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Riverwell Beck Care Home

Durdar Road, Carlisle, Cumbria CA2 4SE
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a caring, homely atmosphere and the staff are very helpful to both residents and visitors.D T(Son of Resident/Service User)
Riverwell Beck Care Home, Carlisle
Mum always smiles when she hears them talking to her and we couldn't ask for anything more.Luke T(Son of Resident/Service User)
Riverwell Beck Care Home, Carlisle
the help we have received concerning Mum's general care and wellbeing has been excellent!Marcer C(Son of Resident/Service User)
Riverwell Beck Care Home, Carlisle

Formerly named Blackwell Vale - Riverwell Beck Care Home was renamed in June 2022 to celebrate its extensive refurbishment project, GOOD CQC rating (May 2022) and next chapter under the management of Mariposa Care, providing first-class nursing care for people living with complex medical needs and 24-hour nursing dementia care, delivered by a specialist team.

Riverwell also offers residential care for people who need help with everyday tasks, as well as...  

Care Provided by Riverwell Beck Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Riverwell Beck Care Home to confirm what's included and get a personalised quote:

Good to Know

Group / Owner

Person in charge

  • Wendy Carruthers (Home Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visitors are always welcome at Riverwell Beck. Visit through the main reception and a member of the team will be happy to assist you.

Parking

  • Parking available at the front of the care home. Vehicle and items left at owners risk.

Riverwell Beck Care Home Reviews (70)

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9.9

Riverwell Beck Care Home has a Review Score of 9.9 (9.853) out of 10, based on 29 reviews in the last 2 years. Over all time Riverwell Beck Care Home has 70 reviews.

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Review from H C (Son of Resident) published on 24 October 2019 Submitted via Postal Card
Overall Experience

Pleasant environment. Very friendly and helpful carers and staff. My father has settled into the new environment and is now more relaxed. Our requests (bed length) were quickly resolved.

Reply from Jasmine Bracken, Marketing Administrator at Riverwell Beck Care Home

Thank you for your positive feedback towards Blackwell Vale Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your father has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from P D (Son of Resident) published on 18 October 2019 Submitted via Postal Card
Overall Experience

No mangers, not enough nurses, no finance staff, not enough staff working at the care home. Food all over the floor and patients. Patients left in urine and faeces, always has a bad smell in the care home. Leave patients with bad feet and toenails. Just badly run to me, no one does anything about complaints. This has been going on for years. Patients have really dirty fingernails. I just feel the staff are struggling. Lots of agency workers.

Reply from Jasmine Bracken, Marketing Administrator at Riverwell Beck Care Home
Thank you for taking the time to leave us your feedback. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case.

An experienced home manager with 25 years’ experience...  

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Review from Andi A (Daughter of Resident) published on 22 August 2019 Submitted via Postal Card
Overall Experience

Mum needs 24/7 care as she is mostly bedridden. I am so relieved by the care she receives. I am kept well informed of her state of health. There is genuine care for her well being by all members of staff. We are able to visit any time we want and bring the family pet. I am so glad to be able to give her lunch myself when I visit. The staff are so friendly and helpful. A relaxed and homely atmosphere enjoyed by all of us.

Reply from Ronnie Cavanagh, Marketing at Riverwell Beck Care Home

Thank you for letting us know how we are doing at Blackwell Vale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from C F (Daughter of Resident) published on 17 May 2019 Submitted via Postal Card
Overall Experience

This care home has provided my mother with all the care she needs. Cannot fault the carers and nursing staff, they make everyone feel welcome, even visitors. The home itself is clean and tidy. Only concern is, if any, is the lack of hot meals, but can understand staff can only go by her word if she refuses.

Reply from Ronnie Cavanagh, Marketing at Riverwell Beck Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.

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Review from S G (Daughter of Resident) published on 17 May 2019 Submitted via Postal Card
Overall Experience
My mother has been in Blackwell Vale for over two years and is quite happy there. Obviously, she would rather be at home, but unfortunately, at 99 it isn't possible. I think the home has improved a lot in the last two years, both from a management and a caring point of view.

Everyone is extremely helpful, cheerful and conscientious and I would recommend it to anyone.

Reply from Ronnie Cavanagh, Marketing at Riverwell Beck Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Margaret C (Daughter of Resident) published on 1 May 2019 Submitted via Postal Card
Overall Experience
Could not fault anything about the home.
The staff have all been brilliant and the care given to Dad and all of us was outstanding.

An example of a well-run care home.

Reply from Ronnie Cavanagh, Marketing at Riverwell Beck Care Home

Thank you, Margaret, for letting us know how we are doing at Blackwell Vale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Neil W (Son of Resident) published on 24 April 2019 Submitted via Postal Card
Overall Experience
Dad was very well cared for by all staff members. They even looked after the family. Nothing was too much trouble.

Very happy with Dad's care.

Reply from Ronnie Cavanagh, Marketing at Riverwell Beck Care Home

Thank you, Neil, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Elizabeth D (Daughter of Resident) published on 24 April 2019 Submitted via Postal Card
Overall Experience
My dad was very well looked after by all the staff, from the cleaners to the manager. They all had a big caring attitude and spoke to all their clients by name.

We were all made to feel like a part of the home family.

Reply from Ronnie Cavanagh, Marketing at Riverwell Beck Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.

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Review from Marcer C (Son of Resident) published on 24 April 2019 Submitted via Postal Card
Overall Experience

My Mum was initially nervous about moving into a nursing home but seeing how quickly she settled at Blackwell Vale put any reservations I had to rest very quickly. The staff are all very friendly and personable and I have found my Mum happy and content with every visit. Overall the help we have received concerning Mum's general care and wellbeing has been excellent!

Reply from Ronnie Cavanagh, Marketing at Riverwell Beck Care Home

Thank you, Marcer, for your comments about your recent experience at Blackwell Vale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...  

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Review from R M (Son of Resident) published on 23 February 2016 Submitted via Postal Card
Overall Experience

My dad has been in the home for 2 years. The staff have been fantastic and caring and sensitive with my dad and my family. My dad liked the care home. Thank you x

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

  • 01 Feb 2018Recipient: Mariposa

Accreditations

There are no accreditations posted yet for Riverwell Beck Care Home.

Meet the Team (1)

Wendy Carruthers
Wendy CarruthersJob Title:Home Manager

The Registered Home Manager at Blackwell Vale is Wendy Carruthers. Wendy has worked in the field of Care for many years and still enjoys every aspect of this. Wendy believes that every individual deserves the right to a warm, loving, safe and caring environment. Wendy is extremely proud of the team she has at Blackwell Vale and believes that they do an excellent job and it is through them, that the home has built its reputation as being a good place for people to come and receive 24 hour care. They are very much a team and support each other. Wendy’s door is always open and you can come and visit her at any time.

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