Submit a Review for Acorn Grange
Vicarage Road, West Cornforth, Ferryhill, DL17 9HU
View full details of Acorn GrangeLatest Reviews for Acorn Grange
03 February 2026
This is the second time, within a three year period, that I have chosen Acorn Grange as the first choice care home for a close relative.
Initially it was chosen because of glowing reports from friends and colleagues who had first hand experience of the home.
Every aspect of this home is first
class. From the management and carers to the domestic and catering staff, all are approachable and friendly, they treat residents courteously and with respect; and do their very best to make them feel special and safe.
The building is spotlessly clean, the food is freshly cooked on site each day and the residents are given a choice of menu daily.
The management keep me informed (by telephone or in person) of anything significant concerning my mother's health, wellbeing or general care.
29 January 2026
My mam has been a resident of Acorn grange for the last 6 months and has settled into the home well , all of the staff are so lovely and genuinely caring especially the two Kirstys ! Everytime we visit we're always welcomed with pleasant smiling staff and always kept updated on mams care , the home
is always spotlessly clean and the meals look great ! I wouldn't hesitate to recommend Acorn grange to anyone looking for quality care for a family member and we can't thank them enough for everything they do !
26 September 2025
My mother spent the last 10 months of her life in the care of these wonderful people. She was treated with dignity, care and love by all the staff she was involved with. The manager (Donna) and Senior Carer (Kirsty) kept my sister and I up to date regularly during her final days. I can't recommend
the staff any higher. Thank you.
12 August 2025
My dad has been a resident at Acorn Grange since October 2024, he has settled well, sometimes dad can be very challenging but all staff deal with any situation which might occur in a professional and respectful manner. Staff are friendly and very approachable, staff always keep me up to date with my
dad's health and any concerns, my dad is very well cared for, Acorn Grange is a very welcoming and homely environment, and safe and very clean.
25 October 2024
A lovely care home where my mother was loved and cared for in her last years. Always treated with respect and kindness by all of the staff.
27 September 2024
All members of staff and carers are very pleasant and polite and if there's a problem they are all very approachable, and it's sorted as soon as it possibly can.
Recently I have noticed a shortage of care staff when a member rings in sick it puts more pressure on other staff and makes it harder for
them to keep an eye on the residents.
24 September 2024
My grandad has been at Acorn Grange care home now for 14 months, he has settled in well and as a family, we are happy with his overall care, the staff are amazing, from management to housekeeping! The care staff never stop, they go above and beyond and always act in the best interests of their
residents.
The building is always spotlessly clean, my Grandads room is homely, a great size, and suitable for his needs.
Any issues we have had as a family have been resolved promptly, communication is good & I'm grateful to all of the special staff, (there are too many to name) they have allowed and encouraged Grandad to be his "old self" he has such a great sense of humour and after the stroke it was lost for a while, but I'm pleased to say it has returned and it's great to see him laughing and causing chaos, something I didn't think we'd see again!
20 September 2024
The staff are always very friendly.
The bedroom and communal areas are always very clean and odour free.
The managers are always very friendly. Always very hands-on and very helpful. Always makes time for the residents and is not afraid to help other members of staff.
03 August 2023
My mother has resided at Acorn Grange since February 2023. The family have nothing but praise for the staff and management who have ensured that all her needs, be it health, emotional and social are met to the highest of standards.
She is safe and secure in a caring, homely environment, and we
cannot thank every staff member enough.
26 July 2023
From start to finish, Acorn Grange was very professional, caring and understanding. Cannot thank them enough for giving us the break which we needed.
26 July 2023
The staff at Acorn Grange have always appeared very caring to my mother, who at this time has many support needs. Her room is always clean and presented in a way that is comfortable for her (restricting sunlight which she finds painful). Due to her medical issues, she takes her meals in her room,
and this is never an issue. As a visitor, the staff are always friendly and welcoming.
25 July 2023
During the time my mother has been a resident, she has always been treated with kindness and respect. She is well looked after and always clean and nicely dressed. The staff are friendly and caring. The home itself is always clean, warm and welcoming.
25 July 2023
Fab care home.
Staff - lovely.
25 July 2023
My first time in a care home, and it is a very good experience. Staff are excellent. Room is nice. Food is tasty. Visitors and family are made welcome. Showers and toilets are very clean. I enjoy the activities.
30 December 2022
Dad went to Acorn Grange for respite care from hospital but unfortunately it turned into end-of-life care. Under the circumstances, I can honestly say the staff from the manager, admin, carers, kitchen staff, laundry and cleaners were all excellent, caring people, proficient and gave my dad such
good care in his last days. They also looked after his family, always keeping us informed of any changes in his condition and giving us comfort too. Some of the rooms could do with an update but that's a minor point.
02 August 2022
My wife went into permanent care on 15-2-21 at Acorn Grange, and previously to that for five years for periods of respite at Acorn Grange for four years and other not-so-good homes for this first year. I cannot fault Acorn Grange on anything.
29 November 2021
My mother has been in Acorn Grange since the end of July for respite care and we are now changing her status to full-time resident. The care she has been given is first class. The home is very clean with none of the unpleasant smells found in some care homes. The staff are constantly working towards
taking care of her needs and ensuring she is comfortable.
21 December 2020
Due to Coronavirus, Dad going into a care home has not been easy or normal, but the staff have been great, considerate and helpful.
I can't comment about decor or activities as I have not been able to go into the home yet, but hopefully that will change.
17 December 2020
I appreciate the care given to my mother and that I am kept up to date on how she is. I am informed of incidents such as falls and changes in medication. A nice touch was a card and photograph of her sent early in lockdown.
