a caring, homely atmosphere and the staff are very helpful to both residents and visitors.D T(Son of Resident/Service User)
Mum always smiles when she hears them talking to her and we couldn't ask for anything more.Luke T(Son of Resident/Service User)
the help we have received concerning Mum's general care and wellbeing has been excellent!Marcer C(Son of Resident/Service User)
a caring, homely atmosphere and the staff are very helpful to both residents and visitors.D T(Son of Resident/Service User)
Mum always smiles when she hears them talking to her and we couldn't ask for anything more.Luke T(Son of Resident/Service User)
the help we have received concerning Mum's general care and wellbeing has been excellent!Marcer C(Son of Resident/Service User)
Formerly named Blackwell Vale - Riverwell Beck Care Home was renamed in June 2022 to celebrate its extensive refurbishment project, GOOD CQC rating (May 2022) and next chapter under the management of Mariposa Care, providing first-class nursing care for people living with complex medical needs and 24-hour nursing dementia care, delivered by a specialist team.
Riverwell also offers residential care for people who need help with everyday tasks, as well as...
Formerly named Blackwell Vale - Riverwell Beck Care Home was renamed in June 2022 to celebrate its extensive refurbishment project, GOOD CQC rating (May 2022) and next chapter under the management of Mariposa Care, providing first-class nursing care for people living with complex medical needs and 24-hour nursing dementia care, delivered by a specialist team.
Riverwell also offers residential care for people who need help with everyday tasks, as well as residential dementia care. The caring and compassionate staff go above and beyond to support residents to maintain their independence, encourage social activity and to build relationships within the home.
The home is located only a short drive from Carlisle city, close to Upperby Park, local shops and with good public transport links, making it an ideal location for visitors.
Contact Riverwell Beck Care Home to confirm what's included and get a personalised quote:
Riverwell Beck Care Home has a Review Score of 9.9 (9.858) out of 10, based on 30 reviews in the last 2 years.
Over all time Riverwell Beck Care Home has 71 reviews.
Lovely staff, nothing ever too much trouble. My mam seems to be settling in nicely. All meals are homemade and always a good choice. The room is nicely furnished, clean and bright.
Lovely staff, nothing ever too much trouble. My mam seems to be settling in nicely. All meals are homemade and always a good choice. The room is nicely furnished, clean and bright.
Thank you for your positive feedback towards Blackwell Vale Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your mother has settled in. If there is anything more we can do, please do not hesitate to reach out.
Pleasant environment. Very friendly and helpful carers and staff. My father has settled into the new environment and is now more relaxed. Our requests (bed length) were quickly resolved.
Pleasant environment. Very friendly and helpful carers and staff. My father has settled into the new environment and is now more relaxed. Our requests (bed length) were quickly resolved.
Thank you for your positive feedback towards Blackwell Vale Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your father has settled in. If there is anything more we can do, please do not hesitate to reach out.
No mangers, not enough nurses, no finance staff, not enough staff working at the care home. Food all over the floor and patients. Patients left in urine and faeces, always has a bad smell in the care home. Leave patients with bad feet and toenails. Just badly run to me, no one does anything about...
No mangers, not enough nurses, no finance staff, not enough staff working at the care home. Food all over the floor and patients. Patients left in urine and faeces, always has a bad smell in the care home. Leave patients with bad feet and toenails. Just badly run to me, no one does anything about complaints. This has been going on for years. Patients have really dirty fingernails. I just feel the staff are struggling. Lots of agency workers.
An experienced home manager with 25 years’ experience...
Thank you for taking the time to leave us your feedback. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case.Please could we ask that you kindly contact the Home Manager or Regional Manager for the care home or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-on-our-homes/ where additional contact information is provided. We look forward to hearing from you.
Mum needs 24/7 care as she is mostly bedridden. I am so relieved by the care she receives. I am kept well informed of her state of health. There is genuine care for her well being by all members of staff. We are able to visit any time we want and bring the family pet. I am so glad to be able to...
Mum needs 24/7 care as she is mostly bedridden. I am so relieved by the care she receives. I am kept well informed of her state of health. There is genuine care for her well being by all members of staff. We are able to visit any time we want and bring the family pet. I am so glad to be able to give her lunch myself when I visit. The staff are so friendly and helpful. A relaxed and homely atmosphere enjoyed by all of us.
Thank you for letting us know how we are doing at Blackwell Vale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
This care home has provided my mother with all the care she needs. Cannot fault the carers and nursing staff, they make everyone feel welcome, even visitors. The home itself is clean and tidy. Only concern is, if any, is the lack of hot meals, but can understand staff can only go by her word if she...
This care home has provided my mother with all the care she needs. Cannot fault the carers and nursing staff, they make everyone feel welcome, even visitors. The home itself is clean and tidy. Only concern is, if any, is the lack of hot meals, but can understand staff can only go by her word if she refuses.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Everyone is extremely...
Everyone is extremely helpful, cheerful and conscientious and I would recommend it to anyone.
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
An example of a well-run care home.
An example of a well-run care home.
Thank you, Margaret, for letting us know how we are doing at Blackwell Vale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Very happy with Dad's care.
Very happy with Dad's care.
Thank you, Neil, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
We were all made to feel like a part of the home family.
We were all made to feel like a part of the home family.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
My Mum was initially nervous about moving into a nursing home but seeing how quickly she settled at Blackwell Vale put any reservations I had to rest very quickly. The staff are all very friendly and personable and I have found my Mum happy and content with every visit. Overall the help we have...
My Mum was initially nervous about moving into a nursing home but seeing how quickly she settled at Blackwell Vale put any reservations I had to rest very quickly. The staff are all very friendly and personable and I have found my Mum happy and content with every visit. Overall the help we have received concerning Mum's general care and wellbeing has been excellent!
Thank you, Marcer, for your comments about your recent experience at Blackwell Vale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
Thank you, Marcer, for your comments about your recent experience at Blackwell Vale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
My dad has been in the home for 2 years. The staff have been fantastic and caring and sensitive with my dad and my family. My dad liked the care home. Thank you x
My dad has been in the home for 2 years. The staff have been fantastic and caring and sensitive with my dad and my family. My dad liked the care home. Thank you x
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The Registered Home Manager at Blackwell Vale is Wendy Carruthers. Wendy has worked in the field of Care for many years and still enjoys every aspect...
The Registered Home Manager at Blackwell Vale is Wendy Carruthers. Wendy has worked in the field of Care for many years and still enjoys every aspect of this. Wendy believes that every individual deserves the right to a warm, loving, safe and caring environment. Wendy is extremely proud of the team she has at Blackwell Vale and believes that they do an excellent job and it is through them, that the home has built its reputation as being a good place for people to come and receive 24 hour care. They are very much a team and support each other. Wendy’s door is always open and you can come and visit her at any time.
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