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Riverwell Beck Care Home

Durdar Road, Carlisle, Cumbria CA2 4SE
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a caring, homely atmosphere and the staff are very helpful to both residents and visitors.D T(Son of Resident/Service User)
Riverwell Beck Care Home, Carlisle
Mum always smiles when she hears them talking to her and we couldn't ask for anything more.Luke T(Son of Resident/Service User)
Riverwell Beck Care Home, Carlisle
the help we have received concerning Mum's general care and wellbeing has been excellent!Marcer C(Son of Resident/Service User)
Riverwell Beck Care Home, Carlisle

Formerly named Blackwell Vale - Riverwell Beck Care Home was renamed in June 2022 to celebrate its extensive refurbishment project, GOOD CQC rating (May 2022) and next chapter under the management of Mariposa Care, providing first-class nursing care for people living with complex medical needs and 24-hour nursing dementia care, delivered by a specialist team.

Riverwell also offers residential care for people who need help with everyday tasks, as well as...  

Care Provided by Riverwell Beck Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Riverwell Beck Care Home to confirm what's included and get a personalised quote:

Good to Know

Group / Owner

Person in charge

  • Wendy Carruthers (Home Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visitors are always welcome at Riverwell Beck. Visit through the main reception and a member of the team will be happy to assist you.

Parking

  • Parking available at the front of the care home. Vehicle and items left at owners risk.

Riverwell Beck Care Home Reviews (70)

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9.9

Riverwell Beck Care Home has a Review Score of 9.9 (9.853) out of 10, based on 29 reviews in the last 2 years. Over all time Riverwell Beck Care Home has 70 reviews.

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Review from Glyn A (Son of Resident) published on 1 April 2025 Submitted via Website
Overall Experience

I cannot speak highly enough of Riverwell Beck. The overwhelming positive is the staff who have looked after mum so well and treat her with dignity and respect. They are so friendly and mum loves them all (she calls them 'the girls'). It's the little things that I notice such as getting her a pair of slip on shoes when she was struggling with trainers and making sure she is always well presented and dressed. They really look after her and I am so grateful for their kindness and diligence.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review. This means so much to our hard working staff here at Riverwell beck.

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Review from Jennifer W (Wife of Resident) published on 12 March 2025 Submitted via Website
Overall Experience

Riverwell beck care home is lovely the staff go that extra mile with residents, very well organised. Laundry very good always wearing their own clothes,the activities they do are brilliant, admin and office staff again very good.its also very clean so everyone is doing a good job.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you very much for your positive review, our staff are grateful to receive your feedback.

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Review from S G (Wife of Resident) published on 12 March 2025 Submitted via Postal Card
Overall Experience

From coming into the care home my husband has settled really well, staff are very friendly. They provide excellent care and support. He enjoys the activities, taking part in things he enjoys. The food is excellent. Staff treat my husband with dignity and respect and enjoy his sense of humour. Clean and tidy. This was a difficult decision to make as we had not been apart for 61 years but I am grateful to all the staff for the excellent care they provide.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review this means a lot to our dedicated staff.

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Review from Fiona K (Daughter-in-law of Resident) published on 7 March 2025 Submitted via Website
Overall Experience

Unfortunately my father-in-law was unable to continue looking after himself in his own home. We visited Riverwell Beck and knew instantly that it would be suitable for him. As with some elderly people, he was reluctant to leave his own home. However, after several weeks at Riverwell Beck he is settling in very well and has said he likes it there and that he gets very well looked after. Which is reassuring for his family. He is treated in a caring and respectful manner by all. The staff are efficient, caring and respectful. I would certainly recommend Riverwell Beck.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review. We are really pleased your father in law is settling well at Riverwellbeck.

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Review from Kath B (Granddaughter of Resident) published on 7 March 2025 Submitted via Website
Overall Experience

Grandma has been a resident now for 2 years and I have only good things to say for the care team at Riverwell Beck. Grandma isn't the easiest of patients but the staff always treat her with respect and kindness. Nothing is too much trouble and the communication between staff and the family is always very good.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review it is lovely to share with our hardworking staff.

