Riverwell Beck Care Home

I am very pleased with the level of care given to each individual resident by all members of staff, with the helpfulness of all staff, with the cleanliness of bedrooms and bathrooms, with the quality of food provided, and with the level of medical attention given.

My brother in law Brian is in safe hands with lovely staff looking after him. He says that the food is excellent and his room is very comfortable The system for checking in and out is efficient and straightforward

Lovely care home and lovely staff, friendly and helpful they treat my mother-in-law with the upmost dignity and care, she can be difficult at times but the staff take that in their stride and it is very reassuring that she is looked after so well.

We were visiting a friend who is a resident. Everywhere is clean and tidy, our friend is warm and comfortable, and commented that the food is very good. All the staff we met were very friendly, making us feel welcome. We would put Riverwell Beck top of any list of care homes.

Mam has been in Riverwell Beck dementia care four years now and has been very happy there. She loves all the staff and has always been well looked after by everyone. Just recently she became unwell and had to go into hospital this had a bad effect on her and she wasn't very good, within a few days of being back at the Home the caring and wonderful staff had got her back to eating and drinking again, walking about again and looking more like her usual self. Thankyou to all of the lovely caring staff they are all amazing and appreciated so much.

This is a well-run home, the staff are efficient, friendly and competent. I would not hesitate to send my wife there. I would also add compassion and understanding to the overall experience!

The staff seemed to really understand the needs of my friend and were very caring. All seemed well ordered, calm, clean and appropriate. We were made very welcome and looked after well during our brief visit.

Thank you all the staff who made her last days so good as they could have been , both for her and for the family.

While I was sitting with mum all the care/nursing staff kept popping in talking to mum holding her hand and also consoling me,provided me with an evening meal and countless cups of tea.I was so greatfull for their kindness and support.

My Dad stayed for a week at Riverwell Beck for respite. He was very well looked after and the staff were all very caring and attentive. The room was lovely and very clean. Thank you all for your care.

The care home is very clean and always tidy can't ask for any better.

What a lovely home my mum has been a resident in 3 homes, this is by far the best. Staff are professional, well presented, have a good rapport with mum and the family. Riverwell epitomises what a good care home should be! Well done!

As soon as we walked into Riverwell we were impressed, initially with the surroundings - but mostly with the people - everyone spoke to us and made sure we were taken care of. Mum was not able to live by herself after Dad died and a difficult time has been helped through the care she receives here. The staff are all excellent and we always feel welcome when we come to see her.

Out mother came into Riverwell Beck in May 2025 after living at home with us. She was very poorly. The staff at Riverwell Beck have provided impeccable care throughout. They are kind, considerate, patient, professional and they treat our mother with respect and dignity at all times. They meet all of her needs and go over and beyond trying to help her remain happy. We do not need to worry about her needs being met both socially and medically. We are eternally grateful to Riverwell Beck staff and would recommend this provider 100%.

The staff are very kind, and he is happy and settled. He enjoys the food, and the facilities are very good.

Dad is well cared for & very happy here, staff are kind & very nice to dad & us.

All staff and management, do an excellent job of looking after my mum. I feel comfortable leaving her in their hands. It's like one big, welcoming family. Any requests or concerns are addressed promptly. Staff are always ready to listen.

I can come at any time and stay as long as I like. The home is run to do everything possible for relatives and I can only say thank you so much for doing everything at what is almost certainly the worst time of my life.

Dad was diagnosed with dementia last year and, after a difficult time resulting in a lengthy hospital stay, it was determined that he could no longer live independently. This was a huge shock to him and he found it very difficult to accept. We wanted to find a care home that would meet his needs in the early as well as the later stages of this horrible disease and were very pleased to learn that Riverwell Beck had a vacancy on their memory floor. From our first visit to view, to dad's arrival and first days and weeks, every single person at the home was so welcoming, kind and caring. From his initial refusal to accept that he needed to be 'locked in' and repeated requests to be allowed to leave, their patience and understanding has resulted in him being a happy, active and involved resident. He's put on weight, enjoys trips out and happily participates in the regular activities. He's full of praise for all of the staff and we're reassured knowing that he's safe and so well cared for.

Nothing is too much trouble. Add to that, the facility offers opportunities for mother to feel included.