Riverwell Beck Care Home

Durdar Road, Carlisle CA2 4SE
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9.8 62 Reviews
  • Riverwell Beck Care Home, Carlisle
Formerly named Blackwell Vale - Riverwell Beck Care Home was renamed in June 2022 to celebrate its extensive refurbishment project, GOOD CQC rating (May 2022) and next chapter under the management of Mariposa Care, providing first-class nursing care for people living with complex medical needs and 24-hour nursing dementia care, delivered by a specialist team.

Riverwell also offers residential care for people who need help with everyday tasks, as well as residential dementia care. The caring and compassionate staff go above and beyond to support residents to maintain their independence, encourage social activity and to build relationships within the home.

The home is located only a short drive from Carlisle city, close to Upperby Park, local shops and with good public transport links, making it an ideal location for visitors.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Wendy Carruthers (Home Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (60)

Riverwell Beck Care Home Reviews (62)

9.8

Riverwell Beck Care Home has a Review Score of 9.8 (9.805) out of 10, based on 32 reviews in the last 2 years.
Over all time Riverwell Beck Care Home has 62 reviews.

Overall Experience
  • 48
  • 13
  • 0
  • 0
  • 1
Date Published
  • 62
  • 10
  • 20
  • 32
  • 30
Reviewer Connection to Riverwell Beck Care Home
  • 24
  • 17
  • 6
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Marcer C (Son of Resident) published on 24 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum was initially nervous about moving into a nursing home but seeing how quickly she settled at Blackwell Vale put any reservations I had to rest very quickly. The staff are all very friendly and personable and I have found my Mum happy and content with every visit. Overall the help we have received
concerning Mum's general care and wellbeing has been excellent!
Reply from Ronnie Cavanagh, Marketing at Riverwell Beck Care Home

Thank you, Marcer, for your comments about your recent experience at Blackwell Vale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R M (Son of Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in the home for 2 years. The staff have been fantastic and caring and sensitive with my dad and my family. My dad liked the care home. Thank you x
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Riverwell Beck Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.805 for Riverwell Beck Care Home is calculated as follows: ( (304 Excellents x 5) + (60 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 369 Ratings = 4.805
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Riverwell Beck Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Wendy

Wendy Carruthers

Job Title: Home Manager

The Registered Home Manager at Blackwell Vale is Wendy Carruthers. Wendy has worked in the field of Care for many years and still enjoys every aspect of this. Wendy believes that every individual deserves the right to a warm, loving, safe and caring environment. Wendy is extremely proud of the team she has at Blackwell Vale and believes that they do an excellent job and it is through them, that the home has built its reputation as being a good place for people to come and receive 24 hour care. They are very much a team and support each other. Wendy’s door is always open and you can come and visit her at any time.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverwell Beck Care Home to verify any information. View our terms and conditions. Riverwell Beck Care Home has an Enhanced Service - more info.