined that he could no longer live independently. This was a huge shock to him and he found it very difficult to accept. We wanted to find a care home that would meet his needs in the early as well as the later stages of this horrible disease and were very pleased to learn that Riverwell Beck had a vacancy on their memory floor. From our first visit to view, to dad's arrival and first days and weeks, every single person at the home was so welcoming, kind and caring. From his initial refusal to accept that he needed to be 'locked in' and repeated requests to be allowed to leave, their patience and understanding has resulted in him being a happy, active and involved resident. He's put on weight, enjoys trips out and happily participates in the regular activities. He's full of praise for all of the staff and we're reassured knowing that he's safe and so well cared for.
14 May 2025
The staff are all absolutely superb, welcoming, friendly, efficient. Most importantly they have made my mother feel she is in the right place. Any worries we had were very quickly erased. Nothing is too much trouble. Add to that, the facility offers opportunities for mother to feel included.
14 May 2025
Riverwell Beck is a modern care home facility which is welcoming & bright. The staff are polite & cheerful & show kindness towards mum. She settled in straight away & we know she is well cared for which gives us peace of mind.
01 April 2025
I cannot speak highly enough of Riverwell Beck. The overwhelming positive is the staff who have looked after mum so well and treat her with dignity and respect. They are so friendly and mum loves them all (she calls them 'the girls'). It's the little things that I notice such as getting her a pair of slip on shoes when she was struggling with trainers and making sure she is always well presented and dressed. They really look after her and I am so grateful for their kindness and diligence.
12 March 2025
Riverwell beck care home is lovely the staff go that extra mile with residents, very well organised. Laundry very good always wearing their own clothes,the activities they do are brilliant, admin and office staff again very good.its also very clean so everyone is doing a good job.
12 March 2025
From coming into the care home my husband has settled really well, staff are very friendly. They provide excellent care and support. He enjoys the activities, taking part in things he enjoys. The food is excellent. Staff treat my husband with dignity and respect and enjoy his sense of humour. Clean and tidy. This was a difficult decision to make as we had not been apart for 61 years but I am grateful to all the staff for the excellent care they provide.
07 March 2025
Unfortunately my father-in-law was unable to continue looking after himself in his own home. We visited Riverwell Beck and knew instantly that it would be suitable for him. As with some elderly people, he was reluctant to leave his own home. However, after several weeks at Riverwell Beck he is settling in very well and has said he likes it there and that he gets very well looked after. Which is reassuring for his family. He is treated in a caring and respectful manner by all. The staff are efficient, caring and respectful. I would certainly recommend Riverwell Beck.
07 March 2025
Grandma has been a resident now for 2 years and I have only good things to say for the care team at Riverwell Beck. Grandma isn't the easiest of patients but the staff always treat her with respect and kindness. Nothing is too much trouble and the communication between staff and the family is always very good.
07 March 2025
Mam has been in the Care Home now for over two years and during that time has received the best care and compassion from all the staff, she has always told me that she likes it there and she enjoys getting involved with the activities. I would recommend the Home to families who are looking for care for relatives.
07 March 2025
Mum went into care at Riverwell Beck after a slow decline into dementia. As a family we visited and researched many facilities looking for the right place. We felt Riverwell offered everything mum needed to give her the best possible life and care. Mum have been living at Riverwell Beck now for over a year and we have been delighted with the home on every level, from the facilities, food, staff and activities, we also appreciate the way we can visit when ever we wish on our own terms, very helpful when bring up a family and running a business. I would recommend Riverwell Beck to anyone looking for a high standard of care for their loved ones.
19 February 2025
The home is always very clean and warm and rooms are kept clean. The staff are very good and helpful all the time and my relative loved having baths etc. I'm always made to feel welcome when I go there. I would recommend this home to anyone.
20 January 2025
Mum came to need care by "fast track" from hospital. I was sceptical until we were introduced to Riverwell Beck. From the moment we visited, we knew that this was going to be a caring homely place for her to live her last days. We have not been disappointed. Our tickbox responses reflect this. The staff shows patience and tenderness in caring for Mam. There are smiles and bright eyes when they listen and talk with her, using the whiteboard to ensure she understands. There is a commitment to a home full of love for Mam, us her family, and for each of the staff team.
03 January 2025
Mum came to stay at Riverwell Beck Care Home after a long stay in hospital and in a temporary care home, she was made to feel welcome from day one. The staff have been caring and friendly with my mum. I love they don't mind when you visit and are always friendly and courteous. Mum is very withdrawn after having a serious stroke and losing her husband, so I am hoping she will be included in some of the activities and be able to interact with the other residents and staff.
02 January 2025
Very friendly and helpful staff, happy place meaning my mother is very content. Everyone worries when their parent has to eventually leave their home of memories and enter the different and strange world of care but when I visit her she is happy, more social and grateful for the caring staff. So that is all I want.
01 August 2024
My husband received respite care at the home from the 1st of July to the 12th of July. He suffers from MS and needs a lot of care. He has respite while major work was carried out at our home to provide him with a wet room and wash/dry toilet. We, his family, will always be grateful for everything the staff did for him, as you will see from our options.
01 July 2024
On the 23rd of June I visited my mam, who had had another stroke on Thursday. The staff were trying to get her to eat and drink, but one staff member in particular (young member of staff) was kneeling on the floor, slowly feeding her a yoghurt. His care and compassion, his gentle tone when he spoke to her was exemplary. Who said not all heroes wear capes! I think they meant him! Thank you.
20 June 2024
We arranged the placement at Riverwell Beck with the Care Home manager who was extremely helpful and understanding of our needs. My sister settled well into Riverwell Beck and the staff immediately accommodated her needs and what she was able to do and the things she enjoyed. We visit regularly and the staff are always welcoming and our relative is well cared for and well presented. During the month our brother and his wife travelled to Cumbria and also visited. He is a retired GP and his wife has forty years nursing experience. They are totally happy with the placement and whole heartedly endorsed our choice of Riverwell Beck. We are comforted in the knowledge that she is safe, well cared for and the staff are wonderful with her. We are always kept informed of her well-being. Everything is in my sister's best interest.
05 June 2024
Despite the fact that we could never have imagined our mum needing a permanent place in a residential home, we feel so fortunate that she was placed at Riverwell Beck. We have only ever witnessed staff treating our mother with respect, care and dignity and she is always clean and comfortable. Nothing seems to be too much trouble and we always receive a friendly greeting from staff whenever we visit.