14 December 2020
Compassionate and caring. Keeping in touch this year has been excellent.
Latest Reviews for Acorn Grange
03 February 2026
This is the second time, within a three year period, that I have chosen Acorn Grange as the first choice care home for a close relative.
Initially it was chosen because of glowing reports from friends and colleagues who had first hand experience of the home.
Every aspect of this home is first
class. From the management and carers to the domestic and catering staff, all are approachable and friendly, they treat residents courteously and with respect; and do their very best to make them feel special and safe.
The building is spotlessly clean, the food is freshly cooked on site each day and the residents are given a choice of menu daily.
The management keep me informed (by telephone or in person) of anything significant concerning my mother's health, wellbeing or general care.
29 January 2026
My mam has been a resident of Acorn grange for the last 6 months and has settled into the home well , all of the staff are so lovely and genuinely caring especially the two Kirstys ! Everytime we visit we're always welcomed with pleasant smiling staff and always kept updated on mams care , the home
is always spotlessly clean and the meals look great ! I wouldn't hesitate to recommend Acorn grange to anyone looking for quality care for a family member and we can't thank them enough for everything they do !
26 September 2025
My mother spent the last 10 months of her life in the care of these wonderful people. She was treated with dignity, care and love by all the staff she was involved with. The manager (Donna) and Senior Carer (Kirsty) kept my sister and I up to date regularly during her final days. I can't recommend
the staff any higher. Thank you.
12 August 2025
My dad has been a resident at Acorn Grange since October 2024, he has settled well, sometimes dad can be very challenging but all staff deal with any situation which might occur in a professional and respectful manner. Staff are friendly and very approachable, staff always keep me up to date with my
dad's health and any concerns, my dad is very well cared for, Acorn Grange is a very welcoming and homely environment, and safe and very clean.
25 October 2024
A lovely care home where my mother was loved and cared for in her last years. Always treated with respect and kindness by all of the staff.
27 September 2024
All members of staff and carers are very pleasant and polite and if there's a problem they are all very approachable, and it's sorted as soon as it possibly can.
Recently I have noticed a shortage of care staff when a member rings in sick it puts more pressure on other staff and makes it harder for
them to keep an eye on the residents.
24 September 2024
My grandad has been at Acorn Grange care home now for 14 months, he has settled in well and as a family, we are happy with his overall care, the staff are amazing, from management to housekeeping! The care staff never stop, they go above and beyond and always act in the best interests of their
residents.
The building is always spotlessly clean, my Grandads room is homely, a great size, and suitable for his needs.
Any issues we have had as a family have been resolved promptly, communication is good & I'm grateful to all of the special staff, (there are too many to name) they have allowed and encouraged Grandad to be his "old self" he has such a great sense of humour and after the stroke it was lost for a while, but I'm pleased to say it has returned and it's great to see him laughing and causing chaos, something I didn't think we'd see again!
20 September 2024
The staff are always very friendly.
The bedroom and communal areas are always very clean and odour free.
The managers are always very friendly. Always very hands-on and very helpful. Always makes time for the residents and is not afraid to help other members of staff.
03 August 2023
My mother has resided at Acorn Grange since February 2023. The family have nothing but praise for the staff and management who have ensured that all her needs, be it health, emotional and social are met to the highest of standards.
She is safe and secure in a caring, homely environment, and we
cannot thank every staff member enough.
26 July 2023
From start to finish, Acorn Grange was very professional, caring and understanding. Cannot thank them enough for giving us the break which we needed.
26 July 2023
The staff at Acorn Grange have always appeared very caring to my mother, who at this time has many support needs. Her room is always clean and presented in a way that is comfortable for her (restricting sunlight which she finds painful). Due to her medical issues, she takes her meals in her room,
and this is never an issue. As a visitor, the staff are always friendly and welcoming.
25 July 2023
During the time my mother has been a resident, she has always been treated with kindness and respect. She is well looked after and always clean and nicely dressed. The staff are friendly and caring. The home itself is always clean, warm and welcoming.
25 July 2023
Fab care home.
Staff - lovely.
25 July 2023
My first time in a care home, and it is a very good experience. Staff are excellent. Room is nice. Food is tasty. Visitors and family are made welcome. Showers and toilets are very clean. I enjoy the activities.
30 December 2022
Dad went to Acorn Grange for respite care from hospital but unfortunately it turned into end-of-life care. Under the circumstances, I can honestly say the staff from the manager, admin, carers, kitchen staff, laundry and cleaners were all excellent, caring people, proficient and gave my dad such
good care in his last days. They also looked after his family, always keeping us informed of any changes in his condition and giving us comfort too. Some of the rooms could do with an update but that's a minor point.
02 August 2022
My wife went into permanent care on 15-2-21 at Acorn Grange, and previously to that for five years for periods of respite at Acorn Grange for four years and other not-so-good homes for this first year. I cannot fault Acorn Grange on anything.
29 November 2021
My mother has been in Acorn Grange since the end of July for respite care and we are now changing her status to full-time resident. The care she has been given is first class. The home is very clean with none of the unpleasant smells found in some care homes. The staff are constantly working towards
taking care of her needs and ensuring she is comfortable.
21 December 2020
Due to Coronavirus, Dad going into a care home has not been easy or normal, but the staff have been great, considerate and helpful.
I can't comment about decor or activities as I have not been able to go into the home yet, but hopefully that will change.
17 December 2020
I appreciate the care given to my mother and that I am kept up to date on how she is. I am informed of incidents such as falls and changes in medication. A nice touch was a card and photograph of her sent early in lockdown.
14 December 2020
Compassionate and caring. Keeping in touch this year has been excellent.