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Review from Paul C (Son of Resident) published on 7 March 2025 Submitted via Website
Overall Experience
Mum went into care at Riverwell Beck after a slow decline into dementia. As a family we visited and researched many facilities looking for the right place. We felt Riverwell offered everything mum needed to give her the best possible life and care.
Mum have been living at Riverwell Beck now for over a year and we have been delighted with the home on every level, from the facilities, food, staff and activities, we also appreciate the way we can visit when ever we wish on our own terms, very helpful when bring up a family and running a business.

I would recommend Riverwell Beck to anyone looking for a high standard of care for their loved ones.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review it is much appreciated to share with our hardworking staff.

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Review from C T (Daughter-in-law of Resident) published on 19 February 2025 Submitted via Postal Card
Overall Experience

The home is always very clean and warm and rooms are kept clean. The staff are very good and helpful all the time and my relative loved having baths etc. I'm always made to feel welcome when I go there. I would recommend this home to anyone.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive feedback this is much appreciated by our hardworking staff.

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Review from E M (Daughter of Resident) published on 20 January 2025 Submitted via Postal Card
Overall Experience
Mum came to need care by "fast track" from hospital. I was sceptical until we were introduced to Riverwell Beck.
From the moment we visited, we knew that this was going to be a caring homely place for her to live her last days. We have not been disappointed. Our tickbox responses reflect this.

The staff shows patience and tenderness in caring for Mam. There are smiles and bright eyes when they listen and talk with her, using the whiteboard to ensure she understands. There is a commitment to a home full of love for Mam, us her family, and for each of the staff team.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you so much for your positive review, this means so much to our hard-working team at Riverwell Beck.

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Review from Malcolm G (Son of Resident) published on 2 January 2025 Submitted via Website
Overall Experience

Very friendly and helpful staff, happy place meaning my mother is very content. Everyone worries when their parent has to eventually leave their home of memories and enter the different and strange world of care but when I visit her she is happy, more social and grateful for the caring staff. So that is all I want.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you so much for your positive review this means a lot to our dedicated staff.

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Review from Margaret T (Wife of Resident) published on 1 August 2024 Submitted via Postal Card
Overall Experience

My husband received respite care at the home from the 1st of July to the 12th of July. He suffers from MS and needs a lot of care. He has respite while major work was carried out at our home to provide him with a wet room and wash/dry toilet. We, his family, will always be grateful for everything the staff did for him, as you will see from our options.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your review; it was a pleasure to care for your husband and will pass your kind words on to our staff.

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Review from M H (Daughter of Resident) published on 1 July 2024 Submitted via Website
Overall Experience

On the 23rd of June I visited my mam, who had had another stroke on Thursday. The staff were trying to get her to eat and drink, but one staff member in particular (young member of staff) was kneeling on the floor, slowly feeding her a yoghurt. His care and compassion, his gentle tone when he spoke to her was exemplary. Who said not all heroes wear capes! I think they meant him! Thank you.

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Review from S H (Brother of Resident) published on 20 June 2024 Submitted via Website
Overall Experience
We arranged the placement at Riverwell Beck with the Care Home manager who was extremely helpful and understanding of our needs.
My sister settled well into Riverwell Beck and the staff immediately accommodated her needs and what she was able to do and the things she enjoyed.
We visit regularly and the staff are always welcoming and our relative is well cared for and well presented. During the month our brother and his wife travelled to Cumbria and also visited. He is a retired GP and his wife has forty years nursing experience. They are totally happy with the placement and whole heartedly endorsed our choice of Riverwell Beck.
We are comforted in the knowledge that she is safe, well cared for and the staff are wonderful with her.

We are always kept informed of her well-being. Everything is in my sister's best interest.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review this means a lot to us all and I will share your experience with our hard-working staff.

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Review from Jane M (Daughter of Resident) published on 5 June 2024 Submitted via Website
Overall Experience
Despite the fact that we could never have imagined our mum needing a permanent place in a residential home, we feel so fortunate that she was placed at Riverwell Beck.

We have only ever witnessed staff treating our mother with respect, care and dignity and she is always clean and comfortable. Nothing seems to be too much trouble and we always receive a friendly greeting from staff whenever we visit.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review, we will pass your kind words on to our staff.

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Review from Jane T (Daughter of Resident) published on 29 May 2024 Submitted via Website
Overall Experience
The staff who work at Riverwell Beck are all amazing. They have patience, kindness and respect and nothing is too much trouble. They look after my Mum, who needs lots of care, with gentleness and understanding and I know that she is safe and cared for all the time - knowledge that allows me to relax.
The home is a friendly place where individual needs and preferences are catered for and where the residents and their relatives are listened to. Many new ideas have been implemented over the past couple of years to make sure that residents are stimulated and entertained (if this is what they want) and this means that the home feels vibrant and upbeat as there is lots going on.

I really could not ask for more from the staff at the home, they have made Mum’s last years much better and I am grateful to them for all that they do.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review it means so much to our staff to know how much they are appreciated.

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Review from Christine B (Sister of Resident) published on 5 April 2024 Submitted via Website
Overall Experience

My sister just moved in yesterday and has settled very well. She said all staff are nice, and I agree with her, for the ones I've spoken to. She has been made to feel welcome and at home. The staff have all been very helpful and check in with her regularly.

Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review; this is much appreciated by our hardworking staff.

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Review from S F (Daughter-in-law of Resident) published on 23 November 2023 Submitted via Postal Card
Overall Experience
Mum is known by name by all staff, at whatever level, that she comes into contact with. Some activities have been tailored exactly to meet her interests. She has the dignity of her own room and staff always knock before entering. Her room is cleaned frequently and kept tidy. She has taken on a new glow since living in the home as her daily needs are taken care of with love and compassion.

As for her family, our relief is palpable in that we no longer have to worry about her medication, eating, washing, clothing and socialising. The home not only cares for Mum but us too.

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Review from David C (Brother of Resident) published on 23 November 2023 Submitted via Postal Card
Overall Experience

Cheerful, friendly and hard-working staff result in a caring environment for your residents.

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Review from Martin S (Husband of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience

It's reassuring to know my wife is in a caring environment, looked after by management and staff that are clearly prepared to go the extra mile to ensure the best possible care and support.

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Review from Mary G (Wife of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience
I came across Riverwell Beck Care Home when I was searching online for a suitable care home for my husband. He had just spent a month in another care home and the experience was terrible for both of us. I had to move him but was unable to cope at home. Hence my search.

Riverwell Beck has been a revelation. It is purpose-built as a care home - not an inconveniently converted old house. It is light and airy, impeccably clean with pleasant, individual bedrooms, comfortable communal sitting rooms and dining rooms. The food is very good but the best thing of all is the staff. All are efficient, friendly, always ready to explain and help. My husband has been here for a year now. He has dementia and continues to deteriorate. My only consolation in my grief is the knowledge he is being cared for as well as is humanly possible. Thank you.

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Review from T T (Daughter of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience

Dad is very well cared for. The food is plentiful, and the staff are friendly and always available to help him and us as a family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Riverwell Beck Care Home.

Upcoming Events

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Awards / Recognitions (1)

  • 01 Feb 2018Recipient: Mariposa

Accreditations

There are no accreditations posted yet for Riverwell Beck Care Home.

Meet the Team (1)

Wendy Carruthers
Wendy CarruthersJob Title:Home Manager

The Registered Home Manager at Blackwell Vale is Wendy Carruthers. Wendy has worked in the field of Care for many years and still enjoys every aspect of this. Wendy believes that every individual deserves the right to a warm, loving, safe and caring environment. Wendy is extremely proud of the team she has at Blackwell Vale and believes that they do an excellent job and it is through them, that the home has built its reputation as being a good place for people to come and receive 24 hour care. They are very much a team and support each other. Wendy’s door is always open and you can come and visit her at any time.

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